Manage Adweek

How to cancel adweek in the UAE: your complete step-by-step guide

What is adweek and why you might cancel

Adweek is a trusted global news source for advertising, marketing, media and industry intelligence. It delivers daily articles, in-depth analysis, and curated newsletters designed for marketing professionals, agency leaders, and media buyers worldwide.

The platform offers both free content and premium digital subscriptions. Free readers access select stories, while subscribers unlock the full archive, exclusive insights, and ad-free browsing across web and mobile apps.

If your professional needs have changed, you've found better alternatives, or your budget has tightened, cancelling your Adweek subscription is straightforward. Stopee understands that subscription management can feel overwhelming, so we've designed this guide to walk you through every option, every platform, and every protection you have as a consumer in the UAE.

When cancellation makes sense

You might cancel Adweek if you no longer rely on its daily news cycle, prefer competitor platforms like Marketing Week or The Drum, or simply want to reduce your media subscriptions. Cancellation is especially wise if you've been billed without using the service, or if you subscribed during a promotional trial that you no longer need.

How stopee helps you stay in control

At Stopee, we believe you deserve clarity, speed, and protection when you manage your subscriptions. That's why we've researched every cancellation method, refund rule, and consumer safeguard Adweek offers in the UAE. You'll find no surprises here, only facts.

Adweek pricing in the UAE and app store

Adweek offers subscription plans through its website and via Apple App Store and Google Play. Below is the current pricing available to UAE subscribers.

Currency and local taxes

All prices above are approximate conversions from USD to AED at standard rates. When you purchase via Apple App Store or Google Play in the UAE, the final amount includes UAE VAT at 5 percent. Your exact charge depends on Apple's or Google's real-time currency conversion at the moment of purchase. Always verify the exact AED amount in your payment method before confirming.

Free trial cancellation

If Adweek offered you a free or discounted trial, you must cancel before the trial period ends to avoid being charged the full subscription rate. Mark the end date in your calendar and cancel at least 24 hours before that date, especially if you subscribed via App Store.

Your consumer rights in the united arab emirates

UAE Federal Law No. 15 of 2020 (Consumer Protection) protects you when you purchase digital services like Adweek subscriptions. This law gives you specific rights, even when a company claims "no refunds."

What UAE law says about digital subscriptions

Under UAE consumer law, you have the right to receive a service that matches the description Adweek advertised, functions without defects, and is not misleading. If Adweek fails to deliver on these promises, you can demand a refund, cancellation, or repair-regardless of what the terms state.

Additionally, if Adweek's cancellation process is deliberately hidden, unclear, or impossible to complete, that may violate your consumer rights. The law requires companies to make cancellation as easy as purchase.

Your 30-day refund window

Adweek's own terms offer a prorated refund if you cancel within 30 days of your first payment (excluding the first month). This aligns with consumer protection principles. If Adweek refuses a refund you believe you're entitled to, you can escalate to the Consumer Protection Office of the Department of Municipalities and Transport in Dubai, or the equivalent authority in your emirate.

When to escalate a dispute

If Adweek refuses to cancel, continues charging after you've requested cancellation, or denies a refund you believe you deserve, contact the consumer authority in your emirate. The General Authority for Consumer Protection (GACP) in Abu Dhabi and the Department of Municipalities and Transport in Dubai both handle subscription disputes at no cost to you.

How to cancel adweek on the web

The fastest and most direct way to cancel Adweek is through your online account. This method gives you immediate confirmation and takes under two minutes.

1. Visit Adweek.com and sign in with your email and password.
2. Locate your profile icon or menu (usually in the top-right corner of the page).
3. Select "Account settings" or "Manage subscription" from the dropdown menu.
4. Click "Cancel subscription" and follow the on-screen prompts.
   • Adweek may ask why you're cancelling. Answer honestly but briefly; this feedback helps them improve.
   • Read any final offer or discount code Adweek presents. If you're not interested, proceed to the next step.
5. Confirm your cancellation. Your access will continue until the end of your current billing cycle.
   • You will receive a confirmation email at the address associated with your account within 24 hours.
   • Pro tip: Take a screenshot of your cancellation confirmation page before closing the browser. This protects you if Adweek's confirmation email goes missing.
6. Save your confirmation email and any screenshots in a dedicated folder for your records.

What if the cancellation button doesn't appear?

If you cannot find a cancellation option on the website, your account may be managed through Apple App Store or Google Play instead. See the relevant platform section below, or contact Adweek support directly at subscriptions@adweek.com.

How to cancel adweek via phone or email

If you prefer speaking to a person or want written confirmation before you cancel, Adweek offers phone and email support.

Cancel by phone

1. Call +1-844-674-8161 if you're calling from the United States.
2. Call +1-845-267-3007 if you're calling from outside the United States (including the UAE).
   • From the UAE, dial +971 first to reach the international number. Standard international rates apply.
   • Call during Adweek's business hours, typically 9 AM to 5 PM Eastern Time, Monday to Friday.
3. Provide your full name, email address, and subscription start date when prompted.
   • Pro tip: Have your most recent billing statement or Adweek account screenshot ready so you can reference your subscription plan quickly.
4. Tell the agent you want to cancel your subscription effective immediately or at the end of your billing cycle.
5. Ask the agent to email you a cancellation confirmation. Request they include:
   • Your account email
   • Cancellation date
   • Your final access date
   • Confirmation that no further charges will apply
6. End the call and wait for the confirmation email. If you don't receive it within 24 hours, follow up via email.

Cancel by email

1. Open your email client and compose a new message to subscriptions@adweek.com.
2. In the subject line, write: "Subscription cancellation request - [your full name]"
3. In the email body, include:
   • Your full name
   • Your Adweek account email address
   • Your subscription start date (visible in your account or billing email)
   • The plan you subscribed to (monthly or annual)
   • A simple request: "Please cancel my Adweek subscription effective immediately" or "at the end of my current billing cycle on [date]."
4. Send the email and save a copy in a folder labeled "Cancellations" for your records.
5. Wait for a response within 2 to 3 business days. Adweek will send a cancellation confirmation email.
   • Warning: If you don't receive a reply within 5 business days, follow up with a second email or call customer service by phone.
6. Once you receive confirmation, your cancellation is complete.

How to cancel adweek on apple app store (iOS)

If you subscribed to Adweek through your iPhone or iPad, you must cancel through Apple's system, not within the Adweek app itself.

1. On your iPhone or iPad, open the Settings app (the grey gear icon).
2. Tap your name at the top of the Settings menu to access your Apple ID.
3. Tap "Subscriptions" (you may need to tap "Media and Purchases" first, depending on your iOS version).
4. Find and tap "Adweek" in the list of your active subscriptions.
5. Tap "Cancel Subscription."
   • Apple may show you a discounted renewal offer. You can ignore this and proceed with cancellation.
   • Select your reason for cancellation (optional but helpful feedback).
6. Confirm the cancellation. You will see a message confirming your subscription will not renew at the next billing date.
   • Your access to Adweek content will continue until the end of the current billing period.
   • Pro tip: Take a screenshot showing "Subscription cancelled" or the renewal date as your proof of cancellation.
7. Close Settings. Your cancellation is now complete and will be reflected in Apple's records immediately.

Cancelling at least 24 hours before renewal

Important: If your subscription renews in the next 24 hours, Apple may not process your cancellation in time. In that case, you'll be charged for the next billing period. If this happens, you can request a refund from Apple directly by going to Settings > Your Name > iTunes and App Stores, tapping your Apple ID, viewing your Purchase History, and requesting a refund for the unwanted charge.

How to cancel adweek on google play (Android)

If you subscribed via Google Play on an Android device, you cancel through the Google Play app or website.

1. On your Android device, open the Google Play Store app.
2. Tap the Profile icon (your profile picture) in the top-right corner.
3. Select "Payments and subscriptions" and then tap "Subscriptions."
4. Find and tap "Adweek."
5. Tap "Cancel subscription."
   • Google may display a retention offer or discount. You can dismiss this and proceed with cancellation if you're certain.
   • Answer any feedback questions, or skip them.
6. Confirm your cancellation. Google will show you the date your subscription will end.
   • Your access continues until that final date. After that, Adweek will not charge you again.
   • Pro tip: Screenshot the confirmation screen for your records.

Managing google play refunds

If you cancel within 48 hours of purchase, you may be eligible for a refund through Google Play. Visit the Google Play website, go to your Order History, find the Adweek charge, and request a refund. Refunds typically appear within 5 to 10 business days.

What happens after you cancel adweek

Cancellation doesn't end instantly. Understanding what to expect helps you avoid confusion and protects you from accidental re-subscription.

Access after cancellation

After you cancel, your Adweek subscription remains active and fully functional until the end of your current billing cycle. If you paid for a month on the 15th, you keep full access until the 15th of next month. If you paid for a year on January 1st, you can read everything until December 31st of that year.

On your final access date, your login will no longer work. Adweek will not send you a reminder email; mark your calendar to avoid logging in and being surprised by lack of access.

Account and data retention

Cancelling your subscription does not delete your account or saved articles. Your login credentials, reading history, and bookmarks remain stored on Adweek's servers. If you resubscribe later, all your data will be there. However, if you want your account completely removed, contact Adweek at subscriptions@adweek.com and request account deletion. This is a separate request and may take 30 days to process.

Billing and re-subscription

After your final access date, you will not be charged again unless you manually resubscribe. Adweek will not automatically re-bill you. However, you may receive marketing emails encouraging you to return. You can unsubscribe from these emails by clicking the "unsubscribe" link at the bottom of any marketing message.

Refunds: what you're entitled to

Adweek's refund policy is strict, but consumer law in the UAE may override it in certain situations. Here's exactly what you can expect.

Standard no-refund policy

Adweek's official policy states that subscription fees are non-refundable once paid. If you cancel a monthly subscription on day 20, you do not receive a refund for the remaining 10 days. This applies whether you subscribed on the web, App Store, or Google Play.

30-day refund window for new subscriptions

The one exception is if you cancel within 30 days of your first payment. In that case, Adweek offers a prorated refund for any unused months (excluding the first month). For example, if you paid USD 129.99 for an annual subscription on January 1st and cancel on January 20th, Adweek may refund you for 11 unused months, roughly USD 119.

This 30-day window applies only to your first subscription with Adweek. If you resubscribe after a cancellation, a new 30-day window does not begin.

Trial subscriptions and refunds

Free trials offer no refund. You retain access for the entire trial period, and the subscription does not automatically renew once the trial ends-you're safe from surprise charges. If a trial was advertised as free but Adweek charged you without your consent, contact Stopee or your payment processor immediately to dispute the charge.

When to demand a refund under UAE law

If Adweek fails to deliver the service as promised (for example, content is unavailable, the app crashes constantly, or the website is down for weeks), you have the legal right to a refund under UAE Consumer Protection Law, regardless of Adweek's stated policy. To claim this:

1. Document the problem with screenshots, dates, and times.
2. Contact Adweek and explain the defect in writing (email is best).
3. Give them 14 days to fix the issue or offer a refund.
4. If they refuse, file a complaint with your emirate's consumer protection authority.
   • In Dubai: contact the Department of Municipalities and Transport, Consumer Protection Office.
   • In Abu Dhabi: contact the General Authority for Consumer Protection.

Refunds via payment processor

If Adweek refuses to refund you and you believe you're entitled to one, contact your credit card company or payment provider (PayPal, Apple, Google, etc.) and request a chargeback. You'll need to provide proof that you requested cancellation or that the service was defective. Most payment processors side with consumers in these disputes and issue refunds within 10 business days.

Common mistakes when cancelling adweek

Cancelling a subscription should be simple, yet many readers make preventable errors that delay their cancellation or lead to unexpected charges. You deserve a smooth process, so here are the traps to avoid.

Mistake 1: cancelling only on one platform

If you subscribed through both the Adweek website and Apple App Store, you must cancel on both platforms. Cancelling only on the website will not stop App Store charges, and vice versa. Log into each platform and confirm your subscription is actually there before attempting to cancel. Many people think they've cancelled when they've only stopped one recurring charge.

Mistake 2: waiting until the last day before renewal

App Store subscriptions can be slow to process cancellations. If you wait until your renewal date to cancel, you risk being charged before the system registers your cancellation. Always cancel at least 2 to 3 days before your billing date, especially on App Store and Google Play.

Mistake 3: not saving confirmation

A cancellation email or screenshot is your only proof if Adweek continues to charge you. Without it, you'll spend weeks disputing a charge that Adweek claims never happened. Save every confirmation email, screenshot, and receipt in a folder labeled "Subscriptions - Cancelled" on your computer or cloud storage.

Mistake 4: assuming access stops immediately

Your access continues until the end of your billing cycle, not the moment you click "cancel." If you cancel your annual subscription mid-year hoping to stop paying, you're still locked in until the year ends. Read the cancellation confirmation carefully to see your final access date.

Mistake 4: ignoring follow-up emails

After you cancel, Adweek may send you "we'll miss you" discount offers or reactivation links. Do not click these links unless you intend to resubscribe. Clicking them might accidentally restart your subscription or mark you as interested, leading to more aggressive marketing.

Stopee's cancellation checklist for adweek

Before you cancel, use this checklist to ensure you're protected and ready to move forward without surprises.

Why readers choose to cancel adweek

Understanding why others cancel can help you feel confident in your own decision. At Stopee, we've seen the full spectrum of reasons, and every one is valid.

Too expensive for infrequent use: Many readers find they check Adweek only once or twice a week, making the monthly or annual cost hard to justify. Free news sources like Ad Age, Marketing Dive, and The Drum offer similar coverage without a paywall.

Prefer competitor platforms: The Drum, Adroit, and Warc offer specialized intelligence for advertising and marketing professionals. Some readers find their niche focus more relevant than Adweek's broader coverage.

Budget cuts and subscription fatigue: Professionals juggle Adweek, LinkedIn Premium, industry subscriptions, and publishing platforms. Cancelling Adweek to fund tools they use daily (like Sprout Social or Hootsuite) is a common trade-off.

Limited app functionality: Some readers complain the Adweek app is slower than the web version and doesn't offer offline reading. They cancel to reduce frustration.

Redundant with work subscriptions: Many agencies and media companies provide Adweek access to staff. Individual subscribers often cancel their personal subscriptions once they gain access through their employer.

Your next steps: cancelling with stopee's support

You now have every method, every consumer law, and every safeguard you need to cancel Adweek confidently. Whether you're leaving due to cost, preference, or a change in role, your cancellation is entirely within your rights.

At Stopee, we believe every consumer deserves a cancellation process that's transparent, quick, and fair. Over the years, we have helped thousands of consumers cancel unwanted subscriptions, recover refunds, and take control of their digital spending. If you encounter resistance from Adweek-if they refuse to cancel, continue charging you, or deny a refund you deserve-Stopee can guide you through escalation to the UAE consumer authority.

Follow the steps above, save your confirmations, and mark your final access date on your calendar. Within minutes, your Adweek subscription will be on its way to cancellation, and your wallet will be one less recurring charge richer.

Have questions about your cancellation or need help disputing a charge? Visit Stopee.com to explore our guides on subscription management, consumer rights in the UAE, and refund recovery. Stopee is here to remind you that you're in control.