Manage Just Energy
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
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Cancel Just Energy: The Right Way
How to cancel just energy in australia and avoid early termination fees
What just energy is and why you might want to leave
Just Energy is a retail energy provider that supplies electricity and natural gas to customers across deregulated energy markets. The company offers fixed-rate contracts (typically 12 to 36 months), variable month-to-month plans, and time-of-use offerings that reward you for using energy during off-peak hours. Many of their plans include optional green-energy add-ons if you want to support renewable sources.
If you're reading this, you're probably frustrated with your current plan or have found a better deal elsewhere. That's completely understandable. Energy prices change constantly, and what seemed like a good contract 12 months ago may no longer suit your budget or needs. Stopee exists to help you navigate this process without unnecessary stress or surprise fees.
When cancellation makes sense
You should seriously consider cancelling if you've locked into a fixed-rate contract and your circumstances have changed. Moving house, a job relocation, or a significant drop in household income all qualify as genuine reasons to exit early. Additionally, if you've found a competitor offering substantially lower rates-say 15% to 25% cheaper-the maths might work in your favour even after accounting for early termination fees.
Stopee recommends you also review your plan's Electricity Facts Label or contract schedule. If you're on a fixed-rate plan and the renewal date is within 60 days, waiting might cost you less than paying an early exit fee now.
When you should stay
Keep in mind that early termination fees for Just Energy fixed-rate contracts typically range from approximately A$224 to A$299, depending on the remaining contract term. If you're within the final 2 to 3 months of your contract, staying put and switching at the natural end date makes far more financial sense. You'll avoid fees entirely and still move to a better plan without penalty.
Also, check whether your current plan includes any introductory bill credits or rate locks that expire soon. If a promotional rate is about to reset to a higher standard rate, that's often a better cancellation trigger than early exit.