Manage Raid Shadow Legends

How to cancel raid shadow legends and stop unwanted charges

What is raid shadow legends and why players cancel

Raid Shadow Legends is a mobile and PC role-playing game published by Plarium Global Ltd that lets you collect champions, battle in dungeons and purchase recurring game boosters called RAID Cards or Raid Passes. These subscriptions auto-renew and charge your payment method unless you actively cancel them - and that's where most players run into trouble.

You might be cancelling because surprise renewals caught you off guard, the game no longer fits your budget, or you simply want to stop paying for boosts you're no longer using. Whatever your reason, Stopee is here to walk you through the exact cancellation steps so you avoid unexpected charges and understand your refund rights under Australian Consumer Law.

Why auto-renewal subscriptions trap players

Raid Shadow Legends subscriptions renew automatically, typically within the final 24 hours of your billing period. The platform that processed your payment - Google Play, Apple App Store or a third-party processor - manages the renewal, not an in-game menu. This separation between where you bought the subscription and where you cancel it causes confusion and missed cancellations. Players often assume cancelling in-game stops the charge, then discover weeks later that their bank account has been debited again.

Common reasons players stop paying

You might cancel because the game no longer holds your interest, spending crept up faster than expected, trial periods turned into unwanted charges, or you want to reclaim your discretionary spending. Stopee has helped thousands of Australian players identify exactly where their recurring charges hide and shut them down permanently.

Raid shadow legends subscription pricing and billing routes

Understanding how much you're paying and where the charge actually comes from is the foundation of cancellation.

Current subscription plans and australian pricing

Plarium publishes prices in USD on their official pages, but Australian players are typically charged in AUD through their local app store or payment processor. The two core recurring offers are the monthly Silver Raid Card and the longer-term Gold Raid Card. Both often include trial periods - usually 1-3 days - that convert to a paid subscription unless you cancel before the trial expires.

These AUD amounts are approximations converted from USD using mid-market rates. Your actual charge depends on the app store, local taxes, the payment processor's exchange rate at the time of billing and any live promotions. Always check your purchase receipt or app store account for your exact charged amount.

Where your subscription is actually managed

This is critical: your Raid Shadow Legends subscription is not managed by the game itself. It lives on one of these platforms, and you must cancel there - nowhere else will stop the recurring charge.

Most Australian players purchase through Apple or Google because those are the default payment methods in the apps. If you bought directly from Plarium's website, your refund rights may differ - keep your purchase email and check Plarium's account settings for billing history.

How to cancel raid shadow legends on iOS (Apple app store)

Apple App Store subscriptions must be cancelled in the App Store app or via iCloud settings - cancelling in the Raid Shadow Legends app will not stop the recurring charge.

Cancellation steps for iPhone and iPad users

1. Open the App Store app on your iPhone, iPad or iPod touch.
   • If you don't see the App Store icon, swipe left to access the Utilities folder or search for "App Store" in Spotlight.
2. Tap the account icon (usually your profile photo or initials) in the top right corner.
   • If you see a menu, select "Account" or tap your name directly.
3. Select "Subscriptions" from the menu.
   • You should see a list of all active subscriptions linked to your Apple ID.
4. Find the Raid Shadow Legends subscription (it may be labelled "RAID Card", "Raid Pass" or the exact plan name).
   • Tap on it to open the subscription details.
5. Tap "Cancel subscription" or "Remove" at the bottom of the screen.
   • If you see "Manage" instead, tap that first, then look for "Cancel subscription".
6. Confirm the cancellation when Apple asks you to.
   • You may see an offer to keep the subscription at a reduced price - ignore this unless you genuinely want to stay subscribed at the lower rate.
7. Check your email for a cancellation confirmation from Apple.
   • Pro tip: Take a screenshot of the "Subscription cancelled" screen and note the date and time. Apple's confirmation email can take up to an hour to arrive.

What happens after you cancel on iOS

Your subscription stops at the end of your current billing period - you keep full access to any benefits until that date, then the charge ceases. If you cancel mid-cycle, you are not refunded the unused portion unless you request a refund from Apple within 45 days of the charge (see Refunds section below).

How to cancel raid shadow legends on android (Google play store)

Google Play subscriptions are managed through the Google Play app or your Google Play account online - cancelling inside the game has no effect on the recurring charge.

Cancellation steps for android devices

1. Open Google Play Store on your Android phone or tablet.
   • If you don't have it, search "Google Play Store" in the app store or launcher.
2. Tap your profile icon (usually in the top right corner).
   • Select "Manage your Google Account" or "Payments and subscriptions".
3. Tap "Manage subscriptions" or "Subscriptions".
   • You will see all active subscriptions under your Google account.
4. Find the Raid Shadow Legends subscription (labelled as "RAID Card", "Raid Pass" or the specific offer you purchased).
   • Tap on it to view the subscription details and renewal date.
5. Tap "Cancel subscription" or "Manage".
   • If you see "Manage", tap that and then select "Cancel subscription".
6. Follow any prompts to confirm the cancellation.
   • Google may offer a discount or shorter plan to keep you subscribed - decline unless you want to stay.
7. Confirm your cancellation in the final pop-up.
   • Pro tip: Screenshot the confirmation screen immediately. Google's cancellation confirmation email may take 24-48 hours.

What happens after you cancel on android

Your subscription ends at the next renewal date. Google Play stops charging you on that date, but you retain access to any premium benefits until that moment. Refunds on Android subscriptions are typically available only within 48 hours of the charge; after that, you'll need to contact Google Play Support directly (see Refunds section).

How to cancel if you purchased raid shadow legends directly from plarium

If you bought the subscription through Plarium's website or a third-party processor (not Apple or Google), you'll need to cancel through your Plarium account or contact their support team directly.

Cancellation steps for direct purchases

1. Log into your Plarium account at plarium.com or in the Raid Shadow Legends game.
   • If you've forgotten your login, use the "Forgot password" link on the Plarium website.
2. Navigate to your account settings or billing section.
   • Look for "Account", "Settings", "Billing" or "Payment methods".
3. Find your active subscriptions or recurring charges.
   • You may see a section labelled "My subscriptions", "Recurring payments" or "Active offers".
4. Select the Raid Card or Raid Pass you want to cancel.
   • Click "Cancel subscription" or "Stop auto-renewal".
5. Confirm the cancellation and note the confirmation number or screenshot the page.
   • Warning: If you don't see a confirmation screen, your cancellation may not have gone through. Refresh the page and check again.
6. If you cannot find the cancellation option, contact Plarium support via their website or in-game support chat.
   • Provide your account ID, the email address used for purchase, and the date of the most recent charge.

Contact plarium support if you get stuck

Plarium's support team is available through the in-game help menu or via their website. When you contact them, have ready your account ID (visible in game settings), the email address linked to your account, and screenshots of your subscription charges from your bank or credit card statement. Request written confirmation of your cancellation via email.

Refunds and your rights under australian consumer law

Australian Consumer Law protects you when subscriptions auto-renew, charges are unexpected, or trials convert without clear consent. Understanding your refund rights ensures you recover money if something went wrong.

When you can claim a refund

You have the right to request a refund under Australian Consumer Law if you can show any of these:

• The subscription renewed without your informed consent or clear notice of the trial-to-paid transition.
• You cancelled properly but were still charged (often due to timing issues between platforms).
• The subscription did not provide the benefits advertised (for example, the boosts failed to apply to your account).
• You purchased within the statutory cooling-off period and changed your mind, or the purchase was processed in error.
• The charge appears on your statement but you have no record of purchasing or authorising it.

Pro tip: Stopee recommends keeping records of every charge, cancellation attempt and any in-game screenshots showing where you tried to cancel. These become your evidence if you need to escalate a dispute.

How to request a refund from apple app store

Apple allows refund requests up to 45 days after a charge, even for auto-renewing subscriptions.

1. Go to reportaproblem.apple.com on your computer or mobile browser.
   • Sign in with your Apple ID.
2. Find the Raid Shadow Legends charge you want to dispute.
   • You may need to scroll through your purchase history.
3. Click the charge and select "Report a problem".
   • Choose a reason: "I didn't authorise this charge", "I want to cancel this subscription", or "This charge is incorrect".
4. Provide a brief explanation.
   • For example: "This subscription renewed without my knowledge. I cancelled it in the App Store on [date], but was charged again on [date]."
5. Submit the report.
   • Apple will review your claim within 3-5 business days and either approve the refund or request more information.

How to request a refund from google play store

Google offers 48 hours from the charge date for most refunds. After 48 hours, your options narrow - you must contact Google Play Support directly.

1. Open Google Play Store and tap your profile icon.
   • Select "Manage your Google Account" then "Payments and subscriptions".
2. Tap "Billing history".
   • Find the Raid Shadow Legends charge within the last 48 hours.
3. Click on the charge and select "Report a problem".
   • Explain why you want a refund: "Unwanted auto-renewal", "Subscription not cancelled properly", or "Charged after cancellation".
4. Submit your report.
   • Google will email you a decision within 1-2 business days for charges within 48 hours.
5. If the charge is older than 48 hours, contact Google Play Support via the Help Center.
   • Warning: Google's refund window is strict. If you miss 48 hours, escalate to your bank or credit card provider instead (see below).

Escalation through your bank or credit card provider

If Apple, Google or Plarium refuse your refund request, or if the refund window has closed, you can dispute the charge with your bank or credit card provider. This is called a chargeback or dispute, and it is your legal right under the ePayments Code.

1. Contact your bank or credit card provider by phone, app or online banking.
   • Explain the charge and your cancellation attempt.
2. Request a dispute or chargeback for the unwanted Raid Shadow Legends charge.
   • Your bank will ask for evidence: screenshots of your cancellation, confirmation emails, or proof that the subscription auto-renewed after you cancelled.
3. Provide all evidence you have collected.
   • The more documentation, the stronger your case.
4. Your bank will investigate and typically reverse the charge within 10-15 business days if they find the charge unauthorised or improper.
   • Pro tip: Keep all correspondence from your bank in case the dispute is appealed.

Warning: Some Raid Shadow Legends players have reported account restrictions or warnings after initiating chargebacks. Plarium may view a chargeback as a violation of their terms. However, under Australian Consumer Law, you have the right to dispute unauthorised or incorrect charges - exercising this right should not result in account suspension. If your account is restricted, contact Plarium support and reference your consumer rights under the Australian Consumer Law and ePayments Code.

Common cancellation mistakes and how to avoid them

You've decided to cancel, and now you're worried about missing a step or getting caught in a billing trap - that's completely understandable, because the process is deliberately spread across different platforms to confuse players.

Mistakes that leave subscriptions active

• Cancelling in the app instead of the platform. Tapping "turn off notifications" or "disable boosts" in Raid Shadow Legends does nothing to stop the renewal charge. You must cancel where the payment method is stored: Apple App Store, Google Play or Plarium's own payment gateway.
• Assuming trial cancellation stops the renewal. If you cancel a trial but don't cancel the underlying subscription, you will be charged when the trial ends. Always check that the subscription itself is cancelled, not just the trial.
• Cancelling too close to the renewal date. Subscriptions renew within the final 24 hours of the billing period. If you cancel fewer than 24 hours before renewal, the charge may already have processed. Check your bank statement to confirm no charge occurred after your cancellation.
• Forgetting to check all your accounts. If you've linked multiple payment methods (Apple ID, Google Play, Plarium account, credit card), you might have subscriptions on more than one. Log into each account and verify no active Raid subscriptions remain.
• Not keeping cancellation confirmation. Screenshots and confirmation emails are your proof if you're charged again. Save them for at least 45 days (the longest refund window across platforms).

After cancellation: what to expect and how to verify

Your cancellation is complete, but a few final checks ensure the charge truly stops.

Verification checklist

1. Check the app store (Apple or Google) one week after cancellation to confirm the subscription no longer appears under your active subscriptions.
   • If it's still listed, cancel again immediately - the first attempt may not have saved.
2. Monitor your bank or credit card statement for two complete billing cycles after cancellation.
   • If a charge reappears, take a screenshot and request a refund within the platform's window or escalate to your bank.
3. Check your email for any renewal or billing confirmation emails from Apple, Google or Plarium.
   • These should stop arriving once the subscription is truly cancelled.
4. Log into Raid Shadow Legends and verify that any premium benefits (extra XP, silver boosts, battle attempts) have expired.
   • If boosts are still active weeks after cancellation, the subscription may not have actually stopped - repeat the cancellation process.

If you see a charge after cancellation

A charge appearing after you cancelled is a billing error. Act immediately:

• Take a screenshot of the charge and the date you cancelled (keep your cancellation confirmation screenshot as well).
• Request a refund from the platform that charged you (Apple or Google) within 48-45 days of the charge.
• If the platform denies the refund, escalate to your bank within 120 days.
• Contact Stopee if you're unsure how to escalate - we can guide you through the dispute process.

Raid shadow legends subscription comparison and cancellation checklist

Use this table to double-check you've cancelled all subscriptions before moving on.

Key takeaways and next steps

Cancelling Raid Shadow Legends requires action on the correct platform - the app itself has no cancellation option, despite what you might expect. Whether you use iOS, Android or a direct purchase, the process is straightforward once you know where to look. Australian Consumer Law gives you strong refund rights for up to 45 days (on Apple), and your bank can dispute charges if the marketplace refuses.

Stopee recommends cancelling today if you've decided to stop playing, rather than waiting for the next surprise charge to arrive. Take screenshots of your cancellation confirmation, monitor your next billing date, and don't hesitate to request a refund if a charge reappears.

If you're uncertain about any step or need help disputing a charge, Stopee has helped thousands of Australian consumers cancel subscriptions and reclaim their money. Our guides cover every major app and service, and our escalation advice ensures you know exactly what to do if a company tries to keep charging you.

Raid Shadow Legends support contact: Plarium Global Ltd support is available via the in-game help menu or at plarium.com. For billing disputes, contact Apple, Google or your bank - they process the actual charges and have final authority over refunds. Stopee is here to help you navigate the cancellation process, but the platform that charged your card is responsible for honouring your refund request.