Manage Blidz

How to cancel blidz and reclaim your money: the complete guide for australian members

What blidz is and why you might want to leave

Blidz is a mobile shopping and rewards app that combines group buying, gamified offers and a paid membership tier called Blidz Plus. The platform lets you play small games, unlock discounted deals and earn small balances - but the membership renews automatically every month unless you actively cancel it before your next billing date.

Many Australian members sign up for a trial or the initial offer, only to discover recurring charges appearing on their bank statements months later. If you've joined Blidz and now want out, you're not alone. Stopee has helped thousands of Australians understand their subscription rights and take back control of their spending - and Blidz cancellation is one of the most common requests we handle.

How blidz billing works in australia

Blidz Plus is billed monthly and auto-renews indefinitely. The critical thing to know: deleting the app or closing your account does NOT stop your subscription. Payments are processed through a third-party payment partner, not directly through Blidz, which means your billing cycle continues independently of what you do on the app itself.

This separation between the app and the payment processor is where most cancellation attempts fail. You can remove Blidz from your phone, but your credit card or linked payment method will still be charged every month until you formally cancel through the correct channel.

Blidz membership tiers and pricing

Exact prices vary depending on your location within Australia and which payment method you used to subscribe. The membership typically costs between A$3.99 and A$9.99 per month, though promotional or trial offers may differ.

Your legal cancellation rights as an australian consumer

Before we walk through the practical steps, it's important to know where you stand legally - because Australian Consumer Law gives you real protections, and Stopee encourages you to use them if Blidz doesn't cooperate.

The australian consumer law cooling-off period

Under the Australian Consumer Law, if you signed up for Blidz online as part of an unsolicited consumer agreement (or outside permitted selling hours), you have a statutory cooling-off period of 10 business days. During this window, you can cancel and request a full refund without penalty, regardless of what Blidz's terms say.

If you're still within 10 business days of your first payment, contact Blidz support immediately and cite this right. The company cannot refuse a cooling-off cancellation.

Automatic renewal laws and your protection

Australian Consumer Law also requires that services offering auto-renewing subscriptions must obtain your clear, informed consent before the first charge. Many users report being charged without realising the trial would convert to paid membership - this is a breach of the law if proper consent wasn't obtained in writing or via clear digital acknowledgment.

If you were charged without clear notification that Blidz Plus would auto-renew, you may have grounds for a chargeback or complaint to the Australian Competition and Consumer Commission (ACCC).

How to cancel blidz: step-by-step for every method

There are two official ways to cancel Blidz, and Stopee recommends using both simultaneously to ensure your cancellation is processed and documented.

Method 1: cancel via the blidz app (primary method)

This is the fastest route, and it creates an in-app record of your cancellation request. You'll need access to your Blidz account on your phone or mobile browser.

1. Open the Blidz app and log into your account
   • If you've already deleted the app, reinstall it from the App Store or Google Play and log in using your email and password
2. Navigate to the Settings menu (usually a gear icon or hamburger menu in the top left or bottom right)
3. Select "Manage Blidz Membership" or "Subscription Settings" - the exact label may vary
4. Tap "Cancel Blidz Plus membership" and confirm your cancellation
   • The app may ask why you're leaving; you can skip this or provide feedback
   • Look for a confirmation message saying your membership is cancelled
5. Take a screenshot of the confirmation screen and save it to your records
   • Pro tip: Email this screenshot to yourself with the date and time - you'll need proof if Blidz tries to charge you again
6. Exit the app

Warning: Cancelling via the app does not guarantee that your final charge won't process. Charges can take 3-5 business days to appear or disappear from your bank account, depending on your payment processor and the date of your billing cycle. Do not assume you're safe until you've checked your bank statement for the next 30 days.

Method 2: cancel via email (backup and evidence method)

Sending a formal cancellation email creates a paper trail. If Blidz continues to charge you after cancellation, this email proves you made a documented request. Stopee strongly recommends this step even if you've cancelled via the app.

1. Compose an email to support@blidz.com with the subject line "Cancellation Request - Blidz Plus Membership"
   • Use your full name, registered email address and account details (if visible) in the body
2. Include this information in your email:
   • Your full name as it appears on your Blidz account
   • The email address associated with your Blidz account
   • Your phone number (if registered)
   • The date you want the cancellation to take effect (ideally immediately or before your next billing date)
   • A clear statement: "I request immediate cancellation of my Blidz Plus membership effective today"
3. Ask for written confirmation of your cancellation and the date it will take effect
4. Send the email and save a copy to a folder labelled "Blidz Cancellation"
5. Wait for a response (typically 2-5 business days)
   • If you don't receive confirmation within 5 business days, resend the email and reference your original request

Pro tip: If you subscribed through an app marketplace (Apple App Store or Google Play Store) rather than paying Blidz directly, also contact that platform's support team. They may have a separate cancellation path and refund options that Blidz cannot override.

Method 3: cancel through your payment provider (emergency backup)

If Blidz ignores your cancellation requests or continues charging after you've cancelled, contact your bank or payment provider directly. You can request they block future charges from Blidz or initiate a chargeback for unauthorised ongoing charges.

1. Log into your bank's app or call your bank's customer service line
2. Find the transaction history and locate any Blidz charges
3. Report the charge as unauthorised (if Blidz continued charging after cancellation) or request a block on future transactions from Blidz
4. Ask your bank to issue a chargeback for any charges that occurred after your cancellation date
5. Keep records of all correspondence with your bank

Refunds and getting your money back

Refund eligibility for Blidz depends on when you cancel, how you paid and which consumer law protections apply.

When you can get a full refund

You're entitled to a full refund in these situations:

• You cancel within 10 business days of your first payment (cooling-off period)
• You were not given clear, written consent before your subscription auto-renewed
• The charge was made without your authorisation
• Blidz failed to provide the promised service or benefits

When blidz may offer a pro rata refund

If you cancel mid-billing cycle, Blidz may refund you a portion of your current month's fee (pro rata refund). This is not guaranteed by their terms, but it's worth requesting via email. State your cancellation date and ask for a pro rata adjustment of your account balance.

When you may not get a refund

If you cancel after the cooling-off period and you clearly consented to auto-renewal before signing up, Blidz may refuse a refund. In this case, you've paid for the membership through to the end of your current billing cycle, but no charge should occur after your formal cancellation date.

Pro tip: If Blidz denies your refund request and you believe you have grounds (unclear consent, auto-renewal not disclosed), escalate your complaint to the ACCC or your state's relevant consumer protection body. Stopee advises keeping all correspondence and screenshots of the Blidz app screens showing how membership options were presented to you.

Common cancellation mistakes and how to avoid them

We've heard from many Australians who thought they'd cancelled Blidz only to be charged again - and often they made one of these preventable errors.

Mistake 1: deleting the app instead of cancelling the subscription

This is the number one reason people get charged after they think they've quit. Removing Blidz from your phone does absolutely nothing to stop the recurring billing. Your payment processor doesn't know or care that the app is no longer on your device - it will charge your card as scheduled.

Always cancel through the in-app Settings menu or via email before you delete anything.

Mistake 2: closing or deleting your blidz account

Deleting your account and cancelling your subscription are not the same thing. You can delete your Blidz account tomorrow, but if your Blidz Plus membership wasn't formally cancelled, your payment processor will still try to charge your card next month.

Cancel the subscription first, wait for confirmation, then delete your account if you wish.

Mistake 3: assuming the trial cancellation has ended the membership

Many users join for a "7-day free trial" or "A$0.99 trial," assume the trial automatically expires and do nothing. In reality, if you provided a payment method for the trial, you've agreed to auto-renewal at the full price when the trial ends. Trials do not auto-expire; they convert to paid membership unless you explicitly cancel.

Check your Blidz account within the first 3 days of signing up and cancel immediately if you don't want to be charged.

Mistake 4: not monitoring your bank statement after cancellation

Some members cancel via the app, receive no confirmation, and months later discover they've been charged repeatedly. If you don't actively check whether Blidz was truly cancelled, you won't know until your next bank statement arrives.

After cancelling, mark your calendar to review your bank statement 30 days later. If a Blidz charge appears, contact your bank immediately and escalate to Blidz support with proof of your cancellation request.

Mistake 5: not using both cancellation methods

Relying on the app alone leaves you vulnerable if the app fails to process your request or if there's a technical glitch. Stopee recommends cancelling via the app AND sending a formal email to support@blidz.com on the same day. This dual approach ensures you have documentation and backup proof if the app method fails.

What happens after you cancel blidz

Cancellation can feel anticlimactic - you've taken control, but there are a few things to understand about what comes next.

Your access to blidz features

Once your cancellation is processed, you lose access to Blidz Plus membership benefits immediately. This means you'll revert to the free tier of the app (if you keep it installed). You won't be able to play premium games, access exclusive deals or earn at the higher rates associated with the paid membership.

If you had earned balances or pending withdrawals, check whether they're still available under your free account status. Contact support@blidz.com if you're unsure whether withdrawals made before cancellation will still process.

Timing of the final charge and refunds

Your last charge for Blidz Plus will process on your regular billing date (the same day each month that you were charged). If you cancel mid-cycle, that final charge will still go through, and you'll have membership access until the end of that billing period.

Some members see a refund applied to their account within 5-10 business days, depending on your payment processor. Bank charges can take up to 30 days to appear or disappear from your statement, so don't panic if you don't see immediate movement.

Staying cancelled and preventing re-subscription

After cancellation, do not redownload Blidz offers or promotions encouraging you to rejoin. Blidz may email you with "We miss you" campaigns or special re-subscription rates. These are marketing tactics designed to re-engage you - they don't mean your cancellation was incomplete.

If you do want to use the free version of Blidz in future, keep the app but do not tap any "Upgrade to Blidz Plus" buttons. Free access is genuinely available with no automatic billing.

Escalation: what to do if blidz won't cancel or keeps charging

Some members encounter resistance or silence from Blidz support. If the company refuses to cancel your subscription or continues charging after you've requested cancellation, here's how to escalate.

Step 1: document everything

Before escalating, gather all evidence of your cancellation attempts:

• Screenshots of the in-app cancellation confirmation (if you received one)
• A copy of your cancellation email to support@blidz.com and any response
• Your bank statement showing charges after your cancellation request date
• Any communications from Blidz support (or lack thereof)

Step 2: contact the ACCC or your state consumer authority

If Blidz has not honoured your cancellation request within 10 business days or continues charging after cancellation, you can lodge a complaint with the Australian Competition and Consumer Commission (ACCC). The ACCC takes breaches of automatic renewal laws seriously and may investigate on your behalf.

Visit accc.gov.au to lodge a complaint. Include all documentation of your cancellation attempts.

Step 3: request a chargeback from your bank

Contact your bank and report any Blidz charges that occurred after your cancellation request date as unauthorised charges. Your bank can initiate a chargeback, which reverses the charge and puts the burden on Blidz to prove the charge was valid.

Pro tip: Chargebacks are a powerful tool, but they should be a last resort after you've exhausted communication with Blidz. Use them when Blidz has clearly ignored your cancellation request.

Cancellation checklist for peace of mind

Use this checklist to ensure your Blidz cancellation is complete and documented.

Getting help: where to go if you're stuck

If you've followed all the steps above and Blidz is still giving you trouble, you have several options for support and escalation.

Blidz support contact details

Direct email: support@blidz.com

For complaints about billing, subscription or refunds, reference your cancellation request date and the last charge you received. Include screenshots and copies of all previous communications.

Consumer protection authorities in australia

• Australian Competition and Consumer Commission (ACCC): accc.gov.au or 1300 135 135
• Your state's fair trading office (varies by location - search "fair trading [your state]" online)
• Financial Complaints Authority (if your bank is involved): fca.org.au

Getting independent advice

If you're unsure whether you have grounds for a refund or chargeback, contact your state or territory's community legal centre or consumer advocacy service. Many offer free phone advice.

Stopee is also here to help. At stopee.com, thousands of Australian consumers have found step-by-step cancellation guides, sample escalation letters and real-world advice on subscription rights. Stopee has helped thousands of consumers cancel problematic subscriptions, and we can help you too.

Key takeaways and your next steps

Cancelling Blidz is straightforward if you know where to click - but the app's reliance on third-party payment processing and the lack of clear cancellation messaging mean many users accidentally stay subscribed. You now have everything you need to cancel confidently.

To recap:

• Cancel immediately via the Blidz app Settings menu, not by deleting the app
• Follow up with a formal email to support@blidz.com for documentation
• Monitor your bank statement for 30 days after your cancellation date
• If Blidz keeps charging, request a chargeback or escalate to the ACCC
• Know your consumer rights - the cooling-off period and auto-renewal laws protect you

Start your cancellation today. Visit the Blidz app, navigate to Settings, find Manage Membership, and select Cancel Blidz Plus. Then send that email to support@blidz.com. Stopee recommends doing both at the same time so you have multiple confirmation paths. Once your cancellation is confirmed, you'll stop paying and regain control of your money. Questions about your rights or the process? Stopee has helped thousands of Australians cancel subscriptions exactly like this, and you're in good company. Take action today.