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Cancel Keywords Everywhere: The Right Way
How to cancel keywords everywhere and protect your unused credits
What is keywords everywhere and how its credit system works
Keywords Everywhere is a browser extension that gives you real-time keyword research data - search volume, cost-per-click, competition levels and 12-month trends - as you browse Google, YouTube and other platforms. Instead of paying monthly, you buy annual plans bundled with a set number of credits. Each keyword lookup costs one credit, and your credits expire one year from purchase.
The credit model is central to understanding cancellation and refunds. Unlike traditional subscriptions where you simply stop paying and lose access, Keywords Everywhere credits continue living on your account even after cancellation - but only until their expiry date. This means your cancellation decision hinges on three things: whether you'll use your remaining credits before they expire, whether you qualify for a refund, and when your renewal date falls.
Why the credit expiry matters to your cancellation
Credits purchased under your current plan expire exactly one year after you buy them. If you cancel your subscription mid-year, those unused credits don't automatically convert to cash. They sit on your account until expiry, then vanish. That's why timing your cancellation matters: if you cancel one month into a 12-month plan, you've effectively paid for 11 months of credits you can't use or recover.
How annual billing and renewal cycles affect cancellation
Keywords Everywhere bills you once per year. Your next charge happens on the anniversary of your sign-up date. Cancelling before that date prevents the renewal charge; cancelling after it has already processed means you'll need to request a refund. Most importantly, renewal notices are easy to miss, so marking your calendar now prevents accidental charges.
Keywords everywhere pricing in australian dollars
Below is an approximate AUD pricing breakdown for annual plans, converted from USD using current exchange rates. Actual prices may vary slightly depending on your payment method and current exchange rates at the time of purchase.
| Plan | Annual cost (USD) | Credits per year | Approx AUD | Best for |
|---|---|---|---|---|
| Bronze | $84 | 100,000 | Approx $125.50 | Occasional researchers |
| Silver | $168 | 400,000 | Approx $251.00 | Regular users |
| Gold | $480 | 2,000,000 | Approx $717.00 | Content teams and agencies |
| Platinum | $1,440 | 8,000,000 | Approx $2,151.00 | Large-scale operations |
How to compare value before you cancel
Before cancelling, log into your account and check your current credit balance against your plan's annual allocation. If you've used less than 50% of your credits and they won't expire for another six months, cancellation may waste money. Conversely, if you've used most of your credits or they expire within three months, cancelling now makes financial sense. At Stopee, we recommend performing this calculation before any cancellation request - it takes two minutes and could save you money.
Should you actually cancel keywords everywhere
This section helps you decide whether cancellation is right for you, or whether pausing, downgrading or continuing makes better financial sense.
Reasons to cancel keywords everywhere
- You've stopped conducting keyword research or your business focus has shifted
- You consistently run out of credits before expiry and feel the cost is unjustified
- You've found a cheaper competitor tool that meets your needs
- You don't need real-time keyword data during browsing (you prefer batch research)
- Your renewal date is approaching and you're certain you won't use the service in the next year
Reasons to keep keywords everywhere
- You have substantial unused credits that won't expire for six months or longer
- You're close to your renewal date and plan to use the tool again soon
- No competitor offers the same browser-integrated data at your current price point
- Your team relies on real-time CPC and volume data for SEO and content planning
- You rarely run out of credits and see consistent ROI from your research
Downgrade instead of cancel
If you use Keywords Everywhere occasionally but not enough to justify your current plan, downgrading to Bronze or Silver may cost less than cancelling and losing unused credits. When you downgrade, your old credits remain usable until their original expiry date, and you start fresh with a lower annual commitment. Stopee recommends checking whether downgrading saves you more than a full cancellation would.
How to cancel keywords everywhere step by step
This section covers the exact steps to cancel your subscription through the browser extension and account portal.
Cancellation method one: through the browser extension
- Open your web browser and click the Keywords Everywhere icon (the "K" symbol in your extension bar)
- If you don't see the icon, search for Keywords Everywhere in your extensions menu
- Make sure you're logged into the account you want to cancel
- Look for a "View Plan Details" or "Account Settings" link in the dropdown menu that appears
- Depending on your browser and extension version, this might say "Manage Plan" or "Subscription"
- Click the "Cancel Plan" button when it appears on the plan details page
- Pro tip: take a screenshot of your current credit balance before you click cancel - you'll need it if you request a refund later
- Confirm your cancellation request when the system asks you to verify
- Read any final messages about your credits and expiry dates before confirming
- You'll receive a cancellation confirmation email within minutes
- Check your spam folder if you don't see it within 10 minutes
Cancellation method two: through the website account portal
- Visit keywordseverywhere.com and log into your account using your email and password
- If you've forgotten your password, use the "Forgot Password" link to reset it
- Navigate to "Account Settings" or "Billing" (usually found in the top-right menu or dashboard)
- Look for a section labelled "Subscription" or "Plan Management"
- Click "View Plan Details" or "Manage Subscription"
- This page shows your current plan, credits, and renewal date
- Select "Cancel Plan" and confirm your request
- Warning: some pages show a "pause" option instead of cancel - make sure you select the full cancellation option if you want to stop all future charges
- You'll see a confirmation message and receive an email within 24 hours
- Save this email for your records
Cancellation method three: email support (if the portal method fails)
- If you can't access the cancel button through the extension or website, email Keywords Everywhere support directly
- Look for a "Help" or "Contact" link on their website to find the support email address
- Write a clear subject line: "Request to cancel my Keywords Everywhere subscription"
- In your email, include:
- Your full name as it appears on the account
- The email address associated with your Keywords Everywhere account
- Your current plan (Bronze, Silver, Gold, or Platinum)
- Your request to cancel immediately or by a specific date
- A brief reason for cancellation (optional but helpful)
- Send the email and watch for a response within 24-48 hours
- Pro tip: send this email from the same address registered to your Keywords Everywhere account - support teams verify identity this way
- Once support confirms cancellation, request written confirmation and save it
- This protects you if a renewal charge appears by mistake
What happens after you cancel keywords everywhere
Cancellation doesn't instantly delete your account or credits - here's what actually occurs in the hours and days after you submit your cancellation request.
Immediate changes after cancellation
Once Keywords Everywhere processes your cancellation, your subscription status changes to "Cancelled" in your account dashboard. You retain access to any remaining credits until their individual expiry dates. You can still use the browser extension to look up keywords - the extension doesn't deactivate until your credits run out. Your next annual renewal charge will not process.
What happens to your unused credits
Your remaining credits stay on your account and remain usable for keyword lookups until they expire one year from their purchase date. If you cancel in February of a plan year that runs to February, your credits expire the following February. At Stopee, we recommend tracking this expiry date so you can squeeze maximum value from your remaining credits before they vanish.
However, if you want to request a refund for those unused credits, you have a limited window. The Keywords Everywhere refund policy allows requests within 48 hours of purchase or within one week of a renewal charge, provided you haven't used a substantial portion of your credits. Email support immediately if you think you qualify.
Re-activating after cancellation
You can reactivate a cancelled Keywords Everywhere account at any time by purchasing a new plan. Your old credits remain on your account throughout, usable until expiry. When you reactivate, you don't lose your historical usage data or account preferences - they'll be waiting for you.
Refunds and what you're legally entitled to under australian consumer law
Australian Consumer Law protects you against unfair contract terms and gives you strong rights when goods or services don't meet expectations. Here's how those rights apply to Keywords Everywhere cancellation and refunds.
The 48-hour refund window and keywords everywhere policy
Keywords Everywhere advertises a 48-hour refund policy. This means you can request a refund within 48 hours of purchasing a plan if you've used few or no credits. This is a contractual promise - not a legal minimum but a voluntary commitment by the provider. To request a refund within this window, email support immediately with your cancellation request and state that you want a refund under their 48-hour policy.
Australian consumer law protections beyond 48 hours
If Keywords Everywhere fails to deliver the service (for example, the extension crashes constantly, or keyword data is inaccurate), or if you were misled about what the service does, Australian Consumer Law entitles you to a refund or repair, even beyond 48 hours. The Australian Competition and Consumer Commission (ACCC) enforces these rights. Contact the ACCC if Keywords Everywhere refuses to acknowledge a legitimate service failure.
What to do if keywords everywhere refuses your refund request
- Send a formal written request to Keywords Everywhere support, including:
- Your order confirmation or invoice number
- The date of purchase
- Your credit balance and usage history (log in to your account and take screenshots)
- A clear statement of why you deserve a refund (48-hour policy, service failure, or misleading terms)
- If they refuse, lodge a complaint with the ACCC via accc.gov.au
- Include all email correspondence with Keywords Everywhere and your evidence (screenshots, order records)
- The ACCC will investigate whether Keywords Everywhere violated the Australian Consumer Law
- You can also contact the Financial Complaints Authority (FCA) if payment processing was the issue
- This applies if you paid by credit card and want to dispute the transaction
Your right to fair contract terms
Australian Consumer Law prohibits unfair contract terms. If Keywords Everywhere's cancellation or refund terms are one-sided (for example, "we can refuse any refund for any reason"), those terms may not be legally binding. Stopee recommends documenting the exact terms you agreed to at purchase - take a screenshot of the terms and conditions page. If you're refused a refund, you can argue to the ACCC that the refusal violates Australian Consumer Law.
Common mistakes to avoid when cancelling keywords everywhere
Cancelling a subscription sounds simple, but small missteps can cost you money or leave you stranded without proof of cancellation. Here are the traps that catch users.
Mistake one: waiting until after your renewal date
Keywords Everywhere charges you on your renewal date automatically. If you cancel after that charge processes, you've paid for another full year. Always check your renewal date before cancelling - you can find it in your account settings under "Plan Details" or "Subscription." If renewal is within the next week, cancel immediately. If it's months away, you have time to use your credits first.
Mistake two: confusing "pause" with "cancel"
Some subscription dashboards offer a "pause subscription" option that temporarily stops billing but keeps your account active. Warning: pausing is not the same as cancelling. After a pause period, Keywords Everywhere will resume charging you. If you want to end the relationship completely, select "cancel," not "pause."
Mistake three: not saving your cancellation confirmation
When you cancel, Keywords Everywhere sends a confirmation email. Save this email to a folder or print it. If a renewal charge appears by mistake (which occasionally happens due to payment processor errors), you'll need this confirmation to dispute it with your bank or card issuer. Don't assume the cancellation stuck - verify it after one week by logging back into your account and confirming your status shows "Cancelled."
Mistake four: overlooking the refund window
If you cancel within 48 hours of purchase and haven't used many credits, you likely qualify for a refund. But you must request it explicitly - Keywords Everywhere won't automatically issue one. Send a refund request email to support the same day you cancel, or you'll forfeit the refund window.
Mistake five: ignoring credit expiry dates
Your credits expire one year from purchase. If you cancel but plan to reactivate later, mark the expiry date on your calendar. Waiting too long means your credits vanish and you've lost money. Stopee recommends emailing support before expiry to ask whether they can extend your credits - some providers will do this if you ask politely and explain your situation.
How to protect yourself after cancellation
Once you've submitted your cancellation, a few follow-up steps ensure you don't face surprise charges or regret.
Verify cancellation within one week
Log back into your Keywords Everywhere account five to seven days after you cancel. Check that your subscription status shows "Cancelled" and that your next renewal date has disappeared. If you still see an active plan or a future charge date, contact support immediately - something went wrong.
Check your bank or card statement for unexpected charges
Monitor your payment method for 30 days after cancellation. If Keywords Everywhere charges you again, contact your bank or credit card issuer immediately to dispute the charge. Provide them with your cancellation confirmation email as proof that you terminated the subscription. Most payment processors will reverse erroneous charges within 5-10 business days.
Use your remaining credits strategically
You can still access the Keywords Everywhere extension and perform keyword lookups with your remaining credits after cancellation. Plan to use them before expiry - there's no point in paying for credits that expire unused. Build a list of keywords you've been meaning to research and prioritize them before your expiry date arrives.
Keywords everywhere cancellation checklist
Use this checklist before, during and after your cancellation to ensure nothing goes wrong.
| Stage | Action | Status |
|---|---|---|
| Before cancelling | Check your renewal date in account settings | ☐ |
| Before cancelling | Take a screenshot of your current credit balance | ☐ |
| Before cancelling | Confirm whether you qualify for a 48-hour refund | ☐ |
| During cancellation | Submit cancellation through the browser extension or website | ☐ |
| During cancellation | Save the confirmation email to your records | ☐ |
| After cancellation | Request a refund within 48 hours if eligible | ☐ |
| After cancellation (day 5-7) | Log in and verify your status shows "Cancelled" | ☐ |
| After cancellation (days 1-30) | Monitor your bank or card statement for stray charges | ☐ |
| After cancellation | Mark your credit expiry date on a calendar | ☐ |
What customers say about cancelling keywords everywhere
Real user experiences with Keywords Everywhere cancellation and support show a mixed picture - here's what customers report across review platforms and forums.
Positive cancellation experiences
Many users praise Keywords Everywhere's support team for quick response times and straightforward cancellation processes. Several Reddit threads and Trustpilot reviews mention that cancellation was completed within 24 hours and that support agents answered questions about credit expiry and refunds clearly. Users who cancelled within the 48-hour window report smooth refund experiences, suggesting the policy is genuinely honored when you act promptly.
Frustrations and common complaints
Some users report confusion about renewal mechanics - they cancelled but weren't warned clearly about their renewal date, leading to unexpected charges. Others felt blindsided by credit expiry and wish Keywords Everywhere had sent more frequent reminders. A handful of forum posts mention difficulty finding the cancel button on the website, forcing customers to email support instead. These experiences suggest that while cancellation is possible, the interface could be clearer and reminders could be more aggressive.
What stopee takes from customer feedback
The consensus is clear: Keywords Everywhere honours its cancellation and refund policies, but only if you act quickly and stay organised. The service isn't deliberately opaque, but the credit model and annual billing cycle require vigilance on your part. This is why Stopee emphasises checking your renewal date, saving confirmations and following up within a week - these habits protect you when using any credit-based service.
Get support with cancelling keywords everywhere
If you've followed the steps above and still face issues, Stopee and external authorities can help.
Keywords everywhere contact and support channels
- Visit keywordseverywhere.com and look for a "Contact Support" or "Help" link, usually at the bottom of the page
- Email the support address with your account details, cancellation request and any error messages you've encountered
- Include your cancellation confirmation email if you've already received one
- Expect a response within 24-48 hours on weekdays
Australian authorities if keywords everywhere refuses to help
- Australian Competition and Consumer Commission (ACCC): complain online at accc.gov.au if you believe Keywords Everywhere violated your consumer rights or refused a fair refund request
- Financial Complaints Authority (FCA): contact via fca.org.au if the issue involves payment processing or disputing a charge on your credit card
- State-based fair trading offices: each Australian state has a dedicated office (for example, Fair Work Ombudsman in New South Wales) that handles consumer disputes
How stopee supports your cancellation journey
Stopee has helped thousands of consumers navigate subscription cancellations, refund policies and their rights under Australian Consumer Law. If you're unsure whether Keywords Everywhere's refusal to refund is fair, or if you need advice on escalating a complaint, Stopee's guides provide step-by-step pathways and legal context specific to Australian consumers. Visit stopee.com to explore cancellation guides for hundreds of services and gain confidence in managing your subscriptions.
Final summary: cancel keywords everywhere with confidence
Keywords Everywhere cancellation is straightforward if you follow the three key steps: confirm your renewal date, click cancel through the extension or website, and save your confirmation email. Your remaining credits stay usable until expiry, and you won't be charged again unless you reactivate. If you purchased within 48 hours and haven't used many credits, request a refund immediately - don't wait. If Keywords Everywhere refuses a legitimate refund request, Australian Consumer Law gives you the right to escalate to the ACCC.
The credit-based model means cancellation requires more planning than a typical monthly subscription, but this also gives you flexibility. You can use your remaining credits for weeks or months after cancelling, then walk away cleanly. Just remember to save your confirmation, mark your expiry date and monitor your bank statement for 30 days.
Stopee has helped thousands of consumers cancel subscriptions, recover refunds and understand their rights across Australian Consumer Law. If you have questions about whether cancellation is right for you, how to handle a refund dispute, or what to do after cancellation, Stopee offers step-by-step guides and escalation paths for Keywords Everywhere and hundreds of other services. Take action today, protect your unused credits, and reclaim control of your subscriptions.