Manage Tapping Solution

How to cancel your tapping solution subscription in australia

What tapping solution is and why people cancel

Tapping Solution is a guided meditation and emotional freedom technique (EFT) app that offers audio-led tapping sessions to help manage stress, anxiety, sleep problems and chronic pain. The platform delivers a library of structured sessions, multiweek programmes and bonus resources through monthly subscriptions, annual plans or a one-time lifetime purchase. You'll find it sold directly through their website, via Apple's App Store (iPhone and iPad) and through Google Play (Android devices).

People cancel Tapping Solution for many reasons: the content doesn't match their learning style, they've moved to another meditation app, budget constraints hit, or the subscription simply isn't delivering the results they hoped for. Whatever your reason, Stopee understands that cancelling quickly and cleanly matters to you.

How billing works across different platforms

Your billing setup depends entirely on where you purchased. If you subscribed directly through Tapping Solution's website, the company bills you. If you bought through Apple or Google, those platforms handle your billing instead. This matters because refund rights and cancellation methods differ significantly between routes.

Automatic renewal is the default for both monthly and annual subscriptions unless you cancel before your renewal date. The vendor's support documentation confirms you should cancel at least 24 hours before renewal to avoid the next charge.

Why you need a clear cancellation plan

Deleting the Tapping Solution app from your phone does not cancel your subscription. Many users discover this the hard way when a charge appears weeks later. Having a step-by-step plan before you start protects you from accidental renewals and speeds up any refund claim. Stopee has helped thousands of consumers navigate exactly this situation, and we recommend you follow a platform-specific process to avoid confusion.

Your cancellation options by platform

Each platform has its own cancellation process, and using the wrong method can leave your subscription active while you think you've cancelled it.

Cancelling through apple app store (iPhone and iPad)

If you subscribed via Apple, you manage your subscription through your Apple ID settings, not through the Tapping Solution app itself.

1. Open the Settings app on your iPhone or iPad
   • Look for the grey cog icon on your home screen
2. Tap your name at the top of the Settings menu
   • If you don't see your name, you're not logged into an Apple ID; sign in first
3. Select Subscriptions
   • This option appears near the top of your Apple ID menu
4. Find Tapping Solution in the list and tap it
   • You'll see your plan type (monthly or annual) and the next billing date
5. Tap Cancel Subscription
   • A confirmation message will appear; confirm you want to cancel
6. Apple will ask why you're cancelling; select your reason (optional)
   • Your feedback helps Apple and the developer understand user needs
7. Tap Confirm Cancellation
   • You'll receive an email confirmation from Apple within minutes

Pro tip: Apple lets you cancel anytime during your billing cycle. Your access continues until the current period ends, then stops automatically.

Cancelling through google play (Android)

Android users follow a similar but distinct process through Google Play.

1. Open the Google Play Store app on your Android device
   • Look for the multicoloured triangle icon
2. Tap your profile icon in the top right corner
   • This usually shows your initials or profile picture
3. Select Manage my subscriptions
   • You'll see all active subscriptions linked to your Google account
4. Tap Tapping Solution
   • Your current plan details appear, including the next renewal date
5. Tap Cancel subscription
   • Google will present cancellation options and ask for feedback
6. Follow the prompts to confirm
   • You may see retention offers; you can decline these
7. Check your email for a Google Play cancellation confirmation
   • This arrives almost immediately

Pro tip: Google Play subscriptions typically stop immediately on cancellation, but your access continues through the end of the current billing period.

Cancelling a direct website subscription

If you purchased directly from Tapping Solution's website, you'll need to contact the vendor directly because there's no self-service cancellation portal in most cases.

1. Visit the Tapping Solution support centre at support.thetappingsolution.com
   • Look for a "Contact Us" or "Help" link
2. Use the contact form or email the support team
   • Include your full name, email address and account email if different
   • Clearly state you want to cancel your subscription, not pause or update it
3. Request confirmation that your subscription is cancelled
   • Ask for a reference number you can keep for your records
4. Check your email and spam folder for the vendor's response
   • Follow any additional steps they outline

Warning: Direct subscriptions sometimes have confusing renewal dates. Stopee recommends you note the exact cancellation confirmation date and monitor your bank or credit card for unexpected charges in the weeks that follow.

Understanding refunds and your cancellation timeline

Refunds depend on your purchase route and how quickly you request them after signing up.

Refunds for direct website purchases

Tapping Solution publishes a 30-day money-back guarantee for subscriptions bought directly from their website. If you're unhappy with the service within 30 days of your original purchase, you can request a refund.

Contact the support team (support.thetappingsolution.com) with your order date and request a refund under their money-back guarantee. Include a brief explanation of why the service didn't work for you. The vendor typically processes refunds within 5 to 10 business days.

Pro tip: Keep your original purchase receipt or order confirmation email. This speeds up any refund request.

Refunds for apple app store purchases

Apple allows refund requests within 14 days of purchase for most apps and subscriptions. You request the refund directly from Apple, not from Tapping Solution.

1. Open the Settings app and go to your name > Media & Purchases
   • Tap "View Account"
2. Scroll to Purchase History
   • Find the Tapping Solution charge you want to refund
3. Tap the transaction and select "Report a Problem"
   • Choose "I would like a refund for this in-app purchase" or similar
4. Provide a brief reason and submit
   • Apple reviews your request; you'll receive an email within 48 hours

Warning: If you've already cancelled your subscription, Apple still processes the refund separately from cancellation. Cancel first, then request any refund due.

Refunds for google play purchases

Google Play also permits refunds within 14 days of purchase for most subscriptions. The process mirrors Apple's.

1. Open Google Play Store and go to your profile > Manage subscriptions
   • Find the Tapping Solution charge
2. Tap the subscription and select "Report an issue"
   • Or navigate to your purchase history and select the charge
3. Follow Google's prompts to request a refund
   • Be specific about your reason (didn't use, didn't help, etc.)

Pro tip: Google and Apple both process refunds back to your original payment method. Check your bank or card within 3 to 5 business days if approved.

Your consumer rights under australian consumer law

Australia's Consumer Law protects you when buying digital services like Tapping Solution, even though it's delivered online.

What australian consumer law covers

Under the Australian Consumer Law, you have the right to a refund if the service fails to meet basic guarantees of quality, fitness for purpose or accurate description. If Tapping Solution was marketed as a stress-relief tool but doesn't work for your stress, you may have a refund claim under Consumer Law, separate from the vendor's published money-back guarantee.

You also have rights against hidden or unfair contract terms. Automatic renewal clauses must be prominent and clearly explained before purchase. If Tapping Solution's renewal terms were buried or unclear, you have grounds to challenge the charge.

Escalation pathway if the vendor refuses

If Tapping Solution denies your refund request and you believe you're entitled to one under Consumer Law, contact the Australian Competition and Consumer Commission (ACCC) or your state's consumer affairs office. Stopee recommends documenting everything: purchase receipts, cancellation requests, vendor responses and dates.

The ACCC (accc.gov.au) offers a free dispute resolution service and can investigate unfair trading practices. Your state's consumer affairs office handles complaints in Western Australia, South Australia, Tasmania, the Northern Territory and other regions.

Pro tip: Most state consumer authorities allow you to lodge a complaint for free and will contact the vendor on your behalf if you provide evidence of your dispute.

Common cancellation mistakes to avoid

Cancelling a subscription should be simple, but small errors often leave you still being charged weeks later. Stopee has seen these mistakes repeatedly.

Mistake one: deleting the app instead of cancelling the subscription

This is the most common error. Your phone storage and your billing are separate systems. Removing the Tapping Solution app does nothing to stop the automatic renewal. When your next billing date arrives, you'll be charged even though the app isn't on your device.

Always cancel through the payment platform (Apple, Google or Tapping Solution directly) before deleting the app.

Mistake two: missing the renewal date deadline

Tapping Solution's terms require cancellation at least 24 hours before your renewal date. If your renewal date is 15 March and you cancel on 15 March, you'll likely be charged because the 24-hour window has closed. Check your renewal date before you start the cancellation process.

Find your renewal date in your email confirmation or in your subscription settings (Apple Settings > Your Name > Subscriptions, or Google Play > Manage Subscriptions).

Mistake three: not requesting a refund separately from cancellation

Cancelling stops future charges but doesn't automatically refund charges already made. If you're within the 14-day or 30-day refund window, you must file a separate refund request. Stopee recommends cancelling first, then immediately requesting a refund if you qualify.

Mistake four: ignoring confirmation emails

After you cancel, both Apple and Google send confirmation emails. File these away with your bank statements. If a charge appears after cancellation, you'll need proof of the cancellation date to dispute it. Vendors sometimes claim they never received cancellation requests; the confirmation email is your evidence.

What happens after you cancel

Cancelling your subscription doesn't mean instant removal from the app or immediate loss of access.

Your access during the remaining billing period

When you cancel Tapping Solution, your access typically continues until the end of your current billing cycle. If you cancel mid-month in a monthly subscription, you keep access through the end of that month. If you cancel during an annual subscription, you maintain access until the year is complete.

This is fair treatment: you've paid for the period, so the vendor allows you to use it.

After your final access date

Once your current billing period ends, the Tapping Solution app will either lock you out or ask you to resubscribe when you open it. No further charges will occur unless you manually sign up again.

If you see charges after your cancellation confirmation date and final billing period end date, contact your bank or credit card issuer to dispute the charge. Provide the cancellation confirmation email and ask your bank to reverse the unauthorized charge.

Step-by-step cancellation checklist

Use this checklist to ensure you've cancelled correctly and protected yourself from surprise charges.

Compare your meditation and wellness alternatives

If Tapping Solution wasn't the right fit, other Australian-friendly alternatives may suit you better.

Contact tapping solution directly

If you've tried the self-service cancellation steps above and your subscription remains active, or if you need to discuss a refund, reach out to the support team.

Tapping Solution support centre: support.thetappingsolution.com

Use their contact form or email support to request manual cancellation. Provide your full name, email address and the email used on your account. State clearly that you want to cancel your subscription (not pause, not update). Request a cancellation reference number and confirmation email.

Pro tip: Stopee recommends sending your support request via email rather than a web form; email creates a paper trail.

Final thoughts: take control of your wellness spending

Cancelling Tapping Solution is straightforward once you know which platform you used and follow the right steps. Whether you cancel via Apple, Google or directly, the key is acting before your renewal date and documenting everything.

If the vendor or platform refuses your refund request and you believe you're entitled to one, Australian Consumer Law protects you. File a complaint with the ACCC or your state's consumer authority at no cost.

Your wellness journey matters, and so does keeping control of your money. Stopee has helped thousands of consumers cancel unwanted subscriptions, reclaim refunds and avoid future surprises. We're here to guide you through every step, and we want you to feel confident when you hit that cancel button. Start with the platform-specific steps in this guide, keep your confirmation email and monitor your account for the next two weeks. You've got this.