Manage Science For Sport

How to cancel your science for sport subscription in canada and protect your refund rights

What is science for sport and why you might cancel

Science For Sport is an online education platform built for coaches, athletes and sport scientists across Canada and beyond. The company offers the SFS Academy subscription - your gateway to 100+ evidence-based courses, research summaries and professional certificates - plus standalone products like Research Alerts memberships. If you've signed up through their website, Apple App Store or Google Play, you have the legal right to cancel at any time, and Stopee is here to walk you through it step by step.

You might cancel because the course content no longer fits your schedule, you've found a better resource, or the recurring charges don't align with your budget. Whatever your reason, cancelling Science For Sport should be straightforward - and it is, as long as you know the right steps and claim any refunds you're entitled to under Canadian consumer law.

Why stopee helps you cancel science for sport

Cancelling a subscription sounds simple until you find yourself trapped between multiple cancellation methods, unclear refund policies and the risk of unwanted charges. Stopee has helped thousands of Canadian consumers navigate exactly this scenario with Science For Sport. Our role is to give you clear, step-by-step instructions so you cancel with confidence and claim every refund dollar you're owed.

Key facts about cancelling science for sport

• You can cancel immediately or at the end of your billing period - your choice
• The company offers a 30-day money-back guarantee on web subscriptions upgraded from a free trial
• Canadian consumer law gives you a 14-day cooling-off period for web purchases
• App Store and Google Play cancellations follow Apple's or Google's timelines, not Science For Sport's
• Once you download digital products (like Research Alerts), refunds are generally not available

Your consumer rights in canada when cancelling

Science For Sport's terms are governed by English law, but your rights as a Canadian consumer override this clause. Here's what protects you.

The 14-day cooling-off period

Canada's consumer protection frameworks - particularly provincial laws and the Consumer Protection Act - give you the right to cancel a subscription within 14 days of purchase and receive a full refund to your original payment method. This applies to Science For Sport web subscriptions. The catch: once you start actively using the subscription, you may lose this right. So if you've just signed up and realise it's not for you, cancel within 14 days before you download or access course materials.

The 30-day money-back guarantee

If you took advantage of Science For Sport's 7-day free trial and then upgraded to a paid subscription, the company offers an additional 30-day money-back guarantee. You can claim a full refund within 30 days of your trial expiring by emailing contact@scienceforsport.com. This is a company promise that sits on top of your legal rights.

Escalation if science for sport refuses

If Science For Sport denies your refund claim without valid reason, you can escalate to your provincial consumer protection authority or file a chargeback with your credit card issuer. Most Canadian provinces operate a consumer complaint service - for example, Ontario has the Ministry of Government Services, and British Columbia has the Office of the Registrar of Mortgage Brokers. Stopee recommends documenting your cancellation email, screenshots of your account and the company's response before escalating.

Cancellation methods for science for sport

Science For Sport gives you three ways to cancel: email, web form or postal mail. The method you choose depends on your subscription type and comfort level.

Cancellation by email (fastest)

Email is the quickest and most documented way to cancel. Send your cancellation request to contact@scienceforsport.com with your full name, account email address and the date you want cancellation to take effect (immediately or end of billing period). Ask for written confirmation once the cancellation processes. Keep this email thread in your records - it's your proof if a dispute arises later.

Cancellation via the web form

Visit scienceforsport.com and locate the cancellation form (usually found in account settings or the contact page). Fill in your details and submit. Like email, you should receive a confirmation. Pro tip: screenshot the confirmation page before closing your browser - companies sometimes claim they never received the form, and a screenshot is hard to dispute.

Cancellation by registered postal mail

If you prefer a formal, traceable method, you can send a signed letter to Science For Sport's mailing address. This is the slowest option but creates the strongest paper trail. Use Canada Post's Tracked Packet or Xpresspost service so you have proof of delivery. Stopee always recommends postal cancellation if the company has a history of ignoring email requests or if you're in dispute about refunds.

Step-by-step cancellation process for your subscription type

Your cancellation steps depend on where you bought your subscription. Follow the path that matches your account.

Cancel a web subscription (SFS academy or direct purchase)

1. Open your web browser and log into your Science For Sport account at scienceforsport.com
2. Navigate to your account or billing settings (usually found in a dashboard or profile menu)
3. Locate the "Subscriptions" or "Active Plans" section
4. Click the option to cancel or manage your subscription
   • If a cancellation form appears, fill in your details and submit
   • If email is your only option, copy the contact address shown and draft your email (see "Cancellation by email" above)
5. Choose your cancellation date: immediate or end of current billing cycle
   • Immediate cancellation cuts your access right away
   • End-of-cycle cancellation lets you use the service until your paid period ends - helpful if you're mid-course
6. Request written confirmation via email and take a screenshot
7. Monitor your payment method for 5-7 days to confirm no new charge appears

Warning: Do not delete your account immediately after cancelling. Account deletion and subscription cancellation are different actions. Keep your account open for at least 30 days so you can prove you cancelled if a refund dispute arises.

Cancel an apple app store subscription (iPhone, iPad or mac)

1. Open the Apple Settings app on your Apple device
2. Tap your name at the top of the Settings menu
3. Select "Subscriptions" (you may need to tap "Media & Purchases" first, then "Subscriptions")
4. Find "Science For Sport" in your active subscriptions list
5. Tap "Science For Sport" and select "Cancel Subscription"
6. Confirm the cancellation when prompted
   • Apple will show you the last date you have access to the service
7. Your access continues until the end of your current billing period
8. For refunds or billing issues, use Apple Support: Cancel or change subscriptions on your iPhone, iPad, Mac or Apple TV

Pro tip: Apple sometimes approves refunds for cancellations within 14 days of purchase, even after the refund window. When you contact Apple Support, mention this, especially if you cancelled because the service didn't match the description.

Cancel a google play subscription (Android)

1. Open the Google Play Store app on your Android phone or tablet
2. Tap the menu icon (three horizontal lines) in the top-left corner
3. Select "Subscriptions"
4. Tap "Science For Sport"
5. Select "Cancel Subscription" and confirm your choice
6. Google will confirm the cancellation date - you retain access until the end of your paid period
7. For refund requests, visit Request a refund for an app or game or contact Google Play Support directly

Warning: Google Play refunds are automatic only within 48 hours of purchase and for the first refund per app. Requesting a second refund for the same app is difficult. If you believe you deserve a refund, act within 48 hours if possible.

What happens immediately after you cancel

Cancellation is disorienting - your access changes, your routine shifts, and you may wonder if you did it right. Here's exactly what to expect.

Access and timeline

If you chose immediate cancellation, you lose access to the SFS Academy, courses and research summaries right away. You cannot log in or download materials after cancellation takes effect. If you chose end-of-cycle cancellation, you keep full access until your billing period ends (usually 30 days). App Store and Google Play subscriptions always stay active until the end of the paid period - Apple and Google control this, not Science For Sport.

Recurring charges stop

Once Science For Sport processes your cancellation, no future recurring charges will appear on your card. The company cannot bill you again unless you manually resubscribe. However, Pro tip: check your bank or credit card statement 7-10 days after cancellation to confirm no surprise charge shows up. If a charge appears after you've cancelled, contact Science For Sport immediately and file a dispute with your bank if needed.

Data and account retention

Science For Sport retains your account data and transaction history even after cancellation. This is standard practice for legal and tax purposes. If you want your personal data deleted, you must request this separately when you cancel - mention data deletion in your cancellation email. The company must comply with Canadian privacy law (PIPEDA - the Personal Information Protection and Electronic Documents Act) and will provide a response within 30 days.

Refunds, money-back guarantees and your rights

Refunds are where cancellation gets complicated. Stopee has outlined every scenario below so you know exactly what you're entitled to.

30-day money-back guarantee (trial to paid)

If you used Science For Sport's 7-day free trial and then upgraded to a paid subscription, you can claim a full refund within 30 days. Email contact@scienceforsport.com with your account details and request the refund. The company processes this within 5-10 business days, and the credit returns to your original payment method.

14-day cooling-off period (web purchases)

Canadian consumer law gives you 14 days to cancel any online subscription and get a refund. Science For Sport must honour this. Email the company, state that you are cancelling within the 14-day cooling-off period and request a refund. Once you send this email, the clock starts - Science For Sport has a legal obligation to refund you within 14 days of receiving your cancellation request.

Warning: If you have actively used the subscription (downloaded materials, watched courses, accessed research summaries), Science For Sport may argue you've forfeited the cooling-off period. The law is grey here. Your best defence is to cancel as soon as you sign up - before you start using it - and clearly state "cooling-off period" in your cancellation email.

No refund for digital downloads (Research alerts and standalone products)

Science For Sport's terms state that downloadable products like Research Alerts memberships are non-refundable once you have paid and accessed the download. This is a strict policy. If you purchased Research Alerts and then realised the content wasn't what you expected, you generally cannot get a refund unless you cancel within 14 days and have not downloaded the content yet.

App store and google play refunds

Refunds for App Store and Google Play purchases are handled by Apple and Google, not Science For Sport. Apple refunds within 14 days if you request via Apple Support (mention that the app did not work as described or you cancelled immediately after purchase). Google Play refunds are automatic within 48 hours of purchase; after 48 hours, you must contact Google Play Support and request a refund (it's manual and approval is not guaranteed).

No refund after cancellation becomes final

Once your cancellation is processed and your access ends, you cannot reverse the cancellation to get a refund. Plan your cancellation date carefully. If you're mid-course, consider waiting until the end of your billing period so you can finish before losing access.

Science for sport pricing and subscription plans

Understanding what you're paying for helps you decide whether to cancel or stay. Below is the current pricing for Science For Sport in Canada.

If cost is your reason for cancelling, the yearly plan actually offers better value - about $27.50 per month over 12 months versus $40 for month-to-month. If you're considering cancellation purely for budget reasons, downgrading to the annual plan might be worth exploring (contact Science For Sport to ask if plan changes are available). If affordability is still tight after that, Stopee supports your decision to cancel without guilt.

Common mistakes when cancelling science for sport

We've seen what derails even careful cancellations. Knowing these traps now saves you time, money and frustration later.

Mistake 1: confusing cancellation with account deletion

Cancelling your subscription and deleting your account are two separate actions. Many people cancel, then immediately delete their account to "clean up," and later can't prove they cancelled when a refund dispute arises. Pro tip: cancel first, wait 30 days to confirm no charges appear, then delete the account if you want to.

Mistake 2: cancelling without mentioning the cooling-off period

If you cancel within 14 days, say so explicitly in your email: "I am cancelling within the 14-day cooling-off period and request a full refund under Canadian consumer protection law." This flags your request as legally protected and makes Science For Sport less likely to deny it.

Mistake 3: not taking screenshots

Email confirmations can vanish from your inbox if the company or your email provider deletes them. Screenshots of the cancellation form, confirmation page or the sent email in your outbox are harder to dispute. Save them to your computer or cloud storage immediately.

Mistake 4: assuming app store cancellation removes the charge

Cancelling on Apple App Store or Google Play stops future charges, but if you're mid-billing cycle, the current charge is not refunded unless you request one separately. Don't assume the cancellation includes a refund - always contact the app store if you want money back.

Mistake 5: failing to monitor your payment method

Sometimes companies process cancellations late or "forget." Check your bank or credit card statement every few days in the week after cancellation. If an unexpected charge appears, contact your bank immediately to dispute it. Stopee recommends keeping a record of your cancellation email and confirmation for at least 6 months for this reason.

Checklist: before and after your science for sport cancellation

Use this checklist to ensure your cancellation is airtight and you've claimed every refund you're entitled to.

Before you cancel

• Decide your cancellation date: immediate or end of current billing cycle
• Check if you're within the 30-day money-back guarantee window (if you upgraded from a trial)
• Check if you're within the 14-day cooling-off period (if you started less than 14 days ago)
• Download or screenshot any course materials you want to keep before cancelling (immediate cancellation cuts access right away)
• Write down your account email address and any reference numbers shown in your account
• Draft your cancellation email with the wording: "I am cancelling my Science For Sport subscription effective [date]. Please confirm this cancellation in writing."

When you cancel

• Use email, the web form, or postal mail - not phone, unless calling to dispute a charge
• Include your full name, account email and preferred cancellation date
• If within the cooling-off period, mention this in your email
• If eligible for the 30-day money-back guarantee, request the refund in the same email
• Take a screenshot of the confirmation page or sent email
• Save the company's confirmation email to a folder labelled "Cancellations"

After you cancel

• Wait 2-3 business days for Science For Sport to process the cancellation
• Check your email for a confirmation from the company
• Try logging in to your account to confirm access is removed (if you chose immediate cancellation)
• Monitor your bank and credit card statements for 7-10 days to ensure no new charge appears
• If a refund was promised, check for it within 10-14 business days
• If no refund arrives within 14 days, send a follow-up email to contact@scienceforsport.com asking for a status update
• Keep all cancellation and confirmation emails for 12 months

Key takeaway and next steps

Cancelling Science For Sport is straightforward when you follow the right process. You have the law on your side - Canada's consumer protection frameworks give you a 14-day cooling-off period, and Science For Sport's own 30-day money-back guarantee provides additional protection. Choose your cancellation method (email is fastest and most documented), clearly state your cancellation date and refund eligibility, take screenshots, and monitor your bank account for the next 10 days.

Stopee has guided Canadian consumers through thousands of subscription cancellations and refund disputes. If Science For Sport refuses your refund claim, escalate to your provincial consumer protection authority or file a chargeback with your credit card company. You don't need to accept a denial - the law is on your side.

Ready to cancel? Start with an email to contact@scienceforsport.com using the templates and steps above. If you need ongoing support or run into resistance from the company, Stopee's community forum and guides are available to help you navigate the process. You've got this.