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Cancel Medieats: The Right Way
How to cancel medieats in canada and protect your wallet
What is medieats and why people cancel
Medieats is a subscription-based digital meal-planning and recipe service that delivers meal plans, recipes and related program materials through its website and mobile apps. The service appeals to people seeking structured nutrition guidance and simplified weekly meal preparation.
However, many Canadian subscribers cancel for specific reasons: unexpected renewal charges, difficulty reaching customer support, refund guarantees that come with hidden conditions, or simply losing interest after the initial trial period. If you signed up and now want out, you're not alone - and Stopee is here to walk you through exactly how to do it.
Common reasons people cancel medieats
Users frequently report cancelling because they didn't use the meal plans, found better alternatives, or experienced surprise charges after their free trial ended. Others cancel because they couldn't get clear answers about refund eligibility or struggled to reach support. Understanding your own reason helps you decide whether you want a refund, a cancellation without one, or account deletion.
What stopee recommends before you cancel
Before you submit a cancellation request, take three quick steps. First, check your account to note your subscription start date, the plan you purchased and the email address linked to your account. Next, review your recent credit card or payment app statements to document any charges. Finally, screenshot your account dashboard. These records become your proof if disputes arise - and Stopee has seen them make the difference between a successful refund claim and a dead end.
Your consumer rights in canada
Canadian consumer-protection laws give you real rights when it comes to digital subscriptions like Medieats.
Automatic renewal disclosure and cooling-off rights
Under provincial consumer-protection statutes (including Ontario's Consumer Protection Act and similar laws across Canada), merchants must clearly disclose the cost, frequency and terms of automatic renewal before you pay. If Medieats didn't make these terms crystal clear at checkout, you have grounds to dispute charges or request cancellation with a refund.
Many provinces also grant you a "cooling-off period" - typically 14 days from purchase - to cancel digital purchases without penalty. If you bought within that window, you have the right to cancel and request a full refund, even if you used the service. This is one of your strongest tools, and Stopee recommends checking your purchase date first.
Refund rights if cancellation is refused
If Medieats refuses to cancel your subscription or process a refund after you've made a clear, documented request, you can escalate to your payment provider (your bank or credit card company) or to provincial consumer-protection authorities. In Canada, your card issuer can dispute charges if you can show proof of a legitimate cancellation attempt that the merchant ignored.
How to cancel medieats
Your cancellation path depends on where you purchased your subscription - through the Apple App Store, Google Play, or directly on Medieats' website.
Cancelling if you subscribed via apple app store
If you signed up through your Apple ID, you must cancel through Apple's system - Medieats cannot process this cancellation directly.
- On your iPhone, iPad or Mac, open Settings (or System Preferences on Mac).
- Tap or click your name at the top, then select Subscriptions.
- Find Medieats in the list and tap or click it.
- Select Cancel Subscription and confirm.
- Take a screenshot showing the cancellation status.
- Note the date and time - Apple will email you a confirmation within minutes.
Pro tip: Apple cancellations usually take effect immediately, but you'll retain access to Medieats until your current billing cycle ends. Check your Apple receipt email to confirm the exact end date.
Cancelling if you subscribed via google play
Google Play subscriptions require the same direct approach - cancel through your Google Play account, not through Medieats.
- On your Android phone or tablet, open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Select Payments and subscriptions, then Subscriptions.
- Tap Medieats and select Cancel subscription.
- Follow the prompts and confirm your cancellation.
- Screenshot the confirmation screen showing cancellation status.
- Check your Gmail inbox for a Google Play confirmation email.
Warning: Google Play refunds depend on how long you've had the subscription. If you cancel within 48 hours of your first charge, you may qualify for a full refund. After 48 hours, refunds are discretionary. Stopee recommends requesting a refund at cancellation time if you believe you're eligible.
Cancelling if you subscribed on medieats' website
If you paid Medieats directly (via credit card, debit or another payment method), you must contact Medieats directly to cancel and request a refund.
- Gather your account details: the email address you used to sign up, your order number (from your original receipt or account dashboard), the date of purchase and your subscription plan name.
- Compose an email to support@medieats.com with the subject line "Cancellation Request - [Your Email Address]".
- In the body, include all four pieces of information listed above and write: "I request immediate cancellation of my Medieats subscription and cessation of all automatic renewals, effective immediately. Please confirm this cancellation in writing within 48 hours."
- Send the email and take a screenshot of the sent message, including the date and time.
- Wait for a response. Stopee advises keeping this email thread open and checking for replies daily.
- If you do not receive a confirmation email within 48 hours, send a follow-up email with "URGENT: Cancellation Confirmation Needed" as the subject line.
Pro tip: Use tracked email or send to support@medieats.com with a read receipt request if your email client supports it. This gives you proof of delivery and reading.
Cancelling by postal mail (if email fails)
If Medieats does not respond to your email within 5 business days, escalate to postal mail. This creates a paper trail that is harder to ignore.
- Write a cancellation letter on plain paper including: today's date, your full name, the email address linked to your Medieats account, your order number, the original purchase date and a clear statement: "I request immediate cancellation of my Medieats subscription and cessation of all automatic renewal charges, effective immediately."
- Print the letter and sign it by hand.
- Make two copies - one for your records, one to send.
- Mail the letter to: Medieats, 447 Sutter Street, Suite 405, San Francisco, CA 94108, United States.
- Use a mailing method that provides tracking (Canada Post Xpresspost with tracking number is ideal).
- Keep your tracking number and the copy you didn't mail in a safe place.
Warning: Postal mail to the United States can take 2-3 weeks. Do not delay if your next billing date is approaching - send your email cancellation request immediately while also preparing the postal letter as backup.
What happens after you cancel medieats
Cancellation and access are two separate things - and it's important you understand the difference so you're not caught off guard.
Access after cancellation
Typically, after you cancel a Medieats subscription, your access to meal plans, recipes and app content stops at the end of your current billing cycle, not immediately. For example, if your next renewal date is in 12 days, you can usually log in and use the service for those 12 days. Your cancellation prevents the next charge, but doesn't cut off your access right away.
This is normal behaviour for most subscription services. However, verify with Medieats' confirmation email to be sure.
Unexpected charges after cancellation
Many Medieats users report that charges continued after they submitted a cancellation request. This happens when Medieats did not process the cancellation or when the cancellation request never reached a human (especially if you sent it through an automated chat or contact form that wasn't escalated).
If a charge posts after your confirmed cancellation date, do not wait. Contact your card issuer or bank immediately and file a dispute, referencing your dated cancellation email or postal proof. Tell your bank you cancelled on [date] and Medieats charged you anyway. This dispute gives you leverage and often results in an automatic refund while the bank investigates.
Account deletion and data removal
Cancelling your subscription does not delete your account or remove your personal data from Medieats' servers. If you want your account fully removed, send a separate written request to support@medieats.com asking for "complete account deletion and removal of all personal data." Include your email address and request written confirmation. Stopee recommends keeping a record of this request separately from your cancellation request, as some companies handle them differently.
Refund eligibility and how to request one
Medieats advertises refund guarantees, but user reports suggest these come with conditions that aren't always transparent upfront.
Refund guarantees and hidden conditions
Some users report that Medieats advertises a "100% refund within 28 days" but later discovered the refund required proof of program participation (such as photos of meals prepared from the plans). This kind of conditional guarantee can be difficult to meet if you weren't aware of the requirement.
Before you request a refund, check your original purchase confirmation email or your Medieats account to see what refund terms were disclosed at the time you signed up. Screenshot these terms.
Requesting a refund
When you send your cancellation email to support@medieats.com, explicitly request a refund as well. Write: "I request cancellation of my subscription and a full refund of [amount] charged on [date], as I have used the service for fewer than [number] days and believe I am eligible under your published refund policy."
If Medieats denies your refund, they must explain why in writing. If their reason contradicts what was disclosed at checkout, you have grounds to escalate to your card issuer or provincial consumer authorities.
Refunds for app store and google play purchases
If you subscribed through Apple or Google Play, both platforms handle refunds separately from Medieats. You must request the refund through the app store where you made the purchase, not from Medieats directly.
Apple: Open your Apple receipt email, tap "Report a Problem," select Medieats and explain why you want a refund. Apple can process refunds up to 90 days after purchase.
Google Play: Go to Google Play > Payments and subscriptions > Subscriptions > Medieats > Report a Problem > Select "Refund for a subscription" and provide details. Google typically processes refund requests within 48 hours.
Medieats pricing and plans
Understanding what you're paying for helps you decide whether a refund is realistic.
| Plan or option | Typical cost (CAD) | What you get |
|---|---|---|
| Monthly subscription (most common) | Varies; reported range $20-$50/month | Digital access to meal plans, recipes and app tools for one month |
| Free trial period | $0 | Limited access for 7-14 days (terms vary); auto-renews unless cancelled |
| Annual subscription | Reported $150-$200/year (estimates) | Subscription cost discounted if paid upfront; same access as monthly |
| Promotional / discount codes | Varies | First month reduced or free; full price applies on renewal unless cancelled |
Note: Stopee has not been able to verify current Canadian pricing directly with Medieats. Prices and plan options may vary. Always check your original receipt for the exact amount you were charged.
Common cancellation traps and how to avoid them
Medieats customers face predictable obstacles when cancelling. Knowing them in advance protects you.
The automated chat trap
If you try to cancel through Medieats' website chat or contact form, your message may be routed to an automated system that does not escalate to a real person. Result: no confirmation, and your cancellation never happens. Do not rely on chat or contact forms - use email (support@medieats.com) or postal mail instead. Email creates a time-stamped record that is harder to ignore.
The "no confirmation" trap
Many users report sending cancellation requests and receiving no reply. Without a confirmation email from Medieats, you cannot prove you cancelled - and the next charge will post. Always insist on written confirmation in your cancellation email: "Please reply to this email confirming receipt and processing of my cancellation request within 48 hours."
The free trial trap
Medieats offers free trials that auto-renew if you don't cancel before the trial ends. If you forgot to cancel and were charged for the first billing cycle, you may still be eligible for a refund under the "cooling-off period" rules (14 days in most provinces). Act quickly.
The misleading refund policy trap
Refund guarantees may have unstated conditions (like requiring proof of use). If Medieats denies your refund and their reason wasn't clear in the original terms disclosed at checkout, this is unfair. Escalate to your provincial consumer authority or card issuer - Stopee has seen such cases resolved in the consumer's favour.
Cancellation checklist for medieats
Use this checklist to ensure you've done everything correctly and created a paper trail that protects you.
| Task | Completed? | Notes |
|---|---|---|
| Screenshot your account dashboard | ☐ | Shows your current subscription status and renewal date |
| Note your order number and purchase date | ☐ | From your receipt or account page |
| Send cancellation email to support@medieats.com | ☐ | Include all account details; request written confirmation within 48 hours |
| Screenshot your sent email | ☐ | Shows date, time and that it was delivered |
| Wait for confirmation reply | ☐ | Check your inbox daily for 5 business days |
| If no reply, send follow-up email or postal letter | ☐ | Escalate if email is ignored; use Canada Post tracking for mail |
| If charged after cancellation, dispute with your card issuer | ☐ | Report the charge as unauthorized and reference your cancellation proof |
Key takeaways and next steps
Cancelling Medieats is straightforward if you follow the right process: use email (not chat), include all account details, request written confirmation, keep screenshots and follow up if you don't hear back within 48 hours. If Medieats charges you after a confirmed cancellation, dispute the charge with your card issuer immediately.
Your Canadian consumer rights protect you if automatic renewal terms weren't clearly disclosed, if you're within a cooling-off period, or if a legitimate cancellation request is ignored. Don't hesitate to escalate to your provincial consumer-protection authority or the Better Business Bureau if Medieats refuses to honour your cancellation or refund request.
Stopee has helped thousands of consumers cancel subscriptions like Medieats, dispute unfair charges and recover refunds. Visit Stopee.com for step-by-step cancellation guides for hundreds of services, plus tools to track your subscriptions and spot renewal traps before they charge you. Take control of your wallet today.
Medieats contact and cancellation address
Email for cancellation: support@medieats.com
Mailing address: Medieats, 447 Sutter Street, Suite 405, San Francisco, CA 94108, United States
When you email or mail your cancellation request, include your full name, email address, order number, purchase date and a clear request to stop all automatic renewals. Request written confirmation within 48 hours. Keep copies of everything you send and every response you receive. If Medieats doesn't respond or continues to charge you, contact your card issuer, file a complaint with your provincial consumer-protection office or reach out to Stopee for additional guidance.