Manage Artworkout

How to cancel artworkout and get your money back

What artworkout is and why you might want to cancel

Artworkout is a mobile and web-based drawing training service that delivers guided lessons and game-like exercises to help you improve your sketching and artistic skills. The platform operates on iOS, Android, and the web, and charges subscription fees through your device's app store or a third-party payment provider.

You might want to cancel Artworkout for several reasons: the lessons don't match your learning style, you've completed the content you wanted, or you're simply managing your subscription costs. Whatever your reason, Stopee is here to walk you through the cancellation process step by step and help you understand your rights as a Canadian consumer.

When cancellation makes sense

If you've tried Artworkout and found it isn't delivering what you expected, or if you're testing a trial and realize the full subscription isn't worth the cost, cancelling promptly protects your wallet. Most importantly, if you're being charged without actively using the service, you have every right to stop those charges. Stopee recommends cancelling at least 24 hours before your next billing date to avoid being charged for another period you don't want.

What makes artworkout cancellation tricky

Here's the key challenge: Artworkout doesn't directly manage cancellations on its own. Instead, Apple, Google Play, or your payment provider controls your subscription and handles all the cancellation logic. This means you must cancel through the platform where you bought the subscription, not through Artworkout itself. If you don't know which platform you used, check your receipt or account statements first.

Your consumer rights in canada

Before you cancel, understand the legal protections you have as a Canadian consumer-they're powerful tools if Artworkout or a payment processor tries to keep charging you.

Consumer protection act and unsolicited charges

Canada's consumer protection laws, including the Consumer Protection Act in most provinces and the Competition Act

Refund rights and time limits

Canada doesn't have a universal "14-day cooling-off period" for all digital subscriptions the way the EU does, but individual provinces and payment platforms offer protections. Apple and Google both allow refunds within a limited window (typically 14-48 hours after purchase for app store charges). For web-based purchases, your rights depend on the merchant's policy and your province's Consumer Protection Act. If Artworkout or the payment processor refuses a legitimate refund, contact your provincial consumer protection office or the Competition Bureau.

How to escalate if artworkout won't help

If Artworkout ignores your refund request or cancellation doesn't work, contact your bank or credit card issuer to dispute the charge. You can also file a complaint with the Competition Bureau of Canada (online at competitionbureau.gc.ca) if you believe the service engaged in unfair billing practices. Stopee has helped thousands of consumers escalate beyond the merchant and recover funds when direct cancellation and refund requests failed.

How to cancel artworkout on iPhone and iPad

If you subscribed through the Apple App Store, you must cancel through your Apple ID settings, not the Artworkout app itself.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen to open your Apple ID profile.
3. Tap Subscriptions.
4. Find Artworkout or ArtWorkout membership in the list.
5. Tap the Artworkout subscription entry.
6. Tap Cancel Subscription at the bottom of the screen.
7. Apple will ask you to confirm the cancellation and may offer a discount to keep you subscribed; decline if you're certain.
8. Once confirmed, you'll see a message stating your subscription ends on a specific date.

Warning: Apple subscriptions auto-renew unless you cancel at least 24 hours before the billing date. If you miss this window, you'll be charged for another period. Set a phone reminder 48 hours before your renewal date to avoid this mistake.

Pro tip: After cancellation, take a screenshot of the confirmation message showing the end date. You'll need this proof if the service continues to charge you or if you need to dispute a charge with your bank.

What to do if the subscription won't disappear from your settings

Occasionally, a cancelled subscription lingers in your Apple ID settings for a few days. This is normal. If it remains after one week, or if you're still being charged, contact Apple Support directly. Have your receipt ready, and explain that you cancelled but continued to receive charges. Apple can manually refund charges made after your cancellation date.

How to cancel artworkout on android

Android users must cancel through the Google Play Store, not the Artworkout app, because Google manages the subscription agreement.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Tap Payments and subscriptions.
4. Tap Subscriptions.
5. Select Artworkout from the list.
6. Tap Cancel subscription.
7. Google will ask you to confirm and may ask for feedback; confirm the cancellation.
8. You'll receive a confirmation message with your access end date.

Warning: Google Play subscriptions also auto-renew unless cancelled 24 hours before the billing date. Mark your calendar to avoid surprise charges.

Pro tip: If you've had trouble with unauthorised charges on Google Play in the past, Stopee recommends adding a cancellation note to your Google account with the exact date you cancelled. This creates a timestamped record if you need to dispute the charge later.

Troubleshooting android cancellations

If you don't see Artworkout listed under Subscriptions, it may have already been cancelled, or you may have purchased it through a different account or payment method. Check your Google Play order history to confirm the original purchase method. If the subscription still appears in your bank statement after cancellation confirmation, contact Google Play Support with your confirmation screenshot and order number.

How to cancel artworkout on the web

If you purchased Artworkout through a web browser or a third-party payment processor, the cancellation path depends on how you paid.

Cancelling a web-based artworkout subscription

1. Log into your Artworkout account on the web (if applicable).
2. Navigate to Account Settings or Subscription (check the menu for options like "Billing" or "Manage Subscription").
3. Look for a Cancel Subscription or Manage Payment button.
4. If no cancel button exists, Artworkout's terms direct you to manage your subscription with the payment provider you used at purchase.
5. Check your purchase confirmation email for the payment processor's name (e.g., Stripe, PayPal, a credit card processor).
6. Log into that payment processor's website or app and cancel the subscription from there.
7. Request a cancellation confirmation email for your records.

Warning: Artworkout cannot cancel subscriptions for you, even if you contact their support. The company's terms explicitly state that payment and subscription management are handled entirely by the third party. If you contact Artworkout support, they'll direct you back to the payment processor. Save yourself time and cancel directly with Apple, Google Play, or your payment provider.

If you're unsure which payment processor you used

Check your bank or credit card statement for the charge. The merchant name shown there is your payment processor. Alternatively, look in your email inbox for receipts or subscription confirmations from the purchase. Once you identify the processor, visit their website, log in, and find your subscriptions. Stopee recommends keeping this confirmation email with your cancellation records.

What happens after you cancel artworkout

Understanding what changes after cancellation removes anxiety and helps you plan your next steps.

Your access and data after cancellation

When you cancel, your access to Artworkout's PRO content ends at the end of your current billing period. You typically retain free-tier access and keep your account data (progress, drawings, settings) unless you separately request account deletion. Artworkout's privacy policy governs how long your data is stored; if you want your account and all associated data permanently deleted, contact Artworkout support with a data deletion request and include your account email.

Checking your cancellation status

After cancellation, return to your subscription settings (Apple Settings, Google Play, or your payment processor) and confirm the subscription shows as "Cancelled" or "Expires on [date]." If it still shows "Active" or "Renewing," the cancellation didn't complete. Try cancelling again immediately, or contact the payment processor's support team. Stopee recommends screenshotting your cancellation confirmation for your records.

Will you get a refund from artworkout?

Refunds are the most stressful part of cancellation because Artworkout doesn't issue them directly.

Refund eligibility and policies

Requesting a refund from apple or google

If you purchased on the App Store and want a refund, open your receipt email and click "Report a Problem." Select the charge you want refunded and explain why (e.g., "Charged twice," "Subscription didn't work as described"). Apple processes refund requests within 5-10 business days. For Google Play, navigate to your order history in the Google Play Store, find the charge, and select "Request refund." Google will ask you to confirm and may approve the refund automatically if you're within 48 hours of purchase.

Pro tip: If Apple or Google denies your refund request, escalate to their human support teams. Stopee has seen thousands of refunds approved after an initial denial when customers provided evidence of charges after cancellation or explained clearly why the service didn't meet expectations.

What to do if you were charged after cancellation

If your cancellation confirmation shows an end date of, say, June 15, but you were charged on June 16 or later, you've been charged in error. Contact Apple or Google support immediately with your cancellation confirmation screenshot and the unauthorized charge. Most companies approve refunds for charges after the stated cancellation date without question. If the payment processor refuses, dispute the charge with your bank under "Billing Error" or "Unauthorized Charge."

Common cancellation mistakes to avoid

Cancellation mistakes often lead to unexpected charges and frustration. Learn from others' experiences and stay alert.

Mistake one: thinking the app uninstall cancels your subscription

Deleting the Artworkout app from your phone does not cancel your subscription. Your subscription exists in your Apple ID or Google Play account, separate from the app itself. You must explicitly cancel through your subscription settings, or you'll continue to be charged even after the app is gone. Stopee recommends keeping the app installed until you've confirmed the cancellation in your payment settings.

Mistake two: missing the 24-hour cancellation deadline

Both Apple and Google require cancellation at least 24 hours before your billing date. If you cancel at 6 PM on a renewal day, and your renewal was scheduled for 7 PM that same day, you'll still be charged. Add a phone reminder for 48 hours before your renewal date so you have a safety margin.

Mistake three: assuming contacting artworkout will cancel your subscription

Artworkout support cannot cancel your subscription on your behalf. Their terms explicitly state that Apple, Google, or your payment processor manages all subscriptions. Emailing or messaging Artworkout will only delay your cancellation. Bypass the company entirely and cancel directly through the platform where you subscribed.

Mistake four: not keeping cancellation proof

If Artworkout or your payment processor charges you after cancellation, you'll need proof that you cancelled. Screenshot your cancellation confirmation from Apple, Google, or the payment processor immediately after cancelling. Store these screenshots in a folder or email them to yourself. Without proof, disputing a charge becomes much harder.

Artworkout pricing and subscription plans

Understanding what you're paying for helps you decide whether cancellation is the right move.

If you're on an annual plan and want to cancel, you're still eligible for refunds in many cases, especially if you're within 48 hours of purchase or you can show the service didn't work as advertised. Don't assume you've lost the money simply because it's an annual charge.

Checklist: confirm your cancellation is complete

Use this checklist to verify that your Artworkout cancellation succeeded and no further charges will occur.

• I logged into my subscription settings (Apple ID, Google Play, or payment processor).
• I found and tapped the Artworkout subscription.
• I clicked "Cancel Subscription" and received a confirmation message.
• The confirmation message shows a specific end date for my access.
• I took a screenshot of the cancellation confirmation for my records.
• I checked my subscription settings again 24 hours later; the subscription still shows "Cancelled" or "Expires on [date]."
• My next billing date has passed without a new charge on my bank statement.
• If I requested a refund, I received confirmation from Apple, Google, or my payment processor.

Pro tip: Set a calendar reminder for the day after your stated cancellation end date to verify no new charge appeared. Stopee recommends checking this within 48 hours of your renewal date so you have time to dispute any unauthorized charges.

If artworkout continues to charge you after cancellation

If you cancelled, saw the confirmation, but were still charged, follow these steps to recover your money.

Step one: confirm the charge wasn't a pending transaction

Sometimes charges take several days to appear on your bank statement. Wait 3-5 business days after your cancellation to confirm. If the charge appears and your cancellation confirmation shows a date before the charge, proceed to step two.

Step two: contact the payment processor

Email or call Apple Support, Google Play Support, or the third-party payment processor with your cancellation screenshot, the unauthorized charge amount, and the date you were charged. Explain that the charge occurred after your confirmed cancellation end date. Most processors approve refunds for charges after stated cancellation dates without requiring further investigation.

Step three: dispute the charge with your bank

If the payment processor doesn't respond within 10 business days or refuses the refund, contact your bank or credit card issuer. Tell them you cancelled the subscription, have proof of cancellation, but were charged anyway. Request a chargeback or billing dispute. Your bank will investigate and typically refund the charge if you provide the cancellation confirmation. Stopee has helped thousands of consumers recover funds this way when merchants and payment processors didn't cooperate.

Step four: file a complaint with the competition bureau

If you were charged repeatedly after cancellation and the payment processor refuses to help, file a complaint with the Competition Bureau of Canada online. Include your cancellation proof, screenshots of unauthorized charges, and evidence of your attempts to resolve the issue. The Competition Bureau investigates unfair billing practices and can pressure companies to issue refunds.

Artworkout cancellation address and contact options

Artworkout does not manage cancellations directly, and a physical mailing address for the company is not publicly available. Cancel through the platform where you subscribed (Apple, Google, or your payment processor) rather than attempting to contact Artworkout by mail or phone.

If you have a billing dispute or account issue after cancelling, you can reach Artworkout through the app's support menu or website contact form, but do not expect them to cancel your subscription or issue refunds. Direct all cancellation and refund requests to the payment platform instead.

Summary: take control of your artworkout subscription today

Cancelling Artworkout is straightforward once you know where to look. Whether you subscribed on iPhone, Android, or the web, you must cancel through the platform where you purchased the subscription, not through Artworkout itself. Remember to cancel at least 24 hours before your renewal date, take a screenshot of your confirmation, and monitor your bank account to ensure no additional charges occur.

If you were overcharged, Artworkout didn't deliver, or you simply changed your mind, you have consumer rights protecting you. Canada's competition and consumer protection laws give you the right to dispute unauthorized charges and request refunds when services fail to meet their promises. Stopee empowers you with the knowledge to cancel confidently and recover money if the company continues charging you after cancellation.

Stopee has helped thousands of consumers navigate subscription cancellations, understand their rights, and recover funds from companies that continued billing after confirmed cancellations. Visit Stopee.com today to access step-by-step cancellation guides for hundreds of services and connect with consumer advocates who can help you escalate if a company refuses to cooperate.