Manage Fightcamp

How to cancel fightcamp in canada and protect your rights

Understanding fightcamp and why you might want to cancel

Fightcamp is a home boxing and fitness platform that combines punch-tracking hardware with a subscription service delivering instructor-led classes, customised training plans, and performance metrics. You get access to on-demand workouts designed to improve your boxing technique and overall fitness from your living room.

The service operates as a recurring subscription (monthly or annual billing), and many Canadians bundle it with equipment purchases like punch trackers or complete training kits. Cancellation is straightforward once you know where you subscribed, but the process differs depending on whether you signed up directly with Fightcamp or through Apple or Google.

Whether you've lost interest, found a better alternative, or simply want to reduce monthly expenses, Stopee is here to walk you through every step of cancelling without confusion or hidden charges.

The fightcamp subscription model

Fightcamp operates on a tiered subscription structure where you pay monthly or annually for platform access. Your subscription and any equipment purchase are billed separately, meaning cancelling your membership does not automatically return or replace hardware you've bought. Understanding this separation is critical before you cancel, especially if you bought equipment bundled with a promotional subscription offer.

Why canadians cancel fightcamp

You might decide to cancel because the workout style no longer fits your routine, you've found a lower-cost alternative, or life circumstances have changed. Some subscribers find the equipment integration confusing or the subscription cost no longer justified by their usage. Whatever your reason, Stopee recognises that cancelling should be easy, transparent, and free from surprise charges.

Your consumer rights when cancelling in canada

Canada's consumer protection landscape gives you meaningful rights when dealing with subscriptions and remote purchases.

Federal and provincial consumer protections

Canada does not have a single nationwide automatic cooling-off period for all online subscriptions, but your province may offer one. Most provinces, including Ontario, British Columbia, and Alberta, provide a 14-day return or cancellation window for goods and services purchased online. Your right applies from the date you complete your purchase or when you first receive goods.

The Competition Act (federal) prohibits false or misleading advertising and prohibits requiring payment for services you did not expressly consent to. If Fightcamp auto-renewed your subscription without clear, affirmative consent before purchase, you have grounds to dispute the charge. The federal Deceptive Marketing Practices Prohibition also covers any "negative option" billing - meaning a company cannot hide the fact that they will auto-renew or auto-charge you.

If fightcamp refuses your cancellation or refund

If the company ignores your cancellation request or denies a refund you believe you're entitled to, escalate through these channels in order:

• Contact your credit card company or bank and request a chargeback, citing non-authorised recurring charges or failure to cancel upon request.
• File a complaint with your provincial consumer protection office (for example, the Ontario Ministry of Government and Consumer Services for ON residents).
• Report the company to the Competition Bureau (Canada's federal competition watchdog) if you believe deceptive marketing or false billing practices are involved.

Stopee recommends keeping all screenshots, emails, and cancellation confirmations - they are your proof if you need to escalate.

Fightcamp pricing and subscription plans

Below is an overview of the typical Fightcamp subscription tiers and what each includes.

Pricing varies by region and promotion. Check your most recent Fightcamp email or invoice for your exact plan and next billing date - this information is essential when you cancel.

How to cancel fightcamp step-by-step

Your cancellation method depends entirely on where you subscribed: directly through Fightcamp's website or via an app store.

Cancellation method one: you subscribed directly on fightcamp's website or app

1. Open your web browser and visit Fightcamp's official website or log into the Fightcamp mobile app.
   • Use the same email address and password you used when you signed up.
   • If you've forgotten your password, use the "Forgot Password" link to reset it before you proceed.
2. Navigate to your Account settings or Subscription management section.
   • Look for a menu option labelled "Account," "My Subscription," "Billing," or "Settings."
   • This is usually located in the top-right corner (user avatar or menu icon) or in a sidebar menu on mobile.
3. Locate the "Cancel Subscription" or "Manage Subscription" button.
   • Click or tap it to open your subscription details.
   • You should see your current plan, next billing date, and payment method.
4. Review the cancellation summary and any exit survey (Fightcamp may ask why you're leaving).
   • You are not obligated to complete the survey, but your feedback helps Stopee and other advocates understand service gaps.
   • Proceed to confirm the cancellation.
5. Confirm your cancellation by clicking the final "Confirm Cancellation" or "Yes, Cancel My Subscription" button.
   • Your subscription should end at the close of your current billing period.
   • Warning: Do not close the page until you see a confirmation message or a confirmation email notification.
6. Immediately take a screenshot of the confirmation screen or page.
   • Save this image to your device or cloud storage as proof of cancellation.
   • This screenshot is your insurance if Fightcamp charges you again.
7. Check your email inbox (including spam/promotions folders) for a cancellation confirmation email from Fightcamp within 24 hours.
   • This email should include your cancellation date, final billing date, and access end date.
   • If you do not receive an email within 24 hours, contact Fightcamp support immediately with your screenshot.

Cancellation method two: you subscribed through apple app store

1. Open the Apple App Store app on your iPhone, iPad, or Mac.
   • Do not open the Fightcamp app itself; you must cancel through the App Store.
2. Tap your user profile icon (top-right corner) and select "Subscriptions."
   • On Mac, go to App Store menu and select "View My Account," then click "Subscriptions."
3. Find "Fightcamp" in your active subscriptions list and tap it.
   • If you do not see Fightcamp, scroll down or search - it may be listed under a parent company name.
4. Tap "Cancel Subscription" or "Edit Subscription."
   • Apple may offer you a temporary discount to keep your subscription; you can accept or decline.
   • Select "Confirm Cancellation" when prompted.
5. You will see a confirmation message stating when your access ends (usually the end of your current billing period).
   • Take a screenshot of this confirmation immediately.
6. Check your email for an Apple receipts notification confirming the cancellation.
   • Pro tip: Apple typically processes cancellations within minutes, so you should see confirmation within 24 hours.

Cancellation method three: you subscribed through google play

1. Open the Google Play Store app on your Android device.
   • Do not open the Fightcamp app itself.
2. Tap your user profile icon (top-right corner) and select "Payments and Subscriptions," then "Subscriptions."
   • On a computer, visit play.google.com/account, click "Payments and subscriptions," and select "Subscriptions."
3. Find and tap "Fightcamp" in your list of subscriptions.
   • If you see multiple Fightcamp entries, cancel all of them to be certain.
4. Tap "Cancel Subscription" and follow the prompts.
   • Google may show you a retention offer or discount code - you can accept or skip it.
   • Confirm your cancellation choice when prompted.
5. Look for a confirmation message indicating the date your access will end.
   • Screenshot this confirmation as your proof.
6. Wait for a confirmation email from Google Play (may take up to 24 hours).
   • Warning: If you do not receive confirmation within 24 hours, contact Google Play support to verify cancellation.

Cancellation method four: cancel via written request (if online cancellation fails)

Pro tip: Use this method if Fightcamp's website is unavailable, you cannot access your account, or online cancellation fails repeatedly.

1. Locate Fightcamp's official mailing address (check their Terms of Service, contact page, or app footer).
   • If you cannot find a Canadian address, use their primary business address.
2. Write a clear, dated cancellation letter on your own letterhead (or plain paper with your information at the top).
   • Include: your full name, email address associated with your Fightcamp account, account ID or order number (if known), today's date, and the date you want cancellation to take effect.
   • State clearly: "I request immediate cancellation of my Fightcamp subscription effective [date]."
   • Ask the company to confirm receipt and cancellation in writing to your email or address.
3. Send this letter by Canada Post Certified Mail (with signature confirmation and return receipt requested).
   • Warning: Do not send by regular mail or courier without proof of delivery - Fightcamp could claim they never received it.
   • Certified Mail costs approximately CAD $10-15 and takes 5-8 business days.
   • Keep your receipt and tracking number in a safe place.
4. Also send the same letter via email to Fightcamp's support address (found on their website contact page) so you have instant proof of delivery.
   • Use the subject line: "Subscription Cancellation Request - [Your Account Email]."
   • Request a read receipt so you know they opened it.
5. Monitor your bank account or credit card for any charges after the date you requested cancellation.
   • If you see a charge, screenshot it immediately and prepare to dispute it with your bank.

What happens after you cancel fightcamp

Cancelling your subscription is not the end of the process - understanding what comes next protects you from surprise charges.

Your access and billing after cancellation

When Fightcamp confirms your cancellation, you retain full access to all features through the end of your current billing period. If you cancelled mid-cycle, you are not entitled to a prorated refund for unused days - this is standard industry practice. On your final billing date, no further charges occur, and your access ends at midnight on the last day of your paid period.

All account data (your workout history, custom training plans, personal metrics, and settings) may be retained by Fightcamp for a period outlined in their privacy policy. If you want Fightcamp to delete your personal data, submit a separate data deletion request via their support form and ask for written confirmation within 30 days (a standard PIPEDA timeline under Canada's federal privacy law).

Equipment and returns

Cancelling your subscription does not automatically trigger the return of any equipment you purchased. If you bought a Fightcamp punch tracker or training kit and it is faulty, not as described, or still within your provincial 14-day return window, you may qualify for a return or refund under consumer protection law - but you must initiate this separately from subscription cancellation.

Contact Fightcamp's support team to discuss equipment returns, warranties, or damage claims. Keep your original purchase receipt and any images or videos showing defects.

Will you receive a refund after cancelling?

Refund eligibility is the question most Canadians ask, and the answer depends on timing and your reason for cancellation.

When fightcamp will refund you

You are entitled to a refund in these scenarios:

• You are within the 14-day consumer return period (varies by province; Ontario, British Columbia, and Alberta all offer this). If you subscribed fewer than 14 days ago, you can request a full refund for the subscription fee.
• You subscribed via Apple or Google and they honour refunds for that time period. Apple and Google have their own refund policies (typically 14-48 hours after purchase for iOS; up to 48 hours for Google Play). Contact that platform directly.
• Fightcamp failed to deliver services or you did not consent to auto-renewal. If Fightcamp auto-renewed without your explicit, affirmative consent before charging, you can dispute the charge as unauthorised.
• Equipment is defective or materially not as described. If you purchased a Fightcamp punch tracker and it does not work, you qualify for repair, replacement, or refund under Canadian consumer protection and the implied warranty of merchantability.

When fightcamp will not refund you

Most subscription fees already used for the current billing cycle are non-refundable. If you subscribed 30 days ago and cancel today, Fightcamp will not return the fee for the month you already consumed. This is legal and standard in Canada.

Once you cancel, you forfeit any loyalty perks, discounts, or promotional pricing tied to long-term commitments. If you purchased an annual plan at a discount and cancel partway through, you do not receive a pro-rata refund.

How to request a refund if fightcamp denies one

1. Gather all evidence: screenshots of your cancellation confirmation, emails from Fightcamp, your invoice showing the purchase date, and any communication proving you did not consent to auto-renewal or that services were not delivered.
2. Email Fightcamp support with the subject "Refund Request - [Your Account Email]" and clearly state the reason you qualify for a refund under their policy or Canadian law.
3. If Fightcamp refuses or does not respond within 10 business days, contact your credit card company or bank and request a chargeback.
   • Explain that you cancelled the subscription, that the company refused a refund you believe you are entitled to, or that they charged you without authorisation.
   • Provide your chargeback proof (screenshots, emails, cancellation confirmations).
4. If your bank denies the chargeback, file a complaint with your provincial consumer protection office or the Competition Bureau.

Stopee has helped thousands of consumers recover refunds by documenting every step - your diligence now saves you time and money later.

Common mistakes when cancelling fightcamp

Cancellation feels simple until one oversight leaves you charged again. Here are the pitfalls Stopee has seen repeatedly.

Mistake one: cancelling the app instead of the subscription

Deleting the Fightcamp app from your phone does nothing to stop billing. Your subscription remains active, and Fightcamp will charge you on your next billing date. You must cancel through your account settings, the app store, or a written request - deleting the app is useless.

Mistake two: not waiting for confirmation

Closing the cancellation page before you see a confirmation message or receiving a confirmation email leaves you unsure whether the cancellation went through. Fightcamp's servers may not have processed your request. Always wait for on-screen confirmation, take a screenshot, and verify a follow-up email within 24 hours.

Mistake three: cancelling through the wrong platform

If you subscribed through Apple but try to cancel through Fightcamp's website, your subscription remains active on Apple. The two systems are separate. Verify your original subscription source and cancel there only - do not cancel in both places or you may create billing conflicts.

Mistake four: not checking your next billing date before you cancel

Fightcamp charges on the same day of each month. If you cancel on the 25th and your billing date is the 28th, you will be charged three more days of access. That's legal, but you can avoid it by cancelling right after a billing charge. Check your last invoice to see your billing date.

Mistake five: forgetting about annual plans

If you signed up for an annual Fightcamp subscription, your next charge date may be months away - and easy to forget. Set a phone reminder 30 days before your renewal date so you cancel before the system auto-charges. Missing this window locks you in for another year.

Checklist: steps to complete before and after cancellation

Use this checklist to stay organised and protect yourself throughout the cancellation process.

Fightcamp customer reviews and why people cancel

Stopee has reviewed feedback from Canadian Fightcamp subscribers, and common cancellation reasons include:

• Cost: The monthly subscription (typically CAD $20-40) adds up quickly, and some users find the value declines after the initial excitement fades.
• Equipment issues: Punch tracker connectivity problems, battery life, or accuracy concerns frustrate users and make the full platform less appealing.
• Workout variety: Some subscribers feel the class library is limited and repetitive after a few months of use.
• Space and setup: Home fitness equipment takes up room, and some users realise they do not have adequate space for a home boxing setup.
• Preference for in-person training: Many Canadians who cancel prefer the energy of a gym or boxing studio over solo home workouts.

The vast majority of cancellations happen smoothly, but Stopee urges all users to document their cancellation and monitor billing for at least 30 days afterward - this habit catches errors before they become expensive problems.

Contacting fightcamp for support

If you have questions before, during, or after cancellation, reach out to Fightcamp's support team through these channels:

• In-app support: Open the Fightcamp app, navigate to Settings or Help, and select "Contact Support" to submit a ticket or live chat.
• Email: Check the Fightcamp website footer or Terms of Service for the official support email address. Send cancellation requests here and request a read receipt.
• Website contact form: Visit Fightcamp's official website, scroll to the footer, and complete the "Contact Us" form. Include your account email, subscription details, and cancellation request in the message.

Pro tip: Always request a written response confirming your cancellation. A verbal acknowledgement or chat transcript is less reliable than an email confirmation you can save and reference later.

Comparing fightcamp to other home boxing and fitness platforms

If you are considering cancelling Fightcamp because of cost or features, you may want to explore alternatives.

Before you cancel, consider whether a different platform or a temporary pause might better suit your budget and goals. Stopee recommends comparing at least three alternatives before committing to a new service.

Final thoughts: you are in control

Cancelling Fightcamp in Canada is straightforward when you follow the right process, document every step, and know your consumer rights. Whether you subscribed directly, through Apple, or Google, cancellation takes minutes - and Stopee's step-by-step guidance removes confusion.

Remember: you have the right to cancel without a penalty or explanation. Your subscription fees (except those for services already consumed in the current billing period) may be refundable under Canadian consumer protection law if you act within 14 days of purchase. Keep screenshots, wait for written confirmation, and monitor your account for 30 days afterward to catch any billing errors.

Stopee has helped thousands of Canadian consumers cancel subscriptions cleanly and recover refunds they were entitled to. Your cancellation journey matters to us. If Fightcamp refuses your cancellation or denies a refund you qualify for, escalate to your provincial consumer protection office or the federal Competition Bureau - they take your complaints seriously.

Cancel with confidence. You are in control.