Manage Just Yoga

How to cancel just yoga and keep your wellness routine intact

Understanding just yoga and why you might want to cancel

Just Yoga is an online yoga subscription service that delivers classes through its web platform, with three membership tiers-Bronze, Silver, and Gold-designed to fit different practice levels and budgets. The platform lets you stream yoga sessions on demand, but like any subscription, it's not right for everyone forever. Whether your life circumstances have changed, your practice has evolved, or you've found another platform that suits you better, cancelling is a straightforward process when you know the right steps.

At Stopee, we understand that cancelling a subscription shouldn't feel like you're wrestling with hidden barriers. That's why we've mapped out exactly how to disable your Just Yoga membership, what happens next, and what rights you have as a Canadian consumer-so you can walk away confidently.

When cancellation makes sense

You might consider cancelling Just Yoga if you've lost motivation to practice, switched to in-person classes at a local studio, found a competing platform with content you prefer, or simply need to trim your monthly expenses. Life changes, and your subscriptions should change with it.

The cost of staying subscribed

Each of Just Yoga's three membership tiers renews automatically on your billing date. Without active cancellation, your card will continue to be charged indefinitely-even if you haven't logged in for months. Cancelling stops those charges and gives you back control of your spending.

Just yoga pricing tiers and what you're paying for

Just Yoga offers three membership levels, each with different pricing and features.

Exact pricing varies based on promotional offers and your region within Canada. Before you cancel, log into your account to confirm your current plan and the date of your next renewal.

How to cancel just yoga in three cancellation methods

You have three options to stop your Just Yoga membership, depending on where and how you purchased it.

Method 1: cancel directly on the just yoga website (recommended)

The web cancellation route is the fastest and gives you instant confirmation. This method works for any Just Yoga membership purchased directly through their website.

1. Visit justyogaonline.com and log into your account using your email and password.
   • If you've forgotten your password, use the "Forgot Password" link on the login page.
2. Once logged in, navigate to your profile by clicking your account icon or name in the top-right corner.
   • Look for a menu option labelled "Profile," "Account," or "My Account."
3. Select "Passes & Memberships" from your profile menu.
   • This page displays all active subscriptions and their renewal status.
4. Find the membership you want to cancel (Bronze, Silver, or Gold) in the list.
   • Each membership row should show a toggle or checkbox marked "Auto Renew."
5. Uncheck or toggle off the "Auto Renew" box next to your membership.
   • Some systems require you to click a "Save" or "Confirm" button; others update automatically.
6. Screenshot or note the page showing your membership with auto-renew disabled as proof of cancellation.
   • This confirmation will be valuable if you need to dispute a future charge.

Pro tip: Perform this cancellation at least 10 days before your next billing date to ensure you're not charged again. Just Yoga requires advance notice, and Stopee recommends cancelling even earlier if possible-aim for 2-3 weeks before renewal to give yourself a safety margin.

Method 2: cancel if you subscribed through apple app store

If you signed up for Just Yoga through the Apple App Store on iPhone or iPad, you must cancel through Apple's system, not Just Yoga's website. Apple handles billing directly, and that's where you disable the subscription.

1. Open the App Store app on your iPhone or iPad.
   • Tap the profile icon (your avatar or initials) in the top-right corner.
2. Tap "Subscriptions."
   • This shows all active subscriptions tied to your Apple ID.
3. Find "Just Yoga" in the list and tap it.
   • If Just Yoga isn't listed, you may not have an active subscription or it's managed under a different Apple ID.
4. Tap "Cancel Subscription" or "Edit."
   • Apple will confirm cancellation and may offer a retention discount; you can accept or decline.
5. Confirm the cancellation when prompted.
   • You'll receive an email receipt from Apple confirming the cancellation date.

Warning: Deleting the Just Yoga app from your device does NOT cancel your subscription. You must follow these steps through the App Store itself.

Method 3: cancel if you subscribed through google play

Similarly, if you downloaded Just Yoga on an Android phone or tablet and subscribed through Google Play, Google manages your billing and cancellation.

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top-right corner.
2. Tap "Manage my subscriptions" or "Payments and subscriptions."
   • The exact label varies by device and Google Play version.
3. Find "Just Yoga" in your active subscriptions.
   • If it's not there, your subscription may have already ended or be linked to a different Google account.
4. Tap Just Yoga, then tap "Cancel subscription."
   • Google may ask why you're cancelling; you can provide feedback or skip this step.
5. Confirm the cancellation.
   • Google will send you a confirmation email.

Pro tip: Stopee recommends cancelling at least 5-7 days before your next renewal date when using app stores, as their processing times can be slightly longer than the web.

What happens immediately after you cancel

Cancelling your Just Yoga membership stops the automatic billing cycle, but your access and data retention depend on a few factors that Just Yoga doesn't fully spell out on their public pages.

Access after cancellation

You will typically retain access to the platform through the end of the billing period you've already paid for. For example, if your renewal date was January 15 and you cancel on January 5, you should be able to use Just Yoga until January 15. Once that date passes, your login credentials may stop working or your account may revert to a free (limited) tier if one exists.

Contact Just Yoga's support team via their website if you're unsure whether you retain access post-cancellation. Stopee recommends asking for this confirmation in writing so you have a record.

Data and account information

Just Yoga does not publish explicit details about how long they retain your account data, billing history, or saved preferences after cancellation. Many platforms keep inactive accounts for 6-12 months before purging data. If you want your information deleted, send a written request to their support address (see the final section below).

Refunds and credit: what you should know

Just Yoga does not publicly advertise a refund policy or a statutory 14-day cooling-off period for digital subscriptions. This means refunds are typically not guaranteed unless a specific circumstance applies.

When you might receive a refund

You may be eligible for a partial refund or credit in these situations:

• Billing error: If Just Yoga double-charged you or charged the wrong amount, request a correction immediately with proof (bank or credit card statement).
• Service outage or unavailability: If the platform was down for an extended period and you couldn't access classes you paid for, ask for a prorated credit.
• Unauthorized charge: If someone else charged your card without permission, contact your bank or credit card company to dispute the transaction.
• App Store or Google Play purchase: Apple and Google have their own refund windows (typically 15-48 hours for app subscriptions); request a refund through them, not Just Yoga.

How to request a refund

Email Just Yoga's support team with your request. Include your account email, membership tier, the charge date, the amount, and a clear explanation of why you believe you're entitled to a refund. Keep copies of all correspondence. Stopee advises being polite but firm; companies are more likely to refund when you provide specific details and evidence.

Your consumer rights in canada and escalation paths

Canadian consumer protection laws vary by province, and digital subscriptions exist in a grey area. Here's what you need to know.

Statutory cooling-off periods

Canada does not have a universal 14-day "right to return" law for digital products or subscriptions. Some provinces offer protections for certain types of purchases, but streaming services and fitness apps typically fall outside these protections. Your best defense is the terms of service you agreed to when you signed up.

Consumer protection act coverage

Ontario's Consumer Protection Act, British Columbia's Competition Act amendments, and similar provincial laws require companies to be transparent about automatic renewal terms. If Just Yoga failed to clearly disclose their auto-renewal policy, billing date, or cancellation process at the time of purchase, you may have grounds to challenge a charge or request a refund.

Contact your provincial consumer protection office if you believe Just Yoga violated these transparency rules:

• Ontario: Ontario Consumer Protection Act - contact Service Ontario or the Attorney General's office.
• British Columbia: Consumer Protection BC.
• Alberta: Fair Trading Act - Alberta's Fair Trading office.
• Quebec: Law 24 - Quebec's Office of the Protector of the Consumer.
• Other provinces: Check your provincial government's consumer affairs or attorney general website.

Payment dispute as a last resort

If Just Yoga refuses to refund an unauthorized or erroneous charge after you've requested it in writing, contact your bank or credit card company. You can dispute the charge as unauthorized or fraudulent. Your bank has the power to reverse the transaction and launch an investigation on your behalf. Stopee recommends keeping all email records with Just Yoga before escalating to your bank.

Common mistakes when cancelling just yoga

Cancelling a subscription should be simple, but small oversights can derail your attempt. Here's what Stopee's readers get wrong most often.

Deleting the app instead of disabling auto-renew

The biggest mistake is thinking that deleting the Just Yoga app will stop your charges. It won't. Your subscription will renew silently in the background until you explicitly turn off auto-renewal. If you use the app, delete it only after you've cancelled the subscription itself.

Cancelling after your renewal date

If you cancel on the same day as (or after) your renewal date, you'll be charged for the next month. Just Yoga's 10-day advance notice requirement exists precisely to prevent this. Mark your renewal date in your calendar and cancel 2-3 weeks before it arrives.

Forgetting the 10-day notice window

Just Yoga states they require at least 10 days' written notice before your next billing cycle. If you miss this window, you may not be able to cancel before the next charge posts. Stopee advises treating this as a hard deadline and cancelling sooner rather than later.

Not saving proof of cancellation

After you disable auto-renew on the web, screenshot the Passes & Memberships page showing your membership with auto-renew turned off. If Just Yoga charges you after you cancel, this screenshot is your evidence that you completed the process correctly.

Cancelling through the wrong channel

If you subscribed through Apple, cancelling on Just Yoga's website won't work. You must cancel through Apple. Similarly for Google Play. Check where you first signed up, then cancel in that same place.

Documentation checklist before and after cancellation

Gather this information before you begin your cancellation. It will protect you if there's a dispute.

• Your Just Yoga account email address and username.
• Your current membership tier (Bronze, Silver, or Gold).
• The date you purchased or most recently renewed.
• Your next scheduled billing date (visible in your account).
• The amount of your last charge, from your bank or credit card statement.
• Order number or invoice, if accessible on your account.
• A screenshot of your Passes & Memberships page before cancellation (showing auto-renew enabled).
• A screenshot of the same page after cancellation (showing auto-renew disabled).
• Any promotional code or discount applied to your membership.
• The date and time you cancelled, and which method you used (web, Apple, or Google).
• Confirmation email from Just Yoga or Apple/Google, if you received one.

Store these documents in a folder on your computer or phone. Stopee users who save this information rarely face billing disputes because they can prove exactly when and how they cancelled.

Customer reviews and real-world experiences

Just Yoga operates in a niche market, and public reviews are sparse. Searches of Trustpilot, ProductReview.ca, and other review platforms returned very few verified customer experiences specifically mentioning Just Yoga in Canada. This means fewer publicly shared stories about the cancellation process itself.

The lack of reviews cuts both ways: there's little negative feedback about cancellation delays, but also limited positive confirmation that the process is seamless. If you do cancel, consider sharing your experience on Google Reviews or Trustpilot so other Canadians know what to expect. Transparency helps the whole community.

Comparing just yoga to other online yoga platforms

Before you cancel, you might want to know how Just Yoga stacks up against competing services. Here's a quick comparison of three popular Canadian-friendly yoga subscriptions.

If you're looking for a simpler cancellation policy or more flexible pricing, Down Dog and Alo Moves offer instant cancellation with no advance notice. If you prefer in-person instruction, many Canadian yoga studios offer affordable drop-in rates or monthly passes with month-to-month terms instead of auto-renewal.

Contact just yoga for additional help

If you encounter issues during cancellation or have questions about your account, contact Just Yoga's support team directly. While they don't advertise a dedicated phone number, you can reach them via their website contact form or email. Most support teams respond within 1-2 business days.

When you contact them, include your account email, membership tier, and a description of the issue. Stopee recommends saving their response in writing so you have a record of the conversation.

Final thoughts: taking back control of your subscriptions

Cancelling Just Yoga is a straightforward process when you follow the right steps for your subscription channel. Whether you're cancelling because your practice has evolved, your budget is tightening, or you've simply found a better fit elsewhere, you now have the knowledge and tools to do it confidently and safely.

The key takeaways: cancel 10-14 days before your renewal date, use the correct cancellation method (web, Apple, or Google), save screenshots as proof, and don't hesitate to escalate to your provincial consumer protection office if Just Yoga charges you after cancellation. Stopee has helped thousands of consumers cancel subscriptions without leaving money on the table, and the same approach works here. Document everything, stay calm, and remember that companies are more likely to refund when you show up with evidence and a clear request. Your financial freedom is worth the 10 minutes it takes to cancel properly.