Manage Bereal

How to cancel BeReal and protect your privacy in canada

Understanding BeReal and why you might want to leave

BeReal is a social photo-sharing app that sends you one daily notification to capture and share an unfiltered moment of what you are doing right then. The app emphasizes authenticity by blocking photo editing, scheduling, and heavy filters. For most Canadian users, BeReal remains completely free to download and use, with no paid subscriptions or in-app purchases currently available as of 2024-2025.

You might be thinking about cancelling BeReal for several reasons: privacy concerns about daily photo collection, notification fatigue, or simply wanting to step back from social media. Stopee understands that leaving any social platform involves more than just uninstalling the app - your account data remains on BeReal's servers unless you take deliberate action. This guide walks you through every step to permanently delete your BeReal account and protect your personal information under Canadian privacy law.

Is BeReal free in canada?

Yes. BeReal is completely free to use in Canada. You download it at no cost, use all features without paying, and face no hidden subscription charges. If you see unexpected charges on your bill linked to BeReal, they almost always originate from your Apple App Store or Google Play account - not from BeReal directly. Stopee helps you track down those charges and recover your money through the correct channel.

When cancellation makes sense

You should delete your BeReal account if you no longer want the app sending daily notifications, if you are concerned about photo data being stored on company servers, or if you simply prefer not to share moments online anymore. Cancellation is permanent: once you delete your account, your profile, posts, and activity history become inaccessible to you and your friends. Take screenshots of anything you want to keep before you proceed.

Your consumer rights in canada and why they matter

Canadian law gives you powerful rights when it comes to your personal data and digital services.

Privacy protection under federal and provincial law

BeReal operates in Canada and must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level, plus equivalent provincial privacy laws in Quebec (Law 25), British Columbia, and other provinces. These laws guarantee you the right to request access to any personal information the company holds about you, to ask for corrections if data is wrong, and to request deletion of your data in most cases.

Organizations must respond to your privacy request within 30 days or notify you if an extension is necessary. If BeReal ignores your deletion request or fails to respond, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. Stopee recommends keeping written proof of every request you send - including dates, the method you used (email, registered mail, or in-app), and any reference numbers the company provides.

Consumer protection and billing disputes

If you were charged unexpectedly through Apple App Store or Google Play, you are protected under provincial consumer protection legislation. In most provinces, you have between 30 and 365 days to dispute unauthorized charges, depending on the platform and your province. Your provincial consumer protection authority can intervene if the platform refuses your refund request. Stopee advises documenting the charge immediately: take a screenshot of your bank or credit card statement, your app store receipt, and any correspondence with support.

How to cancel BeReal step-by-step

Deleting your BeReal account takes just a few minutes if you follow these exact steps in order.

Step-by-step account deletion within the app

This is the fastest way to remove your profile and most of your data from BeReal's systems.

1. Open the BeReal app on your phone and ensure you are logged into the account you want to delete.
   • If you have forgotten your password, use the "Forgot password" option on the login screen before proceeding.
2. Tap your profile icon in the bottom right corner of the screen.
   • On some versions of the app, this may be labeled as "Me" or show your avatar.
3. Scroll down and tap "Settings."
   • Ensure you are in the Settings menu, not in profile customization options.
4. Select "Account" from the Settings menu.
   • This section contains your login credentials, email, and privacy options.
5. Look for the "Delete account" or "Delete my account" option at the bottom of the Account section.
   • Warning: this action is irreversible. Read any confirmation message carefully.
6. Tap to confirm deletion and follow any additional in-app prompts.
   • The app may ask you to re-enter your password or email to verify your identity. Do so to proceed.
   • Once confirmed, your account is deleted. The app may ask you to sign out; allow it to do so.
7. Uninstall the BeReal app from your device if you no longer need it.
   • Pro tip: uninstalling the app alone does NOT delete your account. You must complete steps 1-6 first.

Formal data erasure request by registered mail

If you want a legally binding record that you requested permanent data deletion, send a registered letter with return receipt (raccomandata A/R) to BeReal's legal office. This step is optional but recommended if you have sent multiple deletion requests and received no response, or if you want proof for a privacy complaint later.

1. Gather the following information about yourself:
   • Your full legal name (as it appears on your ID)
   • Your BeReal username or account email
   • Your phone number or alternate contact information
   • The email address associated with your account
2. Draft a short letter in English (or French if you prefer) that includes:
   • A clear statement: "I request permanent deletion of my BeReal account and all associated personal data."
   • Your account username or email
   • Your full name, address, and phone number
   • The date of the letter
   • Your signature
   • Optional: a brief reason, such as "for privacy reasons" or "I no longer use this service."
3. Print and sign the letter.
   • Keep a photocopy for your records before mailing.
4. Send the letter via registered mail with return receipt (raccomandata A/R) to:
   • BeReal (Legal Department), [see Address section below]
5. Keep your registered mail receipt and tracking number.
   • Pro tip: this proof shows you made a formal request and when. If BeReal fails to respond within 30 days, you can escalate the complaint to the Office of the Privacy Commissioner of Canada.
6. BeReal must respond to your request within 30 days. If you receive no response or a refusal, file a privacy complaint (see "Your next steps after cancellation" below).
   • Warning: do not assume silence means approval. Follow up if you hear nothing within 35 days.

What happens to your data after you cancel

Understanding what occurs behind the scenes helps you make informed decisions about your privacy.

Account deletion and data removal timeline

When you delete your BeReal account through the app, the following happens immediately: your profile becomes invisible to friends, your posts and profile information are no longer visible in the app, and new activity cannot occur under that account. However, BeReal may retain copies of your data on backup servers for 30 to 90 days for technical and legal reasons.

Stopee advises that some information - such as metadata related to fraud prevention or legal compliance - may be kept longer. If you sent a formal data erasure request by registered mail, BeReal is legally required to delete your information and confirm deletion to you within 30 days under PIPEDA. Do not assume your data is gone after you see the "account deleted" message in the app; the formal deletion process can take longer.

Data BeReal may keep after cancellation

Under Canadian privacy law, organizations can retain personal data if they have a legal obligation, if deletion would compromise fraud prevention or security investigations, or if they need it for backup and disaster recovery. BeReal's privacy policy (available on their website) outlines specific retention periods. You have the right to request a copy of this policy and to ask exactly what data they are keeping and why. Stopee recommends requesting this information in writing so you have proof of their response.

Will you receive a refund from BeReal?

Because BeReal is free in Canada, there is no refund from BeReal itself.

If you were incorrectly charged through apple or google

If you see an unexpected charge on your bill attributed to BeReal, it came from Apple App Store or Google Play - not from BeReal. You must request a refund directly from the platform that charged you. Here is how:

Refund from apple app store (iPhone or iPad)

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top, then select "Media & Purchases."
3. Tap "View Account" and sign in with your Apple ID if prompted.
4. Scroll to "Purchase history" and tap "See all."
5. Locate the BeReal charge and tap the three-dot menu next to it.
6. Select "Report a problem" and choose the reason (unauthorized charge, duplicate charge, etc.).
7. Submit your report. Apple reviews requests within 48 hours and refunds approved disputes to your payment method.

Refund from google play (Android)

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select "Payments and subscriptions" then "Purchases."
4. Find the BeReal charge and tap it to open the order details.
5. Tap "Report a problem."
6. Select the reason (for example, "Charged incorrectly") and provide details.
7. Submit your report. Google typically responds within 5 to 7 business days.

Billing disputes and escalation

If Apple or Google denies your refund claim, you can escalate the dispute through your bank or credit card company. Most card networks (Visa, Mastercard) allow you to file a chargeback within 120 days of the transaction. You can also file a complaint with your provincial consumer protection authority if you believe the charge was unfair or deceptive. Stopee advises gathering your complete transaction history, screenshots of the charge, and copies of any communication with Apple or Google before you escalate.

BeReal pricing and plan overview

Here is a clear breakdown of what BeReal costs in Canada.

Your next steps after cancellation

Cancellation is not the end of your journey with BeReal - it is the beginning of protecting your privacy going forward.

Immediate actions to take

Once you delete your account, take these steps to finalize your exit and prepare for any follow-up:

• Take screenshots of the account deletion confirmation screen (if the app displays one).
• Document the date and time you deleted your account.
• If you sent a registered mail request, save the tracking number and receipt in a safe folder.
• Export or download any photos you shared on BeReal before deletion (some platforms allow downloads; check BeReal's account settings).
• Uninstall the BeReal app from your phone to prevent accidental re-login.

If BeReal does not respond or refuses deletion

We understand it can be frustrating when a company does not honor your data deletion request. If BeReal ignores your formal deletion request or tells you they cannot delete your account, you have recourse:

1. File a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).
   • Include your registered mail tracking number, screenshots of deletion attempts, and dates of all requests.
   • The OPC will investigate at no cost to you and can order BeReal to comply.
2. Contact your provincial consumer protection authority for billing disputes (if you were charged unexpectedly).
   • Links for each province are provided in the "How to escalate a complaint" section below.
3. File a chargeback with your bank if you dispute a charge through Apple or Google (see "Will you receive a refund" above).

Common mistakes to avoid when cancelling BeReal

We know cancellation can feel like a maze, and small missteps can create frustration. Stopee wants to help you sidestep the traps that catch most users.

Mistake 1: assuming uninstall equals deletion

This is the single most dangerous mistake. Simply removing the BeReal app from your phone leaves your account, profile picture, and all your posts live on BeReal's servers. Anyone with your username can still find your profile (if it is set to public), and BeReal retains your data. You must delete your account in-app or via registered mail before you uninstall. Stopee emphasizes: uninstall is the last step, not the first.

Mistake 2: forgetting to document your deletion request

If you submit a formal deletion request by registered mail but do not keep the tracking number, you have no proof you ever asked. BeReal may claim they never received your letter. Always send registered mail with return receipt, photograph the receipt, and store the tracking number in your email or cloud backup. Stopee recommends screenshotting the registered mail receipt as well.

Mistake 3: not checking for unexpected charges before deleting

If you were billed through Apple or Google, that charge will not disappear when you delete your account. Dispute the charge before you cancel so you have proof the charge was active. Many users delete their account and then forget to claim their refund. Check your bank and app store statements in the week before you delete your BeReal account.

Mistake 4: giving up after the first "no"

If BeReal support tells you "we cannot delete your account," that is often incorrect or a stalling tactic. You have a legal right to deletion under PIPEDA. Escalate to the Office of the Privacy Commissioner of Canada. Stopee has helped thousands of consumers push back when companies incorrectly deny deletion requests.

Checklist: everything you need before you cancel

Use this checklist to ensure you have taken every precaution before you delete your account.

Key takeaways and next steps

Cancelling BeReal is straightforward once you know the right process. Here is what you now understand: BeReal is free in Canada with no paid tiers, so there is no refund to expect from BeReal itself. Uninstalling the app does not delete your account - you must delete it through Settings or send a formal registered mail request. Your data may be retained by BeReal for up to 90 days for technical reasons, but you have the legal right to permanent deletion under PIPEDA. If you were charged through Apple or Google, file a refund request directly with that platform, not with BeReal. If BeReal refuses your deletion request, escalate to the Office of the Privacy Commissioner of Canada or your provincial consumer protection authority.

The entire process - in-app deletion - takes five minutes. Formal deletion by registered mail takes one to two weeks but creates a legal paper trail. Stopee recommends the in-app method for speed and the registered mail method if you want formal proof of your request. Either way, you are taking control of your privacy and your data.

Stopee is committed to helping you navigate cancellations and protect your consumer rights. Our guides have helped thousands of Canadians delete accounts, recover refunds, and understand their privacy rights. If you get stuck during the cancellation process, use the escalation instructions below to file a formal complaint with the right authority.

Escalation resources and contact information

Use these contacts if BeReal does not respond or refuses your deletion request.

Federal privacy complaint

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca

Phone: 1-800-282-1376

Email: info@priv.gc.ca

File a complaint if BeReal fails to respond to your data deletion request within 30 days, refuses deletion without valid reason, or violates your privacy rights under PIPEDA.

Provincial consumer protection authorities

Ontario: Consumer Protection Act - Ministry of Government and Consumer Services. Website: www.ontario.ca/consumers

British Columbia: Consumer Protection BC. Website: www.consumerprotectionbc.ca. Phone: 1-888-564-9963

Alberta: Fair Trading Act - Alberta Justice and Solicitor General. Website: www.alberta.ca/consumer-protection.aspx

Quebec: National Assembly of Quebec (Office du protecteur du consommateur). Website: www.opc.gouv.qc.ca

File a billing or unfair practice complaint with your provincial authority if you were charged unexpectedly and the app store refused your refund.

BeReal legal address for registered mail requests

Send your formal data deletion or cancellation request via registered mail with return receipt to:

BeReal
Legal Department
[BeReal's official Canadian legal address]

Note: BeReal's official mailing address for legal notices may be updated on their website or app settings. Before sending registered mail, visit the app or BeReal's website to confirm the current legal address. Keep your letter brief, include your account details, state your request clearly, sign it, and retain a photocopy and tracking number for your records.

Stopee is here to guide you through every step of cancellation and to empower you with knowledge of your consumer rights. If you face resistance from BeReal or need help filing a complaint, return to this guide or contact the appropriate authority listed above. You have the right to control your data and to delete your account - and Stopee stands with you to make sure you exercise that right.