Manage New Girl Ai
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel New Girl Ai: The Right Way
How to cancel new girl ai and recover your money in canada
What new girl ai is and why you might want to cancel
New Girl Ai is a conversational artificial intelligence app operated by VDG AI LLC that offers simulated relationship-style chat experiences through a subscription model. The service allows you to interact with AI-generated characters in chat-based conversations, marketed as a way to enjoy personalized, ongoing dialogue with virtual companions.
You may be considering cancellation for several reasons: the subscription cost no longer fits your budget, you've lost interest in the service, you're concerned about privacy or data use, or you've discovered hidden charges on your statement. Whatever your reason, Stopee is here to guide you through the cancellation process with clarity and confidence.
Is cancelling the right choice for you?
Before you cancel, pause and ask yourself: Are you happy with what you're paying? Does the service still provide value? If the answer is no, cancellation is your right. In Canada, you have consumer protections that apply to digital services purchased online, and New Girl Ai's own terms acknowledge your ability to cancel at any time.
If you subscribed through Apple's App Store or Google Play Store, your refund and cancellation requests may be handled by those platforms rather than directly by New Girl Ai. This matters because Apple and Google have their own refund policies that can sometimes be more generous than the operator's own terms.
Your consumer rights in canada and what they mean for you
Canadian consumer protection laws give you important safeguards when you buy digital services online, especially distance contracts (purchases made without face-to-face contact).
The 14-day withdrawal right
Under federal and provincial consumer protection acts, you generally have 14 days to withdraw from a distance contract for digital content without penalty. New Girl Ai states a 15-day refund window for unused services, which aligns with or slightly exceeds this statutory right. However, the company adds a condition: you cannot have exchanged any chat responses to qualify for the refund.
This extra condition may conflict with Canadian law depending on your province. If you were not clearly informed at the point of sale that you would lose your refund right the moment you used the service, you may have grounds to request a refund even after exchanging messages. Stopee recommends documenting exactly what was disclosed to you at purchase-take screenshots if possible.
If the company refuses your refund
If New Girl Ai denies your refund request and you believe your consumer rights have been violated, you can escalate to your provincial consumer protection authority. In most Canadian provinces, this is the Consumer Protection Act enforcement office or your Attorney General's consumer protection branch. You can file a complaint free of charge.
Additionally, if you paid by credit card, you have the right to dispute the charge through your bank's chargeback process. This is a powerful tool if the company refuses to cooperate.
How to cancel new girl ai on each platform
Your cancellation method depends on where you subscribed: directly through the New Girl Ai website, through Apple's App Store, or through Google Play Store for Android.
Cancel via the new girl ai website
If you signed up directly on newgirlfriend.ai, you can cancel your subscription through your account dashboard.
- Open your web browser and go to newgirlfriend.ai/plans
- Log in with your email address and password
- Warning: If you've forgotten your password, use the "Forgot Password" link before attempting to log in
- Look for your current subscription or a "Billing" or "Account Settings" section
- Find the option labeled "Cancel Subscription" or "Manage Subscription"
- Follow the on-screen prompts to confirm your cancellation
- The company may ask you why you're cancelling-this is optional feedback, not a requirement to complete cancellation
- Take a screenshot of the cancellation confirmation page for your records
- Verify that you receive a confirmation email stating your subscription has been cancelled and when your access will end
Pro tip: Cancellation through the website typically takes effect at the end of your current billing cycle. You should retain access to your account until that date. If you're charged again after cancelling, keep the confirmation email and contact your bank immediately to dispute the charge.
Cancel an apple app store subscription (iPhone, iPad)
If you subscribed to New Girl Ai through Apple's App Store, Apple handles your subscription billing and cancellation, not the app operator directly.
- Open the Settings app on your iPhone or iPad
- Tap your name at the top of the screen
- Tap "Subscriptions"
- Find and tap "New Girl Ai" or "New Girlfriend AI" in the list
- Tap "Cancel Subscription" or "Remove"
- Apple may offer you a discounted renewal or ask why you're cancelling-you can skip this
- Confirm the cancellation when prompted
Pro tip: You can also manage Apple subscriptions online at Apple's subscription support page. For Apple cancellations, your refund eligibility depends on Apple's own refund policy, not New Girl Ai's. If you cancel within 15 minutes of subscribing or request a refund within 45 days for apps or 45 days for renewals, Apple may approve it.
Cancel a google play store subscription (Android)
If you subscribed through Google Play Store on an Android device, Google manages your billing and cancellation.
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top-right corner
- Tap "Payments and subscriptions"
- Tap "Subscriptions"
- Find and select "New Girl Ai" or "New Girlfriend AI"
- Tap "Cancel subscription"
- Google may ask you to provide feedback on why you're cancelling-this is optional
- Confirm the cancellation
Pro tip: Like Apple, Google Play has its own refund policy separate from New Girl Ai's. Google typically allows refunds within 48 hours of purchase if the subscription hasn't been used significantly. Contact Google Play support directly if your refund request is denied.
Cancel by written notice (registered mail)
If you prefer a formal paper trail or encounter difficulties cancelling online, you can send a written cancellation notice to New Girl Ai's parent company. This method is especially useful if you're disputing charges or seeking a refund.
- Prepare a clear, dated letter that includes:
- Your full name and email address associated with the account
- Your account ID or username (if available)
- The date you subscribed and the subscription plan name
- A clear statement: "I request cancellation of my New Girl Ai subscription effective immediately" or your preferred date
- Your signature
- Make two copies of the letter-one to send, one to keep
- Send the letter via registered mail with return receipt requested (in Canada, this is "Registered Mail with Proof of Delivery") to:
- VDG AI LLC
6430 W Sunset Blvd, #1205
Los Angeles, CA 90028
USA
- VDG AI LLC
- Pay for tracking and signature confirmation at Canada Post
- Keep the tracking number, receipt, and a copy of your letter for at least 6 months
- Warning: Do not send the letter by standard mail; you'll have no proof of delivery, and the company could claim they never received it
Pro tip: Send this letter in addition to (not instead of) cancelling through your account or the app store. Written notice creates a legal record that protects you if the company continues to bill you and you need to dispute the charges with your bank or a consumer protection authority.
What happens after you cancel your subscription
Cancellation can feel like stepping into the unknown-you may wonder what happens to your data, your account, and your access to the service. Here's what you need to know.
Your access and billing after cancellation
When you cancel, your subscription stops renewing at the end of your current billing period. You may retain access to the service until that date expires. After the billing period ends, you will lose access to paid features, though your account may remain in the system (depending on the operator's data retention policy).
If you cancel mid-cycle (for example, 5 days into a 30-day period), you do not receive a prorated refund unless your provincial law requires it or the company offers one voluntarily. Check your cancellation confirmation to see the exact date your access will end.
Your account data and chat history
New Girl Ai's data retention policy is determined by VDG AI LLC and stated in their Terms and Conditions. The company may keep your account data, chat history, and profile information for a set period after cancellation, or they may delete it immediately. If data privacy is a concern, contact their support team to ask about deletion or data export options before you cancel.
To request account deletion or a data export, visit the company's refund and returns page or Terms and Conditions to find their support contact information.
If you're charged after cancellation
Sometimes billing systems fail, and you're charged even after cancelling. This is frustrating, but you have remedies. If you notice a charge after your cancellation date:
- Check your cancellation confirmation email to verify the cancellation date
- Contact New Girl Ai support immediately with your confirmation email attached-request a refund and explanation
- If the company doesn't respond within 10 business days, contact your bank to dispute the charge
- Document everything: screenshots, emails, confirmation numbers, and transaction dates
Refund policy, timelines, and how to request your money back
New Girl Ai offers refunds under specific conditions, but your actual refund eligibility may depend on where you subscribed.
The official refund policy
According to New Girl Ai's stated policy, you can request a refund within 15 days of purchase if the service is unused and you have not exchanged any chat responses with the AI. Refunds are issued at the discretion of VDG AI LLC and apply to regular-priced items only (promotional or discounted purchases may not qualify).
To request a refund directly from the operator, contact their support team through the contact methods listed on their Terms and Conditions or refund page.
Refunds through apple or google play
If you subscribed through Apple App Store or Google Play Store, those platforms handle refunds independently of New Girl Ai. Apple and Google do not always honor the same 15-day window; their refund policies are stricter and typically allow refunds only within 15 minutes to 48 hours of initial purchase or within 45 days in limited circumstances.
Pro tip: Contact Apple or Google Play support directly if you're seeking a refund from one of those platforms. They will review your request based on their own terms, not New Girl Ai's. Be clear about why you're requesting the refund-unused service, accidental purchase, or service not as described-as this affects approval odds.
What to do if the company denies your refund
If New Girl Ai or the app store denies your refund request, you have several escalation options:
- Credit card chargeback: Contact your credit card issuer and request a chargeback for an unauthorized charge or service not received as described. Your bank will investigate and may reverse the charge on your behalf.
- Consumer protection complaint: File a complaint with your provincial consumer protection authority (for example, Ontario's Ministry of the Attorney General or British Columbia's Consumer Protection Office). These agencies can investigate and pressure the company to comply with consumer law.
- Small claims court: If the amount is under your province's small claims limit (typically $5,000-$15,000), you can sue for the refund. Many cases are resolved through informal settlement before trial.
Stopee recommends keeping all correspondence, receipts, and cancellation confirmations for at least one year-these are your proof if you need to escalate a dispute.
New girl ai pricing and subscription plans
Subscription costs vary depending on the plan and any active promotions. Review the current pricing before you decide whether to proceed with cancellation.
| Plan type | Typical pricing (CAD) | Billing cycle |
|---|---|---|
| Free trial or basic | Free or variable | One-time or monthly |
| Standard or premium | Varies by promotion | Monthly or annual |
| Annual plan (if available) | Varies | Annual (often discounted) |
Exact pricing is displayed on the app or website at the time of subscription. If you're unsure of your plan type, log into your account or check your last billing statement. Stopee recommends comparing plan costs before cancelling-sometimes downgrading to a free or lower-tier plan costs less than cancelling and re-subscribing later.
Common mistakes to avoid when cancelling
Cancellation seems straightforward, but small mistakes can lead to unexpected charges, data loss, or disputes. Here's what to watch out for.
Mistake 1: cancelling only through the app, not the account
If you delete the New Girl Ai app from your phone, this does not cancel your subscription. Many people delete the app thinking they've cancelled, only to discover charges months later. Always cancel through your account settings or the app store, not by deleting the app.
Mistake 2: assuming refunds are automatic
Refunds are not automatic-you must request them. If you cancel within the refund window but don't actively ask for your money back, you will not receive it. Contact support or your app store immediately if you're eligible.
Mistake 3: missing the refund deadline
New Girl Ai's 15-day refund window is strict. Once 15 days have passed or you've used the service significantly, you lose the automatic refund right (though you may still have consumer law protections in Canada). Mark your calendar if you're on the fence about keeping the subscription.
Mistake 4: not keeping proof of cancellation
Screenshots and confirmation emails are your insurance against future disputes. Save everything: cancellation confirmations, refund emails, chat transcripts, and billing statements. If the company charges you again, these documents are your proof.
Mistake 5: forgetting to cancel on all platforms
If you subscribed on both the website and through Apple, you need to cancel on both. Cancelling on one platform doesn't affect the other.
Checklist: before and after you cancel
Use this checklist to stay organized and protect yourself throughout the cancellation process.
| Task | Status |
|---|---|
| Document your subscription details (start date, plan type, cost) | [ ] Complete |
| Screenshot your account and billing information for records | [ ] Complete |
| Export or back up any chat history or data you want to keep | [ ] Complete |
| Submit your cancellation request through your preferred method | [ ] Complete |
| Save your cancellation confirmation email or screenshot | [ ] Complete |
| Request a refund (if eligible within 15 days) | [ ] Complete |
| Verify that you are not charged after your billing cycle ends | [ ] Complete |
How stopee can help you cancel and protect your rights
Navigating cancellations, refund policies, and consumer law is complex-especially when companies make the process deliberately difficult. Stopee exists to cut through the confusion and empower you to cancel on your own terms.
At Stopee.com, we've built a resource library covering hundreds of subscription services, digital apps, and recurring charges. Our step-by-step guides are written by consumer advocates who understand the tricks companies use to retain subscribers. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and stand up to unfair billing practices.
Whether you need help understanding your rights under Canadian law, want a template for a cancellation letter, or need to know how to dispute a charge with your bank, Stopee provides clear, jargon-free guidance. Our mission is simple: you should be able to cancel what you don't want, keep what you do, and never feel trapped by a subscription again.
Browse Stopee.com to find guides for other services you're subscribed to, learn about your consumer rights in your province, and download templates for disputing charges or requesting refunds. Stopee is free, independent, and on your side.
Contact information and next steps
If you decide to proceed with cancellation, here are the contact points for New Girl Ai and the resources you need.
How to reach new girl ai support
For questions about cancellation, refunds, or account issues, contact New Girl Ai through the methods listed on their website. Visit Terms and Conditions or refund and returns page for current support contact details.
Mailing address for formal written notice
If you choose to send a cancellation letter via registered mail:
VDG AI LLC
6430 W Sunset Blvd, #1205
Los Angeles, CA 90028
USA
Send your letter via Canada Post Registered Mail with Proof of Delivery to ensure delivery confirmation.
Canadian consumer protection resources
If you need to file a complaint or seek further help:
- Federal: Competition Act and Consumer Protection (Canada.ca)
- Ontario: Ministry of the Attorney General, Consumer Protection Office
- British Columbia: Consumer Protection Office, BC Attorney General
- Alberta: Fair Trading Act enforcement
- Other provinces: Search "[Your Province] consumer protection office" online
You can also file a dispute through your credit card issuer's chargeback process or contact Stopee for guidance on your next steps if the company refuses to cooperate.
Final thought: Cancelling a subscription should never feel like a battle. Your money is yours, your time is yours, and your right to cancel is protected by law. Whether you're ending your relationship with New Girl Ai after trying it out or you've simply moved on, take action today. Document your cancellation, monitor your billing statement, and don't hesitate to escalate to your bank or a consumer authority if the company continues to charge you. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover their money-and we're here to support you too.