Manage Aurabloom

How to cancel aurabloom and protect your wallet

Understanding aurabloom and why you might want to cancel

Aurabloom is a crystal and spiritual wellness subscription service that delivers curated monthly boxes or individual items to your door. You choose from several tiers, ranging from premium multi-item boxes (C$56/month) to the budget-friendly VIP Crystal Club (C$12.97/month for shipping only). While many subscribers love the surprise factor and spiritual connection, others find the recurring charges add up quickly or discover the products don't match their expectations in person.

If you're considering cancellation, Stopee is here to walk you through every step. Whether you signed up on impulse, changed your mind about the value, or simply need to cut expenses, you have clear consumer rights in Canada that protect your ability to cancel without penalty.

Is aurabloom the right fit for your budget?

Before you cancel, ask yourself whether the issue is the service itself or simply timing. If you love the products but need breathing room financially, Aurabloom offers a pause option that lets you freeze your subscription temporarily without losing your account. This is often a better middle ground than full cancellation if you think you might return later.

However, if you've tried the service and found the quality disappointing, the shipping costs unjustifiable, or the billing frequency too aggressive, cancellation is absolutely the right call. Stopee recommends checking your last three billing statements to see exactly how much you've spent before you decide.

Your consumer rights in canada and what they mean

Canadian consumer protection law gives you strong leverage when dealing with subscription services, even if Aurabloom makes cancellation seem complicated.

What federal and provincial law requires of aurabloom

Under the Competition Act and various provincial consumer protection frameworks (Ontario's Consumer Protection Act, British Columbia's Business Practices and Consumer Protection Act, and similar laws across Canada), Aurabloom must:

• Disclose all recurring charges clearly before you subscribe
• Provide a simple, accessible cancellation method
• Stop billing within one billing cycle after you request cancellation
• Honour cancellation requests sent through documented channels (email, web portal)

If Aurabloom makes cancellation deliberately difficult, requires you to call during limited hours, or continues charging after you've requested cancellation, that may violate your rights. Stopee recommends keeping screenshots and copies of all cancellation communication as evidence.

What to do if aurabloom refuses to cancel or keeps charging you

If Aurabloom ignores your cancellation request or continues billing after you've sent a cancellation notice, you have escalation options:

• File a complaint with your provincial consumer protection office (find yours at canada.ca)
• Contact the Competition Bureau's consumer complaint line for unfair billing practices
• Dispute the charges with your credit card company or bank under chargeback rules (typically available within 60-120 days of the charge)
• Small claims court is available if the amount justifies it and other remedies have failed

You don't need a lawyer for most provincial complaints, and many are free to file. Stopee has seen these escalations resolve stubborn cancellation cases quickly.

Aurabloom subscription plans and pricing

Here's the full breakdown of what you're paying for each month.

Hidden costs to watch for

The monthly price is only part of the story. Shipping and handling charges are often bundled into your bill, and they're typically non-refundable even if you cancel mid-month. Some Aurabloom plans also charge annual membership fees upfront, which are stated as non-refundable in their terms. Always check your account page to see the full breakdown of fees before deciding to cancel.

How to cancel aurabloom in four steps

Stopee's approach to Aurabloom cancellation prioritizes speed and documentation-you'll have proof of cancellation within hours.

The fastest way: cancel through your aurabloom account online

1. Visit ca.aurabloom.com and sign in with your email and password.
   • If you don't remember your password, use the "Forgot Password" link to reset it.
2. Navigate to your account menu and select "Manage My Subscription" or "Account Settings".
   • The exact label may vary, but look for any option containing "subscription" or "billing."
3. Click the button to cancel or pause your subscription.
   • Read the options carefully: Aurabloom lets you pause (freeze temporarily) or cancel (permanently stop). Choose based on your needs.
4. Follow the on-screen prompts and confirm cancellation.
   • You should receive an immediate confirmation message and a follow-up email within minutes.
   • Pro tip: Take a screenshot of the confirmation page and save the confirmation email. You'll want this if any charges appear later.

If the web portal doesn't work: email cancellation

1. Compose an email to support@aurabloom.com with the subject line "Subscription Cancellation Request".
   • Use a clear, direct subject so your email isn't missed or sorted into spam.
2. Include the following information in the email body:
   • Your full name
   • Email address associated with your Aurabloom account
   • Subscription or order number (found in your account or previous receipts)
   • The date of your next scheduled billing charge
   • A simple statement: "I request immediate cancellation of my Aurabloom subscription effective today."
3. Send the email at least 48 hours before your next billing date.
   • Aurabloom's processing window varies, so sending 48 hours early gives them time to stop the charge.
   • Warning: If you email fewer than 48 hours before billing, you risk being charged for another month.
4. Wait for a reply confirmation email.
   • Aurabloom typically responds within 24 hours. If you don't hear back within 48 hours, send a follow-up.
   • Save this confirmation as proof of your cancellation request.

If you subscribed through an app store

1. Cancel the subscription directly through Apple App Store or Google Play:
   • Apple App Store: Settings > [Your Name] > Subscriptions > Aurabloom > Cancel Subscription
   • Google Play: Play Store > Menu > Subscriptions > Aurabloom > Cancel Subscription
2. After cancelling in the app store, also send a cancellation email to support@aurabloom.com.
   • App store cancellations sometimes take time to sync, and Aurabloom may not be immediately notified.
   • Pro tip: Mention in your email that you've cancelled through the app store and include the cancellation date from your app store confirmation for clarity.

Cancellation by postal mail (backup method)

If email and online methods fail, you can send a cancellation letter by registered mail with acknowledgment (in Canada, this is called "raccomandata A/R" or Canada Post's Registered Mail service).

1. Write a clear cancellation letter including your name, email, subscription number, and request for cancellation.
   • Keep the letter brief: "I request immediate cancellation of my Aurabloom subscription, effective today. Please confirm in writing or by email."
2. Send it to the Aurabloom support address (confirm the current address on their website before mailing, as it may change).
   • Use Canada Post Registered Mail so you have proof of delivery.
3. Keep your receipt and tracking number.
   • If charges appear after your letter's delivery date, you have documentary proof of your cancellation attempt.

What happens after you cancel aurabloom

Cancellation takes effect at the end of your current billing cycle, not immediately-this is standard for subscription services.

When billing stops

Your account will stop charging once the current billing period ends. If you cancelled on the 15th of the month and your billing date is the 20th, you'll receive one final charge on the 20th for that month. Future months will have no charges. Stopee recommends checking your bank or credit card statement 3-5 days after your next scheduled billing date to confirm the final charge went through and no additional charge followed.

What you keep and what you lose

Any items already shipped or scheduled to ship during your final billing cycle are yours to keep. You won't lose access to products you've already paid for. However, your account data and any saved preferences may be retained by Aurabloom for order history and customer support purposes, as stated in their privacy policy. If you want your data fully deleted, mention this explicitly in your cancellation message and ask for written confirmation of data removal.

Beware of re-subscription traps

Warning: Some subscription services make it easy to accidentally re-subscribe when you return to their website. After you cancel, avoid clicking "Reactivate Subscription" or "Resume My Box" unless you genuinely want to restart billing. Stopee recommends unsubscribing from Aurabloom's marketing emails as well, so reminder messages don't tempt you into accidental re-enrollment.

Refunds and what you can actually recover

Aurabloom's refund policy is strict, but you may have options depending on the reason you're cancelling.

Subscription charges are generally non-refundable

Once a monthly subscription charge is processed, Aurabloom does not offer prorated refunds for unused time. If you cancel on the 5th of a month and your next charge isn't until the 20th, you won't receive a refund for those 15 days. Shipping and handling fees are also non-refundable, even if you cancel before your box arrives. This is legally permissible in Canada as long as Aurabloom disclosed this policy clearly before you subscribed.

Exceptions: defective items and delayed shipments

You may be eligible for a refund in these specific cases:

• Damaged or defective items: If a crystal arrives broken or visibly flawed, contact Aurabloom with a photo and request a replacement or refund.
• Items not as described: If a product looks significantly different from the website or your expectations (wrong colour, size, quality), Aurabloom may offer a return and refund after inspection.
• Severely delayed shipments: If your box hasn't arrived within 4-6 weeks of the promised ship date, escalate with Aurabloom and request a refund for that month's charge.

The 30-day return policy for individual products

Aurabloom accepts returns of unused items in original packaging within 30 days of receipt. Return shipping is paid by you, and your original shipping cost is typically non-refundable. You'll receive a refund only for the product itself, not the full invoice. This is a narrow option and often not worth the return shipping cost on lower-priced crystals.

Charging back disputed charges

If Aurabloom continues charging after you've cancelled, or if you believe you were charged without consent, contact your bank or credit card issuer to dispute the transaction. In Canada, you have up to 120 days (sometimes longer) to file a chargeback. Your bank will investigate and may recover the funds. Stopee recommends keeping all email confirmations of your cancellation request as evidence for your dispute case.

Common mistakes that delay or botch cancellations

Cancellation should be straightforward, but small oversights can leave you charged another month or stuck in limbo with poor customer service.

Mistake 1: cancelling too close to your billing date

If you email your cancellation request fewer than 48 hours before your next charge, Aurabloom's system may process the charge before your cancellation is reviewed. Always count backward from your billing date and send your cancellation email at least 2 days in advance. Stopee recommends setting a phone reminder 4 days before billing so you have a safety margin.

Mistake 2: assuming app store cancellation is final

Cancelling only through Apple App Store or Google Play sometimes doesn't sync with Aurabloom's billing system for 24-48 hours. In the meantime, you may still be charged. Always follow up with an email to support@aurabloom.com even after you've cancelled in the app store. This creates a paper trail and forces Aurabloom to acknowledge your intent.

Mistake 3: not keeping copies of confirmation

If you don't save screenshots or emails confirming your cancellation, you have no proof if Aurabloom later claims they never received your request. Take screenshots of every cancellation step, forward confirmation emails to yourself, and store them in a dedicated folder. This takes 30 seconds and protects you completely.

Mistake 4: giving up after one attempt

If you email support@aurabloom.com and don't receive a response within 48 hours, send a follow-up email. If the web portal seems broken, try the email method. If neither works, escalate to your provincial consumer protection office. Stopee has found that persistent, documented follow-up almost always resolves cancellation blocks that initially seem stuck.

Mistake 5: leaving sensitive account data behind

After you cancel, your account may stay active with your name, email, address, and payment method visible. If you don't want Aurabloom storing this information indefinitely, request data deletion in your cancellation email and ask for written confirmation that your account has been fully removed.

Your cancellation checklist

Use this checklist to ensure your cancellation is complete and protected.

• I have logged into my Aurabloom account and checked my next billing date.
• I've calculated how many days remain before the next charge (at least 48 hours away).
• I've attempted online cancellation through "Manage My Subscription" (or noted that the option doesn't appear).
• I've sent a cancellation email to support@aurabloom.com with my full details and subscription number, sent at least 48 hours before billing.
• I've taken a screenshot of the cancellation confirmation page or saved the confirmation email.
• If I subscribed via app store, I've cancelled there as well and mentioned it in my email to support.
• I've checked my bank statement 3-5 days after my next scheduled billing date to confirm no charge occurred.
• If a final charge appeared (as expected), I've verified no second charge followed.
• I've requested data deletion if I don't want Aurabloom retaining my personal information.

Why stopee recommends taking action today

Subscription services count on inertia-the longer you stay, the more you pay. If you've decided Aurabloom isn't worth the money, the emotional burden of the decision is often harder than the actual cancellation process. Stopee has helped thousands of consumers cancel subscriptions they weren't using, and almost all report immediate relief once the first cancellation email is sent.

The steps above take 10 minutes maximum. The money you save by cancelling this week instead of next month is real and immediate. You can always resubscribe later if you change your mind, but there's no downside to stopping the bleeding now.

Resources if aurabloom refuses to cooperate

If you've followed these steps and Aurabloom continues to charge you or ignores your cancellation request, here's where to escalate:

• Competition Bureau (Canada): complaints.competition@canada.ca or call 1-800-348-5358
• Your provincial consumer protection office: Search "[your province] consumer protection" on Google to find the specific contact.
• Your bank or credit card company: Dispute the charge directly under their chargeback or payment dispute process.

You do not need a lawyer for any of these complaints, and they are free to file. Stopee encourages you to pursue these options if customer service fails, because companies respond quickly to official complaints in a way they often don't respond to consumer emails.

Making your final decision: stay or go

Before you hit cancel, ask yourself one last question: would you buy these items individually at Aurabloom's prices? If the answer is no, cancellation is the right choice. If the answer is yes but you're just tight on money this month, the pause option might work better. Stopee's job is to make sure you have full information and full control over your wallet-the decision itself is always yours.

Whatever you decide, cancelling Aurabloom is easy, legal, and completely within your consumer rights. Stopee has broken down every method and every pitfall so that you can move forward with confidence. Take action this week, keep your confirmations, and enjoy the money you're about to save.