Manage Beyond Body

How to cancel beyond body and understand your refund rights in canada

What beyond body is and why you might want to cancel

Beyond Body is a personalized digital wellness program that delivers customized fasting and nutrition plans through a companion mobile app. You access individualized content via monthly or multi-month subscriptions, plus optional one-time purchases like personalized paperback or eBook guides. The service operates across its website and major app stores (Apple App Store and Google Play), so where you subscribe determines how you cancel.

If you signed up through the Beyond Body website, your Apple ID, or your Google Play account, you'll cancel through different portals. Many subscribers discover they want to exit the program after their initial enthusiasm fades, or find the personalized approach doesn't align with their lifestyle. Stopee understands that cancelling digital wellness subscriptions can feel unnecessarily complicated, which is why we've mapped out every cancellation method available to Canadian customers.

Why cancelling beyond body matters

Beyond Body charges recurring subscription fees that continue indefinitely until you actively cancel. Simply deleting the app from your phone does not stop these charges, which is a critical point many customers overlook. Without intentional cancellation, you'll face ongoing CAD charges for content you no longer use. Stopee's research shows that unintentional auto-renewal charges are among the most common subscription frustrations Canadian consumers face.

Your rights as a canadian subscriber

Under the Canadian Consumer Protection Act and provincial consumer protection legislation, you have the right to cancel a subscription without penalty once you've used the service. Beyond Body's policy restricts refunds for change of mind, but Canadian law provides protections if the service is defective or materially misrepresented. If you were charged after cancelling, you can dispute the transaction with your payment card issuer or app store. Stopee recommends keeping all confirmation emails and transaction records as evidence should you need to escalate a dispute.

Beyond body pricing and plan options

Understanding what you're paying for helps you decide whether cancellation is the right move.

Notice that the longer your subscription commitment, the lower your per-month cost. However, if you decide the program isn't working for you, a 6-month plan locks you into $107.99 until the cycle completes. This is why understanding your cancellation options upfront matters.

How to cancel beyond body based on where you subscribed

Your cancellation method depends entirely on where you purchased your subscription.

Cancel if you subscribed through the beyond body website

Cancelling a website subscription is the most direct route because you control the process entirely.

1. Visit the Beyond Body website and sign in to your account using your email and password.
2. Locate the "Manage Your Subscription" link, typically found in the footer of the website or under account settings.
3. Select your active subscription plan and look for a "Cancel Subscription" or "End Membership" button.
4. Follow the prompts to confirm your cancellation. Beyond Body may offer a discount to retain your business, but you are not obligated to accept.
5. Take a screenshot of the cancellation confirmation page and save any confirmation email you receive. Warning: Do not close this page until you see explicit confirmation that cancellation was processed.
6. Check your email within 24 hours for a cancellation receipt from Beyond Body. If you don't receive one, email hello@beyondbody.me with your order details and request written confirmation of cancellation.

Cancel if you subscribed through apple app store

Apple manages your Beyond Body subscription independently of the Beyond Body website, so you must cancel through Apple settings.

1. On your iPhone, iPad, or Mac, open the Settings app (or System Settings on Mac).
2. Tap your name at the top, then select "Subscriptions" (on iPhone/iPad) or "Media & Purchases" followed by "Subscriptions" (on Mac).
3. Find "Beyond Body" in your active subscriptions list and tap it.
4. Select "Cancel Subscription" and confirm. Apple will display the end date of your current billing period-your access continues until that date.
5. Take a screenshot showing the cancellation confirmation and check your Apple account email for a cancellation receipt.
6. Pro tip: If you see "Subscription Expired" or no Beyond Body entry in your subscriptions, your subscription is already cancelled or expired. Double-check by searching your email for recent charges to confirm current status.

Cancel if you subscribed through google play store

Google Play subscriptions must be cancelled through the Google Play app on your Android device or the Google Play website.

1. Open the Google Play app on your Android device, or visit play.google.com in your browser.
2. In the app, tap your profile icon (top-right) and select "Payments and subscriptions" then "Subscriptions." On the website, look for "Manage subscriptions" under your account menu.
3. Tap or click "Beyond Body" in your active subscriptions.
4. Select "Cancel subscription" and follow the prompts. Google will confirm the date your subscription ends.
5. Save a screenshot of the cancellation confirmation and verify a cancellation receipt arrives in your Google account email.
6. Warning: If you cannot locate Beyond Body in your subscriptions list, it may already be cancelled. Contact Google Play support at support.google.com if you were charged recently without seeing an active subscription.

Cancel if you cannot access the original purchase portal

If you've lost access to your Apple ID, Google account, or Beyond Body website login, you can still cancel by contacting customer support.

1. Email Beyond Body directly at hello@beyondbody.me with the subject line "Subscription Cancellation Request."
2. In your email, provide the following details:
   • Your full name and account email address
   • The phone number or Apple ID/Google account email associated with your subscription
   • Your most recent order or transaction number (from your email receipt or card statement)
   • The date you want the cancellation to take effect (typically "immediately" or "at the end of the current billing period")
3. Request written confirmation of cancellation and a cancellation reference number.
4. Send the email from the same address tied to your Beyond Body account to speed verification.
5. Keep the email and any response for your records. If Beyond Body doesn't respond within 5 business days, follow up with a second email referencing your original message.

What happens after you cancel beyond body

Cancellation doesn't mean instant loss of access, but understanding the timeline protects your interests.

Your access timeline post-cancellation

When you cancel, your subscription's auto-renewal feature turns off immediately. However, you retain full app and content access through the end of your current billing period-the period you've already paid for. For example, if you cancel on the 15th of a monthly cycle that renews on the 30th, you keep access until the 30th at no additional cost.

After your paid period ends, the app will restrict access to personalized plans and content. You won't be able to retrieve new meal recommendations or fasting protocols unless you subscribe again. Stopee recommends exporting or screenshotting your personalized plans before the access window closes, since Beyond Body does not automatically provide export features for cancelled accounts.

Saving your data before access expires

Beyond Body's data retention policy for cancelled accounts is not publicly detailed on their Help Center, so treat your final access window as the only time to preserve your information.

• Take screenshots of your personalized fasting schedule, nutrition plan, and any progress notes you've recorded.
• If you purchased a personalized eBook or paperback, download it to your device or confirm it's already in your email receipt.
• Export any meal plans or progress tracking data to a notes app or document for your personal records.
• Record any insights or learnings from the app before your access expires.

Beyond body refund policy and your options

Beyond Body's refund stance is strict, but Canadian consumer law offers certain protections.

When beyond body will and won't refund

According to Beyond Body's published refund policy, refunds are not provided for change of mind. The company classifies personalized digital content as non-refundable once accessed. However, refunds are considered within 14 days of purchase if a product is faulty or defective, though proof is required and the refund must be for a legitimate product defect-not buyer's remorse.

Stopee's consumer research shows that digital wellness companies often apply this policy inflexibly. If you cancel immediately after purchase (within 24 hours) without accessing the app, contact Beyond Body to ask whether a one-time courtesy refund is possible. Some companies will grant this once per account, though they're not obligated to do so.

Disputing unauthorized or repeated charges

If you cancelled but were still charged after your paid period ended, you have multiple escalation paths. First, contact Beyond Body at hello@beyondbody.me with proof of cancellation and request an immediate refund of the unauthorized charge. If Beyond Body doesn't respond within 10 business days, file a chargeback dispute with your payment card issuer (Visa, Mastercard, American Express) or contact Apple/Google support if the charge came through an app store.

Keep detailed records including your cancellation confirmation, the date you cancelled, the date the unauthorized charge appeared, and your bank or credit card statement showing the charge. This documentation strengthens your dispute claim significantly. Canadian banks are required to investigate chargeback claims within 30 days.

Complaints to provincial consumer protection authorities

If Beyond Body refuses to acknowledge a billing error or wrongfully charges your card repeatedly, you can file a complaint with your provincial consumer protection agency. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, reach out to the Consumer Protection Office. These authorities can investigate and compel refunds if they find evidence of unfair billing practices. Stopee recommends documenting your attempted resolution with Beyond Body before escalating to a provincial authority, as most agencies require evidence that you've tried resolving the issue directly first.

Common mistakes when cancelling beyond body

It's frustrating to think you've cancelled only to discover unexpected charges weeks later. Here are the traps to avoid.

Mistake 1: uninstalling the app without cancelling the subscription

This is the most frequent error. Deleting the Beyond Body app from your phone does absolutely nothing to stop charges. Your subscription continues to auto-renew until you cancel through the original purchase platform (website, Apple, or Google). Many customers assume deletion equals cancellation and wake up to a CAD charge they didn't expect.

Mistake 2: cancelling in the wrong place

If you subscribed through Apple App Store but attempt to cancel via the Beyond Body website, your cancellation won't process. The two systems don't talk to each other. Verify where you purchased before cancelling. Check your original purchase email receipt-it will clearly state "Purchased on Apple App Store" or "Purchased on Google Play" or show a Beyond Body website order confirmation.

Mistake 3: not saving cancellation confirmation

Screenshots fade from memory. If Beyond Body later claims you never cancelled and charges you again, your email confirmation and screenshots become legal evidence. Take screenshots immediately and forward your confirmation email to yourself or save it in a folder labelled "Cancellations" on your computer.

Mistake 4: cancelling mid-cycle expecting an immediate refund

When you cancel a subscription mid-billing cycle, you do not receive a refund for the unused portion. You keep access until the end of that cycle, but no money comes back. If you need to cancel immediately for financial reasons, contact Beyond Body at hello@beyondbody.me and request a prorated refund (repayment for unused time), though they're under no obligation to grant it. Stopee has seen companies approve prorated refunds on a case-by-case basis if you ask respectfully and explain your situation.

Mistake 5: ignoring confirmation delays

If you cancel and don't receive a confirmation email within 24 hours, it likely means the cancellation didn't process. Follow up immediately. Waiting a week to check is a recipe for an unexpected charge. Email Beyond Body's support team the same day you cancel, requesting a confirmation reference number even if the portal showed a success message.

Checklist for cancelling beyond body safely

Use this step-by-step checklist to ensure your cancellation sticks.

• Identify where you purchased: website, Apple App Store, or Google Play.
• Log in to the correct cancellation platform right now (don't wait).
• Locate your active subscription and select the cancellation option.
• Record the cancellation confirmation date and reference number (if provided).
• Take a screenshot of the confirmation page before closing your browser or app.
• Check your email for a cancellation receipt within 24 hours. If none arrives, email hello@beyondbody.me the same day.
• Save the confirmation email in a dedicated "Cancellations" folder or in your password manager's secure notes.
• Export or screenshot any personalized plans or data you want to keep.
• Mark your calendar for the end date of your paid period to confirm access expires as expected.
• Monitor your bank or credit card statement 3-5 days after the paid period ends to confirm no further charges appear.
• If unexpected charges occur after cancellation, dispute them with your card issuer within 60 days.

Consumer protection summary and your rights in canada

Canadian consumers benefit from strong subscription protection laws that Beyond Body must respect.

Your rights under canadian law

The Competition Act and provincial consumer protection acts require that subscription businesses clearly disclose auto-renewal terms and make cancellation as easy as purchase. Beyond Body must allow you to cancel through the same platform where you subscribed (website cancels on website, Apple cancels on Apple, Google cancels on Google). If the company makes cancellation deliberately difficult or ignores your cancellation request, this may violate the Competition Act, which prohibits unfair business practices.

Additionally, if Beyond Body's service fails to deliver the personalized plans promised, or if the app is so buggy it's unusable, you may be entitled to a refund under the Consumer Protection Act's implied warranty of reasonable quality. Stopee recommends documenting these issues with screenshots and dates in case you need to file a complaint with your provincial consumer protection authority.

When to escalate beyond beyond body

If Beyond Body ignores your cancellation request, refuses to issue a refund for an unauthorized charge, or doesn't respond to your emails within 10 business days, escalate to your provincial authority. In Canada, consumer protection varies by province, but most provinces have a dedicated office (Ontario: Ministry of Government and Consumer Services; British Columbia: Consumer Protection Office; Alberta: Fair Trading Act complaints through Service Alberta). File a formal complaint, provide your documentation, and let the authority investigate. Stopee has seen provincial agencies recover funds for consumers whose complaints were ignored by the company.

Why stopee exists and how we help you cancel

Cancelling subscriptions should never require a manual or expert guidance. Stopee has built a free resource library specifically to help Canadian consumers like you navigate cancellation across hundreds of services. Beyond Body is just one example of a company with a multi-platform subscription model that confuses customers about where to cancel.

Stopee's mission is to empower you with clear, step-by-step instructions, insider tips about dark patterns, and knowledge of your consumer rights. We've helped thousands of consumers cancel Beyond Body and recover unauthorized charges by providing the exact processes and escalation strategies outlined in this guide. Stopee exists because the consumer should never be powerless in their subscription relationship.

If you get stuck cancelling Beyond Body, your bank or provincial consumer protection authority are your allies. Stopee has equipped you with the knowledge and checklist to succeed on your own. Your CAD is yours to keep-use it wisely.