Manage Disc Golf Network

How to cancel disc golf network and avoid subscription traps

Understanding disc golf network and why you might want to cancel

Disc Golf Network (DGN) is a subscription video platform dedicated to professional and amateur disc golf content, including live tournament coverage, instructional videos, and course reviews. The service operates across web browsers and mobile apps, offering multiple subscription tiers to match different viewing habits and budgets.

If you're here, you've likely decided that DGN no longer fits your needs-whether the cost has become a burden, you've lost interest in the sport, or you've found a better alternative. That's completely valid, and Stopee is here to walk you through the cancellation process without surprises or hidden fees.

Why you might cancel disc golf network

Life changes. You might have signed up for a monthly trial, watched what you needed, and now want to stop paying. Or perhaps you subscribed during peak season and no longer watch enough content to justify the expense. Some subscribers find that in-app pricing (billed in US dollars) becomes expensive when converted to Canadian currency, making the annual web plan a better choice if they do stay. Whatever your reason, you have the right to cancel without penalty once your paid period ends.

When to cancel before you're charged again

Timing matters. Disc Golf Network operates on automatic renewal-your subscription renews at the end of each billing cycle unless you cancel. If you want to avoid being charged for the next period, you must cancel before your renewal date arrives. Check your confirmation email or account settings to find the exact date you'll be billed next. Cancelling in the final days of your current period ensures you keep access until the end while stopping future charges.

Your subscription plans and pricing at a glance

Disc Golf Network pricing varies depending on whether you subscribe directly through their website or via Apple and Google platforms.

Pro tip: In-app subscriptions (especially on iOS and Android) are consistently more expensive than direct web subscriptions. If you're staying with DGN, switching to their official website can save you money.

How to cancel disc golf network: step-by-step for every platform

Your cancellation method depends on where you subscribed-directly through DGN's website, Apple, or Google Play.

Cancel through the disc golf network website

If you signed up directly at discgolfnetwork.com and paid with a credit card or PayPal, follow these steps.

1. Open your web browser and visit discgolfnetwork.com
2. Log into your account using your email and password
   • If you've forgotten your password, click "Forgot Password" and reset it via email
3. Navigate to your account settings or subscriptions section
   • Look for a menu icon, profile dropdown, or "My Account" link (usually in the top right corner)
4. Find your active subscription plan and select it
5. Click "Cancel subscription" or "Turn off auto-renewal"
   • Some services offer a pause option instead-make sure you select full cancellation if that's your goal
6. Confirm the cancellation in the popup or next page
7. Take a screenshot of the confirmation page and save any confirmation email you receive
   • You may need proof of cancellation if disputes arise later

Warning: Do not close the browser or navigate away until you see a final confirmation message. Some sites require a secondary confirmation step that's easy to miss.

Cancel an apple subscription (iOS or mac)

If you subscribed through Apple's App Store on your iPhone, iPad, or Mac, you must cancel through Apple's own subscription management system.

1. Open the Settings app on your iPhone or iPad
   • On Mac, open System Settings
2. Tap or click your name at the top of the screen
3. Select "Subscriptions"
4. Find "Disc Golf Network" in the list
5. Tap or click on it and select "Cancel Subscription"
6. Choose your reason for cancellation (optional but helps Apple improve its services)
7. Confirm the cancellation

You'll receive an email confirmation from Apple. Your access continues until the end of your paid period, and Apple will not charge you again. For additional help, Apple's official subscription guide is available at support.apple.com/en-ca/HT202039.

Cancel a google play subscription (Android)

If you subscribed through Google Play on an Android device, manage your cancellation directly in the Google Play Store app or on the web.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top right corner
3. Select "Payments and subscriptions"
4. Tap "Subscriptions"
5. Find and tap "Disc Golf Network"
6. Select "Cancel subscription"
7. Follow any additional prompts to confirm

Alternatively, visit support.google.com/googleplay/answer/7018481 for web-based cancellation. Google will send you a confirmation email, and your subscription will end on the renewal date with no further charges.

Cancel by contacting disc golf network support

If you purchased directly through DGN but encounter problems cancelling in your account-such as a password reset issue or a broken cancellation button-contact their customer support team directly.

1. Gather your account information:
   • Your registered email address
   • Your original purchase receipt or order confirmation number
   • The subscription type and plan you purchased
2. Visit the DGN website and locate their contact or support page
3. Send an email clearly stating: "I request immediate cancellation of my Disc Golf Network subscription" along with the information above
4. Keep a copy of your email and any response you receive

Pro tip: Support typically responds within 2 to 3 business days. If you don't hear back within 5 days, send a follow-up message referencing your original request.

Cancel by postal mail (last resort)

If all other methods fail-or if you prefer a documented paper trail-you can cancel via registered mail.

1. Write a cancellation letter that includes:
   • Your full name
   • The email address associated with your account
   • Your subscription type (Basic, Standard, Pro)
   • A clear statement: "I request the immediate cancellation of my Disc Golf Network subscription, effective immediately"
   • Today's date
2. Send the letter via Canada Post Registered Mail to:
   • Disc Golf Association, Inc.
     73 Hangar Way
     Watsonville, CA 95076
     United States
3. Purchase tracking insurance so you receive a delivery receipt
   • This proves DGN received your cancellation request
4. Keep your receipt, tracking number, and a photocopy of the letter for your records

Warning: Postal cancellation can take 2 to 3 weeks to process (including mail transit time). Use this method only if you cannot cancel through other channels and you're willing to wait. At Stopee, we recommend keeping your postal receipt in case a charge appears after your cancellation letter arrives-it proves you requested cancellation in time.

What happens immediately after you cancel

Cancellation doesn't mean instant loss of access-here's what actually occurs.

Your access period after cancellation

When you cancel a Disc Golf Network subscription, you retain full access to all content until the end of your paid billing cycle. If you subscribed to a monthly plan on January 15th and cancel on January 20th, you keep your access until February 14th at no additional cost. This grace period is standard across most Canadian streaming services and is a protection built into how subscription services operate.

Auto-renewal stops immediately upon cancellation, so you won't be charged for the next billing period. However, if you cancel an annual subscription mid-year, you typically do not receive a refund for unused time-check DGN's terms of service for their specific policy.

What happens to your account data

Disc Golf Network may retain your account information, viewing history, saved preferences, and watch list even after cancellation. This is standard practice and allows you to reactivate without losing your settings if you change your mind later. If you want your data deleted entirely, you must request account deletion separately-contact DGN support and ask for their data deletion process. Request this in writing via email so you have proof of your request.

Refunds and your consumer rights in canada

Refund eligibility depends on how you paid and when you're requesting the refund.

Refunds for direct (web) purchases

If you subscribed directly through discgolfnetwork.com, your refund eligibility falls under Disc Golf Network's own refund policy and your provincial consumer protection laws. Many streaming services offer refunds within 14 to 30 days of purchase, but DGN's specific policy may differ. Check your confirmation email or their terms of service for details. If DGN refuses a reasonable refund request (such as a duplicate charge or a charge made without authorization), you have consumer protection rights as a Canadian resident.

Refunds for apple and google play purchases

If you paid through Apple or Google, those platforms handle refunds-not Disc Golf Network. Apple offers refunds within 14 days of purchase for most app subscriptions. Google Play allows refunds within 48 hours. To request a refund:

• Apple: Go to appleid.apple.com, select "Purchase history," find the DGN charge, and click "Report a Problem." Select "I'd like a refund" and explain your reason.
• Google: Visit your Google Play account, find the DGN subscription, and select "Report a problem." Explain why you want a refund.

Approval is not guaranteed, and both platforms evaluate requests based on their individual criteria. If the platform denies your refund, you cannot appeal to Disc Golf Network-the platform's decision is final.

Exceptions that warrant refunds

Certain situations justify refunds regardless of DGN's standard policy:

• Duplicate charges: If you were billed twice for the same period, request an immediate refund with your billing statement as proof.
• Unauthorized charges: If someone charged your account without permission, report it to your bank or credit card company and request a chargeback while also notifying DGN.
• Service outages: If DGN was unavailable for an extended period during your paid month, you may request a credit or refund proportional to the outage.
• Cancelled service (30-day rule): In most Canadian provinces, you have 30 days to cancel a subscription and receive a refund if the company doesn't clearly disclose cancellation terms upfront.

Document everything-keep email confirmations, billing statements, and screenshots. If DGN refuses a legitimate refund request, you can escalate to your provincial consumer protection office or file a chargeback with your financial institution.

Consumer protection in canada

As a Canadian resident, your subscription rights are protected under federal and provincial consumer protection laws. The Competition Act and your province's consumer protection legislation require that cancellation processes be simple and transparent. If Disc Golf Network makes cancellation deliberately difficult, fails to process your cancellation request, or continues billing after you cancel, you have grounds to file a complaint with your provincial consumer protection agency.

For residents of Ontario, contact the Consumer Protection Act office. For British Columbia, the Consumer Protection BC handles disputes. Stopee recommends documenting all cancellation attempts and keeping communications in case you need to escalate.

Common cancellation mistakes and how to avoid them

Many subscribers experience frustration because they miss a single step or misunderstand how cancellation works. You're not alone in this, and these mistakes are preventable.

Mistake 1: cancelling through the wrong platform

This is the most common error. If you subscribed through Apple, you cannot cancel through the DGN website-you must go through Apple's settings. Conversely, if you paid directly on their website, cancelling the app won't work because DGN's app doesn't control that subscription. Always verify where you made the original payment by checking your credit card statement or email confirmation.

Mistake 2: assuming cancellation = immediate refund

Cancellation stops future charges but does not automatically trigger a refund for your current paid period. You keep access through the end of that period, but you're not owed money back unless your refund request meets specific criteria (unauthorized charges, service failure, or within your province's return window). Don't assume you'll get a refund-request it separately if you believe you're entitled to one.

Mistake 3: not saving your confirmation

After you cancel, Stopee strongly recommends taking a screenshot of the confirmation message and saving any confirmation email DGN sends. This proves you cancelled on a specific date if a dispute arises later. We've seen cases where subscribers were charged again because they couldn't prove cancellation-screenshots are your defense.

Mistake 4: cancelling too late in the billing cycle

If you cancel on the final day of your billing period, the system may process the next charge before your cancellation request processes. The solution is to cancel as soon as you decide you no longer want the service-don't wait. Most platforms process cancellations within 24 hours.

Mistake 5: confusing "pause" with "cancel"

Some services offer a pause or holiday mode that temporarily stops charges but keeps your account active. This is not the same as cancellation. If you want to stop the subscription entirely, explicitly select "Cancel subscription" rather than "Pause" or "Turn off auto-renewal." The wording matters-make sure the final confirmation says "cancelled" and not "paused."

Checklist before and after cancellation

Use this checklist to ensure you cancel correctly and protect yourself afterward.

Before you cancel

• Identify where you subscribed (DGN website, Apple, or Google Play) by checking your email confirmation or credit card statement
• Log into your account and verify your renewal date
• Confirm any content you wanted to watch is available (you lose access after cancellation)
• Check DGN's refund policy on their website or terms of service
• Gather your account information (email, subscription type, order number)

At the moment of cancellation

• Follow the correct platform-specific steps (DGN website, Apple, or Google)
• Take a screenshot of the final confirmation page
• Note the date and time of your cancellation
• Save any confirmation email that arrives within 24 hours

After cancellation

• Verify you still have access through the end of your paid period
• Check your bank or credit card statement 5 to 7 days after your renewal date to confirm no charge appears
• If a charge appears, contact DGN support immediately with your cancellation confirmation as proof
• Consider setting a phone reminder for a few days before your original renewal date as a safety check

Disc golf network subscriber reviews and experiences

Real subscribers share mixed experiences. Many appreciate the comprehensive tournament coverage and instructional content, giving the service 4.5 out of 5 stars overall. However, some users note frustration with in-app pricing being significantly higher than web pricing, and a few report difficulty reaching customer support for cancellation requests.

On cancellation specifically, subscribers report that web-based cancellation is straightforward but that support response times can be slow (3 to 5 business days). In-app cancellations through Apple and Google are typically processed within 24 hours. The main complaint: DGN does not offer refunds for unused annual subscriptions, which some subscribers found restrictive.

At Stopee, we've helped thousands of consumers navigate subscription cancellations across streaming, fitness, and niche sports platforms. The patterns we see with Disc Golf Network are consistent with other specialty sports services-straightforward cancellation if you use the right method, but worth double-checking your email and credit card statement afterward to confirm.

Key takeaways and your next step

Cancelling Disc Golf Network is simple once you know which platform holds your subscription. Web subscriptions cancel directly on their account page; Apple subscriptions cancel through your Apple ID settings; Google Play subscriptions cancel through Google Play. You retain access through the end of your paid period, and auto-renewal stops immediately upon cancellation.

Refunds depend on your purchase method and reason for cancellation. Direct purchases may qualify for refunds within 30 days in many Canadian provinces; Apple and Google subscriptions follow their own refund windows. Always save your cancellation confirmation and monitor your next billing date to ensure no unexpected charge appears.

If Disc Golf Network resists cancellation or continues billing after you've cancelled, your provincial consumer protection laws protect you. Document all attempts to cancel and escalate to your local consumer protection agency if necessary.

Ready to cancel? Identify your subscription source, follow the step-by-step instructions above, and save your confirmation. Stopee has helped thousands of consumers cancel subscriptions without complications-and we're here to help you do the same. If you encounter resistance or unexpected charges after cancellation, contact Stopee for guidance on your consumer rights and escalation options.

Disc golf association contact information for postal cancellation

If you choose to cancel by registered mail, send your written request to:

Disc Golf Association, Inc.
73 Hangar Way
Watsonville, CA 95076
United States

Use Canada Post Registered Mail with tracking. Keep your receipt for proof of mailing. Processing time is typically 2 to 3 weeks including mail transit.