Manage Rad Tv

How to cancel rad TV and protect your canadian subscription rights

Understanding rad TV and why you might want to cancel

Rad TV is a streaming platform that offers Premium and Premium+ subscription tiers with features like ad-free viewing, sideloading, private uploads, and AI generation credits. The service bills you monthly in USD, and subscriptions renew automatically unless you take action to stop them. If you've decided that Rad TV no longer fits your needs, or if you're concerned about recurring charges, Stopee is here to walk you through every step of the cancellation process.

Whether you subscribed directly through Rad TV's website, via Apple's App Store, or through Google Play, your cancellation method depends on where you signed up. Each path has different rules, and understanding your specific situation upfront saves you frustration and protects you from unexpected charges.

Rad TV's pricing structure

Rad TV offers two tiers, both billed monthly in USD and charged to your payment method automatically:

If you're paying in Canadian dollars, exchange rates mean your actual CAD charge varies month to month. This is another reason to review your subscriptions regularly and cancel promptly if you're no longer using the service.

Should you cancel rad TV

You might cancel because you no longer watch content, prefer competing platforms, want to reduce monthly expenses, or are concerned about unauthorized charges. Stopee recommends cancelling immediately if any of these apply to you, because every day you delay is another day of subscription fees. Unlike some services that offer prorated refunds, Rad TV charges in advance and does not refund unused portions of your billing cycle, so timing matters.

How to cancel rad TV across all platforms

Your cancellation steps depend on which platform you used to subscribe. Follow the correct method for your situation to ensure the cancellation is processed and your subscription stops renewing.

Cancel rad TV via the website

If you signed up directly at Rad TV's website and pay Rad TV (not through an app store), this is your cancellation method:

1. Visit Rad.tv/account and sign in with your email and password.
   • If you've forgotten your password, click the "Forgot password" link and reset it via email before proceeding.
2. Locate your subscription or billing section on your account dashboard.
   • This may be labeled "Subscription", "Billing", "Plans", or "Premium".
3. Click the "Edit Subscription" or "Manage Subscription" button.
   • A dropdown or new page will appear showing your current plan and renewal date.
4. Select "Cancel Subscription" from the menu options.
   • Rad TV may ask you why you're leaving; this is optional feedback and does not affect your cancellation.
5. Confirm your cancellation when prompted.
   • Your subscription will remain active until the end of your current billing cycle, after which it will not renew.
6. Check your email for a cancellation confirmation message from Rad TV.
   • Pro tip: Screenshot or print this confirmation and save it for your records. You'll need proof if a charge appears after cancellation.

Warning: Do not assume your cancellation is complete until you receive an email confirmation. If you don't see a confirmation within 24 hours, log back into your account and verify that the subscription status shows as "Cancelled" or "Inactive".

Cancel rad TV on apple app store (iOS)

If you subscribe to Rad TV through Apple on an iPhone, iPad, or Mac, you must cancel through Apple's system. Rad TV cannot cancel App Store subscriptions on your behalf, even if you contact their support team.

1. On your iPhone or iPad, open the Settings app.
   • Settings is typically on your home screen.
2. Tap your name or Apple ID at the top of the Settings menu.
   • You may see "Apple ID", "iCloud", or your name, depending on your device.
3. Select "Subscriptions".
   • If you don't see this option immediately, tap "iTunes and App Store", then look for "Subscriptions" below.
4. Find "Rad TV" in your active subscriptions list.
   • If you see multiple entries, make sure you select the one labeled "Rad TV" (not a similar service).
5. Tap "Rad TV" to open its subscription details.
   • You'll see your renewal date and billing information.
6. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple may offer a retention deal; you can decline this and proceed with cancellation.
7. Confirm your cancellation when prompted.
   • Apple will send you a confirmation email within minutes.

You can also manage subscriptions on a Mac or via iCloud.com. Visit support.apple.com and search "Manage your subscriptions" for web-based instructions if you prefer a desktop approach.

Warning: Cancelling Rad TV through Apple does not delete your Rad TV account. Your app will remain installed, but your Premium features will stop working after your billing cycle ends. You can delete the app manually if you wish.

Cancel rad TV on google play (Android)

If you subscribe to Rad TV through Google Play on an Android phone or tablet, cancel through Google's subscription system. Like Apple, Google Play manages the billing, and Rad TV cannot cancel on your behalf.

1. On your Android device, open the Google Play app (usually labeled "Play Store").
   • It has a colorful triangle icon.
2. Tap the profile icon in the top right corner.
   • It looks like a circle with your initial or profile picture.
3. Select "Payments and subscriptions".
   • You may also see "Manage your Google Play account" as the first option; tap that, then select "Payments and subscriptions".
4. Tap "Subscriptions".
   • This shows all active and paused subscriptions on your account.
5. Find and tap "Rad TV" in the list.
   • Verify the icon and name match Rad TV exactly to avoid cancelling the wrong service.
6. Tap "Cancel subscription".
   • Google may explain why you're leaving; fill this out if you want, but it's not required.
7. Confirm cancellation when prompted.
   • Google will send you a confirmation email.

Alternatively, you can visit play.google.com on a computer, log in, and follow the same steps under "Payments and subscriptions".

Pro tip: Google Play often allows you to pause a subscription for a set period instead of cancelling outright. If you're unsure whether you'll return to Rad TV later, pausing for 1-3 months might be a gentler option than full cancellation.

What happens immediately after you cancel

Cancellation can feel uncertain when you're waiting to see the results. Here's exactly what to expect in the days and weeks after you submit your cancellation request.

Your access during the grace period

When you cancel Rad TV through any platform, your Premium features remain active until the end of your current billing cycle. This is not a refund or credit; it's the completion of the access you've already paid for. If your renewal date is 15 days away, you have 15 more days of ad-free viewing, sideloading, and AI credits. After that date passes, your account reverts to a free tier (if one exists) or loses all Premium features without warning.

Mark your cancellation date and renewal date in your calendar or phone reminders so you know exactly when to expect the change. Stopee recommends setting a reminder for two days before your renewal date to verify that no new charge has appeared on your bank statement or credit card.

Your account and content after cancellation

Cancelling your subscription does not automatically delete your Rad TV account or any content you've uploaded. Your profile, videos, and account history remain on Rad TV's servers unless you request deletion separately. If you want your account completely removed, you must contact Rad TV support directly or check your account settings for a data deletion option. Some services honor deletion requests within 30 days; others may take longer. Document this request in writing and keep a copy for your records.

Refunds and financial protections in canada

Understanding your refund rights is crucial, especially when dealing with recurring charges and advance billing.

Rad TV's no-refund policy

Rad TV's Terms of Service state clearly that all subscription fees are non-refundable. You pay in advance for your monthly access, and if you cancel mid-cycle, you do not receive a refund or credit for unused days. This policy is common in the streaming industry, but it does not override your consumer protection rights in Canada. Stopee advises you to read Rad TV's full Terms of Service before disputing any charge, so you have documentation of what you agreed to.

Stream Pass NFTs and other digital items purchased through Rad TV are also non-refundable per their policy. Rad TV disclaims liability if you lose access due to wallet loss or transfers, so treat NFT purchases with the same caution as any blockchain transaction.

Refunds through apple and google

If you subscribed via Apple's App Store or Google Play, those platforms' refund policies may override Rad TV's policy. Apple typically allows refunds within 14 days of purchase for accidental or problematic transactions. Google Play offers 48 hours for refunds on subscription charges. To request a refund:

• Apple: Visit support.apple.com, select "Subscriptions and Purchases", and report a problem. Explain why you want a refund (e.g., unwanted charge, service quality issue).
• Google: Visit your play.google.com account, find the charge under "Payments", and select "Report a problem". Google reviews your claim and may approve a refund within 48 hours.

Pro tip: If a charge appears after you've cancelled, contact the app store immediately. The sooner you report it, the faster you'll get a refund decision. Keep screenshots of your cancellation confirmation and the unexpected charge.

Your rights under canadian consumer protection law

Canadian federal law (Competition Act) and provincial consumer protection laws prohibit false, misleading, or unfair business practices, including unclear cancellation or refund terms. While Rad TV discloses its no-refund policy upfront, you have protection if the service you received was materially different from what was advertised, not of acceptable quality, or failed to function entirely.

For example, if Rad TV charged you for Premium features but you could not access them due to a service outage, or if the AI generation credits malfunctioned, you may have grounds to dispute the charge. Stopee recommends gathering evidence: screenshots of the service failure, dates and times of the problem, and copies of support tickets or messages if you reported the issue to Rad TV.

If Rad TV refuses to address your complaint, escalate to your provincial consumer protection office or your credit card issuer's chargeback department. Many Canadian provinces have government offices dedicated to consumer disputes, such as ServiceBC (British Columbia), Serviceontario (Ontario), or your province's equivalent. These offices can investigate complaints and pressure companies to refund legitimate claims. Your credit card company can also dispute charges directly under their fraud and chargeback policies.

Common mistakes people make when cancelling rad TV

Even when you follow the steps correctly, small oversights can leave you vulnerable to surprise charges and continued billing frustration.

Unintended renewals and verification gaps

The most common cancellation mistake is assuming the cancellation went through without confirming it. You click "Cancel", see a confirmation screen, and think you're done. Days later, a new charge appears on your statement. This happens because you either cancelled the wrong service, missed a confirmation step, or the system experienced a glitch.

After you cancel, always take these verification steps within 24 hours:

• Log back into your Rad TV account (or your app store account) and check the subscription status. It should show "Cancelled", "Inactive", or "Expiring [date]", not "Active".
• Check your email for a cancellation confirmation from Rad TV or the app store. If you don't see it, check your spam folder.
• Do not delete the confirmation email. Save it or print it for your records.
• If you cancelled via app store, verify the status on the app store's website as well as on your phone.

Pro tip: Set a calendar reminder for three days after your billing cycle renewal date. Check your bank statement or credit card to confirm no new charge appeared. If a charge does appear, contact the app store or Rad TV immediately with your cancellation confirmation.

Confusion between platforms

If you have both a Rad TV website account and an app store subscription under the same email address, cancelling one does not cancel the other. You must cancel each separately. Some users cancel on the website but forget they also subscribed through Apple, only to be billed by Apple weeks later. Stopee recommends checking all your subscriptions across all platforms before you consider yourself fully cancelled.

Go through each platform systematically: log into Rad TV's website, check your Apple subscriptions, check your Google Play subscriptions, and check any other payment methods you may have used. Cancel on every platform where you have an active subscription.

Failing to act before the renewal date

Rad TV does not offer mid-cycle refunds, so every day you delay cancellation costs you money. If your renewal date is tomorrow and you cancel tonight, you've paid for a full month you might not use. Cancel as soon as you decide you're leaving, even if you don't plan to stop using the service immediately. Your access continues until the end of the paid cycle, so you lose nothing by cancelling early.

When to contact rad TV support directly

Most cancellations happen smoothly through the self-service methods above, but some situations require direct support contact. If you encounter any of these issues, reach out to Rad TV before disputing a charge.

• Unresponsive cancellation system: The website or app won't let you complete cancellation or shows an error message repeatedly.
• Unexpected charge after cancellation: You cancelled, received confirmation, but a new charge appeared on your statement.
• Account or login issues: You can't access your account to cancel, or you've forgotten your password and the reset isn't working.
• App store says "contact developer": The app store tells you Rad TV must process your refund request.
• Request for data deletion: You want Rad TV to delete your account and all personal data permanently.

Rad TV indicates that complaints or feedback may be sent to Little Star Media, Inc., the company behind Rad TV. While a specific contact email is not widely published, your best options are:

• Check Rad TV's website footer or "Contact Us" page for a support email or form.
• Send a formal written request to Little Star Media, Inc. via tracked mail (registered mail with return receipt) to the address listed on Rad TV's legal documentation or company registration.
• Document your request with screenshots of your cancellation attempts, confirmation emails, and any unauthorized charges.

If Rad TV does not respond within 14 business days, escalate to your provincial consumer protection office or your credit card company's chargeback department. Stopee has helped thousands of consumers cancel subscriptions and dispute charges by following this escalation path when companies ignore cancellation requests.

A quick checklist for your cancellation

Use this list to ensure you've completed every step:

Final steps and moving forward

Once your cancellation is complete, keep your confirmation and watch for any stray charges. If you do see an unexpected charge, contact the platform or your bank immediately with your cancellation proof.

Stopee is your trusted resource for transparent, step-by-step cancellation guidance for any subscription. Whether it's a streaming service, software, or digital product, you deserve clarity on how to stop paying and how to protect yourself from unwanted charges. Our guides have helped thousands of Canadian consumers cancel subscriptions confidently and recover refunds they didn't think they could claim.

If you have questions about your specific situation or need help escalating a dispute with Rad TV or your payment provider, visit Stopee.com to find more resources and join a community of consumers taking control of their subscriptions.