Manage Wemod

How to cancel your WeMod pro subscription in ireland

What is WeMod and why people subscribe

WeMod is a desktop application that gives single-player PC gamers access to mods, trainers, maps and gameplay customization tools. You download the app, browse a community library of modifications for thousands of games, and apply them with one-click toggles. The free tier lets you access shared mods created by the community. The Pro subscription unlocks remote mobile controls, precision mod tuning, saved mod profiles, priority support and exclusive community channels. Many players subscribe for a few weeks or months to enhance a specific game, then cancel once they finish or move on.

Understanding WeMod's pricing and billing cycle

WeMod offers both free and paid tiers. The Pro subscription comes in two flavours: monthly and annual billing. Monthly Pro costs approximately €6.99 to €7.99 per month (prices vary by region and currency fluctuations). Annual Pro costs roughly €5.99 per month equivalent when paid upfront, giving you a lower effective monthly rate if you commit to 12 months. Your subscription automatically renews at the end of each billing period unless you cancel beforehand. This means you need to act before your renewal date to avoid being charged again.

Always check your email for a receipt or invoice when you first subscribe. This tells you the exact renewal date. Stopee recommends setting a phone reminder one week before that date so you don't forget to cancel if you want to stop being charged.

Common reasons why you might want to cancel

You finish a game and no longer need the mods. You experience technical issues with the app interfering with your games. You're concerned about privacy, unexpected pop-ups or app behaviour. You feel the subscription no longer represents value for money. You're frustrated with support response times. You simply want to stop automatic renewals. All of these are valid reasons, and Stopee supports your right to cancel at any time.

Your consumer rights in ireland

Irish consumer law protects you when you buy digital services like WeMod Pro.

The consumer rights act 2015 and your right to cancel

Under Irish and EU consumer law, you have the legal right to cancel a digital subscription within 14 calendar days of purchase without giving a reason. This is called the "cooling-off period". After 14 days, you can still cancel, but WeMod will not refund you unless the service breaches its contract or fails to deliver what was promised. If WeMod fails to provide the features described, stops working, or behaves in a way that breaches the terms of service, you can escalate to the Competition and Consumer Protection Commission (CCPC), Ireland's consumer watchdog. Stopee always encourages you to know these rights before you subscribe or cancel.

What the CCPC can do for you

If WeMod refuses to honour a refund you believe you're entitled to, or if you experience unfair contract terms, misleading advertising or non-delivery, you can lodge a complaint with the CCPC free of charge. The CCPC investigates breaches of consumer law and can take action against the company. Visit www.ccpc.ie to report a complaint. This is your safety net if standard cancellation doesn't resolve your issue. Keep records of all communication with WeMod and screenshots of the problem.

How to cancel WeMod pro on the website

Cancelling through the WeMod website takes about two minutes and stops future charges immediately.

1. Open a web browser and go to the WeMod website or log into your account at www.wemod.com.
2. Click on your profile icon or account settings in the top-right corner of the page.
3. Select "My Account" or "Account Settings" from the dropdown menu.
4. Look for the "Billing" or "Subscription" section.
5. Find your active subscription and click the "Cancel Subscription" button next to it.
   • You may see a prompt asking why you're cancelling. This is optional to fill in, but your feedback helps WeMod improve.
6. Confirm your cancellation when prompted. You should see a confirmation message on screen.
7. Check your email for a cancellation confirmation email from WeMod within minutes.

Pro tip: Take a screenshot of the confirmation message and save the confirmation email. You'll need proof if any dispute arises about your cancellation later.

How to cancel WeMod pro on the desktop app

If you prefer to cancel from the WeMod app itself, the steps are just as straightforward.

1. Open the WeMod desktop application.
2. Click the settings icon (usually a gear symbol) in the top-right corner of the app window.
3. Select "My Account" from the menu.
4. Navigate to the "Billing" section.
5. Find your active Pro subscription and click "Cancel Subscription".
   • You may be asked to provide feedback about your cancellation. You can skip this if you prefer.
6. Confirm your cancellation in the pop-up window.
7. Wait for a confirmation message to appear on screen, then check your email for a receipt.

Warning: Some users report that the mobile app can sometimes lag or display cached information. If the cancellation doesn't seem to go through, try cancelling via the website instead, which is more reliable.

What happens after you cancel

Cancelling WeMod Pro stops future charges, but you keep your Pro benefits until the end of your current billing period.

Your access after cancellation

You retain full Pro access until your paid period expires. If you paid for a monthly subscription on 15 March, your cancellation takes effect on 15 April (or your renewal date). You don't lose access early. After your billing period ends, your account reverts to the free tier. You can still use WeMod and access the community mod library, but you lose remote controls, saved profiles, priority support and exclusive community features. This means you can still play with free mods, but not the Pro tools.

Refunds and billing questions

WeMod does not typically issue refunds for cancelled subscriptions once you are outside the 14-day cooling-off period. If you paid annually and want to cancel part-way through, you have no automatic right to a pro-rata refund under the standard service terms. However, if the service failed to work, caused technical harm, or misrepresented features, you can request a refund. Contact WeMod support with evidence of the problem. Stopee recommends being clear and factual: explain exactly what went wrong, when it happened and how it affected your use.

Stopping automatic renewal before the next charge

Cancellation immediately stops auto-renewal. Your payment method will not be charged again. You will not receive a surprise invoice. If you cancel on 10 May and your renewal was due 10 June, you won't be charged on 10 June. Your existing paid period runs its full course, then ends. Double-check your email confirmation to confirm the cancellation is complete. Stopee advises watching your bank statement on or after your original renewal date to verify no charge appears.

Common mistakes to avoid when cancelling

Cancellation can feel stressful if you've had trouble with a service, and small mistakes can create confusion later.

Mistakes that leave you still paying

You log into the wrong account. You cancel a trial instead of the full subscription. You assume deleting the app cancels your subscription (it doesn't-the app is just software; your subscription lives in your account). You don't confirm the cancellation properly and assume it went through. You cancel via email to support without following up to check it was processed. You submit a refund request but never formally cancel the subscription, so you're still charged. Any of these can trap you into another unwanted charge.

How to make sure cancellation sticks

Cancel through the website or app-these are the official channels and leave a clear digital record. Don't rely on email or support tickets alone; use the account dashboard. Take a screenshot of the confirmation message. Save the confirmation email. Log back in 24 hours later and verify the subscription no longer appears as "active". Check your bank statement after the renewal date to confirm no charge went through. If anything looks wrong, contact WeMod support immediately with your screenshots as evidence.

Refunds, cooling-off and what to do if cancellation fails

Refunds are possible, but only under specific circumstances in Irish consumer law.

Your 14-day cooling-off right

You have 14 calendar days from the date you first subscribed to request a full refund, no questions asked. This applies even if you've used the service. To use this right, contact WeMod support or use the account settings to request a refund within 14 days of your initial purchase. Provide your order date and subscription details. WeMod should process the refund within 14 days of your request. If they refuse or delay beyond this window, escalate to the CCPC.

Refunds after 14 days

After 14 days, WeMod is not obliged to refund you unless the service breaches its contract or fails to deliver promised features. If the app crashes repeatedly, doesn't work as advertised, contains malware, violates your privacy, or misleads you about features, you have grounds for a refund or compensation. Document the problem: screenshots, dates, error messages. Contact WeMod support with this evidence. If they refuse, file a complaint with the CCPC. Stopee has helped thousands of consumers navigate these disputes by staying organised and calm.

What to do if WeMod doesn't process your cancellation

You cancel but the subscription is still active on your next renewal date. First, log in and check your account. Sometimes the system takes 24 hours to update. If it's still active after 24 hours, take a screenshot and contact WeMod support directly. Provide your screenshots, the date you cancelled and proof of the charge. Ask for an immediate refund of the unwanted charge. If WeMod ignores you or refuses, dispute the charge with your bank (chargeback). Irish banks can reverse fraudulent or unauthorised charges. At the same time, file a complaint with the CCPC and inform them WeMod failed to honour your cancellation request.

Checklist before you cancel

Use this to make sure you're ready and won't regret cancelling.

• Check your email for your most recent receipt. Note the renewal date.
• Make sure you've downloaded or screenshot any saved mod profiles or settings you want to keep (you lose access to saved profiles after cancellation).
• If you're using mods actively in a game, finish or back up your game saves before the Pro period ends.
• Decide if you want to request a refund (only possible within 14 days or if there's a service failure).
• Know your renewal date. Cancel at least 24 hours before it to be safe.
• Have your account login details ready.
• Prepare a reason for cancellation (optional, but helps WeMod improve).

When you should keep WeMod pro instead

Cancellation is the right choice if you're not using it or feel it's poor value. But it's worth keeping if any of these apply to you.

Contacting WeMod if you need help

If you run into problems cancelling or have questions about refunds, WeMod's support team can help.

WeMod customer support

Visit their support page at support.wemod.com or use the "Help" or "Contact Support" link within your account dashboard. You can also reach them via email if a contact address is listed on their website. Explain your issue clearly: state your account email, the date of your subscription, what you're trying to do and any error messages you see. Attach screenshots. Expect a response within 24-48 hours on weekdays.

Competition and Consumer Protection Commission (CCPC)

If WeMod doesn't resolve your problem, file a complaint free of charge at www.ccpc.ie. You can complain online, by phone on 01 402 5555, or by post to: CCPC, 4 Harcourt Road, Dublin 2, D02 W773, Ireland. Have your order details, screenshots and copies of all communication with WeMod ready.

Summary and next steps

Cancelling WeMod Pro is straightforward: log into your account, find the billing section, click "Cancel Subscription" and confirm. You can cancel via the website or app, and you retain Pro access until your billing period ends. You have a legal 14-day cooling-off right for refunds. After 14 days, refunds are only available if the service fails. If WeMod doesn't honour your cancellation or refund request, escalate to the CCPC. Stopee has helped thousands of consumers cancel subscriptions successfully by staying calm, keeping records and knowing their rights. Your time and money are yours-cancel whenever it makes sense for you, and don't hesitate to escalate if the company makes it difficult. Stopee is here to empower you throughout the process.