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Cancel Amoapps: The Right Way

How to cancel your amoapps limited subscription and stop unwanted charges

What is amoapps limited and why you might need to cancel

Amoapps Limited operates a network of fitness, nutrition and lifestyle mobile applications that charge recurring subscription fees. The company publishes several branded apps across the App Store and Google Play Store, each promising personalised workout plans, meal guidance and in-app coaching. Many of these apps offer low-cost trial periods that convert automatically into paid subscriptions-often without clear warning about the charge that will follow.

If you've received an unexpected renewal charge, spotted duplicate billing on your account, or simply decided the app wasn't delivering value, you're not alone. Stopee has reviewed hundreds of cancellation requests for amoapps limited, and the pattern is consistent: trials roll into subscriptions, add-ons appear on your bill without clear consent, and refunds can take weeks to process if you don't follow the right steps.

Common reasons people cancel amoapps limited

You might want to cancel if you've experienced any of the following: unexpected charges after a trial ended, multiple fees appearing in a single billing cycle, difficulty accessing the features promised at signup, or simply losing interest in the app. Some customers report signing up for a trial at a low cost (often £4.99 to £5.99) only to see charges jump to €48, €84 or even €120 when renewal hit. Others describe add-on purchases-like "personal coach" upgrades-that were charged without a distinct, separate approval.

The good news is that cancelling is possible, refunds are recoverable under Irish consumer law, and Stopee can guide you through every step to ensure your cancellation request sticks.

How amoapps limited presents its pricing

The company does not publish a single, transparent pricing table on a dedicated corporate website. Instead, subscription costs are scattered across app store listings, in-app prompts and third-party review pages. This fragmentation makes it hard to know in advance what you'll be charged after a trial-or what add-ons might appear on your bill. The table below reflects charges reported by real customers and tracked by consumer complaint platforms.

Reported charge Billing pattern / context
€48.39 Post-trial renewal charge; refund issued after dispute
€84.69 Multiple unexpected charges in single cycle
€120.95 Unauthorised payment; reported to payment provider
£5.99-£9.99 Initial trial cost; converts to higher recurring fee
£49.95-£99.95 Add-on or "personal coach" upgrade charges
Monthly recurring Standard subscription renewed without visible warning

Your consumer rights and how they protect you

When you cancel an amoapps limited subscription in Ireland, Irish and EU consumer law sits firmly in your corner.

Consumer rights act 2022 and your right to cancel

Under the Irish Consumer Rights Act 2022 (which implements the EU Consumer Rights Directive), you have the legal right to cancel any subscription within 14 calendar days of first signing up, no questions asked. This is called your "cooling-off period," and it applies even if you are happy with the service-you simply must notify the company in writing within the deadline.

If amoapps limited charged you during that 14-day window and you did not receive clear, easy-to-understand cancellation terms at the point of sale, you have even stronger grounds to dispute the charge. The company is required to provide cancellation instructions that are just as easy to use as the subscription process itself. If cancelling is harder than signing up, that's a breach of consumer law.

Additionally, if you signed up after the 14-day cooling-off period, you can still cancel immediately-but the company may legally apply a pro-rata charge for the time you used the service. Most people find that cancelling straight away and requesting a refund for the current billing period is effective.

When to escalate to the irish authorities

If amoapps limited refuses to acknowledge your cancellation request, delays your refund beyond 14 days, or ignores a dispute, you can escalate to the Competition and Consumer Protection Commission (CCPC). The CCPC is Ireland's official consumer watchdog and has the power to investigate breaches of consumer law, issue fines and compel refunds.

Keep detailed records: screenshots of charges, email confirmations of your cancellation request, transaction dates and amounts. Stopee recommends saving everything to a single folder so you can upload it to the CCPC if needed.

How to cancel your amoapps limited subscription

Cancellation depends on which platform you used to sign up-the App Store (iOS), Google Play Store (Android), or a web browser. Follow the method that matches your device.

Cancel through apple app store (iOS)

If you subscribed using an iPhone or iPad, follow these steps to cancel directly in your device settings.

  1. Open the Settings app on your iPhone or iPad.
    • Look for the grey gear icon on your home screen.
  2. Scroll down and tap [Your Name] (the name linked to your Apple ID).
    • If you use an older iOS version, tap iCloud instead.
  3. Tap Subscriptions.
    • You will see a list of all active subscriptions on your account.
  4. Find and tap the AmoApps app subscription (or the specific branded app name).
    • Look carefully-some subscriptions are named after the app, not the publisher.
  5. Tap Cancel Subscription (or Edit, then select Cancel).
    • Apple may show a confirmation screen asking you to reconsider; proceed with cancellation.
  6. Confirm the cancellation. You will receive an email from Apple confirming the end date.
    • Pro tip: Screenshot this confirmation email immediately. You'll need it if you need to dispute a charge later.

Warning: Deleting the app from your device does NOT cancel your subscription. You must follow the steps above.

Cancel through google play store (Android)

If you subscribed using an Android phone or tablet, cancel via the Google Play Store app or website.

  1. Open the Google Play Store app on your Android device.
    • It has a white triangle icon in a coloured square.
  2. Tap your Profile icon in the top right corner.
    • It appears as a small circle with your photo or initial.
  3. Select Manage subscriptions.
    • You will see all subscriptions linked to your Google account.
  4. Find and tap the AmoApps app (or the specific branded app).
    • Scroll if you have multiple subscriptions.
  5. Tap Cancel subscription.
    • Google will ask for a reason; select any reason that applies.
  6. Confirm cancellation. You will receive an email from Google confirming the end date.
    • Pro tip: Screenshot the confirmation page and the email. Keep both in a safe folder.

Warning: Uninstalling the Google Play Store app or clearing your cache does NOT cancel a subscription. Use the steps above.

Cancel via direct contact (if subscription status is unclear)

If you cannot find your subscription in the App Store or Google Play Store, or if you're unsure whether a subscription is still active, contact amoapps limited directly.

  1. Gather your account details: email address linked to the subscription, the app name, and the date you signed up.
    • This information helps the company identify your subscription quickly.
  2. Send a formal cancellation request email to the company's support address (found on the app's listing page or in the app's settings menu).
    • Write a clear subject line: "Cancellation request for [app name] subscription - [your email address]"
    • Include today's date, your full name and the email linked to your account.
    • State clearly: "I request immediate cancellation of my subscription effective today."
  3. Request written confirmation of the cancellation date in your email.
    • This creates a paper trail and proves you asked to cancel.
  4. Send the email using a method that provides a read receipt or proof of delivery (Gmail's "Read Receipt" option works).
    • Screenshot the proof that the company received your email.
  5. Wait up to 5 business days for a response.
    • If you do not hear back, escalate (see "After cancellation" section below).

Timeline: when you'll stop being charged

Timing matters because you may still be charged for the current billing period even after you cancel.

What happens after you cancel

Once you submit a valid cancellation request, the company will stop charging you at the end of your current billing cycle. For example, if you cancelled on 15 January and your subscription renews on 20 January, you will be charged one final time on the 20th-then the subscription closes.

You retain access to the app until the end of that final paid period. After the renewal date passes without a charge, the subscription is officially dead.

Pro tip: Mark the next renewal date on your calendar. Check your bank or card statement on that date to confirm no charge appeared. If a charge does appear, you have grounds to dispute it immediately.

How to request a refund for unwanted charges

Cancelling stops future charges, but you may be entitled to a refund for charges you've already paid-especially if you're still within the 14-day cooling-off period or if the charge was unauthorised.

Refund eligibility under irish law

You have a legal right to a full refund if any of these apply:

  • You signed up fewer than 14 days ago (cooling-off period).
  • The company failed to provide clear cancellation terms before you paid.
  • You did not clearly consent to the charge (for example, an add-on was charged without a separate confirmation step).
  • The charge was described as a trial but converted to a paid subscription without explicit warning.
  • You cancelled promptly but were charged anyway.

How to request your refund

  1. Prepare a summary of the charge: transaction date, amount, and the reason you believe the charge was unfair or unauthorised.
    • Include a screenshot of the charge on your statement.
  2. Send a formal refund request email to amoapps limited using the same address you used to cancel (or the support email listed in the app).
    • Subject line: "Refund request for unauthorised charge - [transaction date and amount]"
    • Explain clearly and calmly why you believe you deserve the refund (e.g., "I signed up on [date] and cancelled within 14 days per the Consumer Rights Act 2022").
    • Request a refund to your original payment method within 14 days.
  3. Include copies of: your original subscription confirmation email, your cancellation confirmation, and a screenshot of the charge.
    • Do not send originals; attach copies only.
  4. Send using a method with proof of delivery and wait 10 business days for a response.
    • Stopee recommends sending via registered email or with a read receipt to create a clear record.
  5. If the company refuses or ignores your refund request, escalate to your bank or payment provider (see below).
    • They have the power to reverse unauthorised charges.

Pro tip: If amoapps limited responds within 14 days but disagrees with your refund request, ask them to explain their position in writing. Do not accept verbal rejections-always demand written communication so you can escalate properly.

Dispute the charge with your bank or card issuer

If amoapps limited will not refund you, your bank or credit card company can force the refund through a "chargeback" or "payment dispute."

  1. Contact your bank or card issuer's dispute team (usually found in your online banking app or on your statement).
    • Explain that the charge was unauthorised or that you cancelled your subscription but were still charged.
  2. Provide copies of your cancellation confirmation and refund request email.
    • This evidence strengthens your case.
  3. The bank will typically reverse the charge while they investigate (this takes 10-30 days).
    • If amoapps limited disputes the reversal, your bank will make a final decision based on the evidence you provide.
  4. Once the chargeback is resolved, amoapps limited may disable your account, but your money is protected.
    • This is a normal outcome and not your problem to solve.

Common mistakes people make when cancelling

Cancelling feels straightforward, but small errors can leave you vulnerable to unwanted charges and make refund disputes harder to win.

Mistake 1: deleting the app instead of cancelling the subscription

Many people assume that removing an app from their phone stops the subscription. It does not. Amoapps limited's billing systems remain active, and you will be charged at the next renewal-sometimes only discovering this weeks later when you review your bank statement.

Always cancel through the App Store, Google Play Store, or direct contact. Deletion is irrelevant to billing.

Mistake 2: not saving proof of cancellation

If you cancel via the App Store or Google Play Store, you receive an email confirmation. Many people ignore this email or delete it immediately. If a dispute arises later, you'll need this email to prove you cancelled on a specific date.

Screenshot every confirmation page and email. Store these in a dedicated folder (digital or physical) labelled "AmoApps Cancellation." Stopee recommends keeping this folder for at least 6 months.

Mistake 3: cancelling just before a renewal charge

If you cancel on 18 January but your renewal is scheduled for 20 January, you will still be charged on the 20th. The subscription closes after that final charge is processed. To avoid a last charge, cancel at least 2-3 days before your renewal date.

Pro tip: Check your App Store or Google Play Store account now. Write down your next renewal date (usually listed next to your subscription). Set a phone reminder for 3 days before that date to cancel if you wish to avoid the charge.

Mistake 4: ignoring an auto-renewal notice

Apple and Google send email warnings before a subscription renews. You receive these emails 3-7 days in advance. Many people skip these emails or mark them as spam. If you read one, act immediately: open it, click the link and cancel right then. Do not wait.

What to do after cancellation

Cancelling is not the end of your responsibility-follow-up is what protects your money and your peace of mind.

Monitor your bank statement for 2 billing cycles

After you cancel, watch your statement closely for the next two renewal dates. If a charge appears after your cancellation date, that charge is potentially unauthorised and you have strong grounds to dispute it.

Create a phone reminder to check your statement on your usual renewal date. Catching a stray charge within days-rather than weeks-makes disputes faster and easier to resolve.

Escalate to the CCPC if the company ignores you

If amoapps limited refuses to acknowledge your cancellation request or refuses a refund without good reason, file a complaint with the Competition and Consumer Protection Commission (CCPC).

  1. Visit www.ccpc.ie and click "Make a complaint."
    • You can file online in minutes.
  2. Provide your name, contact details and a brief description of your issue (e.g., "Refused to cancel subscription and ignored refund request").
    • Attach copies of your cancellation request, the company's response (or silence) and the refund request email.
  3. The CCPC will contact amoapps limited and ask them to respond within a set timeframe.
    • Many companies comply immediately once the CCPC is involved.
  4. If the company still refuses, the CCPC can investigate and issue enforcement action.
    • This can include fines and an order to refund you.

Pro tip: Filing a CCPC complaint does not cost you anything and does not require a lawyer. Stopee always recommends this step if the company refuses to cooperate.

Amoapps limited contact details and formal address

For cancellation requests, refund disputes or formal correspondence, use the address and contact details below.

Contact method Details
Postal address Amayoapps Ltd, Constace Street, International House, E16 2DQ, London, United Kingdom
Email support Check the app's settings menu or app store listing for the support email address
In-app support Most amoapps limited apps have a "Help" or "Contact us" button; use this as a first point of contact
Escalation (Ireland) Competition and Consumer Protection Commission (CCPC): www.ccpc.ie
Payment dispute Contact your bank or card issuer directly-do not wait for the company to refund

When writing formal letters to the postal address above, use registered or tracked mail. Keep a copy of everything you send.

Summary: your cancellation checklist

Use this checklist to confirm you've covered every step and protected yourself.

Step Status Deadline
Cancel through App Store or Google Play Store (or email) Before next renewal date
Screenshot cancellation confirmation Immediately
Request refund if within 14 days of signup Within 14 days of first charge
Monitor bank statement for stray charges 2 billing cycles after cancellation
Dispute charge with your bank if needed Within 120 days of the charge
File CCPC complaint if company refuses to help Any time; no time limit

Why stopee exists and how we help

Cancelling subscriptions should not require a degree in consumer law. Yet companies like amoapps limited rely on friction, unclear terms and slow refund processes to keep you paying long after you've decided to quit.

Stopee was built to change that. We've helped thousands of consumers cancel unwanted subscriptions, recover refunds and understand their legal rights. Every guide on Stopee reflects real customer experiences, Irish consumer law and the tactics that actually work.

If you're still unsure whether you've cancelled correctly, or if amoapps limited is ignoring your refund request, Stopee has additional resources and escalation templates ready for you. Your money belongs to you-not to a subscription company that makes cancelling harder than signing up.

Start your cancellation today, keep your proof, and remember: under Irish law, you have the power. Stopee has helped thousands of consumers cancel subscriptions exactly like yours-and you can be next.

FAQ

Amoapps Limited operates various fitness, nutrition, and lifestyle mobile applications, offering subscriptions and trial services that often lead to recurring charges.

Consumers often cancel due to unexpected renewals, billing disputes, or dissatisfaction with the service provided.

Sending your cancellation by registered post is recommended as it provides proof of delivery and can help resolve disputes regarding the cancellation.

Your cancellation should include identifying information, a clear statement of cancellation, and any relevant transaction references to ensure proper processing.

Refund policies can vary based on subscription terms. Generally, you may be eligible for a refund if you cancel before the renewal date, but check your contract for specifics.

This letter is also available in other countries