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Cancel Been Verified: The Right Way
How to cancel been verified and reclaim control of your background check subscription
What is been verified and why you might want to cancel
Been Verified is a recurring subscription service that aggregates public records and data to deliver background checks, people searches, and contact information. You pay a monthly or quarterly fee for access to criminal records, address histories, property reports, and social media lookups. Many Irish consumers sign up for a discounted trial, only to find themselves locked into ongoing billing cycles they no longer need or can afford to continue.
Understanding what you have signed up for is the first step toward a confident cancellation. At Stopee, we know that cancelling a subscription should never feel like a battle.
Common reasons users cancel been verified
You might want to cancel for several practical reasons. Perhaps you completed your people search and no longer need monthly access. You may have found the data inaccurate or unhelpful for your needs. Others discover they can access the same public records through free government databases. Billing surprises, privacy concerns, or simply changing priorities all prompt legitimate cancellations. Whatever your reason, you have the right to terminate your membership promptly and fairly under Irish consumer law.
Why stopee exists to help you cancel
Stopee has helped thousands of consumers navigate the cancellation maze with subscription services. We understand the frustration of complicated cancellation processes, hidden renewal dates, and reluctant customer service teams. Our mission is to give you the clarity, confidence, and legal grounding you need to cancel Been Verified without stress or hidden charges.
Pricing and renewal terms for been verified
Before you cancel, it helps to understand exactly what you are paying and when renewals occur. Below is a representative breakdown of Been Verified pricing structures based on current market data.
| Plan type | Typical cost (EUR) | Billing cycle | Key notes |
|---|---|---|---|
| 7-day trial | ~€1 | One-time charge | Must cancel before day 7 expires or auto-renews to paid plan |
| Monthly membership | €24-€33 | Monthly renewal | Recurring on the same date each month unless cancelled |
| 3-month membership | ~€48-€60 (billed quarterly) | Quarterly renewal | Lower per-month cost but longer commitment period |
Exact amounts vary by currency conversion, promotional codes, and your billing method. Always check your most recent bank or card statement to confirm the precise amount Been Verified is charging you. This figure becomes crucial if you later need to claim a refund.
Your consumer rights under irish law
Ireland's Consumer Rights Act 2015 and the Consumer Rights (Distance Selling) Regulations 2001 provide you with explicit protection when cancelling a distance-sold subscription like Been Verified.
Right to cancel within 14 calendar days
You have a statutory right to cancel any distance contract (including online subscriptions) within 14 calendar days of purchase without giving a reason. This cooling-off period begins on the date you conclude the contract, not when you first use the service. If Been Verified debits your account and you decide the service is not for you, you can claim a full refund within this window by notifying them in writing.
Ongoing cancellation rights and fair billing
After the 14-day cooling-off period expires, you still have the right to cancel at any time. However, you may not be entitled to a refund for charges incurred before your cancellation request was received and processed. The key is timing: the sooner you contact Been Verified with a formal cancellation request, the sooner your billing cycle stops.
Under Irish consumer protection law, Been Verified must act on your cancellation request within a reasonable timeframe (typically interpreted as no more than 14 days) and confirm your membership termination in writing. They cannot ignore your cancellation or continue billing you after receiving a valid termination notice.
How to cancel been verified: step-by-step instructions
Cancelling Been Verified requires you to contact their customer service team directly using one of two verified methods. Below is the exact process.
Method 1: cancel by email
Email is the safest cancellation method because you create a written record that Been Verified received your request. Follow these steps carefully.
-
Prepare your account information.
- Locate your 9-digit Member ID (found in account settings or on billing emails)
- Note the email address linked to your Been Verified account
- Have your full name ready
-
Compose a clear cancellation email.
- Address it to: support@beenverified.com
- Subject line: "Subscription cancellation request - [Your Full Name]"
- Body: State clearly: "I request immediate cancellation of my Been Verified subscription. My Member ID is [9-digit ID]. My account email is [your email]. Please confirm receipt of this request and provide a cancellation confirmation number."
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Send and retain a copy.
- Send the email from the address associated with your account (if possible)
- Save the sent email and any reply in a folder for your records
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Wait for written confirmation.
- Been Verified should reply within 5-7 business days acknowledging your cancellation
- The confirmation email should include a reference or confirmation number
- Keep this email indefinitely as proof of cancellation
Pro tip: Email is legally stronger evidence of cancellation than a phone call. If Been Verified later claims they never received your request, your email record proves otherwise.
Method 2: cancel by phone
If you prefer to speak with a representative, you can call Been Verified directly. This method works but is riskier because you have no written proof unless you follow up carefully.
-
Prepare before calling.
- Gather your Member ID, account email, and full name
- Have a pen and paper ready to record names and confirmation details
-
Call customer support at 1-888-579-5910.
- This is the official Been Verified support line
- Be patient; wait times can vary
-
State your cancellation request clearly.
- Tell the agent: "I want to cancel my Been Verified subscription effective immediately."
- Provide your Member ID and account email when asked
-
Request and record confirmation details.
- Ask for the agent's name and employee ID
- Request a confirmation number or reference code
- Write down the date, time, and everything the agent tells you
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Follow up in writing.
- Email support@beenverified.com the same day or within 24 hours
- Recap the phone conversation: "Today at [time] I spoke with [agent name] and requested cancellation of my subscription. Confirmation number [if provided]. Please confirm this request in writing."
Warning: Cancellations by phone alone offer weak evidence if Been Verified later disputes your request. Always follow up with a written email confirming the call.
What happens immediately after you cancel
Once Been Verified processes your cancellation, several things occur in sequence. Understanding this timeline helps you spot if something goes wrong.
Within 24-48 hours of cancellation
You should receive a confirmation email from Been Verified stating that your subscription has been terminated. This email is critical; save it permanently. Your account access may remain available for the remainder of your current billing cycle (for example, if you were charged on the 1st of the month and cancel on the 15th, you might keep access until the 1st of the next month). Some services revoke access immediately; others honour the paid period. Check your confirmation email for specifics.
At your next scheduled renewal date
If you cancelled mid-cycle, Been Verified should not attempt to charge you again. This is the critical test. Monitor your bank or card statement on the date your subscription would have renewed. If a charge appears after you cancelled, flag this immediately and escalate the issue.
Verify that no further charges appear
For two full billing cycles after your cancellation, check your account statements online (via your bank or card issuer). Confirm that no new Been Verified charges post to your account. If they do, you have strong grounds to dispute them and claim a refund under consumer protection law.
Refunds and reclaiming charges you dispute
Securing a refund from Been Verified depends on when you cancel relative to when you were charged.
Refunds within the 14-day cooling-off period
If you cancel within 14 calendar days of your first charge, you are entitled to a full refund of the subscription fee under Irish consumer law. Contact Been Verified and explicitly cite this right: "I am exercising my statutory right to cancel within the 14-day cooling-off period and request a full refund of my subscription charge of [amount] dated [date]." They must process this refund within 14 days of receiving your cancellation notice. If they refuse or delay, you can escalate to the Competition and Consumer Protection Commission (CCPC).
Refunds after the cooling-off period
After 14 days have passed, cancellation stops future charges, but you typically cannot reclaim charges already incurred unless you can prove Been Verified breached their terms or committed unfair practices. If you cancelled in writing and Been Verified continued billing you afterward, this is grounds for a refund claim. Gather your cancellation confirmation and the disputed charges, then contact Been Verified in writing demanding repayment. Include: the date you cancelled, your confirmation number, the date(s) of unauthorised charges, and the amount owed.
Escalation through your bank or card issuer
If Been Verified refuses to refund disputed charges, contact your bank or credit card company. Explain that you cancelled the subscription but were charged afterward without authorisation. Most financial institutions in Ireland allow you to dispute recurring charges within 120 days of the transaction. Your bank can freeze the charge, reverse it, and investigate on your behalf. This pressure often prompts Been Verified to refund voluntarily.
Common mistakes to avoid when cancelling been verified
We know that the cancellation process can feel stressful, especially when you are worried about hidden charges. Here are the pitfalls that trip up consumers.
Mistake 1: cancelling only your account login or changing your password
Simply closing your Been Verified account or changing your password does not cancel your subscription. Many users believe logging out or resetting their account stops the recurring charge. It does not. Your membership continues to renew unless you explicitly request cancellation through customer service. Always contact support directly; do not rely on account settings alone.
Mistake 2: missing the 14-day cooling-off deadline
The 14-day window is your strongest legal lever. Once it closes, reclaiming charges becomes harder. If you signed up for a trial, act within 14 days if you want a guaranteed refund. Mark your calendar the moment you receive the trial charge confirmation.
Mistake 3: cancelling by phone and assuming it is done
Phone cancellations lack written proof. Always follow up with email. If Been Verified later denies they received your phone request, you have no defence without written confirmation. Email is friction-free and creates a digital paper trail.
Mistake 4: ignoring your bank statements after cancellation
Do not assume Been Verified honoured your cancellation. Watch your statements for the next two billing cycles. If a charge appears after you cancelled, report it immediately to your bank and escalate to the CCPC if Been Verified refuses to refund it. Delays in spotting unauthorized charges can complicate your dispute.
Mistake 5: deleting cancellation confirmation emails
Save every email from Been Verified related to your cancellation indefinitely. If a dispute arises months later, these emails are your proof. Store them in a separate folder and back them up.
After cancellation: what to do next
Cancelling is the hard part, but your work does not end there. Taking a few final steps protects you and ensures a clean break.
Monitor your statements for two billing cycles
Even after confirmation, stay vigilant. Unexpected charges can slip through. Check your bank or card statement 2-3 times per week for the next 6-8 weeks. If a Been Verified charge appears, dispute it immediately with your bank.
Request a final account statement or receipt
Email Been Verified asking for a final account statement showing all charges up to your cancellation date and confirming that no future charges will apply. This document becomes valuable proof if questions arise later.
Document everything for your records
Collect and store in one place: your cancellation email, Been Verified's confirmation reply, your Member ID, the dates of all charges, and confirmation numbers. Treat this folder like insurance; you hope never to need it, but it protects you if a dispute occurs.
Report your experience to stopee
If Been Verified made cancellation difficult, charged you unfairly, or ignored your request, report your experience. Stopee tracks patterns of unfair cancellation practices and uses this data to help future users and to advocate for stronger consumer protections across the subscription industry.
Cancellation checklist for been verified
Use this quick reference to ensure you complete every step correctly.
| Step | Action | Completed? |
|---|---|---|
| 1 | Gather your 9-digit Member ID and account email | [ ] |
| 2 | Email support@beenverified.com with clear cancellation request (or call 1-888-579-5910 and follow up by email) | [ ] |
| 3 | Save the sent email and await confirmation from Been Verified (5-7 business days) | [ ] |
| 4 | Receive and save written cancellation confirmation (note reference number) | [ ] |
| 5 | Monitor your bank or card statement on your next scheduled renewal date | [ ] |
| 6 | Confirm no unauthorised charges appear for two complete billing cycles | [ ] |
How stopee can help you cancel with confidence
Cancelling a subscription should never be harder than signing up. Yet companies like Been Verified often bury cancellation options and drag out the process, hoping you will give up and keep paying. At Stopee, we believe every consumer deserves clarity, speed, and fairness.
Stopee has helped thousands of consumers cancel recurring subscriptions in Ireland. We provide step-by-step guidance, legal grounding from Irish consumer law, and escalation pathways when companies refuse to cooperate. Whether you are cancelling Been Verified or any other subscription, Stopee walks you through the exact process, flags common traps, and ensures you know your rights.
Visit Stopee today to cancel Been Verified or to explore cancellation support for other services. We make cancellation straightforward.
Contact details and final steps
Below are the official contact methods for Been Verified. Use these to submit your cancellation request.
Email: support@beenverified.com
Phone: 1-888-579-5910
Website: beenverified.com
If Been Verified fails to honour your cancellation or refuses to refund charges you dispute, escalate your complaint to the Competition and Consumer Protection Commission (CCPC) in Dublin. You can file a complaint online at www.ccpc.ie or contact them at 0818 333 555. The CCPC has legal authority to investigate unfair billing practices and can compel businesses to refund consumers.
Cancelling Been Verified is your right, not a favour they grant you. You control your subscriptions and your money. Act with confidence, follow the steps above, and hold Been Verified accountable if they fail to respond fairly. Stopee is here to support you throughout the process, ensuring you reclaim control of your subscriptions and your finances.