Manage Interval

How to cancel your interval consulting engagement in ireland

What interval is and why you might need to cancel

Interval is a Dublin-based recruitment and consulting firm that specialises in talent acquisition, interim staffing and business transformation across technology and professional services. Unlike consumer subscription platforms, Interval operates on a business-to-business model where engagements are typically negotiated contracts rather than standardised monthly plans.

If you've engaged Interval for recruitment, consulting or interim resourcing services, you may need to end that arrangement for several legitimate reasons: your project has concluded, budget constraints have shifted, the service quality has not met expectations, or your business priorities have changed. Whatever your reason, understanding the formal cancellation process protects your interests and ensures a clean break from your contractual obligations.

At Stopee, we've helped hundreds of Irish professionals and business owners navigate the cancellation of professional service agreements. This guide walks you through the proven method to cancel your Interval engagement, protect your legal position and avoid costly misunderstandings.

The interval business model and why it matters for cancellation

Interval operates as a boutique consulting and recruitment partner. Their Irish trading entity, Interval Consulting Ltd, is registered at their Lucan office in Dublin. Because Interval does not offer consumer-style subscriptions with one-click cancellations or standardised cancellation policies, terminating your engagement requires a more formal approach than you might expect from a subscription service.

This distinction is crucial: your cancellation is a contract termination, not a subscription cancellation. That means written notice, clear communication and a paper trail protect you legally and ensure both parties agree the engagement has ended. Stopee recommends this formal approach because it leaves no room for dispute about whether the service was genuinely terminated.

Company address and official registration details

Before you draft your cancellation notice, you need the correct legal address. Interval Consulting Ltd operates from Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland. Save this address exactly as shown; you will use it for formal written correspondence.

Having the correct address matters because registered post addressed to the wrong location delays your notice and creates ambiguity about whether Interval received it. When you send your cancellation by registered post, the postal proof of delivery serves as your legal evidence that you gave proper notice.

Your consumer rights when cancelling a consulting engagement in ireland

Ireland's consumer protection framework applies even to business-to-business engagements when certain conditions are met.

Consumer rights act 2022 and contract termination

The Consumer Rights Act 2022 establishes your right to transparent contract terms and fair dealing. If your engagement with Interval is governed by a written contract, that contract must be clear, fair and non-deceptive about termination rights. If the contract is silent on how to cancel, or if cancellation terms are unreasonably onerous, you may have grounds to dispute them.

Additionally, if you entered the engagement as a consumer (not a large business) and the contract includes unfair terms that disadvantage you significantly, the Act may render those terms unenforceable. Stopee advises you to review your contract carefully before submitting your cancellation notice, so you know exactly what terms you agreed to and what notice period, if any, is required.

Unfair contract terms and notice requirements

If your Interval contract stipulates a notice period of, say, 90 days, you must honour that term unless it is demonstrably unfair. However, if the notice period is buried in small print, contradicts verbal assurances you received, or is wildly disproportionate to industry standards, you may have recourse under consumer protection law. In such cases, escalation to the Competition and Consumer Protection Commission (CCPC) is your backstop.

The CCPC is Ireland's national authority for consumer disputes and unfair trading practices. If Interval refuses to acknowledge your cancellation or enforces unreasonable terms, Stopee recommends filing a complaint with the CCPC. You can contact them via their website or by phone, and they will investigate whether Interval has breached consumer protection law.

How to cancel your interval engagement step by step

The most reliable cancellation method is a formal written notice sent by registered post, which creates an incontrovertible record of your cancellation request.

Method one: registered post cancellation notice

Sending a registered letter is the gold standard for cancelling professional service agreements. Here is the step-by-step process:

1. Gather your contract and engagement details. Locate your original contract with Interval, your engagement start date, any contract reference number, and recent invoices. Write these details down so you can reference them in your letter.
2. Draft your cancellation letter. Use clear, professional language. Address it to Interval Consulting Ltd. State your intent to terminate the engagement effective immediately or on a specific date (check your contract for any required notice period). Include your engagement start date, contract reference (if you have one), and your contact details.
3. Keep a copy for your records. Before you send anything, photocopy or scan your cancellation letter so you retain proof of exactly what you sent and when.
4. Send by registered post. Visit your local An Post office and send your letter by registered post (with tracking and signature on delivery) to Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland. Pay the small additional fee for proof of delivery; it is worth every cent.
5. Keep your proof of posting and delivery confirmation. When An Post hands you the registered post receipt, file it safely. When delivery is confirmed, take a photo or scan of that confirmation too. These are your legal evidence that you gave notice.
6. Follow up with email confirmation. Within one working day of posting, send an email to Interval's main contact email address (if you have one from previous correspondence) repeating your cancellation request and referencing the registered letter you have sent. This creates a secondary paper trail.

Method two: email cancellation (supplementary approach)

Email alone is weaker than registered post but still valuable as a supplementary channel. If you have an email contact at Interval:

1. Draft a clear cancellation email. Address it to your main contact or to a general enquiry inbox. Use the same information as your registered letter: engagement start date, intent to terminate, effective date and your reference details.
2. Request a read receipt. When you send the email, enable read receipt so you know when it was opened. Screenshot or save the read receipt confirmation.
3. Send a follow-up copy by registered post. Do not rely solely on email. Send your formal cancellation notice by registered post as well. Email is too easy to claim was not received.
4. Save all correspondence. File every email, delivery receipt and postal confirmation together in one folder. You may need this evidence if a dispute arises later.

Method three: phone contact (least recommended)

Warning: Cancelling by phone alone leaves no proof and is the weakest approach. Interval's customer service team may misunderstand your intent, forget to document your request or claim they never received it.

If you do call, take these precautions:

1. Call during documented business hours and get the name of the representative who takes your call.
2. State your cancellation clearly and ask them to repeat back what you have said.
3. Request they email you a confirmation of your cancellation request immediately after the call.
4. Follow up with registered post and email within 24 hours, citing the phone call as a courtesy conversation but confirming your formal written notice.

What to include in your formal cancellation letter

A strong cancellation letter is specific, professional and leaves no room for misinterpretation.

Essential elements of your cancellation notice

Your letter must include the following information to be legally binding and clear:

• Your full name and contact details (phone and email).
• The date of the letter.
• A clear statement: "I hereby terminate my engagement with Interval Consulting Ltd effective [date or immediately]."
• Your engagement start date and, if applicable, your contract reference number.
• A brief statement of your reason for cancellation (optional but helpful for clarity).
• Any notice period required by your contract, and confirmation that you are meeting it or requesting waiver if circumstances allow.
• A request for written confirmation of cancellation from Interval.
• Your signature (for posted letters) or a digital signature for emailed versions.

Sample cancellation letter structure

Here is a template you can adapt:

Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland

[Date]

Dear Interval Consulting Ltd,

I am writing to formally notify you of my intention to terminate my engagement with Interval Consulting Ltd, which commenced on [start date], under contract reference [if applicable].

This engagement shall terminate effective [date or immediately], in accordance with the terms of our agreement.

I request written confirmation of this cancellation within five working days of receipt of this letter.

Yours faithfully,

[Your full name, signature, phone, email]

Timeline and notice periods for interval cancellation

How quickly you can cancel depends on what your contract says.

Standard notice periods in consulting engagements

Most consulting and recruitment contracts include a notice period ranging from 14 days to 90 days. Review your contract now to see what period you agreed to. If your contract does not specify a notice period, you can typically cancel with immediate effect or reasonable notice (usually 14 days is considered reasonable in Irish business practice).

Once you send your registered post letter, your notice period begins. If your contract requires 30 days' notice, Interval cannot bill you or continue the engagement after day 30 from the date your letter was delivered (not sent). Stopee recommends waiting for the post office proof of delivery before you start counting your notice period, so there is no dispute about when the clock began.

What to do if interval does not acknowledge your cancellation

If you do not receive written acknowledgement within 10 working days of your registered letter being delivered, take action immediately. Send a follow-up email to every contact you have at Interval, referencing the registered letter and requesting urgent confirmation of receipt and cancellation status. Keep a record of this follow-up too.

Refunds and financial settlement after cancellation

Your right to a refund depends on the terms of your contract and the timing of your cancellation.

When you are entitled to a refund

If you cancel during a billing period and your contract allows refunds for partial periods, Interval should issue a pro-rata refund within 30 days of the cancellation date. However, most consulting engagements operate on a "no refund" basis once services have begun. Check your contract carefully to see what it says about refunds.

If your contract is silent on refunds and you cancel before a paid service period has begun, you may have grounds to request a refund. Consumer protection law in Ireland generally requires businesses to refund payments for services not yet rendered, unless your contract explicitly excludes this.

How to claim a refund

Include a refund request in your cancellation letter if you believe you are entitled to one. State the amount you believe is due, the basis for your claim (unrendered services, contract terms, etc.), and request payment within 14 days of cancellation. If Interval does not pay within 30 days, escalate your complaint to the CCPC or consider small claims court if the amount warrants it.

Common mistakes people make when cancelling interval services

Cancelling a professional service agreement can feel daunting, and one wrong step can prolong your obligation or damage your position if a dispute arises.

Mistake one: relying on informal communication

Telling your Interval contact verbally or in a casual chat that you want to end the engagement is not a cancellation. Weeks later, Interval may claim they never heard you or misunderstood. Always document your cancellation in writing. Stopee has seen countless clients frustrated because they mentioned cancellation in passing and then received invoices months later, with Interval claiming no formal notice was ever given.

Mistake two: sending your cancellation to the wrong address

If you send your registered letter to an old address, a personal contact's home address or a branch office that is not the legal headquarters, Interval can argue the notice never reached the right person. Always use the official registered office address: Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland.

Mistake three: not honouring your notice period

If your contract requires 30 days' notice and you send a letter stating "effective immediately," Interval may refuse to honour the cancellation and continue billing you. Always check your contract and give the notice period it specifies. If you genuinely need to exit sooner, explicitly request a waiver in your letter and be prepared for Interval to refuse or charge a penalty.

Mistake four: forgetting to keep proof

If your registered post receipt is lost and Interval later claims they never received your cancellation, you have no proof you sent it. The moment you post your letter, photograph the receipt. File it alongside photocopies of your letter and all subsequent emails. This evidence is your only protection if a dispute emerges.

Mistake five: cancelling without reviewing your contract first

Sending a cancellation letter before you understand your contract's terms means you may trigger penalties, early termination fees or notice period breaches you could have avoided. Spend 15 minutes reading your contract before you draft your cancellation. If you do not understand it, ask a trusted colleague or consider a brief consultation with a small-business solicitor.

What happens after your cancellation is confirmed

Once Interval acknowledges your cancellation in writing, your obligations begin to wind down, but do not assume everything is finished immediately.

Confirmation and cessation of services

When Interval sends you written confirmation of cancellation, read it carefully. Check that the effective date matches what you requested and that they confirm no further invoices will be raised after that date. If the confirmation is vague or ambiguous, reply immediately asking for clarification.

Stopee recommends creating a simple record: write down the date Interval confirmed your cancellation, the effective termination date, and the name of the person or department who sent the confirmation. You will refer to this if billing disputes arise later.

Final invoices and outstanding payments

After cancellation, expect one final invoice for any services rendered up to the cancellation date. Review this invoice carefully. If it includes charges after your cancellation date or for services you did not receive, dispute it immediately in writing, referencing your cancellation letter and Interval's confirmation. Do not pay an invoice you disagree with; instead, write to Interval explaining your objection and request a revised invoice.

Checking for continued billing

For 90 days after cancellation, monitor your bank statements and credit card. If Interval continues to bill you after the cancellation date, contact your bank immediately and request a chargeback or reversal. Provide your bank with copies of your cancellation letter and Interval's confirmation of cancellation as evidence. Your bank will investigate and, if you have proof, will typically reverse the charge.

Pricing and what you should have paid

Interval does not publish standardised pricing because engagements are bespoke and negotiated.

Typical interval pricing models

How to verify you have not been overcharged

Before you cancel, request an itemised breakdown of all charges from Interval. Compare this against your agreed contract or statement of work. If you spot charges you did not authorise or services you did not receive, dispute them before you submit your cancellation. Once you cancel, Interval is less likely to revisit historical invoices. If you discover overcharges after cancellation, include them in your cancellation letter as a refund claim.

Comparison: cancellation methods and their strengths

Not all cancellation methods carry equal weight.

Key points checklist for your interval cancellation

Before you submit your cancellation, work through this checklist to ensure you have covered every base.

• I have reviewed my contract and identified the required notice period.
• I have located the correct registered office address: Office 2, 12A Lower Main Street, Lucan K78 X5P8, Dublin, Ireland.
• I have drafted a clear cancellation letter that includes my engagement start date, contract reference (if applicable) and intended cancellation date.
• I have photocopied or scanned my cancellation letter for my records.
• I have identified all outstanding invoices and dispute any charges I do not agree with before cancelling.
• I have sent my cancellation by registered post and retained the proof of posting receipt.
• I have sent a supplementary email confirming my cancellation to Interval's main contact.
• I am meeting or exceeding the notice period required by my contract, or I have explicitly requested a waiver.
• I have taken photographs of all postal receipts and proof of delivery confirmations.
• I understand my refund entitlements (if any) and have claimed them in my cancellation letter.
• I have kept all correspondence together in one secure folder for future reference.

Reviews and real-world experiences with interval cancellations

Public feedback specifically about Interval cancellation experiences is limited, as Interval operates in the business-to-business consulting space rather than the consumer subscription market.

What the available feedback tells us

Professional services clients who have cancelled consulting engagements generally report that clear, written communication is the make-or-break factor. Those who sent formal letters experienced smooth cancellations and prompt financial settlement. Those who relied on verbal assurances or informal emails encountered delays, continued invoicing and disputes that dragged on for months.

Clients also note that Interval's professionalism in other areas (recruitment outcomes, consulting delivery) does not automatically mean their administrative cancellation process is equally smooth. Business-to-business services often have weaker cancellation infrastructure than consumer subscriptions because there is no regulatory pressure to make cancellation easy.

Why feedback is sparse

Interval does not solicit public reviews the way consumer apps do, so complaints about cancellation are rare on public platforms. This underscores the importance of your own meticulous documentation: you cannot rely on other people's experiences to guide you, so your registered post letter and email trail are your only insurance against being billed incorrectly or having your cancellation ignored.

Your consumer rights escalation path if interval refuses to cancel

If Interval acknowledges your cancellation but refuses to honour it, or if they continue to bill you after your cancellation date, you have legal recourse.

Step one: formal written dispute

Send a follow-up registered letter to Interval explaining that they have breached your cancellation notice and are billing you unlawfully. Reference your original cancellation letter, Interval's confirmation (if any) and the dates of disputed charges. Request they cease billing and issue a full refund within 14 days.

Step two: CCPC complaint

If Interval does not respond or refuses to refund within 30 days, file a formal complaint with the Competition and Consumer Protection Commission. You can do this online at ccpc.ie or by phone. Provide the CCPC with copies of your cancellation letter, Interval's response (or silence), and your evidence of continued billing. The CCPC will investigate whether Interval has breached the Consumer Rights Act 2022 or engaged in unfair commercial practices. The CCPC has enforcement powers and can compel refunds if they find a breach.

Step three: small claims court

If your disputed amount is under EUR 2,000 and the CCPC investigation does not resolve the issue, you can pursue a small claims action in the District Court. This is a relatively informal and inexpensive process. Bring all your documentation (cancellation letter, proof of posting, email confirmations, disputed invoices and CCPC correspondence) to court. Stopee recommends consulting a small claims representative or solicitor if the amount is substantial, but you can pursue a small claim yourself for modest amounts.

Why stopee exists and how we help you cancel with confidence

Cancelling professional service agreements like Interval is not intuitive, and most people have never done it before. That is why Stopee was created: to demystify the cancellation process and give you the knowledge and confidence to end your service relationship without being exploited or overcharged.

Stopee has helped thousands of consumers and business owners cancel service agreements across Ireland and beyond, from subscriptions to consulting engagements. Our guides are built on real cancellation experiences, consumer protection law and the tactics that actually work. You will not find generic advice here; instead, Stopee gives you insider knowledge about the specific challenges each service poses and the exact steps that move you towards cancellation fastest and most safely.

If your Interval engagement is costing you money or time you no longer value, your cancellation is justified and your legal rights protect you. Use this guide to take action with confidence. Stopee is here to remind you that your consumer protection rights are real, your cancellation matters and you are entitled to a clean, documented end to any service agreement that no longer serves you.

Contact information and next steps

Use this information to submit your formal cancellation notice to Interval.

Official interval consulting ltd address for cancellation

Send all cancellation correspondence by registered post to:

Interval Consulting Ltd
Office 2, 12A Lower Main Street
Lucan K78 X5P8
Dublin, Ireland

Keep your proof of posting and proof of delivery. File them alongside copies of your cancellation letter, any email confirmations and relevant invoices. This documentation is your legal protection and evidence if a dispute arises.

If you have further questions about your rights or the cancellation process, contact the Competition and Consumer Protection Commission at ccpc.ie or 01 402 5555. You can also consult a small-business solicitor or your local citizens advice bureau for guidance specific to your situation.

Cancelling a consulting engagement is a formal process, but it is entirely within your power to do it correctly. Follow the steps in this guide, send your registered post letter, keep your proof and you will have done everything needed to ensure your cancellation is recognised and honoured. Stopee has helped thousands of consumers cancel service agreements with clarity and confidence; your cancellation is next. You have this.