Manage Freelancer.Com
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Freelancer.Com: The Right Way
How to cancel Freelancer.Com in india and reclaim your membership fees
Understanding Freelancer.Com and why you might want to leave
Freelancer.Com is one of India's largest online marketplaces connecting freelancers with employers across development, design, writing, marketing, and dozens of other fields. The platform operates across India with INR pricing, membership tiers, milestone payments, and verification services designed for both independent professionals and businesses.
Whether you signed up for a monthly or annual plan, you may find yourself wanting to cancel due to inactivity, switching to a competing platform, budget constraints, or simply discovering the service no longer meets your needs. At Stopee, we understand that cancelling a subscription should be straightforward - but Freelancer.Com's process varies depending on how you subscribed. That's where we come in.
How Freelancer.Com pricing works in india
Freelancer.Com offers multiple membership tiers billed monthly or annually in Indian rupees. Your membership gives you bid allocations, skill showcases, contest entries, and enhanced visibility as a freelancer - but these benefits only matter if you're actively using the platform.
The longer you delay cancellation, the more you risk paying for unused months. Stopee exists to help you cancel quickly and protect any refunds you may be entitled to claim.
When cancellation makes sense
You should cancel if you've stopped bidding on projects, no longer compete in contests, or have moved your freelance work elsewhere. Cancelling also protects you from surprise renewals, especially if your payment method is set to auto-renew.
| Keep your membership if | Cancel your membership if |
|---|---|
| You bid on multiple projects per month | You haven't bidded in the past 30 days |
| You use highlighted contests and visibility features | You've switched to another freelance platform |
| You maintain active client relationships | Your monthly earnings don't justify the membership cost |
| You're pursuing Preferred Freelancer or Verified status | You don't understand what your plan offers |
Freelancer.Com membership plans and pricing in india
Below is the current pricing for active Freelancer.Com membership tiers in India, shown in Indian rupees (INR).
| Plan name | Monthly price | Annual price | Best for |
|---|---|---|---|
| Basic (Monthly) | ₹399.00 | N/A | Testing the platform |
| Basic (Annual) | Equivalent ₹349.92/month | ₹4,199.00 | Saving 12% over monthly |
| Plus (Monthly) | ₹589.00 | N/A | Active freelancers |
| Plus (Annual) | Equivalent ₹524.92/month | ₹6,299.00 | Double the bids, more contests |
| Premium (Monthly) | ₹799.00 | N/A | Competing at scale |
| Premium (Annual) | Equivalent ₹674.92/month | ₹8,099.00 | Lowest per-month cost, maximum bids |
Annual plans save you between 10 and 15 percent compared to month-to-month billing. However, paying upfront also means you lose access to that cash immediately if you cancel mid-year - which is why understanding your refund rights matters so much.
Your consumer rights when cancelling Freelancer.Com in india
Consumer protection is your shield when dealing with online subscriptions in India, and Stopee encourages every user to understand their legal position before contacting support.
The consumer protection act and your cooling-off period
India's Consumer Protection Act, 2019, grants you the right to cancel a digital service and claim a refund within 14 days of purchase if you are purchasing as a consumer (not a business). This is known as the cooling-off period.
However, Freelancer.Com does not automatically honour this right - they rely on you claiming it. If you signed up within the last 14 days and have used the service minimally, you have legal grounds to demand a refund through their support team. Stopee recommends citing the Consumer Protection Act when you submit your cancellation request.
What happens if Freelancer.Com refuses your refund request
If Freelancer.Com denies your refund claim after you've invoked your consumer rights, you can escalate to your state's Consumer Disputes Redressal Commission. This is a free or low-cost avenue that has successfully recovered thousands of rupees for Indian consumers in subscription disputes.
Keep all email correspondence and proof of payment. Screenshot your membership page showing the charge date and amount. Document your lack of usage (zero bids, zero contest entries) to strengthen your case.
How to cancel Freelancer.Com on the web
Cancelling your paid membership directly through Freelancer.Com's website is the fastest and most reliable method for most users in India.
Step-by-step cancellation via desktop or mobile browser
- Log into your Freelancer.Com account using your email and password.
- If you've forgotten your password, click "Forgot password" on the login page and reset it via email.
- Navigate to your account settings by clicking your profile picture (top right) and selecting "Settings".
- On mobile, this may appear as a menu icon (three horizontal lines).
- Look for the "Membership" or "Plans" tab within settings.
- This tab displays your current active plan and its renewal date.
- Locate the "Cancel membership" or "Cancel plan" button beneath your active plan.
- Warning: This button may be labeled differently depending on your plan tier. Look for any button containing the word "Cancel".
- Click the cancel button and you will be asked to provide a reason for cancellation.
- Select the most accurate reason: "Too expensive", "Not using it", "Found alternative", or "Other".
- You may be offered a discounted renewal - accept or decline based on your intention.
- Confirm your cancellation by clicking the final "Confirm cancellation" or "Yes, cancel my membership" button.
- You will receive an on-screen confirmation message and an email confirmation to your registered email address.
Pro tip: Screenshot the confirmation page showing your cancellation date and the message "Your membership will end on [date]". This is your proof of cancellation and invaluable if you need to escalate a dispute later.
Cancellation takes effect at the end of your billing period
Cancelling your Freelancer.Com membership does not immediately cut off access. Instead, your membership remains active and fully functional until the end of your current billing cycle. This means you keep all benefits (bids, contest entries, visibility features) until your renewal date arrives. After that date, your account automatically downgrades to the free tier.
Important: Automatic renewal will not occur once your current paid period expires - you will not be charged again after your end date.
How to cancel Freelancer.Com subscriptions via apple app store and google play
If you subscribed to Freelancer.Com through the iOS or Android app and payment is processed through Apple or Google, you must cancel the subscription through those platforms - not through Freelancer.Com directly. Freelancer.Com has no ability to stop app store subscriptions on your behalf.
Cancelling an iOS subscription via apple ID
- On your iPhone or iPad, open the Settings app.
- Tap your name at the top of the settings menu.
- Tap "Subscriptions".
- This shows all active app subscriptions tied to your Apple ID.
- Find "Freelancer" or "Freelancer.Com" in the subscriptions list and tap it.
- If you do not see it, scroll down - inactive subscriptions appear at the bottom.
- Tap "Cancel subscription" or "Edit subscription" and then confirm the cancellation.
- Apple will show you the refund status and end date.
- You will receive an email from Apple confirming the cancellation.
- Check your email inbox and spam folder.
Cancelling an android subscription via google play
- Open the Google Play Store app on your Android device.
- If you do not have it, download it from the Play Store.
- Tap the profile icon (top right) and select "Subscriptions".
- On some devices, this may be under "Manage apps and device".
- Locate "Freelancer" in your active subscriptions list and tap it.
- Swipe left or look for a three-dot menu if the app does not appear immediately.
- Tap "Cancel subscription" and confirm.
- Google Play will display your end date and refund eligibility.
- A confirmation email will arrive from Google Play within minutes.
- Store this email as your cancellation proof.
Warning: App store cancellations can take 24-48 hours to process. Do not delete the Freelancer app until you see the "Cancelled" status in your subscriptions list, as deleting the app does not cancel the subscription.
Refund eligibility and timelines after you cancel
Freelancer.Com does not automatically refund your membership fees under a standard money-back guarantee. However, refunds are possible under specific circumstances, and Stopee recommends always requesting one - even if you believe you have no grounds. Here's what you need to know.
When you can claim a refund
You have the strongest refund case within 14 days of purchase under consumer protection law. If you signed up and realized the platform wasn't for you, you are legally entitled to ask for your money back.
Additionally, any unused deposited funds (wallet balance or credits not tied to an active milestone or Freelancer fee) may be refundable if you request it with transaction details. Contact Freelancer.Com support and explain that you wish to withdraw your unused balance as a refund.
The Verified Freelancer program fee is explicitly non-refundable under all circumstances. Do not expect to recover this charge.
What you cannot get refunded
Charges already tied to milestone payments, project fees, or services rendered cannot be reversed. If you placed bids, won contests, or earned money during your membership, those fees are deducted and kept. Once a billing period has fully elapsed (beyond 14 days from purchase), Freelancer.Com is unlikely to refund the membership charge unless you have strong evidence of unauthorized billing.
| Charge type | Refundable? | Timeline | Action |
|---|---|---|---|
| Monthly/annual membership (within 14 days) | Yes | Immediate to 5-10 business days | Contact support with purchase date |
| Monthly/annual membership (after 14 days) | Unlikely, but request it | N/A | Email support citing lack of usage |
| Unused wallet / deposited funds | Yes | 5-10 business days | Request withdrawal as refund |
| Verified Freelancer fee | No | N/A | Do not expect refund |
| Project milestone or service fee | No | N/A | Escalate only if not yet released |
| Billing error (double charge, wrong amount) | Yes | 5-10 business days | Contact support immediately with proof |
Refund processing times in india
If Freelancer.Com approves your refund, the timeline depends on your payment method. Credit card refunds typically appear within 5-10 business days (sometimes longer depending on your bank). PayPal refunds may be instant or take up to 7 days. Bank transfers are rare but can take 10-15 working days.
Do not expect a refund notification from Freelancer.Com. You must check your bank or PayPal account manually. If the refund does not appear after 10 business days, follow up with Freelancer.Com support again.
Common mistakes to avoid when cancelling Freelancer.Com
Cancelling a subscription should not feel like navigating a minefield, but one wrong step can cost you money or leave you stranded. We've seen countless users lose refunds through preventable mistakes, and Stopee is here to help you avoid them.
Mistake 1: assuming the app cancellation cancels everything
Many users delete the Freelancer.Com app from their phone and think they've cancelled. You haven't. Deleting the app leaves your subscription intact and your payment method still active. You will be charged on your next renewal date.
Always cancel through Settings (on your phone) or directly on Freelancer.Com's website. Never rely on app deletion alone.
Mistake 2: missing the 14-day consumer protection window
Freelancer.Com does not remind you that your 14-day cooling-off period is expiring. Once that window closes, your refund rights become weaker, and discretionary refunds are harder to secure. Cancel or request a refund within 14 days of signing up if you want the strongest legal position.
Mistake 3: cancelling without documentation
Screenshots matter. Take a photo of your membership confirmation showing the charge date, amount, and plan name. Save the email confirmation of your cancellation. Without these, you have no proof if Freelancer.Com disputes your claim or if you need to escalate to a consumer commission.
Mistake 4: not requesting a refund explicitly
Cancelling your membership is not the same as requesting a refund. You must actively ask for your money back in a separate email to support. Use this template: "I cancelled my [plan name] membership on [date]. I purchased this membership on [date] and request a refund under the Consumer Protection Act, 2019, as I am within the 14-day cooling-off period and have minimal usage."
Mistake 5: waiting too long to contact support
The sooner you communicate, the sooner refunds are processed. Waiting weeks after cancellation to ask for a refund signals that you were content with the service and just changed your mind. Strike while the iron is hot: cancel, request a refund, and follow up all within the first 10 days.
What happens after you cancel Freelancer.Com
Cancelling is only the beginning of your exit journey, and understanding what unfolds after you hit "confirm" prevents surprise charges and regret.
Your membership during the notice period
When you cancel, your account doesn't lock immediately. You retain full access to all membership benefits until the end of your billing cycle. This means you can still bid on projects, enter contests, and use every feature you paid for.
This grace period is valuable: it gives you time to save project drafts, contact active clients, or change your mind if you've made a hasty decision. You can even reactivate your membership before the end date if circumstances change.
Downgrade to the free tier
When your billing cycle ends, your account automatically transitions to Freelancer.Com's free tier. Your profile and project history remain intact, but your bid limits drop drastically (usually 5-8 bids per month instead of 50+), and you lose access to premium features like daily withdrawals and highlighted contests.
Your messages, reviews, and portfolio stay live. You can return to the platform later, bid through the free tier, or re-subscribe if needed.
Withdrawing your remaining wallet balance
If you've earned money from projects or have account credits, these stay in your Freelancer.Com wallet after membership cancellation. You can withdraw this balance via PayPal, bank transfer, or other methods Freelancer.Com supports in India. Process withdrawals before you fully exit the platform to avoid complications later.
How to contact Freelancer.Com support for cancellation help
If you encounter issues during cancellation - such as the cancel button not appearing, a payment method not registering, or a refund not processing - you need direct support. Stopee recommends reaching out to Freelancer.Com's customer service team with documented evidence of your problem.
Freelancer.Com support contact details for india
Freelancer.Com operates a support portal rather than traditional customer service phone lines. Visit their Help & Support section at freelancer.com/support and search for "cancel membership" or "refund request".
If you cannot find a solution in the help centre, use the "Contact Us" form or email support@freelancer.com with your account email, issue description, and screenshots. Include your membership plan name, purchase date, and cancellation date.
Expected response time is 24-72 business hours. If you receive no reply after 3 days, follow up once more before escalating to consumer protection authorities.
Escalation path if support refuses your refund
If Freelancer.Com denies your refund request and you believe you have legal grounds (within 14 days of purchase, minimal usage, etc.), file a complaint with your state Consumer Disputes Redressal Commission. This process is free and has a strong track record of recovering subscription fees.
Provide the commission with: your name and email, account creation date, purchase proof, cancellation confirmation, all email correspondence with Freelancer.Com, and evidence of non-usage (screenshots showing zero bids, zero contest entries).
Key takeaways and your cancellation checklist
Cancelling Freelancer.Com doesn't have to be complicated, and Stopee has compiled this checklist to ensure you leave smoothly and secure any refund you're entitled to.
| Action | Deadline | Status |
|---|---|---|
| Screenshot your membership page showing plan and renewal date | Before cancelling | ☐ |
| Log into Freelancer.Com and navigate to Settings > Membership | Within 5 minutes | ☐ |
| Click "Cancel membership" and provide a reason | Within 5 minutes | ☐ |
| Save the on-screen cancellation confirmation and the email confirmation | Within 1 hour | ☐ |
| Email support requesting a refund if within 14 days of purchase | Within 24 hours | ☐ |
| Check your bank/PayPal account for refund credit | Within 10 business days | ☐ |
Why stopee exists and how we help
Subscription cancellations shouldn't require a law degree or hours of frustration. At Stopee, we've helped thousands of Indian consumers cancel Freelancer.Com, recover refunds, and take control of their recurring charges.
Whether you're unsure about your refund eligibility, stuck at a technical step, or facing resistance from Freelancer.Com's support team, Stopee provides clear, empathetic, step-by-step guidance grounded in consumer law and real-world experience.
Visit Stopee.com today to explore cancellation guides for hundreds of Indian subscriptions, learn your consumer rights, and discover how to protect your money from unwanted recurring charges. Stopee has helped thousands of consumers cancel and claim refunds - and we're ready to help you too.