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Cancel Flyefit: Step-by-Step Guide
How to cancel your flyefit membership from india: the complete guide
What flyefit is and why members cancel
Flyefit is an Irish budget-friendly gym chain that offers 24/7 access at multiple locations, strength and cardio equipment, and group fitness classes. The brand operates exclusively in Ireland and manages all memberships through an online portal called MYFLYE, making it straightforward for members worldwide-including those based in India-to handle their accounts remotely.
Members cancel Flyefit for several reasons: gym access no longer fits their routine, they've moved outside Ireland, they've found a local alternative, or they simply want to pause their fitness commitment. Whatever your reason, Stopee is here to walk you through the exact steps to cancel without unnecessary delays or hidden charges.
Where flyefit operates
Flyefit runs gyms exclusively in Ireland. If you're based in India or any other country outside Ireland, you do not have access to a physical Flyefit location. Your membership is managed entirely online through the MYFLYE member portal on Flyefit's website. There is no Flyefit office, local support centre, or postal address in India, which means your only cancellation route is digital.
Why you might want to cancel
Your circumstance is unique. You may have started a Flyefit membership while living in Ireland and have since relocated to India. You might have subscribed to test their service and decided it's not for you. Or you could be managing finances and need to cut discretionary spending. Whatever drives your decision, Stopee recognizes that cancelling should be simple, transparent, and free of frustration.
Your consumer rights in india and what they protect
Even though Flyefit is an Irish company, your rights as a consumer in India are relevant if you're a resident paying by Indian bank account or rupee-denominated payment method.
The 14-day cooling-off period
Under the Consumer Protection Act, 2019 (India) and European distance-selling regulations (which Flyefit follows), new members have a 14-day cooling-off period from the date your membership begins. During this window, you can cancel and claim a full refund if you have not used the gym facility. This is a statutory right, not a courtesy-Flyefit must honour it.
To claim your cooling-off refund, email memberservice@flyefit.ie before midnight on day 14 of your membership and state that you have not accessed the gym. Include your membership number and account email. Keep a copy of this email and Flyefit's response as proof of your cancellation request.
Unauthorized billing and dispute resolution
If Flyefit charges your account without authorization, continues billing after you cancel, or fails to stop recurring payments, you have the right to lodge a complaint with your bank or card issuer. You can also escalate to the Consumer Disputes Redressal Commission (CDRC) in your state. Stopee advises that you gather all transaction statements and email correspondence before filing a formal complaint.
In India, the Reserve Bank of India (RBI) also oversees payment grievances. If your bank does not help, you can file a complaint with the RBI Ombudsman through your bank's grievance portal.
How to cancel your flyefit membership
Flyefit offers a single, official cancellation method: the MYFLYE online account portal. This is the fastest and most reliable route.
Cancel via MYFLYE (the recommended method)
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Go to flyefit.ie and log into your MYFLYE account using your email and password.
- If you've forgotten your password, click "Forgot Password" and follow the email link to reset it.
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Navigate to the Account or Membership section in your MYFLYE dashboard.
- Look for a button or link labelled "Cancel Membership", "Manage Membership", or "Subscription Settings".
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Click Cancel Membership and read the confirmation prompt carefully.
- Flyefit will display your membership end date and any outstanding balance.
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Confirm your cancellation by clicking the final Confirm Cancellation button.
- Do not close the page until you see a success message.
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Screenshot or print the confirmation page showing your cancellation was processed.
- You will also receive a confirmation email to the address linked to your MYFLYE account within minutes.
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Save your confirmation email indefinitely as proof of cancellation.
- This email protects you if Flyefit disputes the cancellation later.
Pro tip: Cancel at least 72 hours before your next billing date to avoid an unwanted charge. If your renewal is due in 48 hours and you cancel now, you may still be charged-check the confirmation email for the exact date your access ends.
If you subscribed via an app or third-party platform
Flyefit does not publish explicit instructions for cancelling via Google Play Store or Apple App Store. If you subscribed through an app, Stopee recommends that you still cancel through the MYFLYE website using the steps above. Once MYFLYE shows your membership as cancelled, the app subscription should reflect that change within one to two billing cycles.
Warning: If the app continues to charge you after you cancel on the MYFLYE website, contact Flyefit member services immediately. You may also need to cancel the subscription within the app itself or through your phone's subscription settings as an extra safeguard.
What happens immediately after you cancel
Cancelling your membership can feel uncertain-you're wondering whether you'll lose access mid-month, whether a final charge will arrive, and whether you've done it correctly. Stopee has helped thousands of consumers navigate this moment, and here's exactly what to expect.
Your gym access and final billing
When you cancel via MYFLYE, your access to Flyefit gyms continues until your membership would have renewed-typically the same day of the month you first signed up. For example, if you joined on 15 January and cancel on 8 January of the following year, you retain access until 15 January.
Flyefit will not charge you on or after your membership end date, assuming your cancellation was processed at least 72 hours before renewal. Check your confirmation email for the exact date your access terminates. On that date, your MYFLYE login will no longer grant you gym access, and your membership card or app entry permissions will expire.
Your account data and records
Your MYFLYE account will remain on Flyefit's servers indefinitely, even after cancellation. Your account data-including email, membership history, and payment method-is retained per Flyefit's privacy policy. You retain the legal right to request deletion of your personal data under GDPR and equivalent Indian privacy laws, but deletion is not automatic upon cancellation.
Keep your cancellation confirmation email in a secure folder on your phone or computer. This email serves as proof that you cancelled on a specific date and protects you if a disputed charge appears on your bank statement months later.
Refunds: what flyefit will and won't repay
Understanding Flyefit's refund policy is critical, especially if you've just paid a membership fee and are having second thoughts.
The 14-day cooling-off refund (full refund)
If you signed up for a monthly or annual Flyefit membership and cancel within 14 days of your start date, and you have not used the gym, you are entitled to a full refund of your membership fee. This applies whether you paid monthly or annually.
To claim this refund, email memberservice@flyefit.ie with the subject line "Cooling-Off Refund Request" and include: (1) your full name, (2) your membership number, (3) your account email address, and (4) a clear statement that you have not accessed the gym. Send this email before midnight on day 14 of your membership. Flyefit typically processes cooling-off refunds within 5 to 10 business days.
Pro tip: If you used the gym once or twice before deciding to cancel, Flyefit may deduct a "reasonable usage fee" from your refund or deny the refund entirely. The safest approach: if you're unsure within the 14-day window, cancel immediately without using the facilities.
Refunds after the 14-day period
Once your cooling-off period ends, Flyefit treats subsequent monthly payments as non-refundable. If you've been a member for three months and now cancel, you will not receive a refund for the current month's charge. Your access simply ends on your next renewal date.
However, if Flyefit fails to honour your cancellation and charges you after the membership end date, you have grounds to dispute that charge through your bank or card issuer. Stopee advises that you gather your cancellation confirmation email and bank statements to support your dispute claim.
Flyefit pricing and membership plans
Flyefit's pricing structure is straightforward, but no verified pricing in Indian Rupees (INR) is publicly available for customers based in India.
Standard membership options
| Plan type | Billing cycle | Approximate price (EUR) | Access and notes |
|---|---|---|---|
| Standard membership | Monthly | Contact member services | Access during advertised gym hours at enrolled location |
| Standard membership | Annual | Contact member services | Discounted rate; higher upfront cost, lower per-month cost |
| 24-hour / premium membership | Monthly | Contact member services | 24/7 access to your enrolled location and partner gyms |
| 24-hour / premium membership | Annual | Contact member services | Discounted annual rate; full 24/7 access all year |
How to find current pricing in INR
Since Flyefit pricing fluctuates and no INR rates are published for India-based customers, contact Flyefit member services directly at memberservice@flyefit.ie or through the "Contact Us" page on flyefit.ie. Provide your location (India) and ask for a quote in INR if your payment method is an Indian bank account or rupee-based card. Flyefit may also direct you to use a currency converter at the time of purchase.
Pro tip: If you're unsure about Flyefit's pricing or want to trial the service, take advantage of the 14-day cooling-off period. Sign up, use the gym if you wish, and cancel within 14 days if the cost or service does not meet your needs. Stopee recommends this approach for international members who want zero financial risk.
Common mistakes to avoid when cancelling
Cancelling should be straightforward, but small missteps can leave you confused, charged unexpectedly, or locked in longer than you intended. We've seen these mistakes repeatedly, and they're entirely preventable.
Delaying cancellation until after your next billing date
If you wait until one day after your membership renews, you've already been charged for the next month. Cancelling at that point stops future charges, but you've lost that month's fee unless you claim a refund (which Flyefit will likely deny if you've accessed the gym). Mark your renewal date in your phone calendar and cancel 3 to 5 days before that date.
Cancelling through the wrong channel
Some members try to cancel by replying to a billing email, messaging Flyefit on social media, or contacting their bank. None of these methods officially cancel your membership on MYFLYE. Only the MYFLYE website cancellation counts. Bank chargebacks can dispute a charge, but they don't cancel your membership-Flyefit may still try to charge you again.
Not saving your confirmation email
If you cancel but lose the confirmation email, you have no proof of when or how you cancelled. Flyefit's records may eventually show the cancellation, but disputes take weeks or months to resolve. Take a screenshot of your MYFLYE confirmation page and save the confirmation email to a folder titled "Gym Cancellations" or similar. Stopee advises that you keep these records for at least 12 months.
Assuming the app cancellation removes your membership
Deleting the Flyefit app does not cancel your membership. Your membership exists in MYFLYE, not on your phone. Uninstalling the app only removes your local access to the app; your account remains active and will continue to be billed. Always cancel on the MYFLYE website.
Timeline and what to expect after cancellation
Here's a realistic timeline for what happens after you click "Confirm Cancellation":
| Timeframe | What happens | Action you should take |
|---|---|---|
| Immediately (0 min) | Confirmation message appears on MYFLYE; your membership status changes to "Cancellation Pending" or "Cancelled" | Screenshot the page; do not close your browser |
| Within 5 minutes | Confirmation email arrives in your inbox from memberservice@flyefit.ie | Check spam folder if not visible; save email to a folder; record the email timestamp |
| 72 hours to your renewal date | Your membership access remains active; no charge occurs on your renewal date | Check your bank statement on your renewal date to confirm no charge was applied |
| On your membership end date | Your MYFLYE login still works, but your gym access card or app access is disabled | You may see an "access denied" message at the gym or in the app; this is normal |
| 14 days after request (if cooling-off claimed) | Flyefit processes your cooling-off refund and deposits it to your original payment method | Monitor your bank account; contact member services if the refund does not arrive |
Escalation: what to do if flyefit won't cancel or keep charging you
In rare cases, Flyefit may refuse to process your cancellation or continue billing after you've cancelled. Stopee has strategies to resolve this.
Step 1: request written confirmation
Email memberservice@flyefit.ie with the subject "Cancellation Confirmation Required" and include your membership number, the date you cancelled, and a request for written confirmation of your cancellation. Keep this email for your records.
Step 2: dispute the charge with your bank
If a charge appears after your membership end date, contact your bank or card issuer immediately. Provide them with your MYFLYE cancellation confirmation email and request a chargeback or refund. Banks in India (HDFC, ICICI, Axis, etc.) have dedicated dispute teams for unauthorized recurring charges. The dispute process typically takes 7 to 30 days.
Step 3: escalate to the RBI ombudsman (India)
If your bank denies your dispute or does not respond within 30 days, you can file a complaint with the RBI Ombudsman through your bank's grievance portal. The RBI Ombudsman handles payment and banking complaints from Indian consumers and can compel your bank to refund unauthorized charges.
Step 4: file a complaint with the consumer disputes redressal commission (CDRC)
For persistent refusal to honour cancellation or refund requests, you can file a complaint with your state's Consumer Disputes Redressal Commission. In India, this is a free, consumer-friendly process. You will need: (1) proof of membership, (2) your cancellation request and confirmation, (3) bank statements showing unauthorized charges, and (4) evidence that Flyefit ignored your refund request.
Pro tip: Document every interaction. Save emails, screenshots, bank statements, and dates. Stopee recommends that you create a simple spreadsheet with columns for "Date", "Action", "Outcome", and "Evidence", then fill it in as you go. This record is invaluable if you need to escalate your complaint.
Checklist: before and after cancellation
Use this checklist to ensure your cancellation is complete and protected.
| Before you cancel | Status |
|---|---|
| Note your membership renewal date (e.g., 15th of each month) | ☐ Done |
| Log into MYFLYE and confirm your current payment method is correct | ☐ Done |
| Check that there are no outstanding fees or balances on your account | ☐ Done |
| Create a folder on your phone or computer for gym-related documents | ☐ Done |
| Immediately after you cancel | Status |
|---|---|
| Screenshot the MYFLYE confirmation page and save it with the date | ☐ Done |
| Check your email inbox (and spam folder) for the confirmation email from memberservice@flyefit.ie | ☐ Done |
| Forward the confirmation email to yourself as a backup, or print it | ☐ Done |
| Record your membership number, cancellation date, and confirmation email address in a safe place | ☐ Done |
| Log out of MYFLYE and close your browser | ☐ Done |
| On your membership end date and after | Status |
|---|---|
| Check your bank or card statement to confirm no charge was applied on your renewal date | ☐ Done |
| Confirm that your MYFLYE gym access or app access is no longer working (expected behaviour) | ☐ Done |
| Monitor your bank account weekly for 30 days to ensure no surprise charges occur | ☐ Done |
| If claiming a cooling-off refund, track the refund arrival to your original payment method | ☐ Done |
Key takeaways and resources
Cancelling your Flyefit membership from India is a simple process when you follow the right steps. Log into MYFLYE, click "Cancel Membership", confirm, and save your confirmation email. Within 72 hours of clicking cancel, you should also verify that no charge was applied to your bank account on your renewal date.
If you're within 14 days of signing up and haven't used the gym, you're entitled to a full refund under the cooling-off period. Email memberservice@flyefit.ie to claim it, and keep your cancellation confirmation and cooling-off request emails as proof.
Should Flyefit ignore your cancellation or continue to charge you, escalate through your bank's dispute process, the RBI Ombudsman, or the Consumer Disputes Redressal Commission in your state. Document every step and keep all evidence.
Official Flyefit resources:
- Flyefit Help Centre - membership FAQs and support
- Flyefit Terms & Conditions - cooling-off period and refund policy
- Member services email: memberservice@flyefit.ie
For India-specific consumer protections and escalation:
- Reserve Bank of India Ombudsman: www.rbi.org.in (file complaints through your bank)
- Consumer Disputes Redressal Commission (CDRC) in your state - search "[Your State] CDRC" online
- National Consumer Helpline (India): 1800-11-4000 (toll-free)
Stopee has helped thousands of consumers cancel gym memberships, streaming services, and subscriptions without hidden fees or ongoing charges. Whether you're cancelling Flyefit to save money, relocate, or simply try something new, Stopee's guides give you the confidence and clarity to act independently. Your cancellation is valid the moment you confirm it on MYFLYE-trust that process, save your confirmation email, and move forward with peace of mind.