Manage Revive

How to cancel revive subscription and protect your wellness investment in india

Understanding revive and why you might want to cancel

Revive is a subscription-based health and wellness service operating in India that delivers personalized nutritional plans, superfoods, supplements and app-based progress tracking to support your overall vitality. You may have signed up for digital access, recurring supplement boxes or premium app features depending on your chosen plan.

If you've decided to step back from your subscription, you're not alone. Maybe the supplements aren't working as expected, you want to try a different wellness approach, or the recurring charges no longer fit your budget. Whatever your reason, Stopee is here to walk you through the cancellation process step-by-step so you exit cleanly without surprise charges or complications.

How revive charges your account

Revive bills you in two main ways. First, subscriptions purchased directly on the Revive website are billed through their payment gateway and auto-renew on a fixed schedule. Second, if you subscribed through the Apple App Store or Google Play, your charges appear on those platforms instead, and you must cancel through them directly.

Physical supplement deliveries follow your subscription schedule. Auto-renewal happens automatically unless you actively cancel, which means you'll be charged again at the start of your next billing cycle if you don't act. This is why knowing your exact subscription source matters before you cancel.

Your consumer rights when cancelling a wellness subscription in india

India's Consumer Protection Act, 2019 protects you during subscription cancellations and refund disputes. You have the right to cancel a subscription service and request a refund if the service wasn't delivered as promised or if products arrive defective or damaged.

Under the Act, a consumer dispute can be escalated to the Central Consumer Protection Authority if Revive refuses to process your cancellation or refund without valid reason. Stopee recommends keeping all evidence: cancellation confirmations, order receipts, payment screenshots and any email correspondence with customer support. This documentation becomes crucial if you need to file a formal complaint.

When refunds are most likely under indian law

You're most likely to receive a refund if the product was defective, the supplement box was significantly damaged in transit, or Revive failed to deliver your service within the promised timeframe. Subscription cancellations alone don't automatically trigger refunds, but service failures do.

If you purchased through the Apple App Store or Google Play, those platforms have their own refund windows. Apple typically offers a 14-day refund window for app subscriptions, while Google Play offers a 48-hour refund period. These store-level refunds are independent of Revive's policy, so check the app store first.

Step-by-step methods to cancel your revive subscription

Your cancellation method depends on where you originally signed up. Stopee has outlined each path below so you cancel through the correct channel the first time.

Cancel directly through the revive website

This is the fastest route if you subscribed directly on Revive's platform. You'll need your login credentials and access to the email linked to your account.

1. Open revivetheworld.com or revivedigital.in (the official Revive website for India) in your web browser.
2. Sign in using your email address and password.
   • If you've forgotten your password, tap "Forgot Password?" and follow the reset link sent to your email.
3. Navigate to your Account section or Subscriptions menu (usually located in the top-right dropdown or in your dashboard).
4. Locate your active subscription plan and select "Manage Subscription" or "Cancel Subscription".
5. Review the cancellation reason prompt. Revive may ask why you're cancelling; you can skip this or provide brief feedback.
   • Your honest feedback helps Revive improve, but it's optional and won't delay your cancellation.
6. Confirm the cancellation by clicking "Yes, cancel my subscription" or the final confirmation button.
7. Take a screenshot of the confirmation page or wait for a cancellation confirmation email. This is your proof.
   • Pro tip: Some confirmation emails arrive within minutes; others take up to 24 hours. If you don't receive one, log back in and check your subscription status to verify the cancellation went through.

Cancel through apple app store (iOS)

If you subscribed to Revive via the Apple App Store on your iPhone or iPad, you must cancel here. Revive customer support cannot cancel App Store subscriptions for you; only Apple can.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen (your Apple ID profile).
3. Select "Subscriptions".
4. Find and tap "Revive" in the list of active subscriptions.
5. Tap "Cancel Subscription".
   • You may see a message offering a discount to keep your subscription. You can ignore this and proceed with cancellation.
6. Confirm the cancellation at the prompt. Apple will show you your final access date (usually the end of your current billing cycle).
7. Take a screenshot of the cancellation confirmation screen as proof.
   • Warning: Deleting the Revive app from your phone does NOT cancel your subscription. You must follow these steps inside Settings to actually stop charges.

Cancel through google play (Android)

If you signed up via Google Play on an Android phone, your subscription lives in Google Play. You'll cancel it there, not in the Revive app itself.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon (circular image) in the top-right corner.
3. Select "Payments and subscriptions".
4. Tap "Subscriptions".
5. Find and tap "Revive".
6. Tap "Cancel subscription".
7. Select your reason for cancellation (optional) and confirm.
   • Google Play shows a 48-hour refund window at cancellation. If you're within 48 hours of your purchase or renewal, you may be eligible for an instant refund. Ask Google Play to refund if this applies to you.
8. Screenshot the confirmation page for your records.
   • Pro tip: Google sometimes shows a retention offer during cancellation. If you're certain you want out, skip the offer and complete the cancellation.

Cancel by contacting revive support

If you're having trouble cancelling online or if your subscription won't appear in your account, contact Revive's support team directly. Have your order ID and account email ready when you reach out.

1. Gather your order ID, account email and reason for cancellation before contacting support.
2. Visit Revive's official refund and cancellation policy page to find the correct support contact method (email, chat or phone).
   • Check revivetheworld.com/refund-and-cancellation-policy or revivedigital.in/refund-policy for the most current contact details.
3. Send a clear, polite email or message stating: "I would like to cancel my subscription effective immediately. Please confirm the cancellation and provide a reference number."
4. Include your order ID and the email linked to your account in your message.
5. Wait for a response (typically 2-5 business days in India).
6. Reply with a screenshot confirming the cancellation, or ask support to email you a written cancellation confirmation.
   • Warning: Do not assume your cancellation is processed just because you've sent an email. Always wait for Revive to confirm in writing before marking it as complete.

What happens to your account after you cancel

Cancelling a subscription feels final, but there are a few details you should understand about access and your next billing cycle.

Access and charges after cancellation

After you submit your cancellation request, your subscription typically remains active until the end of your current paid billing period. You don't lose access immediately. If your subscription renews on the 15th of each month and you cancel on the 5th, you'll have access through the 14th, and no charge will appear on the 15th.

Auto-renewal stops completely after your cancellation is confirmed. You will not be charged again unless you voluntarily reactivate your subscription. Keep your cancellation confirmation email so you have proof if a rogue charge appears later.

Managing recurring supplement deliveries

If you receive physical supplement boxes, the timing of your cancellation matters. Revive typically processes shipments on a fixed schedule. Cancel before the next shipment cutoff date listed in your account to avoid being charged for a box you don't want.

If a box has already been dispatched (shipped from the warehouse), Revive may treat it as a completed order and won't refund the shipping costs. However, you can still request a refund for the products themselves if they arrive damaged or if you refuse delivery. Check Revive's returns window for deadlines on unopened supplements.

Your account data and history

Cancelling your subscription does not automatically delete your account. Your nutritional plans, progress data and order history remain stored unless you request full account deletion. If you want Revive to delete your account entirely, you'll need to contact support separately and comply with any data retention windows they impose.

Store copies of your cancellation confirmation and any refund documentation. If you need to escalate a dispute later, your own records become essential evidence.

Pricing breakdown and cancellation timing

Understanding Revive's pricing structure helps you time your cancellation to minimize unnecessary charges.

Understanding revive's refund policy and your options

Refunds aren't automatic, but they're possible under specific circumstances. Stopee recommends understanding these terms before requesting money back.

When refunds are and aren't available

Revive's refund policy is case-by-case. You're more likely to receive a refund if your supplement box was damaged in transit, if the product quality was defective, or if a promised service wasn't delivered. Cancellations alone (simply changing your mind) typically don't qualify for refunds, especially if you've used the products or accessed your digital plan.

If you purchased through Apple App Store or Google Play, store-level refunds override Revive's policy. You have 14 days (Apple) or 48 hours (Google Play) to request a refund directly from the app store, and the store will handle it independently of Revive.

How to request a refund from revive

1. Gather evidence: your order ID, purchase receipt, payment screenshot and (if applicable) photos of the damaged product.
2. Note the exact reason your refund qualifies: defective product, undelivered service, or promised feature missing.
3. Contact Revive support with the subject line "Refund Request for Order [Your Order ID]".
4. Clearly explain what went wrong and reference the relevant section of Revive's refund policy.
   • Visit revivetheworld.com/refund-and-cancellation-policy or revivedigital.in/refund-policy to cite the exact policy language.
5. Attach photos of any damaged supplements or evidence that the service wasn't delivered as promised.
6. Request a specific outcome: "I request a full refund of ₹[amount] to [payment method] by [date]."
7. Wait 7-10 business days for Revive's response.
   • Pro tip: If Revive denies your refund unfairly, you can escalate to the Central Consumer Protection Authority under India's Consumer Protection Act, 2019 if the amount qualifies.

Common cancellation mistakes to avoid

Many customers accidentally keep paying Revive because they make a single preventable mistake during cancellation. Understanding these traps saves you money and frustration.

Mistake 1: deleting the app instead of cancelling

Removing the Revive app from your phone changes nothing about your subscription. Your recurring charges continue, and Revive has no way to know you've uninstalled the app. You must manually cancel inside your account settings or contact support. Deleting the app is a comfort action, not a cancellation.

Mistake 2: missing the shipment cutoff date

Revive's delivery cycles run on fixed schedules. If you cancel one day after the cutoff, your next box is already in the fulfillment pipeline, and you'll be charged even though you no longer want it. Check your account for the exact shipment date before you cancel. If you've missed it, contact support immediately to see if the order can be stopped.

Mistake 3: not saving your cancellation confirmation

If Revive's cancellation confirmation email lands in your spam folder and you don't take a screenshot of the confirmation page, you have no proof the cancellation went through. When the next charge appears 30 days later, you're in a weak position to dispute it. Always screenshot and forward the confirmation to yourself.

Mistake 4: cancelling on the app store but not the website

Some customers subscribe through both the Revive website and Google Play simultaneously, thinking they're using the same account. They cancel one but not the other, and charges keep coming from the platform they forgot about. Check both the Revive website and your app store accounts to see which one has an active subscription.

Mistake 5: not following up on support requests

Emailing support without a follow-up leaves you at risk. Support responses can take 5-10 days, and if you don't hear back, sending a second polite email with the subject line "Follow-up: Cancellation Request from [Date]" forces a response. Stopee recommends tagging these emails in your calendar so you chase them if needed.

A checklist to confirm your cancellation is complete

Use this checklist the day after you cancel to ensure Revive has actually processed your request and that no surprises await you on your next billing date.

Revive cancellation address and official contact details

If you need to mail a formal cancellation request or lodge a complaint, use the official addresses and contact methods below. These details come directly from Revive India Exports' business registration and should be your escalation point if email support doesn't respond within 10 business days.

Primary contact information

Revive India Exports (Official Address)
Company registration address available on the official Revive website at revivetheworld.com/contact or revivedigital.in. Always verify the current address on their official site before mailing any formal cancellation notice.

Email support: Check the refund and cancellation policy page for the direct support email address. This is faster than postal mail and creates a timestamped record of your request.

Consumer escalation: If Revive refuses to honour your cancellation or refund without justification, file a complaint with the Central Consumer Protection Authority (CCPA) under India's Consumer Protection Act, 2019. You can file online at ccpaonline.gov.in. Include your cancellation confirmation, all correspondence with Revive and a copy of your payment receipt.

Why you should document everything

Keeping copies of your cancellation confirmation, refund requests and all support emails is non-negotiable. Indian consumer law requires companies to respond to formal requests within 30 days, but Revive may miss deadlines. Your documentation becomes the evidence you'll need if you escalate to the Consumer Protection Authority.

Why stopee helps thousands cancel with confidence

At Stopee (stopee.com), we've walked thousands of Indian consumers through subscription cancellations across dozens of services. Our mission is to protect you from hidden charges, unclear policies and customer support run-arounds. We break down every cancellation method, flag the most common traps and give you the exact steps needed to exit cleanly.

Stopee has helped thousands of consumers cancel Revive and other wellness services by providing transparent guidance, consumer rights information and step-by-step procedures. Whether you're cancelling due to cost, lack of results or a change in direction, we empower you to reclaim control of your subscriptions and your money. Our content covers not just how to cancel, but what rights you have under Indian law and how to escalate if a company refuses to cooperate.

Use this guide as your roadmap. Screenshot every confirmation. Save every email. And if Revive pushes back on a legitimate refund request, remember that Stopee has outlined your legal rights and the authority you can escalate to. You're not alone in this process, and you have options.