Manage Your Keto Diet

How to cancel your keto diet subscription and understand your refund rights in india

What is your keto diet and what you're paying for

Your Keto Diet is a subscription service that delivers personalized ketogenic meal plans, recipes, and coaching support directly to your phone or computer. You access this content through either the official website or mobile app stores, and your access depends entirely on maintaining an active subscription.

The service offers recipe libraries, daily meal plans customized to your preferences, and in-app coaching features. What you receive varies based on the plan you choose at purchase-a monthly plan gives you fewer months of access than a half-yearly option, for example.

Understanding your keto diet's delivery model

All content is delivered digitally. You don't receive physical materials. This matters because Indian consumer law treats digital content differently from physical products, and understanding this distinction is essential before you cancel.

Most importantly: simply deleting the app or uninstalling it does not cancel your subscription. Your money continues flowing to Your Keto Diet every billing cycle until you formally cancel through the correct channel.

Your keto diet pricing in india

Prices are displayed in Indian rupees and may fluctuate in your app store. Always verify the exact amount before you complete purchase. Stopee recommends comparing these prices against the current app store listing to confirm what you'll actually be charged.

Your consumer rights under indian law and why they matter

India's Consumer Protection Act (2019) and the Information Technology Rules (2000) give you specific rights when you purchase digital content online. Understanding these rights is your strongest tool if Your Keto Diet refuses to refund or makes cancellation difficult.

The 14-day cooling-off right for digital purchases

You have a statutory 14-day right to cancel any digital purchase and request a refund-but this right has a major catch. The moment you download or access personalized digital content and give express consent, that cooling-off right disappears. Your Keto Diet's terms state that by starting immediate access, you lose your statutory refund entitlement.

This is legal under consumer law, but only if Your Keto Diet made this clear before you purchased. If you were not warned about losing your cooling-off right at the purchase stage, you may still have grounds to claim a refund.

Your right to cancel at any time

You have the unconditional right to cancel your subscription at any time. There is no law that forces you to keep paying. However, whether Your Keto Diet refunds your unused subscription balance is a separate question, governed by their refund policy-not consumer law alone.

If Your Keto Diet refuses to process your cancellation or delays it beyond 72 hours, you can escalate to the Central Consumer Protection Authority (CCPA) or your state's Consumer Disputes Redressal Commission. Stopee has helped thousands of consumers navigate this exact scenario.

How to cancel your keto diet based on where you subscribed

The cancellation method you use depends entirely on how you paid. Cancelling through the wrong channel wastes your time and leaves your subscription active.

If you subscribed on the your keto diet website

1. Log into your account on the Your Keto Diet website using your email and password.
2. Navigate to your account settings or subscription management section.
   • Look for a "Subscriptions," "My Plans," or "Billing" tab in your user dashboard.
3. Locate your active subscription and select "Cancel subscription" or "Manage plan."
4. Your Keto Diet may ask why you're cancelling. You can skip this or provide feedback-it's optional.
   • Pro tip: If you mention service dissatisfaction, customer support sometimes offers a discount to stay rather than processing the cancellation. Decide in advance whether you want to entertain a counter-offer.
5. Confirm cancellation. Your Keto Diet will email a confirmation receipt.
   • Warning: Do not rely on email confirmation alone. Log back in within 24 hours to verify the subscription status has changed to "Cancelled" or "Inactive."
6. Cancel at least 48 hours before your next billing date to avoid being charged again. If you miss this window and are charged, contact Your Keto Diet support immediately to request a reversal.

If you cannot find the cancellation option in your account settings, contact Your Keto Diet's Help Center or email customer support. Stopee recommends keeping records of all communications with Your Keto Diet in case you need to escalate later.

If you subscribed via apple app store

1. Open the Apple App Store app on your iPhone or iPad.
2. Tap your profile icon in the top-right corner.
3. Select "Subscriptions" from the menu.
4. Find "Your Keto Diet" in your active subscriptions list.
5. Tap "Your Keto Diet" and then select "Cancel Subscription."
   • Apple will confirm the cancellation date (typically the end of your current billing cycle).
6. You will receive an email confirmation from Apple. Save this for your records.

Critical point: You cannot cancel an Apple App Store subscription through the Your Keto Diet website, app, or customer support. You must use your Apple ID. If you try to cancel elsewhere, your subscription remains active and you will be charged.

If you subscribed via google play

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner and select "Manage my subscriptions."
3. Find "Your Keto Diet" in your list of active subscriptions.
4. Tap "Your Keto Diet" and then select "Cancel subscription."
   • Google will ask for confirmation and explain when your access ends.
5. Confirm cancellation. Google will send a confirmation email to your Google account email address.

Warning: Like Apple, Google Play subscriptions cannot be cancelled through Your Keto Diet's website or customer support. You must cancel directly through Google Play. Uninstalling the app does not stop billing.

What happens immediately after you cancel

Cancellation doesn't mean instant access loss. Understanding the timeline protects you from surprise charges and missed access windows.

Your access during the grace period

When you cancel a website subscription, Your Keto Diet typically allows you to access content until the end of your current billing period. If you pay monthly and cancel on day 5 of a 30-day cycle, you retain access for the remaining 25 days at no extra cost.

App Store subscriptions follow the same principle: you keep access until your billing cycle renews, then access stops automatically.

Automatic renewal termination

Your Keto Diet will not charge you again after cancellation, provided you cancel at least 48 hours before your next scheduled billing date. If you cancel fewer than 48 hours before renewal, the system may process one final charge before terminating your subscription.

If this happens, contact Your Keto Diet immediately and request a reversal. Your payment processor (credit card company or digital wallet) can also dispute the charge if Your Keto Diet does not refund it within 7 business days.

Will you receive a refund after cancellation

This is where Your Keto Diet's policy and Indian consumer law create complexity. A refund is not automatic, and eligibility depends on when you access the service.

Your keto diet's refund policy

Your Keto Diet waives the statutory 14-day cooling-off right the moment you access personalized digital content and give express consent. This is their standard position and is lawful under Indian consumer protection rules.

However, this waiver is only valid if Your Keto Diet clearly warned you about losing your cooling-off right before you completed payment. If the warning was buried, unclear, or missing entirely, you retain your right to a refund.

Refunds for partial months

If you cancel mid-cycle and request a refund for unused days, Your Keto Diet does not guarantee a pro-rata refund. This is a grey area: you can request it, but they may refuse. If they refuse and you believe the refusal is unfair, you can escalate to your state's Consumer Disputes Redressal Commission.

Stopee's experience shows that consumer commissions in India increasingly side with consumers who request pro-rata refunds, particularly for lengthy unused periods (more than 10 days in a 30-day cycle).

Refunds for app store purchases

If you purchased through Apple App Store or Google Play, their refund policies override Your Keto Diet's policy. Apple offers a 14-day refund window for most apps. Google Play offers a 48-hour window. If you request a refund within these windows, the app store processes it directly-Your Keto Diet has no say.

To request an app store refund, open your app store, navigate to Your Keto Diet, and select "Report a Problem" or "Request Refund." Be specific about your reason (e.g., "Service did not meet expectations" or "Charged without authorization").

Common mistakes when cancelling your keto diet

Cancelling a subscription sounds straightforward but subtle errors leave you paying for months. These are the traps we see most often.

Uninstalling the app without cancelling the subscription

This is the single most common mistake. Deleting Your Keto Diet from your phone does nothing to your subscription. Your money continues to be charged every billing cycle. You must follow the proper cancellation steps outlined above for your specific platform (website, Apple, or Google).

Cancelling through the wrong channel

If you subscribed via Apple, cancelling on the website does not work. If you subscribed on Google Play, contacting Your Keto Diet customer support does not cancel it. You must cancel through the exact platform where you subscribed. Cross-platform cancellation attempts leave subscriptions active and lead to continued charges.

Missing the 48-hour buffer before billing

Your Keto Diet requires cancellation at least 48 hours before your next billing date. If you cancel 36 hours before, the system often processes your renewal charge before your cancellation request is processed. You then have to contact support to claim a refund, which delays your money by 5-14 days.

Pro tip: Check your billing date today. Set a phone reminder for 3 days before renewal. Cancel on that day, not the day before.

Not saving your cancellation confirmation

You receive a confirmation email from Your Keto Diet, Apple, or Google. Save this email. If a charge appears after cancellation, this email is your proof that you cancelled in time. Without it, your payment processor may side with Your Keto Diet in a dispute.

Assuming cancellation is instant

Your Keto Diet states that cancellation requests submitted via the Help Center are processed within 72 hours. Website cancellations are usually instant, but app store cancellations depend on Apple or Google's systems. Allow 3-5 business days before confirming successful cancellation. Log back into your account to verify.

Steps to take immediately after cancellation

Cancellation is only complete when you verify it. Passive hope does not protect you; active verification does.

Verify cancellation status within 24 hours

Log into your Your Keto Diet account or app store account and confirm your subscription status reads "Cancelled," "Inactive," or "Expired." If it still shows "Active," your cancellation did not process. Contact support immediately.

Monitor your next billing date

Mark your calendar for your next scheduled billing date. If a charge appears after cancellation, contact Your Keto Diet or your app store within 24 hours and request an immediate reversal. Disputes filed weeks later are harder to win.

Keep all correspondence

Save every email, chat transcript, or confirmation related to your cancellation. If a dispute arises, this documentation is your evidence. Stopee recommends taking screenshots of your subscription status page as well.

Request a refund if charged after cancellation

If you are charged after cancelling, contact Your Keto Diet support with your cancellation confirmation and request a full refund. If they refuse or delay beyond 7 business days, file a dispute with your bank or credit card company.

How to escalate if your keto diet refuses to cancel or refund

You have legal recourse if Your Keto Diet ignores your cancellation request or wrongfully charges you.

Document everything before escalating

Gather all emails, screenshots, payment receipts, and cancellation confirmations. Your escalation is only credible if you have written proof of what happened and when.

File a complaint with the central consumer protection authority

If Your Keto Diet refuses to process your cancellation or refund, you can lodge a complaint with India's Central Consumer Protection Authority (CCPA) or your state Consumer Disputes Redressal Commission. The CCPA handles cases involving services exceeding ₹1 crore in value or pan-India scope. Your state commission handles smaller disputes.

Stopee advises sending a formal legal notice to Your Keto Diet 30 days before filing with the CCPA. This gives them a final chance to resolve the issue and often prompts faster action.

Dispute the charge with your bank

If Your Keto Diet continues to charge you after cancellation and refuses to refund, contact your bank or credit card issuer and initiate a chargeback dispute. Provide your cancellation confirmation as evidence. Banks typically side with consumers in these cases and reverse charges within 10-15 days.

When to keep your your keto diet subscription and when to cancel

Not every subscription deserves cancellation. Consider this framework before you decide.

Reasons to keep your keto diet

Keep your subscription if you are actively following the meal plans, using the recipes, and seeing progress toward your fitness goals. If the monthly cost (₹989) feels worth the time saved on meal planning, retention makes sense. If you are a beginner to ketogenic diets, the coaching support justifies the investment for at least 2-3 months.

Reasons to cancel your keto diet

Cancel if you are not using the content. Unused subscriptions bleed money. Cancel if the meal plans do not match your dietary preferences or budget. Cancel if you found a free alternative (YouTube, Reddit communities) that serves your needs equally well. Cancel if the app crashes frequently or customer support ignores your issues.

Most importantly, cancel immediately if you no longer follow a ketogenic diet or have stopped your fitness routine. Continuing to pay for a service you've abandoned is a waste.

Comparing your keto diet to similar keto apps in india

Before you cancel, consider whether another service better fits your needs. Switching is easier if you decide immediately.

Final steps: your cancellation checklist

Use this checklist to ensure you cancel correctly and protect yourself from unexpected charges.

1. Identify where you subscribed (Your Keto Diet website, Apple App Store, or Google Play).
   • Check your email for a receipt from Your Keto Diet, Apple, or Google.
2. Find your next billing date.
   • Log into your Your Keto Diet account or app store subscription section.
3. Cancel at least 48 hours before the next billing date using the correct channel for your platform.
4. Receive and save your cancellation confirmation email.
   • Screenshot your subscription status page showing "Cancelled."
5. Wait 3-5 business days and log back in to verify cancellation status.
   • If still showing "Active," contact support immediately.
6. Monitor your bank account or credit card for the next 2 billing cycles to confirm no charges appear.
7. If a charge appears after cancellation, contact Your Keto Diet within 24 hours with your confirmation proof.
8. If Your Keto Diet refuses to refund, escalate to your bank or the Consumer Disputes Redressal Commission.
   • Keep all documentation in a folder labeled "Your Keto Diet-Dispute."

Contact information for your keto diet in india

Your Keto Diet is operated by UAB Keto Diets. For cancellation or refund inquiries, use these channels in order of priority.

Primary contact: Your Keto Diet Help Center (check the app or website footer for the link). Responses within 72 hours.

Secondary contact: Email customer support at the address listed in your subscription confirmation email.

If they don't respond: File a complaint with India's Central Consumer Protection Authority (CCPA) or your state Consumer Disputes Redressal Commission.

For payment disputes: Contact your bank or credit card issuer and initiate a chargeback, citing your cancellation confirmation as proof.

Conclusion: take control of your subscriptions

Your Keto Diet's cancellation process is straightforward if you follow the right steps for your platform and cancel at least 48 hours before billing. You have legal protections under Indian consumer law, even though Your Keto Diet's policy attempts to waive your cooling-off right.

The critical mistake most consumers make is uninstalling the app instead of formally cancelling the subscription. This leaves you vulnerable to unexpected charges and frustrating dispute processes.

By using this guide, you can cancel confidently, avoid common pitfalls, and protect yourself from accidental re-billing. If Your Keto Diet refuses your cancellation or continues charging you, you have escalation paths: consumer commissions, bank disputes, and legal action.

Stopee has helped thousands of consumers cancel unwanted subscriptions, recover lost refunds, and stand firm against companies that ignore cancellation requests. Use the checklist above, keep your documentation, and remember: your cancellation right is absolute. Your Keto Diet cannot force you to keep paying. If they resist, we have shown you exactly how to escalate. Visit Stopee at stopee.com to explore more cancellation guides, compare refund policies across services, and learn your consumer rights.