Manage Loop

How to cancel loop in india: your step-by-step guide to stopping billing and protecting your rights

What loop is and why cancellation matters

Loop is a subscription service operated by Quick Tap Services Pvt Ltd that offers tiered plans with account-based billing, free trial options, and features you can manage through an account dashboard or third-party app stores. If you've signed up and want to exit, you need clarity on exactly how to cancel-and what money you can recover. That's where Stopee comes in. At Stopee (stopee.com), we walk you through every step so you don't lose money or miss refund deadlines.

Why loop subscribers typically cancel

You might cancel Loop because the service doesn't fit your needs, you found an alternative that suits you better, or unexpected charges appeared on your billing statement. Whatever your reason, Stopee recognizes that cancellation should be straightforward-not buried behind confusing support channels or restrictive policies.

What you need to know before you cancel

Loop publishes a refund and cancellation policy on its official website that spells out cancellation methods, refund windows, and trial terms. Before you act, understand your eligibility for a refund. For monthly subscriptions, you have 7 days; for annual plans, the window extends to 30 days with a full refund, or up to 90 days with a pro-rated refund. After 90 days on an annual plan, Loop does not refund. Stopee recommends you check the exact terms at the Loop refund and cancellation policy page to confirm your refund eligibility before submitting a cancellation request.

How to cancel loop: four methods explained

You have multiple ways to cancel Loop. Choose the method that feels fastest and most secure to you. Stopee advises that the account dashboard route is usually quickest, but email and phone options exist if you need a documented trail.

Method 1: cancel via your account dashboard (fastest)

The account dashboard is the quickest route because cancellation is processed immediately and stops future renewals on the spot. No waiting for a support team to action your request.

1. Open the Loop app or navigate to your web account dashboard at the Loop website.
2. Sign in with your email and password.
3. Go to Settings or Account menu.
4. Select Billing or Subscription.
5. Click Cancel Subscription and confirm your choice.
   • You will receive an on-screen confirmation immediately.
   • Save or screenshot this confirmation for your records.
6. Your subscription is now cancelled; you retain access to paid features until the end of your current billing period unless Loop specifies otherwise.

Pro tip: request any invoices or account exports before you click cancel. Once your subscription ends, you may lose easy access to your transaction history.

Method 2: cancel by email

Email cancellation creates a documented record of your request, which is useful if you later dispute a charge or need proof of when you cancelled.

1. Compose an email to the Loop support address provided in their policy documentation.
2. In the subject line, write: "Cancellation Request - [Your Account Email]".
3. In the body, include your full name, registered email address, and subscription plan (monthly or annual).
   • Keep the message brief and professional.
   • Example: "I request immediate cancellation of my Loop subscription effective today. Please confirm once processed."
4. Send the email and save the confirmation receipt.
5. Loop processes email cancellations within 24 hours; monitor your inbox for a cancellation confirmation.

Warning: email can be slow. If you need immediate cancellation, use the dashboard or phone method instead.

Method 3: cancel by phone or WhatsApp

Phone and WhatsApp cancellations are processed immediately, and the support agent can answer questions in real time.

1. Save the Loop support phone number from their official website or policy page.
2. Call during business hours or send a WhatsApp message to the same support number.
3. Tell the agent: "I want to cancel my Loop subscription immediately."
4. Provide your full name, registered email address, and subscription plan when asked.
   • The agent may ask why you're cancelling (optional to answer).
   • Confirm the cancellation and ask for a reference number.
5. Request a confirmation message via email or WhatsApp once the cancellation is complete.

Pro tip: take note of the agent's name and the time of your call. If a charge appears after cancellation, this information helps you dispute it.

Method 4: cancel through an app store (Apple or google play)

If you subscribed via the Apple App Store or Google Play Store, Loop's billing is handled by the store, not Loop directly. You must cancel through the store's subscription manager.

1. On iOS: open Settings, tap your name, select Subscriptions, find Loop, and tap Cancel Subscription.
   • Confirm the cancellation when prompted.
   • Access continues until the end of your current billing period.
2. On Android: open Google Play Store, tap your profile icon, go to Manage subscriptions, select Loop, and tap Cancel subscription.
   • Follow the on-screen prompts to confirm.
   • Google Play applies Apple or Google's refund policy-not Loop's-so review the store's terms.
3. Save screenshots of the cancellation confirmation from the app store as proof.

Warning: app store policies may differ from Loop's published refund window. If you cancel via Google Play or Apple and expect a refund, check the store's refund policy-it may be stricter or more generous than Loop's terms.

Understanding loop's refund policy and your window

Refunds are not automatic; you must request one and qualify within the stated window. Stopee emphasizes this because many cancellations happen without a refund claim, and by the time you realize you're eligible, the deadline has passed.

Monthly subscriptions

Loop offers a 7-day money-back guarantee on monthly plans for first-time subscribers and for upgrades within your first week.

• If you cancel within 7 days of your subscription start or upgrade, you receive a full refund.
• If you cancel after 7 days, no refund is guaranteed under the stated policy.
• To claim your 7-day refund, cancel and request the refund in writing or via phone before day 7 ends.

Annual subscriptions

Annual plans have a longer refund window, but the amount you receive decreases as time passes.

• Days 1-30: full refund (100 percent of your payment).
• Days 31-90: pro-rated refund (you receive a refund for the unused portion of your subscription only).
• Day 91 and beyond: no refund.
• For plans purchased within 30 days: Loop deducts one month's fee from your refund before processing.

Pro tip: if you're in day 29 of an annual plan and considering cancellation, act immediately to secure a full refund. Once you cross into day 31, your refund becomes pro-rated.

Refund processing time

After you submit a valid refund request, Loop processes the refund within 7-10 business days. The funds appear in your original payment method (credit card, debit card, or digital wallet). If you don't see the refund after 10 days, contact Loop support with your cancellation reference number.

What happens to your account and data after cancellation

Cancellation and account closure are two separate events-and it matters whether you understand the difference. Stopee wants you to know what access you retain and what happens to your information.

Access after cancellation

When you cancel, you retain access to paid features until the end of your current billing period. If you subscribed on the 15th and your monthly renewal is the 15th of next month, you can use Loop until that date. After the billing period ends, your access to premium features stops automatically. You may retain a free or read-only account, but paid services are unavailable.

Your data and invoices

Loop does not publish detailed public statements about data deletion after cancellation. This means you don't know when-or if-your personal information is deleted from their systems. To protect yourself, request all invoices, receipts, and any account exports before you cancel. Download or save these to your computer or email them to yourself. This ensures you have a permanent record for tax purposes or billing disputes.

Pro tip: before you cancel, go to your account settings and download any transaction history, invoices, or receipts Loop offers. Some services delete this data within days of cancellation.

Your consumer rights in india and how to enforce them

Indian consumer law protects you in ways that go beyond a company's stated cancellation or refund policy. Stopee recommends understanding these rights so you can escalate if Loop refuses to honour its terms or misleads you.

The consumer protection act, 2019

Under the Consumer Protection Act, 2019, you have legal remedies if Loop engages in unfair trade practices, deficiency in service, or misleading advertising. If Loop advertises a 7-day refund but refuses to issue one without legitimate reason, that is a deficiency in service. If Loop auto-renews your subscription after you cancel and charges you anyway, that is unfair trade practice.

• You can file a complaint with your local District Consumer Commission if Loop refuses to resolve a dispute directly.
• You do not need a lawyer to file a complaint, and filing is low-cost (under ₹100 for claims up to ₹1 lakh).
• The Consumer Commission can order Loop to refund you, pay compensation, and cover your legal costs.

When to escalate to the consumer commission

Escalate if Loop:

• Refuses to process your cancellation after you've submitted a valid request via email, phone, or dashboard.
• Charges your payment method after you cancel.
• Refuses a refund that qualifies under their own published policy.
• Ignores your cancellation request for more than 30 days.
• Fails to honor trial terms (for example, charging you after a free trial without explicit consent).

Pro tip: before you file a Consumer Commission complaint, send Loop a final demand letter via email or registered post. Give them 30 days to respond. If they don't, your demand letter becomes evidence of their non-compliance, which strengthens your case.

Loop pricing tiers and billing cycles

Loop pricing in India is not widely published on publicly available sources. Pricing varies based on your plan (monthly or annual) and may change. To see your exact charges, check your account dashboard or billing statement.

How to find your loop pricing

1. Sign into your Loop account dashboard.
2. Navigate to Billing or Account Settings.
3. Your current plan, renewal date, and next charge amount appear here.
4. If pricing is unclear, contact Loop support and ask for a breakdown of charges in INR.

Common mistakes to avoid when you cancel loop

Cancellation feels straightforward, but small oversights can cost you money or leave you stranded without proof. Stopee has seen these errors happen repeatedly.

Mistake 1: cancelling but forgetting to request a refund

Cancellation and refund requests are separate. If you cancel via the dashboard without submitting a refund request, Loop may not refund you automatically-even if you qualify. Always explicitly request a refund in writing if you're within the refund window.

Mistake 2: cancelling via email and not following up

Email cancellations take up to 24 hours. If you don't receive a confirmation within 24 hours, follow up with a phone call. Don't assume silence means approval.

Mistake 3: assuming app store cancellation applies to the service

Cancelling on Apple or Google Play stops future charges from that store, but it does not cancel your Loop account directly. If you subscribed through the app store, you don't need to contact Loop separately-the store handles it. But if you subscribed on Loop's website and also installed the app, cancelling the app does nothing; you must cancel the web subscription.

Mistake 4: not downloading invoices before cancellation

Some platforms delete transaction history after a subscription ends. Download or screenshot all invoices, receipts, and billing statements before you hit cancel. Save these files to your computer or email them to yourself.

Mistake 5: missing the refund deadline

The 7-day refund window for monthly plans passes quickly. If you're unhappy, contact Loop within 6 days to ensure your refund request is submitted before the deadline. Don't wait until day 7.

Your action checklist: cancel loop step-by-step

Use this checklist to ensure you don't skip a step and lose money in the process.

Why stopee exists and how we help you

At Stopee (stopee.com), we know that cancellation is often stressful and confusing. Services are designed to make cancellation hard-buried links, missing contact details, and policies written in dense jargon. You shouldn't have to spend hours figuring out how to stop a charge that's hurting your wallet. Stopee has helped thousands of consumers cancel subscriptions, claim refunds they didn't know they had, and stand up to services that ignore cancellation requests. We're here to translate the fine print, flag deadlines before you miss them, and remind you of your legal rights.

If Loop has charged you unfairly, refused a refund you qualify for, or ignored your cancellation request, Stopee recommends you document every interaction, gather your evidence, and escalate to the Consumer Commission under the Consumer Protection Act, 2019. You have leverage-use it.

Start your cancellation today with confidence. Visit Stopee (stopee.com) for guides on cancelling any subscription in India, understanding refund laws, and enforcing your consumer rights.