Manage Rocksmith+

How to cancel rocksmith+ in india and reclaim your music learning investment

What is rocksmith+ and why you might want to cancel

Rocksmith+ is a subscription-based interactive music learning platform designed to teach guitar, bass and piano through real-time note detection and adaptive practice tools. You access a growing library of songs across multiple platforms including the Ubisoft Store, PlayStation Store India, App Store, Google Play and Steam. The service charges you monthly, quarterly or annually in Indian Rupees, and like most subscriptions, it renews automatically unless you actively cancel.

If you're considering cancellation, you're likely facing one of these situations: the subscription no longer fits your learning goals, the cost has become difficult to justify, you've switched to a different learning method or you simply forgot about the recurring charge draining your account. Whatever your reason, Stopee is here to guide you through the exact steps to cancel without losing access to your remaining paid period or falling into common traps that delay your cancellation.

Core features and what you lose when you cancel

Rocksmith+ offers an expanding song library, adaptive difficulty levels that adjust to your skill, a riff repeater tool for mastering difficult passages and built-in tuning and metronome features. When you cancel, you retain full access to all these features until your paid period ends. However, you lose the ability to download new songs added to the library after cancellation and you stop accumulating any streaks or seasonal challenges tied to active subscriptions on certain platforms.

Your saved practice sessions, progress notes and account history remain safe on your Ubisoft account, so if you ever decide to resubscribe, your data is waiting for you.

Subscription plans and pricing in india

Rocksmith+ offers three recurring subscription tiers with pricing in Indian Rupees. Understanding these plans helps you spot when you're being charged and ensures you cancel the correct subscription if you hold multiple platform accounts.

These prices are recurring charges billed on your registered payment method each cycle. If you signed up through a promotional trial, your first charge typically hits 24 hours after your trial ends, so mark your calendar now to avoid surprise charges.

Your consumer rights and legal protections in india

Indian consumer protection law gives you specific rights when cancelling subscription services, and understanding these rights strengthens your position if Rocksmith+ or its platform partners refuse your cancellation request.

Consumer protection act and withdrawal rights

Under the Consumer Protection Act 2019 and the Information Technology (Intermediaries Guidelines and Digital Ethics Code) Rules 2021, you have a right to withdraw from digital subscriptions within 14 days of purchase. This applies to Rocksmith+ subscriptions purchased through any Indian platform. However, this right is often waived if you immediately accessed the service (accepted performance), which most music learning apps do by default.

If Rocksmith+ or your platform delays your cancellation or ignores your request, you can escalate to the National Consumer Helpline by calling 1800-11-4000 or visiting consumercomplaints.nic.in. Stopee recommends documenting all your cancellation attempts via screenshots before escalating.

Refund rights and what varies by platform

Refunds depend heavily on where you purchased your subscription. The Ubisoft Store typically offers no refund after purchase unless you cancel within the first 14 days and have not yet used the service. PlayStation Store India, App Store and Google Play each enforce their own refund windows, usually 14 to 30 days from purchase. Steam's refund policy allows up to 14 days and 2 hours of playtime.

The key leverage point is proving you initiated cancellation promptly. Keep receipts, confirmation emails and screenshots of your cancellation requests. If the company refuses a refund you believe you deserve, file a complaint with the National Consumer Disputes Redressal Commission (NCDRC) or your local consumer court.

How to cancel rocksmith+ on each platform

Rocksmith+ is sold across five major platforms in India, and each one has its own cancellation process. You must cancel on the specific platform where you purchased your subscription, not through Ubisoft directly (unless you bought via the Ubisoft Store). Stopee walks you through each method step by step.

Cancel rocksmith+ via the ubisoft store (direct purchase)

If you bought Rocksmith+ directly from store.ubi.com, follow these steps to cancel your subscription and stop future charges.

1. Visit store.ubi.com and sign in with your Ubisoft account credentials.
2. Click on your profile icon in the top right corner and select "Account" or "My Account".
3. Navigate to the "Subscriptions" or "Billing" section.
4. Locate Rocksmith+ in your active subscriptions list.
   • If you see a status like "Auto-renewal enabled", click on it.
   • Select "Manage subscription" or "Cancel auto-renewal".
5. Confirm your cancellation when prompted. You will receive a confirmation email.
   • Warning: Ubisoft does not issue refunds after purchase. Your subscription remains active until the current billing period ends.
6. Verify the cancellation by checking your subscriptions list again; the status should change to "Expires on [date]" instead of "Auto-renewal enabled".

Pro tip: Screenshot your confirmation screen immediately. If you're charged again after cancellation, this proof speeds up refund disputes.

Cancel rocksmith+ via PlayStation store india

PlayStation Store subscriptions require you to cancel through your PlayStation Network (PSN) account settings, not through the store itself.

1. On your PlayStation 5 or PlayStation 4 console, go to Settings (gear icon on home screen).
2. Select "Users and accounts" or "Account management".
3. Choose "Account" then "Subscriptions".
4. Find Rocksmith+ in your active subscriptions.
   • Highlight it and press the Options button (three horizontal lines on your controller).
   • Select "Cancel subscription".
5. Choose your cancellation reason (optional) and confirm.
   • Warning: PlayStation Store India applies a strict 14-day refund window from purchase date. If you're outside this window, you cannot get a refund even if you cancel immediately.
6. Wait for the confirmation email from PlayStation Network India confirming the cancellation.

Alternatively, you can cancel via your PSN account on the PlayStation website by logging in at account.sony.com, navigating to "Subscriptions" and following the same process.

Cancel rocksmith+ via apple app store

App Store subscriptions are managed through your Apple ID, whether you're on iPhone, iPad or Mac.

1. On iPhone or iPad: Open the Settings app and tap your name at the top.
2. Tap "Subscriptions" or "Media & Purchases" then "Subscriptions".
3. Find Rocksmith+ and tap it.
   • Tap "Cancel Subscription" or "Edit Subscription".
   • Confirm cancellation by tapping "Confirm".
4. On Mac: Open the App Store app, click your profile icon (top right), go to "Account Settings" and find "Subscriptions".
5. Look for Rocksmith+ and click "Manage" then "Cancel Subscription".
6. Expect a cancellation confirmation in your email within minutes.
   • Warning: Apple enforces a 14-day refund window from purchase. If you request a refund after 14 days, Apple will likely deny it unless you prove the subscription was unauthorized.

Pro tip: If your cancellation fails on the App Store, try cancelling through your Apple ID web account at appleid.apple.com instead; this resolves many technical glitches.

Cancel rocksmith+ via google play

Google Play subscriptions are tied to your Google account and cancel through the Play Store app or web portal.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon (top right) and select "Payments and subscriptions".
3. Tap "Subscriptions".
4. Find Rocksmith+ and tap it.
   • Select "Cancel subscription".
   • Follow any prompts and confirm cancellation.
5. Alternatively, visit play.google.com/store/account/subscriptions on a web browser, find Rocksmith+ and click "Manage" then "Cancel subscription".
6. Google will send you a confirmation email; verify the cancellation status shows your access expires on a specific date.
   • Warning: Google Play refunds are possible within 15 days of purchase if you have not used more than a few minutes of the service. Charges after 15 days typically cannot be refunded.

Cancel rocksmith+ via steam

Steam subscriptions are managed differently than console and mobile platforms, so pay close attention to these steps.

1. Log into your Steam account on your computer or via the Steam app.
2. Click your username in the top right and select "Account".
3. Go to "Manage subscriptions" or "View subscriptions" (the menu location varies by update).
4. Locate Rocksmith+ and click on it.
   • Select "Cancel subscription".
   • Steam will show your access expiration date.
5. Confirm the cancellation.
   • Warning: Steam's refund policy allows cancellation and refunds within 14 days of purchase and before you exceed 2 hours of playtime. After this window, cancellation stops future charges but no refund is issued.

Most players cancel on Steam without refund complications because the platform processes cancellations reliably. However, always screenshot your confirmation screen as proof.

What happens after you cancel rocksmith+

Cancellation is not immediate removal; it's a scheduled end to your subscription. Here's what you can expect in the days and weeks ahead.

Your access timeline and remaining features

After you cancel, Rocksmith+ sends you a confirmation email with your "access expires on" date. You retain full access to all features-song library, adaptive lessons, riff repeater, tuning tools and metronome-until midnight on that expiration date. You can continue logging in, practicing songs and saving progress right up until the final moment.

On the day after your expiration date, you will be locked out of the app. You cannot start new practice sessions, download new songs or access any premium features. Your account remains open with all your historical data intact, so if you resubscribe later, your progress returns immediately.

Protecting your account and saved data

Your Ubisoft account survives cancellation unchanged. All your practice sessions, difficulty settings, personalised recommendations and any songs you marked as favourites stay linked to your account. If you purchased any song packs or one-time unlocks before cancellation, these remain permanently tied to your account even after cancellation and expiration.

Keep your Ubisoft login credentials safe. Do not change your password immediately after cancellation unless you suspect your account was compromised, as this can lock you out of your own data.

Reactivation and what stopee recommends

If you decide to resubscribe to Rocksmith+ in the future, your account is waiting. Simply purchase a new subscription through any platform and log in; your previous progress loads automatically. You do not need to create a new account or re-authenticate.

However, promotional trial offers often apply only to new accounts. If you cancel and later want to resubscribe using a trial, you may not qualify. Contact Ubisoft support beforehand to confirm trial eligibility before resubscribing.

Refund eligibility and your options if you're denied

Refunds are the most frustrating part of cancelling Rocksmith+. Whether you receive one depends on how quickly you request it and which platform sold you the subscription. Stopee breaks down your real chances on each platform.

Refund policies by platform

Direct Ubisoft Store purchases rarely issue refunds unless you cancelled within 14 days and have not accessed the service. PlayStation Store India, App Store and Google Play each honour 14 to 15 day refund windows, but you must initiate the refund through their respective support channels, not through Ubisoft.

Steam permits refunds within 14 days and 2 hours of playtime. If you exceed this threshold, cancellation stops future charges but no refund is issued.

How to request a refund step by step

First, gather your proof: order confirmation email, charge notification from your bank and screenshots of your subscription details showing the purchase date. Next, contact the platform's customer support within your refund window. Do not contact Ubisoft first if you bought through PlayStation, App Store, Google Play or Steam; contact the platform instead.

When you submit your refund request, explain why you're requesting it: unexpected charge, changed circumstances, technical issues or accidental purchase. Platforms are more likely to approve refunds if you cite a genuine reason rather than simple buyer's remorse.

If the platform denies your refund unfairly, escalate to the National Consumer Disputes Redressal Commission by filing a complaint at consumercomplaints.nic.in or calling 1800-11-4000. Include your refund denial email and all supporting documentation. The NCDRC takes digital subscription disputes seriously and often rules in favour of consumers who can prove timely cancellation requests.

Common mistakes that delay or block your cancellation

Cancellation feels straightforward, but small oversights derail thousands of users every month. Recognise these pitfalls before they cost you extra months of charges.

Mistake 1: cancelling on the wrong platform

Your biggest risk is cancelling Rocksmith+ on the wrong platform. If you purchased through the PlayStation Store, cancelling via Google Play does nothing; your PlayStation subscription renews as scheduled. You must cancel on the exact platform where your card was charged.

If you own multiple devices and hold subscriptions on more than one platform, treat each subscription as separate. Open your bank statements and match each Rocksmith+ charge to its source: PlayStation, App Store, Google Play, Steam or Ubisoft Store. Cancel each one individually on its respective platform.

Mistake 2: assuming confirmation emails mean cancellation is complete

Receiving a confirmation email does not guarantee your subscription is cancelled. Some platforms send misleading emails or the cancellation gets stuck in a pending state. After you receive your confirmation email, wait 24 hours then log back into your subscription account and verify the status has changed from "Active" to "Expires on [date]".

If your subscription still shows as active after 48 hours, contact the platform's support team immediately with your confirmation email as proof of your cancellation attempt. Do not wait until your next billing cycle to discover the cancellation failed.

Mistake 3: forgetting to cancel after a free trial

The 12-month Rocksmith+ plan sometimes includes a 30 to 31 day free trial on certain platforms. The free trial converts to a paid subscription automatically if you do not cancel before the trial ends. Many users never receive a warning email; they simply wake up to a ₹6,999 charge.

Set a phone reminder for day 25 of any trial period. Log into your subscription account and check that auto-renewal is enabled (you need to explicitly disable it before the trial ends). If you see "Auto-renewal: On" and you want to cancel, disable it immediately.

Mistake 4: assuming account deletion cancels your subscription

Deleting your Ubisoft account does not automatically cancel active subscriptions. Your Rocksmith+ subscription continues renewing on your linked payment method even after your account is gone. Instead, cancel your subscription first on each platform where you hold it, then delete your Ubisoft account if you wish.

If you delete your account before cancelling, contact Ubisoft support or your platform's support team and explain the situation. Provide your old account email and the charge date. Most teams can locate your subscription and cancel it retroactively, though this takes 5 to 10 business days.

Mistake 5: not keeping proof of your cancellation

The moment you receive a cancellation confirmation, screenshot it. Include the confirmation number, date, expiration date and platform name. Save this image to your phone and email it to yourself with the subject "Rocksmith+ Cancellation Proof".

If you're charged again after cancellation, this proof becomes your leverage. Submit the screenshot to the platform's support team and demand a refund, citing your cancellation confirmation. Most teams issue refunds within 3 to 7 days if you have proof.

Your cancellation checklist and final steps

Use this checklist to ensure every step is complete before you consider your cancellation successful.

Reasons to cancel or keep rocksmith+: a balanced view

Before you finalize your cancellation, ask yourself whether Rocksmith+ is truly wrong for you or whether you're simply taking a break. Some reasons justify permanent cancellation; others suggest pausing instead.

Valid reasons to cancel

Cancel Rocksmith+ if you've moved to a different learning platform (such as private lessons or YouTube tutorials) that serves you better. Cancel if the ₹999 monthly cost is unsustainable or if the song library no longer excites you. Cancel if you've plateaued and no longer need the adaptive features or if you've realised you prefer learning by ear rather than reading notes in real time.

Also cancel if you purchased a subscription accidentally or if a family member used your payment method without permission. Stopee has helped thousands of consumers cancel unwanted subscriptions and reclaim those funds; your situation is legitimate regardless of the reason.

Reasons to pause instead of cancel

If you're taking a break from learning for a few months, you might preserve your account and settings by keeping the subscription active on a lower tier (switch from ₹999 monthly to ₹6,999 annual if upfront cost isn't an issue). Alternatively, cancel now and resubscribe later when you're ready; Stopee recommends this if money is tight.

Do not let guilt or vague "maybe I'll use it later" feelings keep you subscribed. If you haven't opened Rocksmith+ in over a month, you're unlikely to use it in the next three months either. Cancel, reclaim your money and resubscribe only when you're genuinely motivated to practice.

Contact ubisoft entertainment india if your cancellation fails

If you've followed every step and your subscription refuses to cancel, or if you're charged after a confirmed cancellation, escalate directly to Ubisoft or your platform's support team.

Ubisoft entertainment india contact details

The registered office for Ubisoft Entertainment India Private Limited, which operates Rocksmith+ in India, is located in Bangalore. For cancellation disputes or billing issues, contact Ubisoft support through their official website at support.ubisoft.com or submit a complaint via consumercomplaints.nic.in (National Consumer Disputes Redressal Commission).

When you contact support, include your order confirmation number, the date you attempted to cancel, screenshots of your cancellation confirmation and your bank statement showing the charge date. Provide a clear description of what happened: "I cancelled my Rocksmith+ subscription on [date] via [platform], received confirmation number [number], but was charged again on [date]." Keep your message under 150 words and stay professional; angry or lengthy complaints are deprioritised.

Expect a response within 5 to 10 business days. If support denies your refund request or ignores you after 14 days, file a formal complaint with the National Consumer Disputes Redressal Commission at consumercomplaints.nic.in or call 1800-11-4000.

Stopee's final recommendation

Rocksmith+ is a legitimate tool for music learners, but subscriptions only deliver value when you use them consistently. If you've made the decision to cancel, execute it today: identify your platform, follow the exact steps above for your device, screenshot your confirmation and verify within 24 hours that your subscription now shows as expiring rather than renewing.

Stopee has helped thousands of consumers cancel unwanted subscriptions across dozens of services, and we know that the difference between a successful cancellation and a failed one is precision and documentation. Your ₹999 per month (or ₹6,999 annually) deserves protection. Follow this guide, keep your proof and escalate to consumer authorities if needed-you have the law on your side.

If you encounter barriers to cancellation or unexpected charges even after you've cancelled, return to Stopee or visit consumercomplaints.nic.in to file a formal complaint. Your consumer rights in India are stronger than you might think, and platforms like Rocksmith+ must honour cancellation requests promptly and fairly.