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Cancel Outside: Step-by-Step Guide

How to cancel your outside magazine subscription in india: step-by-step guide

What is outside magazine and why you might want to cancel

Outside is a subscription-based digital media platform built around outdoor adventure, fitness, gear reviews and in-depth journalism. You gain access to over 15 publications through the Outside app, including Outside magazine itself, along with specialised apps and streaming services like Outside TV.

If you subscribed through the Apple App Store, Google Play, or directly via the Outside website, you're likely paying monthly or annually in Indian Rupees. Whether you've changed your priorities, found alternative content, or simply want to trim your subscriptions, cancelling Outside is straightforward when you know where to go. Stopee has helped thousands of consumers understand their cancellation options and reclaim control of their spending.

Who should cancel outside

You might want to cancel if you realise you're not using the app regularly, prefer free outdoor resources, or your budget has tightened. Some subscribers also cancel after a trial period they forgot to disable before the first charge. Understanding your cancellation rights protects your money and your peace of mind.

The good news about outside subscriptions

Outside offers a full refund within 14 days of purchase or renewal if you bought directly through their website. This grace period gives you time to explore the service and cancel with money back if it doesn't suit you. Even if you're past that window, knowing your options through Stopee ensures you make an informed decision.

Your consumer rights under indian law

India's Consumer Protection Act, 2019 protects you when you buy subscriptions online. You have the right to cancel services and claim refunds if the service doesn't match what was promised, or if the company fails to deliver as advertised.

The consumer protection act and subscription refunds

Under the Consumer Protection Act, you can file a complaint with the Central Consumer Protection Authority if Outside refuses a legitimate refund or doesn't honour its own cancellation policy. You have up to 2 years from the date of purchase to file a complaint. If you paid for access you didn't receive, or if the service was unavailable without reason, the authority can compel Outside to refund you.

When you need escalation help

If Outside ignores your cancellation request or withholds a refund you're entitled to, contact the National Consumer Helpline at 1800-11-4000 (toll-free) or file a complaint at consumercomplaints.in. Stopee recommends keeping screenshots of your subscription confirmation, billing emails, and cancellation requests as evidence. These documents strengthen your case if you need to escalate to the authorities.

Outside pricing in india: what you're paying

Outside offers several subscription tiers in India, each with different access levels and billing cycles. Below is the current pricing structure as of early 2026 - always confirm rates in your app store before purchasing, as prices may change.

Current subscription plans and costs

Plan name Monthly cost Annual cost What you get
Outside+ All Access (Annual) ₹299 ₹9,900 Full access to 15+ publications, Outside TV, all apps
Outside+ All Access (Monthly) ₹299 N/A Same as annual, renews monthly
Outside app (monthly) ₹299 N/A Access to Outside magazine via app only
Partner platform subscriptions Varies Varies Access through Gaia GPS, MapMyFitness, or Trailforks

How to spot if you're being overcharged

Review your bank or app store statements monthly. If you see multiple charges for Outside when you only subscribed once, or if you were charged after cancellation, document these transactions immediately. Stopee advises taking screenshots of your subscription management page showing cancellation was processed.

The best ways to cancel your outside subscription

Where you bought your subscription determines how you cancel. Each method has its own steps, and using the wrong channel can delay your cancellation. Read your subscription source below and follow the matching instructions.

Cancel if you subscribed through the outside website

This is the most straightforward cancellation path. You manage everything from one account dashboard.

  1. Go to the Outside official website and sign in with your email and password.
  2. Click on your profile icon in the top right corner (or tap the menu if on mobile).
  3. Select Account or My Account from the dropdown menu.
  4. Look for Subscription or Billing in the left sidebar.
  5. Click Manage Subscription next to your active plan.
  6. Select Cancel subscription and confirm when prompted.
  7. You will receive a cancellation confirmation email within minutes. Keep this email as proof.

Pro tip: Screenshot your cancellation confirmation page before you close the browser. Outside's help centre states that cancellation stops future charges but preserves your access until your paid period ends. You won't lose any remaining subscription days.

Cancel if you subscribed through the apple app store

Apple manages app subscriptions independently, so you cannot cancel through the Outside app itself. You must use your Apple Account settings.

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name at the top (or iCloud if you don't see your name).
  3. Select Subscriptions from the menu options.
  4. Find Outside in the list of active subscriptions and tap it.
  5. Tap Cancel Subscription and follow the on-screen prompts.
  6. Apple will show a confirmation screen. Note the cancellation date - you keep access until this date passes.

Warning: If you can't find Subscriptions in your settings, you may be using an older version of iOS. Update your device first, then repeat these steps. Stopee recommends checking your Apple ID email after cancellation to confirm Apple sent a cancellation notice.

Cancel if you subscribed through google play

Android users who subscribed via Google Play must manage cancellation through their Google Account, not the app.

  1. Open the Google Play Store app on your Android device.
  2. Tap your profile icon (usually in the top right corner).
  3. Select Manage subscriptions or Payments and subscriptions.
  4. Tap Manage subscriptions if it appears as a second option.
  5. Find Outside in your active subscriptions list.
  6. Tap Cancel subscription and confirm the cancellation.
  7. Google will send you a cancellation confirmation to your Gmail address within hours.

Pro tip: If you subscribed on a desktop browser, sign into play.google.com, go to your account, and select Subscriptions. The process is identical.

Cancel if you subscribed through a partner platform

Outside partners with Gaia GPS, MapMyFitness, and Trailforks. If you bought through one of these platforms, you must cancel there, not through Outside directly.

  1. Log into the partner platform where you originally subscribed (Gaia GPS, MapMyFitness, or Trailforks).
  2. Go to your account settings or profile page.
  3. Look for a Subscription, Billing, or Memberships section.
  4. Find the Outside subscription entry and select Cancel or Manage.
  5. Confirm cancellation and save your confirmation email.
  6. If the partner platform doesn't show an Outside subscription, contact their customer support - the subscription may be linked to a different email.

Stopee advises contacting the partner platform directly if you're unsure whether you subscribed through them or directly through Outside. They can check your account history and help you cancel the right way.

What happens after you cancel your outside subscription

Cancellation doesn't mean instant disconnection. Understanding your post-cancellation access and what happens to your data keeps surprises away.

Will you lose access immediately

No. When you cancel, Outside stops auto-renewal but you keep full access until the end of your paid billing period. If you cancelled on 15 March and your subscription runs until 30 April, you can use Outside fully through 30 April at no extra cost. After that date, your access ends and you cannot view content.

This grace period applies whether you cancel through the website, app stores, or partner platforms. Google Play and Apple honour the same principle - your current billing cycle isn't cut short due to cancellation.

What happens to your account and personal data

Cancellation does not automatically delete your account or personal information. Your username, email, saved preferences, and viewing history remain in Outside's systems unless you request deletion separately. If you want Outside to delete your account completely, contact their support team and request full account deletion under India's data protection principles.

Warning: If you don't request deletion, Outside may continue to contact you via email about offers or service updates. You can unsubscribe from marketing emails in your account settings or reply to any email asking to be removed from their list.

Your refund options after cancellation

Refunds depend on where you subscribed and how long ago you purchased. Knowing your eligibility before you cancel helps you decide whether to pursue one.

Refunds for web purchases within 14 days

If you bought your Outside subscription directly through outsideonline.com, Gaia GPS, Trailforks, or MapMyFitness, you can request a full refund within 14 days of purchase or renewal. This means:

  • A new annual subscription purchased on 15 March is refundable until 29 March.
  • A renewal charge that posted on 1 April is refundable until 15 April.
  • You must request the refund by emailing Outside's support or through your account dashboard.

Pro tip: Request your refund in writing (email) so you have proof of your request. Include your subscription email address, the date of purchase, and your reason for requesting the refund. Outside typically processes refunds within 5-7 business days to your original payment method.

Refunds for app store purchases

Apple App Store and Google Play manage refunds independently. Outside cannot process these refunds directly. Here's what to do:

  • For Apple: Open Settings, go to Subscriptions, tap Outside, then tap Report a Problem or Request a Refund. Apple reviews and decides within 48 hours.
  • For Google Play: Open Google Play Store, tap your profile, go to Manage subscriptions, tap Outside, then select Report a Problem. Google typically responds within 24-48 hours.

Both Apple and Google allow refunds within a short window (usually 48 hours of initial charge), but they evaluate each request individually. Be honest about why you want the refund - accidental charges, service quality issues, or changes in circumstance carry more weight than vague requests.

Refunds outside the 14-day window

Outside's Terms of Use state that subscription payments are generally non-refundable after 14 days, except where Indian consumer law requires it or Outside chooses to offer one. If you have a legitimate grievance - the service was unavailable, billing errors, or misleading advertising - you can invoke your Consumer Protection Act rights.

Stopee recommends gathering evidence: screenshots of billing, service outage notifications, or broken features. If Outside refuses a legitimate refund claim, file a complaint with the Central Consumer Protection Authority at consumercomplaints.in or call 1800-11-4000.

Common cancellation mistakes that cost you money

Many subscribers lose money because they take shortcuts or miss crucial details during cancellation. These mistakes are frustrating, but they're avoidable once you know what to watch for.

Forgetting to cancel app store subscriptions separately

If you subscribed through Apple or Google but you only cancel through the Outside app or website, your app store subscription keeps renewing. The platforms operate independently, so cancelling one does not cancel the other. You must cancel both places if you subscribed through an app store. Check your app store subscription list monthly to catch any forgotten subscriptions still charging you.

Missing the 14-day refund window

Outside's 14-day refund window closes fast. If you subscribe on the 1st of the month and don't request your refund until the 20th, you've missed the deadline and outside refunds are not guaranteed. Pro tip: Set a phone reminder for day 10 after any purchase if you're unsure about keeping the subscription. This gives you a safety margin to request a refund before the window closes.

Not keeping cancellation proof

Outside should send you a cancellation confirmation email, but servers fail sometimes and emails go to spam. Screenshot your cancellation confirmation page immediately after cancelling. If charges continue after cancellation, you'll need this proof to dispute them with your bank or the payment processor. Stopee advises keeping cancellation screenshots for at least 3 months after the cancellation date.

Cancelling on a different device or account

If you subscribed using one Apple ID or Google Account but you try to cancel from a different device logged into a different account, the cancellation won't work. Always cancel from the same account where you subscribed. Log out and back in if necessary to confirm you're in the correct account.

Your cancellation checklist before you click cancel

Following this checklist ensures your cancellation goes smoothly and you protect your refund eligibility.

Step Action Why it matters
1. Locate your billing source Check your bank statement or email confirmation to see where you subscribed (Outside.com, Apple, Google Play, or partner). You must cancel from the same platform where you subscribed.
2. Check the purchase date Note the exact date you subscribed or last renewed. Count forward 14 days. You must request refunds within 14 days of purchase or renewal.
3. Review what you're paying Confirm your monthly cost (usually ₹299) and billing frequency (monthly or annual). Catching billing errors before cancellation strengthens a refund claim.
4. Plan your cancellation method Use the correct cancellation steps from this guide based on your subscription source. Using the wrong method delays cancellation and may prevent refunds.
5. Screenshot after cancelling Capture the confirmation page and save the confirmation email Outside sends you. You'll need proof if charges continue after cancellation or if you dispute the charge.
6. Monitor your next billing cycle Check your bank or app store statement 2-3 days after your subscription's end date. Confirming no charges proves cancellation worked.

Physical mailing address for cancellation disputes

If Outside ignores your online cancellation request, you can send a registered letter demanding cancellation and refund. This creates official proof of your request.

Where to mail your cancellation notice

Outside Inc. operates from the United States and does not maintain a separate India-specific mailing address for cancellations. Send your letter to their primary corporate address:

Outside Inc.
200 Izembek Loop
Juneau, Alaska 99801
United States

Include your full name, subscription email address, the date you subscribed, your subscription plan, and a clear statement: "I am cancelling my Outside subscription effective immediately and request a full refund for any charges incurred." Send via registered mail with acknowledgement so you have proof of delivery. Keep a copy for your records.

Warning: International mail to the United States can take 2-4 weeks. This method should be your last resort after you've tried cancelling online and contacting support via email. Stopee recommends filing a complaint with the Central Consumer Protection Authority simultaneously - it often produces faster results than physical mail.

Why stopee helps you take control of subscriptions

Subscription management is complex, especially when services operate across multiple platforms and jurisdictions. Stopee exists to simplify this process and empower you to cancel confidently, avoid refund traps, and understand your legal rights under Indian consumer law. Whether you're cancelling Outside or any other service, Stopee has helped thousands of consumers cancel subscriptions, recover refunds they didn't know they were entitled to, and prevent unwanted auto-renewals from draining their bank accounts.

Your money is yours. Cancelling should be easy, fast, and fair. Use this guide, follow the steps carefully, and keep your proof. If Outside pushes back on a legitimate refund, escalate to the authorities - that's what your consumer rights are for. Stopee is here to guide you through every step.

FAQ

Outside is a subscription-based media brand offering digital access to outdoor adventure content, fitness resources, gear reviews, and journalism through various platforms.

To cancel your Outside subscription, sign in to your account, navigate to Profile → Subscription → Manage Subscription, and select the cancellation option.

If you cancel a web purchase within 14 days, you are eligible for a full refund. For app store purchases, refunds must be requested through the respective platform.

After cancellation, you will retain access to your Outside membership until the end of your current billing period, regardless of whether you cancelled via the website or app.

If you subscribed through an app store, you must cancel through the respective platform's subscription management settings, such as Apple or Google Play.