Manage Craft Gin Club

How to cancel craft gin club: step-by-step guide for indian members

What is craft gin club

Craft Gin Club is a UK-based subscription service that delivers carefully selected artisanal gins, premium mixers, and curated snacks to your door each month. You receive detailed tasting notes and pairing suggestions with every box, turning home tastings into a journey of gin discovery.

How the subscription works

Your membership renews automatically every month unless you cancel in advance. The service offers two main tiers: a standard monthly subscription and an optional Thirst Class tier for members seeking exclusive, limited-edition selections. All subscriptions operate on a month-to-month cycle, meaning you only commit to the current month at a time.

Why indian members choose craft gin club

If you're in India and have been receiving Craft Gin Club boxes, you've likely enjoyed access to gins and spirits that aren't always easy to source locally. However, subscription services sometimes don't fit your lifestyle, budget, or tastes anymore. That's completely normal, and Stopee is here to help you cancel cleanly and confidently.

Understanding your cancellation rights in india

As an Indian consumer, you have strong legal protections that apply even to international subscriptions like Craft Gin Club.

Consumer protection act, 2019 and your rights

India's Consumer Protection Act (2019) covers all services, including online and international subscriptions, and protects you against unfair trade practices and deficient service delivery. You have the right to cancel, to receive refunds where applicable, and to lodge complaints if Craft Gin Club fails to honour its cancellation terms or misrepresents its charges.

If you experience a dispute after cancellation or if Craft Gin Club charges you after you've requested to stop, you can escalate your complaint to:

• Your local District Consumer Disputes Redressal Commission (for disputes up to 1 crore rupees)
• The National Consumer Helpline (1800-11-4000, toll-free) for guidance and mediation
• Online complaint filing via the National Consumer Disputes Redressal Commission portal

What protection means for cancellation

You do not need to provide a reason to cancel your subscription. You have the right to stop recurring charges before the renewal date. Craft Gin Club must honour your cancellation request and confirm it in writing if you ask. Stopee recommends always requesting written confirmation of your cancellation to protect yourself.

Craft gin club pricing and what you're paying

Craft Gin Club operates in GBP (British Pounds), so your actual monthly charge in INR (Indian Rupees) will fluctuate with exchange rates.

Current subscription tiers

To find your exact GBP charge, check your most recent order confirmation email or your credit card or bank statement. If you're unsure of the current pricing for your region, contact Craft Gin Club directly at members@craftginclub.co.uk and ask them to confirm your subscription tier and the next billing date.

How to cancel craft gin club: step-by-step

Craft Gin Club handles all cancellations through a single email contact point, which makes the process straightforward once you know what to include in your message.

Email cancellation method (primary)

Follow these steps to cancel your Craft Gin Club membership:

1. Send an email to members@craftginclub.co.uk
   • Use the email address associated with your subscription account
   • Use the subject line: "Cancellation Request"
2. Include the following information in your email body:
   • Your full name as it appears on your account
   • Your subscription email address
   • Your membership or order reference number (if you have it)
   • Your requested cancellation date (e.g., "effective immediately" or a specific date)
   • A simple statement: "I request to cancel my Craft Gin Club membership"
3. Add a final line asking for confirmation:
   • Write: "Please confirm this cancellation in writing and provide a cancellation reference"
   • This protects you by creating a paper trail
4. Send the email and keep a copy for your records
   • Screenshot the sent email or forward it to yourself immediately
   • Note the date and time you sent it
5. Wait for their reply (typically within 2-3 business days)
   • Craft Gin Club will respond confirming your cancellation
   • Save this confirmation email in a dedicated folder for your records
6. Monitor your bank account or credit card after the cancellation date
   • Check that no further charges appear in the following month
   • If you see an unexpected charge, follow up immediately using your confirmation email as proof

Timing: the critical cancellation deadline

Warning: Craft Gin Club charges members on or around the 23rd of each month for the following month's box. To avoid being charged for the next month, you must submit your cancellation request before the 23rd of the current month.

For example, if today is 15th October and you cancel on 20th October, your cancellation will take effect immediately and you will not be charged in November. If you cancel on 25th October, you will likely still be charged for November's box, and you'll need to request a refund (see refunds section below).

Pro tip: If your cancellation deadline is approaching, send your email early in the day and follow up with a second email within 24 hours if you don't receive an automated acknowledgement. Stopee advises erring on the side of caution when dealing with recurring charges.

App store or google play subscriptions

If you originally subscribed to Craft Gin Club through Apple's App Store or Google Play Store (on Android), you should still use the email method above. However, you can also try cancelling directly through your app store account:

• Apple App Store (iOS): Go to Settings > [Your Name] > Subscriptions > Find "Craft Gin Club" > Tap "Cancel Subscription"
• Google Play (Android): Open Google Play > Account > Subscriptions > Select "Craft Gin Club" > Tap "Cancel Subscription"

Even if you cancel through the app, contact Craft Gin Club's support team via email to confirm the cancellation is registered on their end. App store cancellations and merchant records don't always sync immediately, so the email confirmation removes any doubt.

What happens immediately after you cancel

Cancellation can feel anticlimactic because nothing dramatic happens, but understanding what to expect helps you verify that the process worked.

Access and your current month's benefits

Once Craft Gin Club confirms your cancellation, you retain full access to your account and any benefits you've already paid for until the end of the current billing month. If you've paid for November's box and cancel on 20th November, you still receive that November box even though you've cancelled. You simply won't be charged again in December.

Account data and communication

Craft Gin Club retains your account details and past order history for customer service records and to prevent fraudulent claims. You can request deletion of your account data under data protection principles by emailing members@craftginclub.co.uk with the subject line "Data Deletion Request," but they may retain some information for compliance and dispute resolution purposes.

After cancellation, you will no longer receive promotional emails or marketing messages from Craft Gin Club, though you may receive service emails related to existing orders or refunds in process.

Reactivation

If you cancel and later want to rejoin, you'll need to sign up as a new member. There's no automatic reactivation link; you'll go through the standard signup process again.

Refund policy: what you need to know

Refunds for Craft Gin Club depend on your tier and the timing of your cancellation request relative to shipment dates.

Standard monthly subscription refunds

Craft Gin Club does not offer refunds for months where your box has already been dispatched or delivered. Cancelling your subscription stops future charges but does not reverse charges you've already paid.

If you cancel on 20th October and your November box hasn't shipped yet, you won't be charged in November. If your October box has already shipped before you cancel, that charge stands.

Thirst class tier: 14-day cooling-off period

The Thirst Class tier includes a consumer-friendly refund window:

• Unused merchandise: If you cancel within 14 days of your Thirst Class purchase and the box is completely unopened and unused, Craft Gin Club will refund 100% of the tier cost
• Used once: If you've opened and sampled the contents, you receive a refund minus the delivery cost
• Used twice or more: No refund is available

This 14-day window is your consumer right under distance selling regulations, even though Craft Gin Club is UK-based. You can claim this refund by emailing members@craftginclub.co.uk with "Thirst Class Refund Request" in the subject line, your order reference, and a brief explanation of the unused condition of the box.

Damaged or faulty bottles

If a bottle arrives broken, damaged in transit, or defective, Craft Gin Club will not refund the cost. Instead, they will send you a replacement bottle. Report damage within 24 hours of delivery by emailing members@craftginclub.co.uk with photos of the damaged packaging and bottle.

Escalating a refund dispute

If Craft Gin Club refuses a refund you believe you're entitled to, Stopee recommends following this escalation path:

1. Document everything: save all confirmation emails, receipts, screenshots of charges, and correspondence with Craft Gin Club
2. Send a formal written request to members@craftginclub.co.uk citing the specific reason (unused Thirst Class within 14 days, defective product, unauthorized charge after cancellation)
3. If they refuse, file a chargeback with your credit card issuer or bank with all documentation attached
4. If the dispute remains unresolved, lodge a complaint with the National Consumer Helpline or your local District Consumer Disputes Redressal Commission, citing the Consumer Protection Act, 2019

Common mistakes to avoid when cancelling

Cancelling a subscription should be simple, but small missteps can leave you charged for months you didn't want or facing refund denials. We've seen these traps repeatedly, and Stopee wants you to sidestep them entirely.

Mistake 1: assuming silence means approval

If you email your cancellation request and don't receive a response within 5 business days, you haven't successfully cancelled. Craft Gin Club must acknowledge your request in writing. If you don't hear back, send a follow-up email with the words "Re-submission of cancellation request" in the subject line. Include a reference to your original email date and the message content.

Mistake 2: missing the renewal deadline

The 23rd of the month is your hard cutoff. If you cancel on the 24th, you'll be charged. If you're close to that date, send your email immediately and follow up the next day just to be safe.

Mistake 3: confusing "cancel" with "pause"

Craft Gin Club doesn't offer subscription pausing. When you email, be absolutely clear that you want to cancel entirely, not skip a month and resume later. Write the word "cancel" and "cancellation" explicitly in your email.

Mistake 4: not keeping proof of cancellation

Your confirmation email is legal protection. If Craft Gin Club ever claims you didn't cancel and charges you again, that email is your evidence. Save it, screenshot it, and back it up.

Mistake 5: cancelling through an account login without confirming by email

There is no account dashboard or mobile app feature that lets you self-serve cancel Craft Gin Club. Cancellation only happens through the email contact point. Any button or setting that claims to cancel your subscription might not actually communicate with Craft Gin Club's billing system.

Checklist: before you hit send

Use this checklist to confirm you're ready to cancel:

• You have your subscription email address handy
• You have your membership or order reference number (optional but helpful)
• Today's date is before the 23rd of the month (or you're aware you'll be charged one more time)
• Your cancellation email includes the word "cancel" or "cancellation" clearly
• You've asked for written confirmation in your email
• The email is from the account-associated email address (not a family member's email)
• You've saved a copy of the email you're about to send
• You've set a reminder to check your bank account 5 days after the renewal date to verify no charge appears

When to cancel vs. when to keep craft gin club

Not everyone should cancel, and Stopee respects that decision-making process. Here's how to think through it:

Reasons to cancel

Reasons to keep craft gin club

If you're still discovering new gins, enjoy the tasting notes and pairing suggestions, or appreciate the convenience of home delivery, keeping your subscription might make sense. Craft Gin Club offers a curated experience that's difficult to replicate by shopping independently.

Contact information and escalation points

Craft gin club support and cancellation

Send all cancellation requests to:

Email: members@craftginclub.co.uk
Mailing address (UK headquarters): Craft Gin Club does not maintain a published postal address for India; contact them via email for any international shipping or billing queries.

Consumer protection escalation in india

If Craft Gin Club refuses to honour your cancellation or refund after you've followed the steps above:

• National Consumer Helpline (India): 1800-11-4000 (toll-free) or file a complaint online at consumercomplaints.gov.in
• Your local District Consumer Disputes Redressal Commission: Search online for your district name + "DCDRC" to find contact details and filing instructions
• Your bank or credit card issuer: Request a chargeback or dispute if Craft Gin Club charges you after confirmed cancellation

Stopee recommends keeping all documentation (order confirmations, cancellation email, bank statements) for at least 12 months in case you need to file a formal complaint.

Final thoughts

Cancelling a subscription service feels like a simple task, but recurring charges and delayed confirmations can turn it into a frustration. You now have everything you need: a clear step-by-step process, an understanding of your consumer rights under Indian law, knowledge of the critical 23rd deadline, and a checklist to prevent mistakes.

Your subscription is ultimately your choice, and you deserve a cancellation process that's transparent and friction-free. Stopee has helped thousands of consumers cancel unwanted subscriptions, reclaim control of their spending, and move forward with confidence. If you follow the email method above and keep your confirmation, you'll cancel Craft Gin Club cleanly and protect yourself from surprise charges.

Send your cancellation email today, save the confirmation, and monitor your next billing cycle. You've got this.