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Cancel Freescoreclick: The Right Way
How to cancel freescoreclick in india and protect your money
What is freescoreclick
Freescoreclick is an online credit monitoring service that promises free access to your credit score and credit reports, but relies on a premium subscription model to generate revenue.
How freescoreclick works
The platform offers basic credit score access through a free or trial tier, then converts users to a paid subscription for ongoing monitoring and identity protection features. You sign up through their website, a mobile app, or third-party app stores like Apple App Store or Google Play. Once you've entered your payment details for the "free trial," the system automatically charges your card, PayPal account, or linked payment method when the trial period expires.
The service pulls credit data from the three major Indian credit bureaus and delivers monitoring alerts. However, the core value proposition-your free credit score-often requires a paid subscription to access fully or to receive regular updates.
Main features and what you're paying for
Freescoreclick advertises three-bureau credit monitoring, identity theft alerts, and credit report access. The exact feature set varies depending on whether you signed up via their website, the iOS app, the Android app, or through a payment processor like PayPal. Some users report access to credit score simulators and dispute-filing tools, while others see limited functionality without paying.
The critical issue: many users don't realise they've been charged until they see a debit or credit card statement, because the service does not always send clear pre-charge notifications.
Your consumer rights in india and when to escalate
What indian consumer law protects you
India's Consumer Protection Act, 2019, gives you the right to information, choice, and safety. When Freescoreclick fails to clearly disclose charges or charges you without consent, you have legal grounds to dispute the transaction. The Act also protects you against unfair contract terms-including hidden auto-renewal clauses.
Most importantly, if you were charged after cancelling, or if you cancelled within the free trial period and were still billed, the onus falls on Freescoreclick to prove you authorised the charge. You do not have to accept a refusal.
Who to escalate to if freescoreclick refuses your refund
If Freescoreclick denies your refund request, file a complaint with the Central Consumer Protection Authority (CCPA) or your state's District Consumer Disputes Redressal Commission. You can also contact the Reserve Bank of India (RBI) if the charge came via your bank or credit card, or file a dispute directly through your payment processor (PayPal, card issuer, or UPI platform).
Stopee recommends keeping all email correspondence, billing statements, and cancellation confirmations-these are your evidence in any dispute.
Why you should cancel freescoreclick
Common reasons users cancel
Most people cancel Freescoreclick because they were charged without expecting it, found the service unhelpful, or discovered cheaper or better alternatives. Others cancel because the "free" trial was too short, the cancellation process was deliberately difficult, or they received no useful credit insights from the monitoring.
If you've used Freescoreclick and realised you don't need ongoing credit monitoring, or if you're paying for a service you barely use, cancelling stops unnecessary monthly or annual charges immediately.
Red flags that signal you should cancel now
You should cancel right away if you notice recurring charges you don't recognise, if you've tried to cancel but charges keep appearing, or if the service doesn't align with your financial goals. You should also cancel if Freescoreclick's customer support is unresponsive or refuses to answer questions about pricing and features.
Stopee has helped thousands of consumers identify these patterns and take action. Don't ignore a small monthly charge thinking it's insignificant-over a year, even ₹500 per month becomes ₹6,000.
How to cancel freescoreclick step by step
Cancel if you signed up via apple app store (iPhone or iPad)
If Freescoreclick appears in your iPhone or iPad's Subscriptions, you can cancel directly through Apple.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Look for "Freescoreclick" or "Free Clicks Score" in the list.
- Tap the subscription name, then tap Cancel Subscription.
- Confirm the cancellation when Apple asks you to verify.
- You'll receive an on-screen confirmation that your subscription has ended.
Pro tip: Take a screenshot of the cancellation confirmation screen. Apple will also send you a cancellation email; save this for your records.
Warning: Deleting the Freescoreclick app does NOT cancel your subscription. You must follow the steps above through the Settings app.
Cancel if you signed up via google play (Android)
Android users who subscribed through Google Play can cancel through the Google Play app or website.
- Open the Google Play app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments and subscriptions, then Subscriptions.
- Find "Freescoreclick" or "Free Clicks Score" in the list.
- Tap the subscription name.
- Select Cancel subscription and confirm.
- Google Play will show you a cancellation confirmation.
Pro tip: If you cancel on your phone, you can also cancel the same subscription on Google Play's website (play.google.com) by logging in, navigating to your account, and repeating steps 2-6. This creates a second paper trail of evidence.
Warning: Some Android users report that "Cancel subscription" does not appear immediately. If you don't see the option, try logging out and back into Google Play, or access the cancellation through Google Play's website instead.
Cancel if you were billed via PayPal
If your Freescoreclick charges came through PayPal, you must cancel the pre-approved payment agreement on PayPal itself. This stops future authorisation from Freescoreclick.
- Log into your PayPal account at paypal.com.
- Go to Settings (gear icon in the top right).
- Select Payments from the left menu.
- Click Manage pre-approved payments (or "Manage automatic payments" depending on your region).
- Look for "Freescoreclick" or any related entry in the list of merchants.
- Click the merchant name, then select Cancel or Revoke.
- Confirm the cancellation.
Pro tip: After cancelling on PayPal, log back into Freescoreclick (if you can) and verify that your payment method has been removed or flagged as inactive. Some services continue to show an old payment method even after PayPal blocks future transactions.
Warning: Cancelling via PayPal does NOT automatically cancel your Freescoreclick account itself. You may still have a free or limited account active. If you want to fully delete your account, contact Freescoreclick support separately (see contact methods below).
Cancel if you were billed directly via credit card or debit card
If Freescoreclick charged your card directly (not through Apple, Google Play, or PayPal), your options are more limited because Freescoreclick may not offer a self-service online cancellation portal.
- Try logging into your Freescoreclick account on their website and look for Account Settings, Billing, or Subscription settings.
- If you find a cancellation option, click it and follow the prompts to confirm.
- If no online option exists, contact Freescoreclick customer support by email or phone (use the contact address provided in your signup email or on your billing statement).
- Clearly state: "I want to cancel my Freescoreclick subscription effective immediately. Please confirm cancellation and provide a reference number."
- Request a cancellation confirmation email that includes your name, subscription ID, and the date cancellation takes effect.
Pro tip: If Freescoreclick's support doesn't respond within 5 business days, or refuses to cancel, contact your card issuer and file a dispute for "unwanted recurring charges" or "subscription I did not authorise." Your bank can reverse unauthorised transactions.
Warning: Do NOT simply stop paying or wait for your card to expire. Unreversed subscriptions can be sent to debt collectors. Always obtain a written cancellation confirmation.
What happens after you cancel freescoreclick
Access to your account and data
After you cancel, Freescoreclick typically cuts off access to premium features but may leave your free account active. You will stop receiving monitoring alerts and credit updates once the cancellation takes effect. Existing data (your credit score snapshots, personal information) remains on Freescoreclick's servers unless you request deletion.
Log back into your account within 24 hours of cancelling to verify that your payment method has been removed. If your card or PayPal is still linked, the cancellation may not have gone through.
Your billing and refund timeline
Cancellation stops future charges immediately or at the end of your current billing cycle, depending on the service terms. Past charges are NOT automatically refunded unless you disputed them or cancelled within a trial period. If you were charged after requesting cancellation, that charge may be reversible through your payment method.
Stopee advises checking your bank or PayPal statement 3-5 days after cancelling to confirm no new charges appear.
Will freescoreclick refund you
Official refund policy and what users report
Freescoreclick's published refund policy is not widely available to consumers, and many users report that refund requests are routinely denied. If you were charged after your free trial ended, Freescoreclick typically states that you "authorised" the charge by proceeding with signup, and therefore no refund is owed.
However, this stance does not account for unclear disclosure or aggressive auto-renewal tactics, which violate the Consumer Protection Act in India.
When you may qualify for a refund
- You cancelled during the free trial period but were still charged: Request an immediate refund from Freescoreclick. If refused, escalate to your payment processor or file a consumer complaint.
- You were charged twice in one billing cycle: This is a billing error. Contact Freescoreclick and request a refund for the duplicate charge. Escalate to your bank if Freescoreclick refuses.
- You were charged after providing cancellation confirmation: Your cancellation confirmation overrides any claim that you authorised future charges. File a dispute immediately.
- You cancelled but charges continued for months: You likely overpaid due to a processing error. File a chargeback through your payment method and report to the Consumer Protection Authority.
Pro tip: Always request a refund in writing (email or registered letter to the address listed in this guide). A written request creates a legal record and strengthens your case if you must escalate to a regulator or court.
Pricing, plans, and what you're actually paying
Official pricing in india
Freescoreclick does not publish transparent, official pricing on its website. Charges vary significantly depending on your signup channel (website, Apple App Store, Google Play, or PayPal). This lack of transparency is a common complaint among Indian users.
Third-party reviews report monthly charges ranging from ₹400 to ₹3,000, though these figures are not confirmed as official or current. Some users report being charged in USD (which converts to higher INR amounts) even when signing up from India.
| Subscription tier | Reported price range (INR) | Billing cycle | What you get |
|---|---|---|---|
| Free tier | ₹0 | Ongoing | Limited credit score access, basic monitoring |
| Premium (standard) | ₹500-₹1,500 | Monthly | Full three-bureau monitoring, alerts, dispute tools |
| Premium (annual) | ₹4,000-₹12,000 | Annual | Same as monthly, charged once per year |
| Contact provider | Variable | Variable | Pricing not publicly disclosed; check your signup email or billing statement for exact charges |
Warning: Freescoreclick's pricing varies by signup channel and may change without notice. Always check your first billing statement to confirm the exact amount charged. If the charge differs significantly from what you expected, contact support immediately and request a correction or refund.
Common mistakes when cancelling freescoreclick
Why cancellations fail
Cancellation failures are frustrating and surprisingly common. The most frequent mistakes consumers make are not verifying cancellation through the correct platform, assuming that deleting an app cancels the subscription, or not following up on a support email that goes unanswered.
Mistakes to avoid
- Deleting the app without cancelling the subscription: Removing Freescoreclick from your phone does NOT stop charges. You must cancel through the app store or your account settings.
- Cancelling only on the website, forgetting the app store: If you subscribed through Apple or Google Play, you must cancel through that platform, not through Freescoreclick's website. Cancelling in one place doesn't cancel in another.
- Not saving your cancellation confirmation: If Freescoreclick charges you again and you cannot prove you cancelled, your dispute claim weakens. Screenshot or save every confirmation.
- Waiting for customer support to respond without a deadline: Freescoreclick's support is often slow. If you haven't heard back within 5 business days, don't wait-escalate to your bank or the Consumer Protection Authority.
- Assuming a "no refund" policy is final: Consumer protection law in India overrides unfair refund policies. A blanket "no refunds" clause is not enforceable if you were misled about charges or auto-renewal terms.
Stopee recommends treating cancellation as a process with multiple checkpoints, not a one-time action. Verify, wait, and follow up.
Cancellation checklist for freescoreclick
Before you cancel
- Gather your Freescoreclick account email and password.
- Find your most recent billing statement to confirm the exact charge amount and date.
- Note the platform through which you signed up (website, Apple App Store, Google Play, or PayPal).
- Identify any potential refund eligibility (were you charged during a trial? Did you cancel in time?)
During cancellation
- Follow the step-by-step instructions for your specific platform (Apple, Google, PayPal, or direct billing).
- Take a screenshot of the cancellation confirmation screen.
- Note the date and time of cancellation.
- Request a cancellation reference number if one is offered.
After cancellation
- Wait 3-5 business days, then check your bank statement or PayPal to confirm no new charges appear.
- Log back into your Freescoreclick account and verify that your payment method has been removed or marked inactive.
- File a refund request if you were charged within 48 hours of cancelling, or if you were charged during a trial period.
- If Freescoreclick refuses your refund, contact your payment processor or file a complaint with the Consumer Protection Authority.
- Keep all cancellation confirmations, billing statements, and communication records for at least 12 months.
Freescoreclick contact information and escalation address
Official contact methods
Freescoreclick is associated with LCE Holdings, LLC. If you cannot find direct contact information on the Freescoreclick website or in your signup email, use the following escalation path:
| Contact method | When to use it | Response time (typical) |
|---|---|---|
| Email support (check billing statement) | Cancellation requests, billing questions | 3-10 business days |
| Phone support (check account settings) | Urgent cancellations, billing disputes | Same day or next day |
| Payment processor (PayPal, Apple, Google) | Cancellation not processed, refund disputes | 1-3 business days |
| Your bank or card issuer | Unauthorised charges, recurring billing disputes | 3-10 business days |
| Central Consumer Protection Authority (CCPA) | Freescoreclick refuses refund or cancellation | 30-60 days |
If freescoreclick refuses to cancel or refund
File a formal complaint with the Central Consumer Protection Authority (CCPA) at ccpa.aadhaar.gov.in or contact your state's District Consumer Disputes Redressal Commission. Include copies of your signup email, billing statements, cancellation requests, and any responses from Freescoreclick.
If the charge was made via credit or debit card, also file a complaint with the Reserve Bank of India's Ombudsman scheme or dispute the transaction directly with your bank. PayPal users can escalate through PayPal's Resolution Centre.
Stopee has guided consumers through every stage of this escalation process and knows that persistence and documentation are your strongest tools.
Summary: take control and cancel with confidence
Your path forward
Freescoreclick's confusing pricing, auto-renewal tactics, and slow customer support make it difficult to cancel. But you have the legal right and the tools to stop unwanted charges immediately. Whether you sign up through Apple, Google, PayPal, or direct billing, each cancellation method is straightforward once you know the exact steps.
The most important action is to verify your cancellation within 24-48 hours and follow up on your bank statement within 5 days. Do not assume that clicking "cancel" once is enough. Document every step, keep your confirmation emails, and escalate to your payment processor or the Consumer Protection Authority if Freescoreclick refuses to honour your request.
Stopee exists to help you navigate cancellations like this one with clarity and confidence. Whether you need step-by-step guidance, help filing a consumer complaint, or advice on disputing an unauthorised charge, Stopee (stopee.com) has helped thousands of Indian consumers take back control of their subscriptions and stop losing money to unwanted recurring charges. Visit Stopee today, share your cancellation details, and let our consumer advocates guide you through every stage-from your first cancellation click to your final refund confirmation.