Manage Reversephone.Com
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Reversephone.Com: The Right Way
How to cancel Reversephone.Com in india and reclaim your money
What Reversephone.Com is and why you might want to cancel
Reversephone.Com is an online reverse phone lookup service that lets you search phone numbers to find caller names, addresses, and related information. The service operates on a subscription model and charges you recurring fees - weekly at ₹799, monthly at ₹1,999, or yearly at ₹3,999 - to perform unlimited lookups via their website or mobile app.
You access Reversephone.Com either directly through their website or through the iOS App Store and Android Google Play. Billing happens either through Reversephone.Com's direct payment system or through Apple and Google's platforms, depending on where you subscribed. Many users cancel because they find the service doesn't match their expectations, unexpected charges appear on their card, or they've simply stopped using the lookup feature. At Stopee, we help thousands of Indian consumers cancel unwanted subscriptions and recover refunds - and Reversephone.Com cancellations are among the most common requests we see.
How Reversephone.Com works
When you subscribe, you gain instant access to perform phone number lookups on demand. The service stores your lookup history and account data according to their terms, which you should review before cancellation to understand what happens to your information after you leave.
Cancellation stops future automatic renewals and prevents new charges from appearing on your card. However, if you cancel mid-billing cycle, you typically retain access until that paid period ends - you don't lose service immediately.
Why you should cancel now
You might cancel because charges feel excessive, you realised you don't need the lookups, the service quality disappointed you, or you're tightening your household budget. Whatever your reason, Stopee empowers you to cancel on your own terms and recover money you're entitled to - and this guide shows you exactly how.
Your consumer rights in india: what the law protects
Consumer protection act and E-Commerce rules
India's Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, protect you when you subscribe to digital services like Reversephone.Com. These laws grant you the right to cancel within 14 days of subscription without penalty - a statutory window that Reversephone.Com must honour, even if their terms say otherwise.
If Reversephone.Com charges you after you cancel, refuses to process a refund, or hides the cancellation process, you have grounds to escalate the complaint to your state's Consumer Disputes Redressal Commission or the National Consumer Disputes Redressal Commission. Your bank or card issuer can also help if you dispute the charge as unauthorised.
How to use your rights if the company refuses
If Reversephone.Com ignores your cancellation request or denies a refund you deserve, document every attempt you make - save emails, screenshots of chat logs, and note the date and time of phone calls. Then file a complaint with your state's consumer commission or escalate through your bank's dispute process. Stopee recommends keeping records for at least 30 days after cancellation to support any claim you may need to file.
How to cancel Reversephone.Com: step-by-step for each platform
Cancel if you subscribed directly on the Reversephone.Com website
If you signed up through Reversephone.Com's website and pay them directly, you have three cancellation routes. Pick the one that works fastest for you.
- Email support@reversephone.com with your request to cancel
- Include your membership ID (found in your account settings or confirmation email) and the email address linked to your subscription
- Write: "I would like to cancel my subscription effective immediately. Please confirm cancellation and provide a cancellation reference number."
- Expect a response within 24 to 48 hours; follow up if you don't hear back within 2 business days
- Use the Contact Us form on the Reversephone.Com website
- Visit the website, locate the Contact Us page or link, and fill in the form with your cancellation request
- Include your membership ID and the email linked to your account
- Submit and take a screenshot of the confirmation message showing your request was received
- Call their customer service line at 1-855-904-1564
- Have your membership ID and subscription email ready before you call
- Ask the agent to confirm your cancellation in writing via email after the call ends
- Pro tip: Call during their advertised business hours (typically 9 AM to 5 PM EST, which is 7:30 PM to 3:30 AM IST) to avoid long waits
Warning: Do not assume your cancellation is complete until you receive written confirmation - either an email from support or a screenshot of chat confirmation. Verbal cancellations alone may not stop future charges.
Cancel if you subscribed via the apple app store (iOS)
If you downloaded the Reversephone.Com app on iPhone or iPad and subscribed through Apple's in-app billing, you must cancel through your Apple account settings, not through the app itself. Simply deleting the app does nothing - your subscription renews automatically until you cancel it in Apple's system.
- Open the Settings app on your iPhone or iPad
- Tap your name at the top of the screen to open your Apple ID profile
- Select Subscriptions
- Find and tap Reversephone.Com or Reverse Phone Lookup
- Tap Cancel Subscription or Remove (wording varies by iOS version)
- Confirm cancellation when prompted
- You will see a message saying your subscription ends on [date] - screenshot this for your records
Pro tip: Apple processes cancellation requests immediately and sends you a confirmation email within minutes. Check your inbox for this email as proof of cancellation.
Cancel if you subscribed via google play (Android)
If you use an Android phone and subscribed through Google Play, your cancellation happens in the Google Play Store app or on the Google Play website - not inside the Reversephone.Com app.
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top right corner
- Select Manage my subscriptions (or Payments and subscriptions on some devices)
- Find Reversephone.Com or Reverse Phone Lookup in your active subscriptions list
- Tap the subscription name to open its details
- Select Cancel subscription
- Follow the prompts and confirm your cancellation
- Google displays your cancellation end date - screenshot this confirmation
Warning: If you subscribe through Google Play, Reversephone.Com does not handle your cancellation - Google controls the subscription. You cannot cancel by emailing Reversephone.Com support; you must use Google Play.
What happens after you cancel Reversephone.Com
Access, billing, and your account
Once you cancel successfully, Reversephone.Com stops future automatic charges. No invoice appears on your next billing date. However, if you cancel mid-billing cycle - for example, on day 15 of a 30-day monthly subscription - you retain full access until day 30. You do not lose features immediately, and you do not receive a pro-rata refund for unused days unless the company approves one.
After your paid period ends, your account access closes. You cannot perform lookups, but your account history and lookup data remain stored on Reversephone.Com's servers according to their data retention policy. Review their Privacy Policy to understand how long they keep your information.
Confirming your cancellation is final
After 2 to 3 days, log into your Reversephone.Com account (if you subscribed directly) to confirm your subscription status shows Cancelled or Inactive. If you subscribed via Apple or Google, check your phone's subscription settings again - your subscription should display an end date rather than "Active."
Wait for your next scheduled billing date to pass without a charge appearing. This is your proof that cancellation worked. If a charge does appear after cancellation, contact Stopee's guides immediately and escalate to your bank's dispute team.
Will you get a refund after cancellation
Reversephone.Com's refund policy and your rights
Reversephone.Com states that refund requests are handled on a case-by-case, discretionary basis. This means the company does not guarantee a refund - it depends on their assessment of your request. However, Indian consumer law overrides this discretion: you have a statutory right to a refund within 14 days of subscription, no questions asked.
If you cancel within 14 days of your first charge, request a full refund immediately. If you cancel after 14 days, your refund depends on your reason - for example, if Reversephone.Com didn't deliver the service you paid for, you have grounds for a partial or full refund. Stopee advises always requesting a refund; the worst outcome is the company says no, and you escalate from there.
How to request a refund
- Contact Reversephone.Com support by email at support@reversephone.com
- Write: "I purchased a subscription on [date] and am requesting a refund under the Consumer Protection Act, 2019. I am entitled to a refund within 14 days of purchase. Please process this refund to my original payment method. Refund amount: ₹[amount]. Transaction ID: [ID if available]."
- Attach a screenshot of your subscription confirmation and any charges from your bank statement
- Set a deadline for the response - state you expect a reply within 5 business days
- If the company doesn't respond or refuses, escalate to your bank
- Contact your bank's customer service and open a dispute or chargeback for "unauthorised subscription" or "service not delivered"
- Banks in India typically resolve disputes within 30 to 45 days
Warning: Initiate a chargeback only as a last resort, not as a refund shortcut. Reversephone.Com may permanently close your account and refuse future refunds if you file a chargeback without first giving them time to process your refund request. Cancel any chargeback immediately if Reversephone.Com approves a refund while the dispute is pending.
Refund timing and platform-specific rules
If you subscribed directly on Reversephone.Com's website and they approve a refund, the company processes it within 1 to 2 business days on their end. However, your bank may take 5 to 10 additional business days to post the refund to your account. Monitor your bank statement - if 10 days pass without the refund appearing, contact support again with proof of the approval.
If you subscribed through the Apple App Store or Google Play, Apple or Google controls refunds, not Reversephone.Com. Request your refund through the app store itself: Apple allows refunds within 14 days of purchase, and Google similarly honours reasonable refund requests. Use Stopee's guides to request refunds from Apple and Google directly if the need arises.
Pricing breakdown: what you pay at Reversephone.Com
Current subscription plans and in-app costs
Reversephone.Com's website does not publish official pricing in Indian Rupees. The following prices reflect the iOS App Store listing for the Reversephone.Com app as of your inquiry. Android and website pricing may differ.
| Plan | Cost (INR) | Billing cycle | Best for |
|---|---|---|---|
| Weekly subscription | ₹799 | Every 7 days | Short-term trial |
| Monthly subscription | ₹1,999 | Every 30 days | Most popular option |
| Yearly subscription | ₹3,999 | Every 365 days | Annual commitment (lowest per-month cost) |
All plans renew automatically on your billing date unless you cancel. Reversephone.Com does not offer a free trial - you are charged immediately upon subscription.
Common mistakes to avoid when cancelling
Don't let these errors delay your cancellation
Cancelling a subscription feels simple until something goes wrong - and small oversights often derail the process. Here are the traps Stopee has seen trap hundreds of users.
Mistake 1: Deleting the app instead of cancelling the subscription. Uninstalling Reversephone.Com from your phone does not cancel your subscription. Your renewal still happens on your billing date, and you are charged even though the app is gone. Always cancel in Apple Settings, Google Play, or directly with Reversephone.Com before uninstalling.
Mistake 2: Assuming email confirmation equals cancellation. After you email support@reversephone.com, you may receive an automated reply saying "We've received your request." This is not confirmation that your subscription is cancelled. Wait for a follow-up email explicitly stating "Your subscription has been cancelled effective [date]." If you don't receive this within 2 business days, send a follow-up email or call 1-855-904-1564.
Mistake 3: Forgetting to screenshot confirmation messages. If you cancel via Apple Settings or Google Play, the app shows you an end date for your subscription. Screenshot this screen immediately - you need proof if a charge appears after cancellation and you need to dispute it with your bank.
Mistake 4: Not checking your bank statement after cancellation. After you cancel, track your account for at least 2 billing cycles to confirm no new charges appear. Set a phone reminder for 3 days before your old billing date so you remember to check. If an unexpected charge does appear, dispute it within 10 days with your bank.
Mistake 5: Filing a chargeback before giving Reversephone.Com time to respond. Chargebacks feel like the fastest solution, but they often backfire. Reversephone.Com flags your account for fraud, permanently closes it, and refuses future refund requests. Always request a refund directly first and wait 5 to 7 business days for a response. Only escalate to a chargeback if the company ignores you or explicitly refuses.
Reversephone.Com cancellation checklist and timeline
What to do right now
Use this checklist to stay organised and ensure nothing slips through the cracks.
| Action | Timeline | Status |
|---|---|---|
| Locate your membership ID or subscription email | Now | ☐ Done |
| Submit cancellation via your chosen method (email, chat, phone, or app store) | Today | ☐ Done |
| Screenshot or save confirmation of your cancellation request | Immediately after submission | ☐ Done |
| Receive written confirmation of cancellation from support or app store | Within 2 business days | ☐ Received |
| Check your account settings to confirm subscription shows "Cancelled" | 2 to 3 days after cancellation | ☐ Verified |
| Monitor your bank statement to confirm no charge on next billing date | On or after your old billing date | ☐ Verified |
Pro tip: Save all confirmation emails in a folder labeled "Reversephone Cancellation" so you can find them instantly if you need to file a dispute or complaint.
Cancellation address and contact details for Reversephone.Com
How to reach Reversephone.Com if you need to escalate
Reversephone.Com does not publish a physical mailing address in India. For written cancellation or formal complaints, use their U.S. address:
Reversephone.Com
Mailing address: Check Reversephone.Com's Contact Us page for current mailing address
Email: support@reversephone.com
Phone: 1-855-904-1564
Website: reversephone.com
If Reversephone.Com fails to respond to your cancellation or refund request within 10 days, escalate your complaint to the National Consumer Disputes Redressal Commission or your state's consumer commission. Stopee recommends filing a formal complaint if the company ignores you - consumer commissions have enforcement power and can force refunds if you are entitled to one.
When to involve your bank or file a consumer complaint
Contact your bank if Reversephone.Com charges you after cancellation. Your bank can block future charges and investigate the unauthorised transaction. Simultaneously, file a complaint with your state's consumer commission if the company refuses to honour your 14-day refund right or ignores your cancellation request for more than 10 days.
Stopee has helped thousands of Indian consumers cancel unwanted subscriptions and recover refunds by combining direct communication with company escalation. Use this guide as your roadmap, follow the step-by-step instructions for your platform, and document every action. You have the right to cancel, and you have the right to a refund within 14 days - don't settle for less.