Manage Autods

How to cancel AutoDS and secure your refund as an indian seller

What AutoDS does and why sellers use it

AutoDS is a dropshipping automation platform designed to save you time by managing product sourcing, pricing, inventory tracking, and order fulfillment from a single dashboard. The service connects to marketplaces like eBay and helps you automate repetitive tasks such as price monitoring, stock updates, and bulk listing imports.

If you run a dropshipping store, AutoDS handles the manual work-but if it no longer fits your business model or budget, you have the right to cancel. At Stopee, we help Indian sellers understand their cancellation options and recover their money within the law.

How AutoDS works

The platform automates seller workflows across multiple marketplaces. You import product listings, set pricing rules, and AutoDS monitors inventory and adjusts prices automatically. It's built for drop shippers who want to scale operations without hiring additional staff.

Who should consider cancelling

You may want to cancel if you've shifted to a different sales model, integrated another tool, or found that the monthly cost no longer justifies the automation benefits. Cancellation is straightforward-but refunds depend on your jurisdiction and how long you've been subscribed.

Your statutory consumer rights in india

Indian law gives you significant protection when cancelling a subscription service, and this matters when AutoDS refuses a refund.

Consumer protection act, 2019 protections

The Consumer Protection Act, 2019 requires that digital services meet a standard of quality and fitness for purpose. If AutoDS fails to deliver the promised automation, charges you without your explicit ongoing consent, or locks you into unfair terms, you have grounds to request a refund even if their terms claim "non-refundable."

Key rights you hold:

• The right to a refund for services that do not match their description or quality standards
• The right to cancel within 14 days of purchase without penalty (cooling-off period)
• The right to escalate complaints to the Central Consumer Protection Authority or your state's consumer commission if the company refuses
• The right to compensation for unfair or misleading billing practices

Why consumer law overrides the no-refund policy

AutoDS states a no-refund policy for plan changes and subscription payments. However, Indian consumer law does not permit a business to use terms and conditions to override statutory rights. If you can demonstrate that the service underperformed, was misrepresented, or was not fit for purpose, a consumer commission will award a refund regardless of AutoDS's posted policy.

This is your safety net-and Stopee ensures you know how to use it if needed.

AutoDS pricing in india and what you pay

Understanding the cost structure helps you decide whether cancellation makes financial sense and what you might recover.

Current plan pricing

AutoDS charges in USD, so your actual INR amount varies with exchange rates. Below are approximate monthly costs at typical conversion rates (approximately ₹86 per USD):

Prices shift monthly with currency fluctuations. Log into your AutoDS dashboard or visit their pricing page to confirm your current billing amount before you cancel.

How to cancel AutoDS: step-by-step guide

Cancellation happens through your account settings on the AutoDS website. Mobile app cancellation is not documented as an official option, so you must use a web browser.

Cancellation process

1. Open your web browser and visit the AutoDS website
   • Go to autods.com (or your regional AutoDS portal if applicable)
   • Log in using your registered email and password
2. Navigate to your account settings
   • Locate the menu icon or your profile name (usually top-right corner)
   • Select Settings or Account
3. Find the billing and subscription section
   • Look for Account & Billing, Subscription, or Plan Management
   • You may see a Manage Account or Cancel Subscription button
4. Initiate cancellation
   • Click Cancel Account or Cancel Subscription
   • AutoDS may ask why you're leaving-this feedback is optional but helpful
   • Confirm your cancellation choice when prompted
5. Verify the cancellation email
   • Check your inbox (and spam folder) for a cancellation confirmation email from AutoDS
   • Save this email as proof of cancellation
6. Record the cancellation date and any reference number
   • Note the exact date you cancelled for your records
   • If a reference number or ticket ID is provided, store it safely

Pro tip: Before you cancel, export your product listings, pricing rules, and order history if you may need them later. AutoDS will delete this data after the recovery period ends.

Warning: Do not assume cancellation is complete until you receive the confirmation email. If you don't receive it within 24 hours, contact AutoDS support directly to confirm the cancellation went through.

What happens to your account after cancellation

Cancelling does not immediately erase your data. AutoDS gives you a grace period to recover your account if you change your mind.

The 14-day recovery window

After you cancel, AutoDS retains your account and data for 14 days. During this period, you can log in using the same credentials and restore your account instantly. This is a safety net if you cancel in haste or your circumstances change.

After 14 days, your account is permanently deleted. All listings, pricing rules, order history, and automation settings will be removed and cannot be recovered.

What happens to your listings and orders

Once the 14-day recovery period ends, AutoDS deletes all associated data. Any listings you imported through AutoDS will no longer be managed by the platform. If you were relying on AutoDS to maintain prices and inventory across your store, you'll need to manually update or use an alternative tool from day 15 onwards.

Order records are also deleted permanently, so download invoices and order data before the recovery window closes if you need them for accounting or dispute resolution.

Will you get a refund when you cancel AutoDS

AutoDS applies a no-refund policy by default, but Indian consumer law creates exceptions that may entitle you to recover your money.

AutoDS's stated refund policy

According to their terms, AutoDS does not refund for plan upgrades, downgrades, or regular subscription payments. Trial payments are also non-refundable. However, the company may approve refunds on a case-by-case basis, potentially deducting up to 15% plus payment processor fees. These exceptions are discretionary and must be requested directly.

When you may qualify for a refund under indian law

Stopee helps sellers understand that the Consumer Protection Act, 2019 allows you to request a refund in these situations:

• Cooling-off period: If you cancel within 14 days of your first payment, you may claim a refund under the cooling-off provision for digital services
• Service failure: If AutoDS failed to automate listings as promised, charged you without clear consent, or misrepresented its features, you have grounds for a refund
• Billing errors: If you were overcharged, charged multiple times for one month, or charged after you attempted to cancel, request a refund immediately
• Unfair contract terms: If AutoDS locked you into an unfair or opaque billing cycle, consumer law overrides their terms

How to request a refund from AutoDS

First, contact AutoDS support directly:

1. Email AutoDS support with your account details and cancellation date
2. Explain clearly why you believe a refund is warranted (e.g., "I cancelled within 14 days" or "The service did not perform as described")
3. Provide evidence: screenshots of unfulfilled features, billing errors, or misleading marketing
4. Reference the Consumer Protection Act, 2019 and your statutory rights if they deny your first request
5. Wait 7-10 days for a response
6. If AutoDS refuses or ignores you, escalate to the Central Consumer Protection Authority or your state's consumer commission

Pro tip: Keep all emails, screenshots, and payment receipts. This documentation is essential if you need to file a complaint with a consumer authority.

Common mistakes when cancelling AutoDS

Cancellation sounds simple, but sellers often make errors that complicate refund claims or result in accidental re-billing.

Mistake 1: assuming cancellation happened without confirmation

Many users click "Cancel" but never verify they received a confirmation email. Days or weeks later, they are surprised by another charge. Always confirm that AutoDS sent you a cancellation confirmation. If you don't receive one within 24 hours, your cancellation likely didn't process-contact support immediately to resubmit.

Mistake 2: not requesting a refund upfront

If you believe you're entitled to a refund, ask for it at the time of cancellation. Do not wait days or weeks. The longer you delay, the harder it is to prove your intent to recover funds and the less willing AutoDS becomes to negotiate.

Mistake 3: deleting your account before downloading your data

Once you cancel and the 14-day recovery window closes, all your listings, pricing rules, and order history vanish permanently. If you need this data for tax records, customer disputes, or migration to another platform, export it before day 14. After that, AutoDS cannot recover it.

Mistake 4: not escalating if the company refuses

If AutoDS denies your refund request, do not give up. Indian consumer law is on your side. File a complaint with your state's consumer commission or the Central Consumer Protection Authority. Stopee has helped thousands of consumers escalate precisely these kinds of disputes and recover funds that companies initially refused.

Mistake 5: missing the 14-day recovery window

If you cancel in anger and then change your mind, you have only 14 days to restore your account. After that, it is permanently gone. Mark your calendar and decide within two weeks whether you truly want to cancel.

Checklist: before and after you cancel AutoDS

Use this checklist to ensure you cancel safely and protect your refund claim.

Why you might want to keep AutoDS or switch platforms

Cancellation is not always the right choice. Consider this comparison before you decide.

Reasons to keep AutoDS

If you manage multiple listings across eBay or other marketplaces and manual price updates consume hours each week, the automation time savings may justify the monthly cost. The Advanced 1K plan (approximately ₹4,291-₹5,753 per month) is worthwhile if you operate at high volume. Similarly, if you have already integrated AutoDS deeply into your workflow and switching would disrupt your store, the switching cost may exceed the subscription fee.

Reasons to cancel and switch

If you've shifted to a single marketplace (where manual updates are manageable), adopted a different sales model, or found a cheaper alternative, cancellation makes sense. Stopee recommends calculating your time savings in rupees: if AutoDS saves you 10 hours per month at your hourly rate, and the subscription costs ₹4,291 per month, the tool pays for itself only if your hourly rate exceeds approximately ₹429. Below that threshold, cancel and handle pricing manually or use a free alternative.

AutoDS contact details and escalation path

If AutoDS refuses to cancel your account or denies your refund, know how and where to escalate.

AutoDS official contact information

AutoDS maintains offices in multiple locations. For account and billing inquiries in India, contact:

• Email support: Use the contact form on the AutoDS website or email their general support address (available in your account dashboard)
• Live chat: Available within your AutoDS account settings during business hours
• Headquarters: AutoDS operates from 3601 Walnut Street (primary office location) with additional offices in Israel and Denver, Colorado. For Indian customers, direct your complaint to their support team; escalation to headquarters is handled via email

If AutoDS refuses your cancellation or refund

Your statutory remedy in India is to file a complaint with:

• Central Consumer Protection Authority (CCPA): File online at ccpa.gov.in if the complaint involves a large value or affects many consumers
• Your state consumer commission: File a complaint with your district or state consumer protection authority. Use their online portal or file in person at the nearest consumer court
• Consumer helpline: Call 1800-11-4000 (toll-free) to report unfair trading practices or seek guidance on filing a complaint

Stopee advises including in your complaint: your cancellation date, proof of attempted cancellation, screenshots of charges after cancellation, and references to the Consumer Protection Act, 2019 sections 2(47) (deficiency in service) and 2(84) (unfair trade practice).

Final steps and your next move

You now understand how to cancel AutoDS, what happens to your data, and what refund rights Indian law grants you. The process is straightforward if you follow these steps: cancel via your account settings, collect your confirmation email, request a refund if entitled, and escalate to a consumer authority if the company refuses.

Stopee has helped thousands of consumers cancel subscriptions and recover refunds they thought were lost. The key is acting quickly, keeping evidence, and knowing your statutory rights. Do not let a vague no-refund policy discourage you from claiming money you are legally owed under the Consumer Protection Act, 2019.

Ready to move forward? Log into your AutoDS account, navigate to Settings > Account & Billing, and click Cancel. Then reach out to Stopee's cancellation guides or your state consumer authority if you need support fighting for your refund. Your money, and your peace of mind, matter.