Manage Beacons

How to cancel beacons and understand your creator rights in india

What beacons is and why creators use it

Beacons is a software platform designed for content creators, influencers and small business owners who want to centralize their online presence. The service lets you build link-in-bio landing pages, media kits, digital storefronts and membership pages-all without needing to code or hire a designer.

Creators rely on Beacons to collect payments, manage email lists, generate AI-powered content and track sales from a single dashboard. Whether you're a solo creator monetizing your audience or a small team selling digital products, Beacons bundles these tools into tiered subscription plans. However, if you've decided the platform no longer fits your needs, Stopee is here to guide you through cancellation with clarity and confidence.

Main features across beacons plans

The Free plan gives you unlimited link-in-bio pages, a media kit template and basic AI credits-perfect for testing the platform. Paid tiers unlock custom domains, expanded AI credits, email sending capacity and commerce features like memberships and white-label storefronts. Creator Max includes white-glove onboarding and priority support, designed for teams scaling fast.

Beacons pricing in india and what you pay monthly

Here's a transparent breakdown of Beacons subscription costs in Indian Rupees, converted from USD list pricing at approximately ₹83 per dollar (exact amounts vary by GST, payment method and exchange rates at billing time).

Understanding what you're actually paying

Beacons bills monthly in USD on web subscriptions, then converts to INR at your payment gateway's rate. If you subscribed via the iOS App Store or Google Play, Apple and Google handle all billing-not Beacons. Keep your receipt handy; you'll need it if you dispute a charge or request a refund through consumer protection channels.

How to cancel beacons on the web and mobile

The cancellation process depends on where you subscribed: through Beacons' website, the Apple App Store or Google Play. Each path is straightforward once you know the steps.

Cancel beacons from your web account (desktop or mobile browser)

1. Open your web browser and go to Beacons.ai or your Beacons login page.
2. Sign in with your email and password.
   • Tip: If you've forgotten your password, use the "Forgot password?" link before proceeding.
3. Navigate to your Account Settings (usually a gear icon or "Account" menu in the top-right corner).
4. Look for the "Billing" or "Subscriptions" tab.
   • Warning: Do not confuse this with "Payment methods"-you need the Billing section to manage subscriptions.
5. Find your active subscription and click "Manage" or "Edit subscription."
6. Click the "Cancel subscription" or "Cancel" button.
   • You may see a retention offer or survey-this is optional. You can skip it.
7. Confirm cancellation when prompted. You'll receive a confirmation email within minutes.

Pro tip: Screenshot the confirmation email. You'll need proof of cancellation if a charge appears on your card after this date.

Cancel a beacons subscription bought via apple app store

1. Open the Apple App Store on your iPhone, iPad or Mac.
   • On iPhone/iPad: tap the profile icon (top-right), then "Subscriptions."
   • On Mac (App Store app): click your name (top-left), then "Account Settings," then "Subscriptions."
2. Find "Beacons" in your active subscriptions list.
3. Tap or click on the Beacons subscription.
4. Tap or click "Cancel subscription."
   • Warning: Beacons does not handle App Store cancellations or issue refunds directly. Apple controls this entirely.
5. Follow Apple's on-screen prompts to confirm. You'll receive an Apple receipt email.

Important: Beacons has no access to your App Store subscription. Cancelling within the Beacons app will not cancel your App Store billing. You must cancel through Apple ID subscriptions only.

Cancel a beacons subscription bought via google play

1. Open Google Play Store on your Android phone or tablet.
2. Tap your profile icon (top-right corner).
3. Select "Manage subscriptions" or "Payments and subscriptions" (wording varies by device).
4. Find and tap "Beacons" in your active subscriptions.
5. Tap "Cancel subscription."
   • Note: Google Play handles all billing; Beacons does not process these cancellations.
6. Follow Google's confirmation screen. You'll receive a confirmation email from Google Play.

What happens immediately after you cancel beacons

Cancelling Beacons subscription ends your access to paid features right away. You don't lose your account-you simply downgrade to the Free plan automatically.

Your access and features after cancellation

All premium features tied to your paid plan disappear immediately: custom domain, advanced AI credits, email sending limits, transaction fee discounts and commerce tools vanish from your dashboard. Your existing links, pages and content remain accessible on the free tier, but advanced editing and monetization tools are locked.

If you had a custom domain (like creator.yourname.com), it reverts to your Beacons-branded URL unless you've purchased the domain separately. Beacons domains cannot be transferred or refunded.

Billing and renewal stops

No further charges appear on your payment method after the current billing cycle ends. If you cancel mid-cycle, Beacons does not refund the unused portion-you lose access to premium features immediately, even if you've paid for the full month.

For App Store or Google Play subscriptions, Apple or Google stops charging on your next scheduled renewal date, not immediately. Check your payment method's statement to confirm the last charge processed.

Refund policy and your rights in india

Understanding Beacons' refund stance and your consumer protection options empowers you to act if something goes wrong.

Beacons' stated refund policy

Beacons explicitly states that paid subscription fees are non-refundable. Once you purchase a plan, you cannot get a refund-even if you cancel immediately after. Custom domains and add-ons are also non-refundable and cannot be transferred to another account or person.

There is no proration: if you cancel on day 5 of a 30-day billing cycle, you forfeit the remaining 25 days of access with no credit.

Exceptions and platform-specific rules

If you subscribed through the Apple App Store, Beacons' refund policy does not apply-Apple's refund policy takes precedence. Apple allows refunds for accidental purchases or if you cancel within 14 days of purchase (subject to review). Contact Apple directly via your Apple ID account or iTunes support; Beacons cannot help.

Google Play offers a 48-hour refund window for new subscriptions. If you cancel after 48 hours, Google does not refund the charge, and Beacons does not override this rule.

Your consumer protection rights under indian law

India's Consumer Protection Act (2019) protects you if Beacons delivers a defective or misrepresented service. If the platform fails to provide promised features, crashes repeatedly or engages in unfair trade practices, you can file a complaint with your state's Consumer Protection Authority without being bound by the "no refund" clause.

Example: If Beacons charges you for "unlimited AI credits" but only delivers 100 credits per day, this is a misrepresentation. You have grounds to claim a refund or compensation.

To escalate a dispute, contact the Central Consumer Protection Authority (CCPA) or your District Consumer Protection Commission. Stopee recommends keeping all receipts, screenshots of features promised and evidence of malfunction.

Common mistakes that trap creators when cancelling

Cancelling a service feels straightforward until you hit an unexpected snag. Here are pitfalls that catch creators off guard-and how to avoid them.

Mistake 1: cancelling the app instead of your subscription

Deleting the Beacons app from your phone does not cancel your subscription. Your credit card keeps charging every month. You must cancel the subscription itself through Beacons' web account or your platform's subscription settings. Stopping the app is like turning off your water tap-the meter keeps running.

Mistake 2: assuming app store or google play cancellations are instant

When you cancel an Apple or Google subscription, it stops renewing on your next billing date-not immediately. If you subscribed on the 15th of each month and cancel on the 20th, you still have access until the 15th of next month. A charge on that date is expected and normal. Mark your calendar so you're not surprised.

Mistake 3: not downloading or backing up your data first

Beacons doesn't permanently delete your account after cancellation, but features may become unavailable on the Free plan. If you rely on exports, media kits or email lists, download or back them up before cancelling. Once you lose Premium access, advanced export options disappear.

Mistake 4: expecting a refund for a custom domain

Many creators buy a custom domain through Beacons assuming they can get it back or transfer it. Beacons domains are non-refundable and locked to your account. If you need a custom domain later, you cannot reuse it. Purchase third-party domains (via GoDaddy, Namecheap, etc.) instead-they're portable and independent.

Mistake 5: forgetting to update links if you cancel

If your links are embedded on Instagram, TikTok or other platforms and you cancel Beacons, those links still work-but your landing page reverts to the Free version. Update your social bios to reflect the limited features you'll have, or migrate to a competitor's platform first. Don't leave your audience confused by suddenly limited functionality.

After cancellation: keeping or deleting your beacons account

Cancelling your subscription and deleting your account are two separate actions. You can cancel and keep your Free account running indefinitely.

If you want to keep your free beacons account

Your account remains active after cancellation. You can still access the Free tier: unlimited link pages, basic AI credits and 50 email sends per month. This is useful if you think you'll return to a paid plan later or want to maintain a simple landing page.

If you want to fully delete your account

1. Sign in to your Beacons account on the web.
2. Go to Account Settings.
3. Scroll down to "Danger Zone" or "Delete Account."
   • Warning: Deletion is permanent. All pages, links, content and data are removed and cannot be recovered.
4. Click "Delete account" and confirm. Beacons will ask you to verify your identity via email.
5. Check your inbox for the deletion confirmation link and click it within the time window (usually 48 hours).

Pro tip: If you've built valuable content, export or screenshot everything before requesting deletion. There is no undo.

Your step-by-step cancellation checklist

Use this checklist to ensure you cancel cleanly and don't miss critical steps.

Why creators cancel beacons and alternatives to consider

Beacons works well for some creators but isn't a perfect fit for everyone. Here are common reasons creators move on-and what they switch to instead.

Why creators leave

• Cost at scale: As your audience grows, transaction fees (9% on Creator/Plus) eat into profit margins. Creator Plus removes these fees but costs ₹2,490/month-steep for testing.
• Limited customization: Beacons templates are clean but restrict design freedom. Creators wanting full branding control find it limiting.
• Bundled features they don't need: You pay for AI credits, memberships and storefronts even if you only want a link page.
• Poor customer support: Response times lag, especially for non-Max subscribers.
• Data ownership concerns: Your email list and audience data stay in Beacons; exporting is clunky.

Alternatives if you cancel beacons

Your consumer rights and how stopee helps

In India, you're protected by the Consumer Protection Act (2019) and the e-commerce rules. If Beacons misrepresents features, fails to deliver service or refuses a legitimate refund, you have legal recourse.

When you can demand a refund despite the no-refund policy

• The service is defective or doesn't work as described (e.g., promised features are missing or broken).
• You were charged twice accidentally or without authorization.
• Beacons went offline for extended periods and failed to deliver paid service.
• You cancelled within a reasonable window and Beacons continued charging you.

How to escalate if beacons refuses to refund you

1. Email Beacons support with proof (screenshots, receipts, timestamps of the issue) and request a refund. Keep records of all correspondence.
2. If Beacons does not respond within 30 days or refuses unjustly, file a complaint with your state's District Consumer Protection Commission (DCPC).
3. Visit consumerforum.nic.in or contact your local consumer authority office with your receipts, evidence and complaint details.
4. You can also report unfair billing practices to your bank and request a chargeback through your card issuer.

Pro tip: Keep all emails, receipts, screenshots and account statements for at least 2 years. This evidence is crucial if you file a consumer complaint.

Beacons cancellation contact and support details

If you need to reach Beacons directly about billing, refunds or cancellation issues, use these channels:

• Email support: Most Beacons support flows through your in-app help center or support@beacons.ai (verify current address on their website).
• Help center: Visit the Beacons help or FAQ section within your account-many cancellation questions are answered there.
• In-app support: Use the chat or ticket feature in your Beacons dashboard; responses typically come within 24-48 business hours.

Warning: Do not rely on social media DMs for billing issues. Always use official email or in-app support channels to create a documented record of your request.

Final summary: cancel with confidence

Cancelling Beacons is simple-whether you're using the web, App Store or Google Play-once you know which steps to follow. You've learned that web cancellations stop billing immediately, while app-store cancellations take effect on your next renewal date. You understand that Beacons' no-refund policy has limits: Indian consumer law protects you if the service fails or is misrepresented.

Most importantly, you now know the traps that catch creators: deleting the app instead of cancelling the subscription, forgetting to back up your data and misunderstanding platform-specific refund windows. You have a checklist to execute cancellation cleanly and a clear path to escalate if Beacons refuses a legitimate refund.

Stopee has helped thousands of consumers cancel unfair subscriptions, understand their rights and recover money through consumer protection laws. Whether you're moving to a competitor, pausing paid features or leaving creator platforms altogether, Stopee exists to guide you step-by-step and ensure you're treated fairly. Visit Stopee.com for guides on cancelling other services, disputing charges and protecting your consumer rights in India. Your power to cancel-and your right to clarity-matters.