Manage Clickfreescore

How to cancel ClickFreeScore and stop unwanted charges

What is ClickFreeScore and why you might want to cancel

ClickFreeScore is a subscription-based credit monitoring service that gives you access to your credit score from major Indian credit bureaus. The service operates on an auto-renewing billing model, meaning charges appear on your account automatically unless you cancel before your renewal date. Many users sign up for a free trial, only to discover they've been charged after the trial ends.

If you've decided ClickFreeScore no longer meets your needs-or you're frustrated by unexpected charges-you're not alone. At Stopee, we help consumers like you take back control of their subscriptions. This guide walks you through every cancellation method, refund options, and your rights as an Indian consumer.

How ClickFreeScore charges work

ClickFreeScore uses recurring subscription billing. Charges hit your payment method (credit card, debit card, or mobile wallet) automatically on your renewal date. The timing of your renewal depends on when you first subscribed and what plan you selected. This is where most users get caught off guard: if you don't cancel at least 24 hours before renewal, you'll be charged for another billing period.

Why cancellation matters now

Every day you delay cancellation is a day closer to your next charge. If your renewal date is in the next week, you need to act today. Stopee recommends cancelling immediately and then requesting a refund if you've been charged unfairly. We'll show you exactly how to do both.

Know your consumer rights under indian law

As a consumer in India, you're protected by the Consumer Protection Act, 2019. This law gives you specific rights when dealing with subscription services like ClickFreeScore.

Your right to cancel and get a refund

Under the Consumer Protection Act, you have the right to cancel any subscription within 14 days of purchase without giving a reason-this is called the "cooling-off period." If ClickFreeScore charged you during a free trial period or didn't clearly disclose auto-renewal terms before charging, you qualify for a full refund regardless of the cooling-off period.

If ClickFreeScore refuses your refund claim, you can escalate to the District Consumer Commission in your area. The Central Consumer Protection Authority (CCPA) also handles complaints about unfair trade practices. Stopee encourages you to keep all cancellation confirmations and charge receipts-these are your proof if you need to file a formal complaint.

Unsubscribe confirmation as legal evidence

Always save your cancellation confirmation email or screenshot. Indian consumer law requires service providers to give you clear proof that you've cancelled. This written confirmation protects you if the company tries to charge you again or disputes your cancellation claim.

Cancellation methods for ClickFreeScore

You have four main ways to cancel ClickFreeScore, depending on where you subscribed. Choose the method that matches how you signed up.

Cancel through apple app store (iOS)

If you subscribed to ClickFreeScore via your iPhone or iPad, Apple controls your billing and cancellation. ClickFreeScore cannot cancel your iOS subscription for you-only Apple can. Here's how you do it:

1. Open the App Store app on your iPhone or iPad.
   • Tap your profile icon in the top-right corner.
   • Select Subscriptions from the menu.
2. Find ClickFreeScore in your active subscriptions list.
   • Tap on it to open the subscription details page.
3. Tap Cancel Subscription.
   • Apple may ask you to confirm by selecting a reason (optional, but helps them understand cancellation patterns).
4. Confirm cancellation when prompted.
   • Your subscription ends at the end of the current billing period.
   • You'll see a confirmation message on screen.

Pro tip: Take a screenshot of the final confirmation screen. Apple's in-app cancellations are immediate, but save proof in case you're charged again.

Cancel through google play store (Android)

Android users who subscribed via Google Play have a similarly straightforward process. Google Play, not ClickFreeScore, manages your subscription billing.

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top-right corner.
2. Select Payments and subscriptions.
   • Tap Subscriptions to view all active subscriptions.
3. Tap ClickFreeScore from the list.
   • Review the subscription details and renewal date.
4. Tap Cancel subscription.
   • Google Play may show you a reasons menu-you can skip this.
5. Confirm your cancellation.
   • You'll see a confirmation page stating when your access ends.

Warning: Do not uninstall the ClickFreeScore app without cancelling the subscription first. Uninstalling doesn't cancel auto-renewal-Google Play will still charge you.

Cancel on the ClickFreeScore website

If you signed up directly through ClickFreeScore's website (not through an app store), you cancel from your account dashboard.

1. Go to the ClickFreeScore website and log in to your account.
   • Use the email and password you registered with.
2. Navigate to Account Settings or Subscription Management.
   • Look for a menu option labelled "My Plan," "Billing," or "Subscriptions."
3. Find your active subscription and select Cancel Subscription or Manage Plan.
   • The exact button name may vary, but it will clearly indicate cancellation.
4. Follow the on-screen prompts to confirm cancellation.
   • ClickFreeScore may ask for feedback on why you're leaving (optional).
5. Save your cancellation confirmation.
   • You should receive a confirmation email within minutes.
   • If you don't receive one, take a screenshot of the confirmation page immediately.

Pro tip: After cancelling online, log out and log back in to verify the cancellation went through. Sometimes glitches prevent cancellations from processing fully.

Cancel by phone or email

If the above methods don't work or you prefer speaking to a representative, you can contact ClickFreeScore directly. However, phone support can be slow, so use this as a last resort.

1. Call ClickFreeScore customer service.
   • Common numbers reported by users: 1-800-952-5470 or 1-855-959-5629.
   • Call during business hours (typically 9 AM to 6 PM IST, Monday to Friday).
   • Have your account email and subscription details ready.
2. Tell the agent you want to cancel your subscription.
   • Be clear and direct: "I want to cancel my ClickFreeScore subscription effective immediately."
   • Note the agent's name, call date, and time.
3. Ask for a cancellation confirmation number.
   • Request they email you a written cancellation receipt.
4. Alternatively, use the contact form on ClickFreeScore's website.
   • Submit a cancellation request with your account email.
   • Keep a copy of what you sent.
   • Expect a response within 24 to 48 hours.

Warning: If you cancel by phone, don't rely solely on the agent's word. Always follow up with an email confirmation request and keep a record of the call. Phone representatives can make mistakes or forget to process your cancellation.

What happens after you cancel ClickFreeScore

Cancelling your subscription is just the first step. Understanding what comes next protects you from surprise charges and helps you reclaim your money if you've been wrongly charged.

When does your access end?

Most subscription services, including ClickFreeScore, allow you to keep using the service until the end of your current billing period. This means if you cancel on the 15th of the month but your renewal date is the 30th, you'll have access until the 30th-then access stops automatically.

Always check your cancellation confirmation to confirm the exact access end date. If the confirmation doesn't state this date clearly, contact Stopee or ClickFreeScore support for clarification.

Your account and data after cancellation

Cancelling does not automatically delete your ClickFreeScore account or the data stored in it. Your credit report information remains in their system unless you specifically request deletion. If you want your account completely erased, you must request this separately and in writing.

To request full account deletion, email ClickFreeScore support and keep a copy of your request. Ask them to confirm in writing that your account has been deleted. This is important if you're concerned about your personal data remaining on their servers.

Will you get a refund for ClickFreeScore

Refund policies for ClickFreeScore depend on why you're claiming the refund and when you're claiming it. The good news: you have several avenues to recover money that was unfairly charged.

Charges during the free trial period

Many users are charged during what they believed was a free trial. If ClickFreeScore charged you before your free trial actually ended, you're entitled to a full refund under the Consumer Protection Act, 2019. The law requires companies to be transparent about when paid subscription begins. If they weren't, that's a violation.

Submit a refund request to ClickFreeScore's support team immediately, citing that you were charged during the trial period. Include your charge date and the trial end date from your original signup email. If they refuse, escalate to the District Consumer Commission.

Charges after cancellation confirmation

If you cancelled and received confirmation, but ClickFreeScore charged you again, that's a billing error. You're entitled to a refund immediately. Contact ClickFreeScore support with proof of your cancellation confirmation and the charge receipt. Most legitimate companies refund these errors within 5 to 7 business days.

General refund policy after paid subscription

ClickFreeScore's standard refund policy generally does not cover refunds for paid subscription periods unless you qualify under consumer protection laws. However, this doesn't mean you're out of luck.

How to request a refund from ClickFreeScore

Stopee recommends this approach: contact ClickFreeScore support first with a polite, documented refund request. Most companies will refund once-charged mistakes to avoid escalation.

1. Send a formal email to ClickFreeScore support.
   • Subject line: "Refund Request for Account [Your Email]"
   • Include your account email, charge date, and amount charged.
   • Clearly state why you're entitled to a refund (trial period, cancellation, etc.).
   • Keep the tone professional and factual, not emotional.
2. Wait 5 business days for a response.
   • ClickFreeScore typically responds within this timeframe.
3. If they refuse or don't respond, escalate.
   • File a complaint with your bank's customer service team requesting a chargeback.
   • File a formal complaint with the District Consumer Commission in your jurisdiction.

Pro tip: When filing a chargeback with your bank, provide all emails, cancellation confirmations, and charge screenshots. Banks typically favour consumers in refund disputes against subscription services.

Common mistakes people make when cancelling ClickFreeScore

Many users cancel incorrectly and then get charged again-often because they missed a crucial step or didn't verify the cancellation properly. Learning these mistakes now saves you frustration later.

Not checking the renewal date before cancelling

Your renewal date is critical. If you cancel on the 15th but your renewal is on the 20th, you still have 5 days left in your current period. Some users assume cancelling stops charges immediately, then panic when they see another charge. Check your account or confirmation email for the exact renewal date before you cancel.

Confusing app uninstallation with cancellation

Deleting the ClickFreeScore app from your phone does nothing to your subscription. The app and the billing are separate. If you only delete the app without cancelling the subscription, ClickFreeScore will charge you again at renewal-and you won't even see the charge notification because the app is gone. Always cancel the subscription through your app store or account settings first, then delete the app.

Cancelling without keeping proof

Stopee cannot stress this enough: screenshots and emails are your legal shield. If you cancel but don't save proof, and ClickFreeScore charges you again, you have no evidence of your cancellation. The company can claim you never cancelled. Always screenshot the confirmation page and save any confirmation email you receive.

Relying on phone cancellations alone

If you cancel by phone, the agent may promise the cancellation is done, but it won't be recorded in writing. Days later, when you're charged again, ClickFreeScore can deny they ever received your cancellation request. Use phone support as a secondary method only, and always follow up with an email confirmation request in writing.

Not monitoring your bank statements after cancellation

After you cancel, watch your bank account for the next 30 days. Billing errors happen. If another charge appears after your confirmed cancellation, contact your bank immediately. The sooner you report it, the faster your refund goes through.

Checklist: cancel ClickFreeScore safely

Use this checklist to ensure you cancel correctly and protect yourself from future charges.

Reviews and what users say about cancelling ClickFreeScore

Real users report mixed experiences with ClickFreeScore cancellations. Some cancel without issues; others face delays or unexplained charges. Here's what the community tells us:

Positive experiences: Users who cancel through their app store (iOS or Android) report it goes smoothly. The process is immediate, and access typically stops at the end of the billing period without fuss.

Problematic experiences: Users who cancel via the website sometimes report their subscription reappears as active days later. Phone cancellations have mixed results-some agents process them correctly, others don't. Several users report being charged months after they claimed to have cancelled, often discovering it only when reviewing old bank statements.

Refund challenges: Many users report difficulty getting refunds for charges during free trial periods. ClickFreeScore support initially refuses, forcing users to escalate to their bank or file formal complaints.

This is why Stopee emphasises verification and documentation. Cancel through the official channels (app store or website), save proof, and monitor your account actively. If problems arise, escalate quickly-don't wait.

ClickFreeScore cancellation address and support contacts

If you need to reach ClickFreeScore for cancellation or complaints, here's where to send correspondence:

Mailing address for cancellation requests:
This address has been verified by third-party cancellation services as a valid contact point for written cancellation notices:

ClickFreeScore
[Verified mailing address via Xpendy]

When sending a cancellation request by post, include: your full name, account email address, the date you're requesting cancellation, your account number (if you have it), and copies of your supporting documents (proof of trial end date, screenshots of unexpected charges, etc.). Send it via registered post so you have proof of delivery.

Escalation contacts for complaints: If ClickFreeScore refuses your cancellation or refund request, you can escalate to:

• District Consumer Commission: File a formal complaint in your district. The process is free and the Commission has authority to order refunds and penalties.
• Central Consumer Protection Authority (CCPA): For widespread unfair practices, file a complaint at ccpa.gov.in.
• Your bank's dispute team: Request a chargeback for all unauthorised charges after cancellation.

Final thoughts: take control of your subscription

Cancelling ClickFreeScore is straightforward if you follow the right steps and keep proof of everything. The most important rules are simple: cancel before your renewal date, save your confirmation, and monitor your bank account for 30 days after cancellation.

If ClickFreeScore charges you unfairly, you have legal protection under Indian consumer law. Don't accept refusal-escalate to your bank or the District Consumer Commission. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover lost money, and regain control of their accounts. Your cancellation matters, and you deserve clarity and proof that it went through.

Ready to act? Start with your chosen cancellation method above, save your confirmation, and breathe easier knowing you've protected yourself. Stopee is here if you need help understanding your rights or navigating refund disputes.