Manage Hubbl
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Hubbl: Step-by-Step Guide
How to cancel hubbl in india: your step-by-step guide to stopping payments
Understanding hubbl before you cancel
Hubbl is a subscription-based streaming and device service operated by Hubble Connected, available through web and mobile app channels across India. Before you cancel, it helps to know exactly what you're cancelling and what happens to your account afterward.
What hubbl offers
Hubbl delivers access to streaming content and connected device services via the web platform or through dedicated apps on iOS and Android. You can purchase and manage your subscription through three distinct channels: Apple App Store, Google Play Store, or directly through the Hubble Connected website. Each channel has its own cancellation process, and at Stopee, we've seen countless subscribers get confused because they don't realise this upfront.
Why people cancel hubbl
Common reasons for cancellation include unused service, budget constraints, overlapping subscriptions, or dissatisfaction with content. If you've decided that Hubbl no longer fits your needs, Stopee recommends acting quickly-especially if you're within the refund window. Your decision to cancel is entirely valid, and the process should be straightforward once you know which platform holds your subscription.
Your consumer rights when cancelling in india
Indian consumer protection law gives you specific rights when dealing with subscription services, and understanding these rights is your first line of defence against unfair cancellation practices.
Consumer protection act 2019 protections
Under the Consumer Protection Act 2019, you are entitled to fair treatment, accurate information before purchase, and remedies if a service fails to deliver what was promised. This means Hubble Connected must honour cancellation requests within reasonable timeframes and provide clear refund information. If Hubble Connected refuses to process your cancellation or withholds a refund you're legally entitled to, you can file a complaint with your local Consumer Disputes Redressal Commission (CDRC).
Statutory cancellation and refund periods
Hubble Connected documents a cooling-off period: you have 7 days from purchase to cancel for a full refund if you're outside the European Union, or 14 days if you're inside it (though this applies less to Indian subscribers). For web purchases made directly with Hubble Connected, this window is your golden opportunity to get your money back without losing the subscription fee. Once this window closes, you typically lose refund eligibility-but Stopee always recommends confirming this with Hubble Connected support before accepting a "no refund" response.
Platform-specific limitations
If you subscribed through Apple App Store or Google Play Store, those platforms apply their own refund policies, which may be stricter or more generous than Hubble Connected's stated terms. Apple allows refunds within 14 days of purchase for most reasons; Google Play offers similar protection. However, neither Apple nor Google will process refunds on Hubbl's behalf-you must request refunds directly through their systems.
How to cancel hubbl based on your subscription method
Your cancellation process depends entirely on where you purchased the subscription. Stopee recommends checking your confirmation email to identify which platform processed your payment, then following the appropriate steps below.
Cancelling an apple app store subscription
If you subscribed through your iPhone, iPad, or Mac, you must cancel through Apple's own systems. Hubbl cannot cancel app-based subscriptions on your behalf.
- Open the App Store app on your Apple device (iPhone, iPad, or Mac).
- Tap or click your profile icon in the top right corner.
- Select "Subscriptions" from the menu.
- Locate the Hubbl or Hubble Connected subscription in the list.
- If you see multiple subscriptions, scroll to find the one matching your billing date and plan name.
- Tap the subscription and select "Cancel Subscription" or "Edit Subscription".
- Follow Apple's confirmation flow. Your access will continue until the end of the current paid period.
Pro tip: Take a screenshot of your cancellation confirmation from Apple. You'll need this proof if Hubbl continues to bill you after cancellation.
Warning: Do not simply delete the Hubbl app from your device. Deleting the app does not cancel the subscription-billing will continue in the background.
Cancelling a google play store subscription
Google Play Store subscriptions require cancellation through Google's payment system, not through Hubbl itself.
- Open Google Play on your Android device or visit play.google.com on a web browser.
- If using the app, tap your profile icon (top right). If on the web, click your profile picture.
- Select "Payments and subscriptions" or "Manage subscriptions".
- Tap or click "Subscriptions".
- Find the Hubbl subscription and tap it.
- If you have multiple subscriptions, check the renewal date to confirm it matches your Hubbl billing cycle.
- Select "Cancel subscription" and confirm your choice.
- Google will ask why you're cancelling (optional feedback). Provide a reason if you wish, then complete the cancellation.
Pro tip: If you need a refund for a recent purchase, select "Request refund" instead of "Cancel subscription". Google may grant refunds within 14 days if the reason is valid.
Warning: Uninstalling the app or stopping in-app notifications does not cancel your subscription. You must use Google Play's cancellation interface.
Cancelling a web-based subscription
If you subscribed directly through the Hubble Connected website (without going through Apple App Store or Google Play Store), you must contact Hubble Connected's support team directly.
- Gather your account information: your registered email address, order reference number (from your confirmation email), and the date you purchased the subscription.
- Send an email to support@hubbleconnected.com with the subject line "Cancellation Request" or "Subscription Cancellation".
- In the email body, include:
- Your full name and account email address.
- Your order reference number or invoice number.
- The date you started the subscription.
- A clear statement: "I request cancellation of my Hubbl subscription, effective immediately."
- Note the date you're sending this email-this establishes when you initiated cancellation for refund calculation purposes.
- Send the email and wait for a response. Hubble Connected typically replies within 2-3 business days.
- If you receive confirmation of cancellation, save this email as proof.
Pro tip: If you're within the 7-day refund window, explicitly state this in your email: "I am submitting this cancellation within 7 days of purchase and request a full refund under the statutory cooling-off period." This creates a documented paper trail and signals you understand your rights.
Warning: Do not assume your cancellation is processed until you receive written confirmation from support@hubbleconnected.com. Billing may continue even after you send the email.
What happens to your account after cancellation
Cancellation doesn't instantly remove you from Hubbl-understanding the timeline prevents confusion and unwanted charges.
Access and service continuity
When you cancel, Hubbl typically allows you to access the service until the end of your current billing period. For example, if you pay monthly on the 15th and cancel on the 20th, you retain access until the next 15th. This is standard across most subscription platforms. You will not receive a prorated refund for unused days in that final period unless you cancel within the statutory window.
Future billing and renewals
Once your cancellation is processed, Hubbl will not renew your subscription or charge you again. However, verify this by checking your payment method (credit card, debit card, or digital wallet) in the days following your cancellation. If an unexpected charge appears, contact Hubble Connected support immediately with your cancellation confirmation email.
Account data and login access
Cancelling your subscription does not delete your account or erase your stored data, viewing history, or saved preferences. Your login credentials remain active. If you want Hubbl to delete your account entirely, you must request this explicitly in a separate email to support@hubbleconnected.com after cancellation. Data deletion requests may take 7-14 days to process.
Refund eligibility and timelines
Refunds depend on when you cancel relative to your purchase date and which platform processed your payment.
Refunds within the cooling-off window
You have 7 days from the date of purchase to cancel and receive a full refund if you're outside the European Union (the window extends to 14 days for EU customers, though this is less relevant in India). Hubble Connected will process approved refunds within 7 days of receiving your cancellation request. To qualify, you must not have substantially used the service-for example, downloading or streaming significant amounts of content may disqualify you.
Refunds after the cooling-off period
If you cancel after 7 days have passed, Hubble Connected's standard policy is to deny refunds. You remain liable for the full billing period's fees. However, Stopee recommends contacting support anyway if you have an exceptional circumstance-technical issues, billing errors, or service failures sometimes trigger manual refunds outside the standard window.
Refunds for app-based purchases
If you purchased through Apple App Store, request refunds through Apple directly by going to Apple ID Settings > Subscriptions > Hubbl > Report an Issue. If you purchased through Google Play, use Google Play's "Request refund" option within 14 days of purchase. Hubble Connected cannot process these refunds directly; you must work through the app platform.
Pro tip: Document everything-take screenshots of your subscription confirmation, cancellation request, and any support responses. This evidence is critical if you need to escalate a dispute to your credit card issuer or the Consumer Disputes Redressal Commission.
Pricing and plan details for hubbl in india
Transparent pricing information helps you understand exactly what you're paying for and whether cancellation makes financial sense.
| Plan type | Billing cycle | Price (INR) | Refund eligibility |
|---|---|---|---|
| Standard | Contact support for current rates | Contact support | 7 days from purchase |
| Premium | Contact support for current rates | Contact support | 7 days from purchase |
| Custom / promotional | Varies | Varies | Check terms at purchase |
Hubble Connected does not publicly advertise fixed Indian pricing as of 2024-2025. Plan costs and availability may change based on promotions, regional offers, or service updates. Contact support@hubbleconnected.com or visit the official Hubble service page to confirm current pricing before making a purchase decision.
Common mistakes people make when cancelling hubbl
Cancellation feels simple, but small oversights cost money and frustration. Here are the traps Stopee sees repeatedly.
Mistake 1: deleting the app instead of cancelling the subscription
The most expensive mistake. Uninstalling Hubbl from your phone does not stop recurring charges. Your payment method will continue to be billed every cycle. Only cancelling through Apple App Store, Google Play, or Hubble Connected's support email stops the billing.
Mistake 2: not confirming cancellation in writing
If you cancel via email to support@hubbleconnected.com, do not assume silence means approval. Wait for a written response before you consider it done. If support doesn't reply within 5 business days, send a follow-up email. Keep all correspondence in one thread for clarity.
Mistake 3: cancelling after the refund window without asking
You lose refund eligibility after 7 days-but you don't lose leverage. If Hubbl failed to deliver promised content, experienced technical outages, or billed you twice, support may approve a courtesy refund. Contact them anyway; the worst they say is no.
Mistake 4: forgetting to check for continued charges
After cancellation confirmation, monitor your bank statement or credit card for the next 10 days. Billing errors happen. If Hubbl charges you after you've cancelled, immediately contact your bank and ask them to dispute the charge. This creates an official complaint record that strengthens your position if you need to escalate.
Your cancellation checklist
Use this checklist to ensure your cancellation is airtight and refund-eligible.
- Step 1: Identify where you subscribed (Apple App Store, Google Play, or Hubble website).
- Step 2: Check the purchase date on your confirmation email. Calculate if you're within 7 days.
- Step 3: Gather your account email, order number, and subscription start date.
- Step 4: Follow the cancellation steps for your platform above.
- Step 5: Take a screenshot or save written confirmation of cancellation.
- Step 6: If cancelling via email, wait for a reply from support@hubbleconnected.com. Do not assume it's done without written acknowledgement.
- Step 7: Check your payment method (credit card, debit card, digital wallet) 10 days later to confirm no further charges appear.
- Step 8: If unwanted charges occur after cancellation, dispute them with your bank immediately and include your cancellation confirmation as evidence.
Getting help if hubbl refuses to cancel
Most cancellations succeed on the first attempt, but if Hubble Connected delays, ignores your request, or wrongly refuses a refund, you have escalation options.
Direct contact and escalation
If you don't receive a response within 5 business days, send a second email to support@hubbleconnected.com with "URGENT: Cancellation Request Not Answered" in the subject line. Include a reference to your first email. Stopee recommends asking for a manager or supervisor if the standard response is unhelpful.
Consumer disputes redressal commission (CDRC) complaint
If Hubble Connected refuses to process your cancellation or denies a refund you're legally entitled to, you can file a complaint with your local CDRC. This is a free, government-backed process designed specifically for consumer disputes. You will need your cancellation request emails, confirmation of payment, and any responses (or lack thereof) from Hubble Connected. The CDRC has authority to order refunds and compensation for unfair practices.
Chargeback through your payment provider
If Hubbl continues to bill you after cancellation, contact your bank, credit card issuer, or digital wallet provider and request a chargeback. Provide your cancellation confirmation as evidence. Your payment provider will investigate and may reverse the charges while they verify your claim.
Why stopee is here to help you cancel
Cancelling subscriptions shouldn't feel like a battle. At Stopee, we've guided thousands of Indian consumers through cancellation processes for services like Hubbl, and we've learned exactly where companies hide cancellation options and how to hold them accountable. Our step-by-step guides, consumer rights summaries, and escalation advice are designed to make cancellation fast, fair, and documented.
If you're unsure about any step or need guidance specific to your situation, Stopee is here. We've helped thousands of consumers cancel subscriptions efficiently and recover refunds they were owed. Your time and money matter-and you deserve a cancellation process that respects both.
Contact information for hubble connected in india
If you need to send formal cancellation requests or escalate disputes, use these contact details.
Email support: support@hubbleconnected.com
Primary contact method: Email is the most reliable channel for cancellation requests and refund inquiries. Always use email so you have written proof of your request.
Official website: Check hubbleconnected.com for current support contact options and service policies.
India office: While a specific postal address for subscription cancellation was not publicly listed, you may write to Hubble Connected's India office address if direct email support is unresponsive. Request this address by replying to their support email or checking their official website footer.
Stopee remains your trusted partner in every cancellation. Whether you're leaving Hubbl today or just gathering information, Stopee gives you the knowledge, steps, and consumer rights you need to cancel confidently and recover what you're owed.