Manage Itranslate

How to cancel iTranslate and stop paying for translation features you no longer use

What iTranslate is and why you might want to cancel

iTranslate is a popular translation application that offers real-time text, voice and camera translation across dozens of languages. The app works on iOS, Android and web browsers, making it convenient for travellers, students and professionals who need instant translation support.

The free version gives you basic text translation, but the Pro subscription unlocks premium features like offline language packs, voice-to-voice translation, camera-based translation (called Lens) and custom phrasebooks. Subscriptions renew automatically each month or year, and if you're not actively using these paid features, the recurring charges add up quickly.

You might cancel for several reasons: you found a free alternative, you completed your trip, or you simply realised you weren't using the Pro features enough to justify the cost. Whatever your reason, Stopee is here to guide you through the cancellation process step by step, ensuring you stop the charges before your next billing cycle.

Subscription options available in india

iTranslate sells subscriptions through three separate channels: the Apple App Store, Google Play Store, and directly via its website. The billing, renewal and refund policies differ depending on which channel you used to purchase. This matters because cancellation steps and refund eligibility change based on your purchase source.

How to cancel iTranslate on your device or web account

Cancelling iTranslate takes just a few minutes, but the exact steps depend on where you bought your subscription.

Cancel iTranslate through the apple app store (iOS)

If you subscribed using your iPhone, iPad or Apple ID, you cancel through Apple's Settings app, not inside iTranslate itself.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Find and tap iTranslate Pro.
5. Tap Cancel Subscription at the bottom.
6. Choose a reason for cancellation (optional) and confirm.

Warning: If you are on a free trial, you must cancel at least 24 hours before the trial expires to avoid being charged. Apple will charge your account on the expiry date if you do not cancel in time.

Pro tip: After you tap Cancel Subscription, your Pro features remain active until the end of your current billing period. You will not be charged again, but you keep full access to paid features until that date arrives.

Cancel iTranslate through google play (Android)

Android users cancel their iTranslate subscription inside the Google Play Store app using a similar process to Apple.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find and select iTranslate.
6. Tap Cancel subscription and confirm.

Warning: Like Apple, free trials on Google Play must be cancelled before the trial period ends to avoid charges. Check your trial expiry date in your subscription details.

Pro tip: Your subscription remains active through the end of your paid period. You do not lose access to Pro features immediately after cancelling - you get to use them until your prepaid period ends.

Cancel iTranslate directly through the website

If you purchased or manage your subscription at the iTranslate website rather than through an app store, you cancel through your account settings on their site.

1. Visit the iTranslate website in your browser.
2. Log in to your account using your email and password.
3. Go to Account Settings or Subscription Settings (usually in a menu or profile area).
4. Look for the active subscription and select Cancel Subscription.
5. Confirm cancellation when prompted.

Warning: Web-based cancellations can take effect immediately, which means your paid features may be removed right away. You will drop to the free plan with limited translation features. To avoid losing access mid-project, cancel at least 24 hours before you need to lose Pro access.

Pro tip: Always screenshot or save your cancellation confirmation. If you dispute a future charge, having proof of when you cancelled strengthens your case with customer support or your payment provider.

What happens to your account after you cancel

Cancellation feels final, but your access and charges work differently depending on where you bought your subscription.

Your access to iTranslate after cancellation

If you cancel through the Apple App Store or Google Play, your Pro subscription stays active until the end of your current billing cycle. You continue to use offline packs, camera translation, voice features and phrasebooks at no extra cost during this remaining period. Once that billing period ends, you automatically drop to the free version and lose all Pro features.

If you cancel through the iTranslate website, the cancellation typically takes effect immediately. You lose access to Pro features right away and are downgraded to the free plan. This sudden loss of features can be disruptive if you are in the middle of a project, so cancel web subscriptions carefully and at a time when you are ready to lose Pro access.

Your billing after cancellation

Once you cancel, auto-renewal stops completely. iTranslate will not charge your payment method again unless you manually subscribe to a new plan. Stopee advises you to check your bank or payment app within 3 to 5 days after cancelling to confirm that no new charge appears on your statement.

Save your cancellation confirmation email or screenshot. If a surprise charge appears weeks later, this proof shows you did cancel on time and strengthens your dispute claim with your payment provider or with iTranslate support.

Refund eligibility and how to request your money back

Refund rules are strict but not impossible - you just need to know the window and how to apply.

Refunds for subscriptions bought on the iTranslate website

iTranslate offers refunds for direct web purchases within specific timeframes, measured from the date the charge appeared on your statement.

• Monthly and weekly plans: refund eligible within 20 days of the charge date.
• Yearly plans: refund eligible within 60 days of the charge date.
• Only the most recent charge qualifies unless multiple charges fall within the refund window.

To request a refund, contact iTranslate through their support form or ticket system on their website. Be clear about the charge date, the amount and your reason for the refund. Stopee recommends mentioning that you cancelled before using the service significantly - this often helps approval. Response times vary, but expect a decision within 5 to 10 business days.

Refunds for subscriptions bought on apple app store

iTranslate does not issue refunds for App Store purchases directly. Instead, you request a refund from Apple, not from iTranslate. Apple handles all billing and refund decisions for in-app subscriptions.

1. Visit support.apple.com or open the Apple Support app on your iOS device.
2. Search for Report an issue with a subscription or app purchase.
3. Select iTranslate and the charge you want refunded.
4. Choose a reason (such as Cancelled the subscription or Do not want to continue) and submit.
5. Apple reviews your request within 48 hours and either approves or denies it.

Pro tip: Apple typically refunds faster if you cancelled the subscription before the charge date. If you waited until after the charge and then cancelled, approval becomes less certain. Act quickly - the sooner you request, the higher your chances.

Refunds for subscriptions bought on google play

Like Apple, Google Play processes refunds for Android subscriptions, not iTranslate.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon.
3. Select Payments and subscriptions, then Subscriptions.
4. Find iTranslate and tap it.
5. Select Report a problem and choose your reason.
6. Follow the prompts to request a refund.

Google approves refunds within 48 to 72 hours. If Google denies your request or you believe you have a valid reason outside Google's normal window, you can contact iTranslate Support and ask them to escalate the issue - though they have limited power to override Google's decision.

Your consumer rights and what they mean for you

In India, you are protected by the Consumer Protection Act, which safeguards you against unfair billing and unauthorised charges.

Automatic renewal and billing protection

Under Indian consumer law, companies must obtain clear, explicit consent before charging your payment method for recurring subscriptions. If iTranslate or the app stores charged you without clear prior notice of auto-renewal terms, you have grounds to dispute that charge.

If you see a charge you did not authorise or forgot you agreed to, contact your bank or payment provider immediately and request a chargeback. The Consumer Protection Act supports your right to stop unauthorised recurring charges.

Refund rights beyond the company's stated policy

The company's terms state refunds are non-refundable for partially used periods, but consumer law can override this. If you can show that the service was defective, you were misled about its features, or the subscription was cancelled before meaningful use occurred, you have grounds for a refund claim.

Stopee recommends keeping screenshots of the app, your subscription date, and the features you were promised. If a company refuses a legitimate refund, escalate to the State Consumer Disputes Redressal Commission in your state - many complaints are resolved in your favour.

Pricing for iTranslate in india

Below is the current pricing structure for iTranslate subscriptions in India, listed by plan and billing period.

Prices vary by device, store and active promotions. Always check the exact price inside the App Store, Google Play or the iTranslate website before purchasing, as rates change without notice.

Common mistakes to avoid when cancelling iTranslate

Cancellation is straightforward, but a few easy slip-ups can leave you paying longer than you intended.

Mistake 1: confusing app cancellation with account deletion

Many users delete the iTranslate app from their phone and assume the subscription is cancelled. It is not. Deleting the app does nothing to your recurring subscription - your payment method still gets charged. You must actively cancel the subscription in your app store settings or web account, separate from removing the app itself.

Mistake 2: ignoring the 24-hour rule for free trials

Free trials are genuinely free only if you cancel before they expire. If you wait until the expiry date itself, you get charged. Mark your trial expiry date in your calendar and cancel at least one day before. This avoids a surprise charge that you then have to dispute.

Mistake 3: cancelling through the wrong channel

If you subscribed through Google Play but try to cancel through the iTranslate website, the cancellation might not work - or it might cancel the wrong subscription. Always cancel through the same store or website where you bought the subscription. Check your original purchase receipt to confirm which channel you used.

Mistake 4: assuming cancellation refunds your current billing cycle

Cancelling through Apple or Google does not refund the current cycle - it only stops future charges. If you want money back for the current month or year, you must request a separate refund through Apple, Google or iTranslate's refund form. Stopee advises not to conflate these two actions; they require separate steps.

Mistake 5: not keeping cancellation proof

Always screenshot or save your cancellation confirmation. If a charge appears after you cancelled, this proof is essential for disputing it with your bank or fighting it through consumer protection channels. Without proof, your word alone carries less weight.

Checklist: confirm your cancellation before the next billing date

Use this checklist to ensure your cancellation sticks and you do not get charged again.

• Cancel your subscription at least 3 to 7 days before your next billing date.
• Screenshot or save your cancellation confirmation (email or confirmation page).
• Log back into your account 24 hours later to confirm the subscription shows as cancelled.
• Check your payment method (bank app, credit card statement) within 3 to 5 days - no new charge should appear.
• If a charge does appear, dispute it immediately with your payment provider or contact iTranslate Support with your cancellation proof.
• Delete the iTranslate app from your device if you no longer need it (optional but tidy).
• If you were on a free trial, confirm it was cancelled before the expiry date.

Contact iTranslate for support or disputes

If you encounter difficulties cancelling, do not receive a cancellation confirmation, or face a charge after cancelling, reach out to iTranslate Support directly.

iTranslate customer support contact:

• Support form: Visit the iTranslate website and use their contact or support page to submit a ticket.
• Email: Check your confirmation receipt for a support email address; most responses come within 48 to 72 hours.
• In-app support: Open iTranslate, navigate to Settings, and look for a Help or Contact Us option.

Stopee recommends being clear and specific in your support request. Mention the exact charge date, the amount, your subscription source (App Store, Google Play or website) and whether you successfully cancelled. Attach your cancellation confirmation if you have it. The more detail you provide, the faster support can resolve your issue.

When to escalate your complaint to a consumer authority

If iTranslate refuses your refund request or does not respond to your cancellation issue within 10 business days, you have the right to escalate.

Contact the State Consumer Disputes Redressal Commission in your state. Provide your cancellation proof, payment receipts, and screenshots of your account. Consumer authorities in India take subscription and billing disputes seriously - many cases rule in favour of the consumer, especially if the company failed to process a valid cancellation or charged you without consent.

You do not need a lawyer for small claims (under ₹1 lakh). The process is free and straightforward. Stopee advises filing a complaint if the amount in dispute is meaningful to you and the company has exhausted your patience.

Why stopee can help you stay in control

Cancelling subscriptions should be simple, but companies often make it deliberately difficult. Stopee exists to cut through the confusion and give you clear, step-by-step instructions so you can cancel with confidence and protect yourself from surprise charges.

Whether you are cancelling iTranslate, a streaming service, or any recurring subscription, Stopee has helped thousands of consumers cancel unwanted services quickly and recover refunds they deserve. We know the tricks companies use to hide cancellation options and trap you into auto-renewal cycles - and we show you how to beat them.

Visit Stopee.com today to explore guides for cancelling dozens of popular subscriptions and services. Take back control of your money and your time. Stopee is your partner in saying no to subscriptions you no longer need.