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Livechat

Manage Livechat

What you don't know !

Silent Waste

84%

of people lose money every month on unused services

Lack of Transparency

60%

of users feel lost facing cancellation terms

Budget Illusion

82%

of consumers underestimate the cost of their automatic withdrawals

Fear of Commitment

44%

of subscribers have experienced a 'commercial trap' experience

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Cancel Livechat: Step-by-Step Guide

How to cancel your LiveChat subscription and recover your unused balance

What is LiveChat and why indian businesses use it

LiveChat is a cloud-based customer support platform that lets you chat with website visitors in real time. If you run an e-commerce store, SaaS product, or service business in India, LiveChat helps you answer questions, close sales, and resolve customer issues without leaving your website.

The platform offers chat widgets, automated chatbots, visitor analytics, and integrations with tools you already use. You can add team members, track conversation history, and run campaigns-all from a single dashboard. LiveChat serves businesses of all sizes with a 14-day free trial so you can test it before committing to a paid plan.

Common use cases for LiveChat in india

E-commerce teams use LiveChat to guide customers through checkout and reduce cart abandonment. SaaS companies use it for onboarding and technical support. Lead generation agencies use it to qualify prospects in real time. The subscription model means you pay monthly or annually, depending on which plan fits your team size and needs.

Why you might want to cancel

You may decide LiveChat no longer fits your business. Perhaps you have found a cheaper alternative, your support model has shifted to email-only, or you are consolidating tools. Whatever your reason, Stopee understands that cancelling should be straightforward-not buried in dark patterns or surprise charges.

FAQ

After cancellation, your subscription remains active until the end of the current billing period, allowing you to access paid features until then.

LiveChat does not offer refunds on processed payments, and any credit from payments is lost upon cancellation.

You can cancel Livechat by signing into your account, going to the Billing tab, selecting your active subscription, and confirming cancellation.

The standard web cancellation process applies; if you cannot cancel from the Billing tab, contact LiveChat support for assistance.

Livechat is primarily used for sales, customer service, and lead generation by integrating chat on websites and messaging channels.

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