Manage Postermywall

How to cancel PosterMyWall subscription in india and get your money back

What PosterMyWall is and why you might want to leave

PosterMyWall is a cloud-based design platform that lets you create posters, flyers, social media graphics, videos and merchandise using drag-and-drop templates. It operates primarily online through its website and mobile apps on iOS and Android. If you subscribed hoping for features you don't use, or if your design needs have changed, cancelling is straightforward-but only if you know which platform you subscribed on. At Stopee, we help thousands of Indian users navigate cancellation across all major platforms, ensuring you stop paying for what you don't use.

Why this matters for indian subscribers

PosterMyWall has no physical office in India, which means all support goes through their US-based team. Refund policies are strict, and cancellation timelines differ depending on whether you subscribed via their website, the Apple App Store, or Google Play. Understanding these differences now will save you frustration later. Stopee exists to cut through that confusion and get you results.

PosterMyWall pricing and subscription plans

Here's what you're likely paying for with PosterMyWall, depending on which plan you chose.

Pro tip: If you're paying in INR through a payment gateway, your actual cost will depend on the exchange rate and any local taxes applied. Check your last billing statement to confirm your exact amount.

How much are you actually spending?

Many Indian users forget they're paying in USD and renew without noticing the currency conversion. Monthly subscriptions stack fast-if you've been subscribed for 6 months without using the platform, that's already ₹5,000+ gone. Stopee's cancellation guides help you stop the bleeding immediately and understand what's non-refundable under Indian consumer law.

Reasons to cancel PosterMyWall (and when to keep it)

When you should cancel

• You haven't opened the app in 3+ months
• You found a cheaper alternative (Canva, Figma)
• You subscribed on impulse and didn't use premium features
• You're being double-charged (e.g., subscription on website and app)
• You prefer Adobe Creative Cloud for professional work

When you should keep your subscription

• You create 5+ designs per month and use premium templates regularly
• You need bulk exports without watermarks
• Your team relies on shared projects and collaboration features
• Annual billing saves you 30%+ versus monthly

How to cancel PosterMyWall: step-by-step for each platform

Your cancellation path depends entirely on where you made your purchase. Here's exactly what to do on each platform.

Cancel if you subscribed on the PosterMyWall website

This is the simplest route, and you control the process directly.

1. Go to postermywall.com and sign in with your email and password.
   • If you forgot your password, click "Forgot Password" and follow the email reset link.
2. Click your profile icon or account name in the top-right corner.
   • Look for a menu option that says "Account," "Settings," or "Billing."
3. Select "Billing" or "Premium Billing" from the dropdown menu.
   • This is where all your active subscriptions appear.
4. Find your active Premium subscription and click "Cancel subscription" or "Manage subscription."
   • PosterMyWall may ask why you're leaving-this feedback is optional.
5. Confirm the cancellation by clicking the final confirmation button.
   • Warning: Do not close the page until you see a "Cancellation confirmed" message.
6. Check your email within 2 hours for a cancellation confirmation.
   • Save this email as proof for any future disputes.

Pro tip: Your access continues until the end of your current billing period. You won't lose mid-month access, so cancel anytime.

Cancel if you subscribed on apple app store (iOS)

Apple controls your subscription, not PosterMyWall. You must cancel through Apple's system.

1. Open the Apple App Store app on your iPhone or iPad.
   • Do not open PosterMyWall itself.
2. Tap your profile picture in the top-right corner and select "Subscriptions."
   • You'll see all active and expired subscriptions here.
3. Find "PosterMyWall" in the list and tap it.
   • If you don't see it, scroll down or search the full list.
4. Tap "Cancel subscription" or "Edit subscription."
   • Apple will offer a pause option; select "Cancel" instead.
5. Confirm by tapping "Confirm cancellation."
   • Apple sends an email to your Apple ID email address immediately.
6. Verify your subscription is gone by returning to the Subscriptions screen.
   • It may take 10-15 minutes to disappear from the list.

Warning: Deleting the PosterMyWall app does NOT cancel your subscription. You must follow these steps in the App Store.

Cancel if you subscribed on google play (Android)

Google Play manages your subscription. Cancellation happens in your Google Play settings.

1. Open Google Play Store on your Android phone or tablet.
   • Use the official Google Play app, not a browser.
2. Tap your profile icon in the top-right corner and select "Payments and subscriptions."
   • You may need to sign in with your Google account.
3. Tap "Subscriptions" from the menu.
   • All active subscriptions are listed here.
4. Select "PosterMyWall" from your subscriptions list.
   • If you don't see it, search by typing the name.
5. Tap "Cancel subscription" at the bottom of the screen.
   • Google Play asks for a reason; you can skip this.
6. Confirm the cancellation by tapping "Yes, cancel."
   • Google sends a confirmation email to your Google account address.

Pro tip: If you subscribed using a family library on Google Play, the subscription manager must cancel it. Check with the account owner if you're not the primary user.

What happens after you cancel PosterMyWall

Cancelling stops future charges, but access and your data follow specific rules. Here's what you need to know.

Your access and account timeline

After cancellation, your Premium features remain active until your current billing cycle ends. Your paid time doesn't vanish-you keep it until the clock runs out.

• Monthly plan: Access continues until the last day of your current month
• Annual plan: Access continues until the same date next year
• Free plan: Unaffected; you keep your account and free features forever

Your designs and account data

All your designs, projects and saved templates stay in your account after cancellation. PosterMyWall doesn't delete your work when you cancel a subscription. However, after 12 months of account inactivity, the platform may delete dormant accounts-check their Terms of Use for exact timing.

Unused credits and licenses

Any credits you bought but didn't spend, or license fees you paid, are non-refundable under PosterMyWall's stated policy. Stopee advises using all credits before cancelling if possible.

Refund policy: will you get your money back?

PosterMyWall's refund stance is strict, but Indian consumer law offers some protections.

What PosterMyWall's terms say

Their official refund policy states: no refunds for change-of-mind cancellations, unused subscription time, or account credits. Once you pay, that money is gone unless the service was genuinely defective or never delivered.

See their full policy here: PosterMyWall refund policy.

Refunds for app store (iOS) purchases

Apple processes all App Store refunds independently. PosterMyWall has no say in Apple's decision. You can request a refund directly from Apple within 14-45 days of purchase if the service didn't work as advertised.

• Contact Apple Support at support.apple.com
• Explain why you want the refund (not just "I changed my mind")
• Apple typically responds within 48 hours

Refunds for google play purchases

Google Play offers a 48-hour refund window from the time of purchase. After 48 hours, refunds are at Google's discretion and require proof of a genuine issue.

• Go to play.google.com on a computer
• Click your profile, then "Manage your Google Account" and "Payments and subscriptions"
• Find the purchase and request a refund with a clear reason

Your rights under indian consumer law

India's Consumer Protection Act, 2019 protects you from unfair terms. If PosterMyWall is non-functional, misleads you about features, or auto-renews without clear consent, you may have grounds for a refund.

Pro tip: Keep all billing emails and payment receipts. They're your proof if you need to file a consumer complaint later. Stopee recommends taking screenshots of your account and payment history before cancelling.

Common cancellation mistakes to avoid

Even careful users slip up. Here's what to watch for so you don't waste time or money.

Mistake 1: deleting the app instead of cancelling the subscription

Removing PosterMyWall from your phone does nothing to stop the charges. Your subscription keeps renewing invisibly. You must cancel through App Store or Google Play settings, not your phone's app management screen.

Mistake 2: thinking account deletion cancels your subscription

If you delete your PosterMyWall account, your subscription does not automatically stop. You must cancel the subscription first, then delete the account. Otherwise, you'll still be charged until the billing period ends.

Mistake 3: not checking which platform you subscribed on

Many users subscribe on multiple platforms by accident-once on the website, then again on their phone. You must cancel on every platform where you subscribed. Check your payment history across all your cards and digital wallets to find every charge.

Mistake 4: ignoring the confirmation email

After cancelling, you'll receive a confirmation email within 2 hours. If you don't get it, your cancellation may have failed. Log back into your account and verify the subscription is actually gone from your billing page.

Mistake 5: cancelling right after paying for annual billing

Annual plans renew on a specific date, not immediately. If you cancel on January 15 after paying for annual billing on January 1, you've just locked in 12 months of charges. Cancel before the annual date arrives next year instead.

Cancellation timeline and what to expect

Understanding the timeline helps you plan cancellation without losing access you've paid for.

Website subscription cancellation

• Day 0: You click "Cancel subscription" and see confirmation
• Hour 2: Confirmation email arrives
• End of billing period: Premium access ends; you revert to free plan
• No future charges after access ends

App store cancellation (iOS)

• Minute 0: You tap "Cancel subscription" in App Store
• Minute 5: Confirmation email from Apple arrives
• End of billing period: Premium features lock; free plan remains
• No refund for unused time unless within 14 days of purchase

Google play cancellation (Android)

• Minute 0: You tap "Yes, cancel" in Google Play
• Minute 10: Confirmation email from Google arrives
• End of billing period: Premium access ends immediately or on renewal date (depends on plan type)
• 48-hour refund window only if cancelled within 48 hours of initial purchase

Checklist: cancellation steps you've completed

Use this as your verification list before signing off.

• I identified which platform I subscribed on (website, App Store, or Google Play)
• I logged into the correct account for that platform
• I navigated to Subscriptions, Billing, or Manage Subscription
• I clicked "Cancel subscription" and confirmed the action
• I received a cancellation confirmation email within 2 hours
• I logged back in and verified no subscription appears on my billing page
• I saved a screenshot of the confirmation for my records
• I checked my bank statement 1-2 days later to confirm no new charges
• For app refunds: I contacted Apple or Google within the refund window if needed

User reviews: what others say about PosterMyWall

Real users share their experiences with both the service and cancellation.

PosterMyWall vs. alternative design tools

If you're cancelling because PosterMyWall isn't right for you, here's how it stacks up against competitors in India.

Canva and PicMonkey both offer refund windows, making them safer if you're hesitant. Stopee users switching to Canva report saving ₹500+ per year while getting more templates and better customer support.

How to escalate if PosterMyWall won't cancel

If you've followed all steps and charges keep coming, escalation is your right.

Step 1: contact PosterMyWall support directly

Email their support team with proof of your cancellation attempt.

• Subject line: "Subscription not cancelled despite confirmation-requesting immediate action"
• Include: Your account email, screenshots of the billing page, and cancellation confirmation email
• Expect response within 3-5 business days

Step 2: file a complaint with your payment provider

If PosterMyWall keeps charging after you cancel, your bank or payment provider (Google Pay, Paytm, credit card issuer) has legal authority to stop unauthorized charges.

• Log into your bank's app and report the transaction as unauthorized
• Provide your cancellation confirmation email as evidence
• The bank initiates a chargeback within 7-10 days

Step 3: escalate to the national consumer helpline

For persistent billing issues, file a formal complaint with India's National Consumer Helpline.

• Phone: 1800-11-4000 (toll-free)
• Website: consumercomplaints.nic.in
• You'll need: your order ID, billing emails, and proof of cancellation attempts
• The commission can order refunds and compensation for harassment

Step 4: contact the RBI ombudsman (for payment/banking issues)

If a bank or payment provider is unresponsive, the Reserve Bank of India's Ombudsman scheme offers free dispute resolution.

• File a complaint at: cms.rbi.org.in
• RBI investigates within 30 days and can compel refunds

Contact information and mailing address for PosterMyWall

PosterMyWall operates from the United States and has no physical office in India. All support is handled remotely.

How to reach PosterMyWall

• Website support: postermywall.com (contact form)
• Email support: Check your account settings or last billing email for support contact
• Response time: 3-5 business days (US business hours)
• No phone support: Contact only via website form or email

Official mailing address (US-based)

PosterMyWall does not maintain a postal address in India. Their registered address is in the United States. Sending physical mail to the US will cause delays; email is faster.

Final summary: cancel PosterMyWall and take control

Cancelling PosterMyWall takes 5 minutes if you know which platform you subscribed on. You've now learned exactly where to click, what to expect after cancellation, and your legal rights if the company won't cooperate. Refunds are unlikely unless the service failed to work, but your access continues until your billing period ends-so you're not losing paid time by cancelling today.

The moment you see a charge you don't recognize, or realize you haven't opened the app in months, act. Don't wait for "someday." Every day you delay is another day the renewal clock ticks closer. Stopee has helped thousands of Indian consumers cancel subscriptions across all platforms, recover unauthorized charges, and take back control of their spending. Your next step is simple: open your account right now, navigate to your billing section, and click cancel. Your confirmation email is your proof. Keep it.