Manage Reiboot

How to cancel reiboot and recover your money in india

Understanding reiboot and why you might want to cancel

Reiboot is an iOS repair tool developed by Tenorshare that fixes common iPhone and iPad problems like recovery mode loops, boot failures, and black screens. You purchase it either as a monthly subscription, annual plan, or one-time lifetime license through Tenorshare's website or mobile app stores.

If you've decided Reiboot isn't meeting your needs, or you've fixed your device and no longer require the service, cancelling quickly prevents unwanted charges. The good news: cancellation is straightforward once you know where to look. At Stopee, we help thousands of Indian consumers navigate cancellations like this every month, and we're here to guide you through every step.

Common reasons to cancel reiboot

You might cancel because your iPhone issue has resolved, the tool didn't work as expected, you prefer a different repair solution, or you simply don't use it enough to justify the cost. Auto-renewal is another frequent trigger for cancellations after the initial subscription period.

What you need before you start

Gather your Tenorshare account email address and password, or the account details linked to your Apple or Google account if you subscribed via an app store. Keep any order confirmation or receipt handy as proof of purchase. This documentation becomes essential if you need to request a refund.

Reiboot pricing and plans in india

Understanding what you're paying for helps you decide whether cancellation is your best move.

Current reiboot plans and costs

Reiboot offers three main purchasing options, all with Indian Rupee pricing converted from USD at approximately ₹83 per dollar. Prices may vary slightly depending on your payment method, active promotions, and local taxes during checkout.

Pricing transparency notes

Tenorshare publishes prices in USD on their official website. The INR conversions above are approximate and fluctuate with exchange rates. During checkout, always verify the final amount your payment method will charge before confirming your purchase or subscription.

How to cancel reiboot on each platform

Your cancellation method depends entirely on where you purchased Reiboot. We'll walk you through each scenario with exact steps so you don't miss anything.

Cancelling a tenorshare website subscription

If you subscribed directly through Tenorshare's website, you cancel through your account dashboard.

1. Open your web browser and visit the Tenorshare website.
2. Click the login button and enter your Tenorshare account email and password.
   • Pro tip: If you've forgotten your password, use the "Forgot Password" link and follow the recovery email instructions.
3. Navigate to your account settings or subscription management section (usually labelled "My Account" or "Subscriptions").
4. Locate your Reiboot subscription in the active plans list.
5. Click the "Cancel Subscription" or "Cancel Plan" button next to it.
6. Confirm your cancellation when prompted. You should receive a cancellation confirmation email immediately.
7. Pro tip: Take a screenshot of the cancellation confirmation page and save the email for your records.

What if you can't find the cancel button? Contact Tenorshare support directly through their support centre at support.tenorshare.com. Provide your order ID and registered email address, and ask them to cancel your subscription and confirm the effective date.

Cancelling reiboot on apple app store (iPhone or iPad)

App Store subscriptions are managed separately from the Tenorshare website and must be cancelled through Apple's system.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Select "Subscriptions" from the menu.
4. Find and tap "Reiboot" in your active subscriptions list.
5. Tap "Cancel Subscription" at the bottom of the screen.
6. Choose a cancellation reason from the options Apple provides (optional but helpful for their feedback).
7. Confirm your cancellation by tapping "Confirm" or "Cancel Subscription" again.
8. You'll see "Expires on [date]" confirming your subscription ends at the end of the current billing period.

Warning: Simply deleting the Reiboot app does NOT cancel your subscription. Your payment method will continue to be charged on each renewal date if you don't complete the steps above. Stopee sees this mistake constantly with app-based services.

Pro tip: Apple typically emails a cancellation confirmation. Check your inbox and spam folder to verify you've received it.

Cancelling reiboot on google play store (Android)

Android subscriptions through Google Play follow a similar process but with different menu navigation.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select "Payments and subscriptions" from the menu.
4. Tap "Subscriptions" (the second option).
5. Find and tap "Reiboot" in your subscriptions list.
6. Select "Cancel subscription" at the bottom of the screen.
7. Follow the prompts to confirm your cancellation reason and final confirmation.
8. You'll receive a confirmation message showing your cancellation date.

Warning: Like Apple's system, removing the Reiboot app from your Android device will not stop the subscription charge. You must complete all steps above through Google Play to prevent future billing.

What happens immediately after you cancel

Cancellation can feel uncertain, so let's clarify exactly what changes when you hit that final confirm button.

Your access and billing timeline

Your subscription cancellation takes effect at the end of your current billing cycle, not immediately. This means you keep access to all premium features until that date arrives, and you won't be charged again after your paid period expires.

For example, if your monthly subscription renews on the 15th of each month and you cancel on the 3rd, you retain full access until the 15th. After that date, your access to premium repair features ends, though you can still use any free features Reiboot offers.

Auto-renewal and licence deactivation

Auto-renewal stops once you cancel. However, Stopee recommends verifying on your original purchase platform (Tenorshare website, Apple, or Google) that renewal is actually disabled. Log back in a day or two after cancelling and check your subscriptions list to confirm the status shows "Cancelled" or "Expires on [date]".

If you received a refund, your Reiboot licence key will be deactivated after the refund processes. You won't be able to use the software with that key again, though you can purchase a new licence anytime in the future.

Refunds and money-back guarantees for reiboot

Refund eligibility depends entirely on where you purchased Reiboot and what circumstances led to your cancellation.

Refunds for tenorshare website purchases

Tenorshare offers a 30-day Money-Back Guarantee for purchases made directly through their website, but only under specific conditions.

You qualify for a refund if you meet any of these criteria:

• You purchased Reiboot twice by mistake within 48 hours.
• You didn't receive your registration code within 24 hours of purchase.
• You accidentally bought the wrong Tenorshare product; you can request a refund and repurchase the correct one.
• Automatic renewal was charged to your account after you cancelled, and you have proof (screenshots of your cancellation request or email confirmation).
• Reiboot didn't fix your iOS issue despite genuine technical troubleshooting over 30 days, and the problem remains unresolved.

Pro tip: If you fall outside these categories but still want a refund, contact Tenorshare support anyway. Explain your situation honestly. Customer service sometimes approves refunds on a case-by-case basis, especially if you've owned the subscription for fewer than 7 days.

Refunds for app store and google play purchases

Apple App Store and Google Play Store manage their own refund policies independently of Tenorshare. The company cannot directly refund store-based purchases; you must request refunds through the relevant app store.

Apple App Store refund process:

• Log into your Apple account online at reportaproblem.apple.com or within the App Store app.
• Find your Reiboot purchase and select "Report a Problem".
• Choose your reason (subscription not meeting expectations, charged in error, or technical issues).
• Request a refund and submit.
• Apple reviews your request and typically responds within 24-48 hours.

Google Play refund process:

• Open the Google Play Store app and tap your profile icon.
• Select "Manage apps and device".
• Find your Reiboot purchase and tap the three-dot menu.
• Select "Request a refund".
• Choose your reason and submit.
• Google typically approves refunds within 24-48 hours if requested within 15 days of purchase.

Warning: If you request a refund more than 15 days after your purchase through Google Play, approval becomes unlikely but not impossible. Apple allows refund requests up to 90 days in some cases. Always try; the worst outcome is a "no".

Processing times and payment recovery

Refunds from Tenorshare (website purchases) typically process within 2-4 working days to your original payment method. Bank transfers may take an additional 2-3 business days to appear in your account depending on your bank's processing speed.

App Store and Google Play refunds follow their platforms' timelines. Apple refunds usually appear within 2-3 business days, while Google Play may take 5-7 business days in some cases. Keep all cancellation and refund confirmation emails as proof.

Your consumer rights under indian law

You have legal protections when cancelling software subscriptions in India, and understanding these rights strengthens your position if Tenorshare refuses to cooperate.

Protection under the consumer protection act, 2019

India's Consumer Protection Act (CPA) 2019 grants you the right to cancel subscriptions and services within a reasonable timeframe if the product or service doesn't match what was promised or advertised. The CPA defines "reasonable time" as typically 7 days for most goods and services, though it may extend to 30 days for specific products.

Key rights you have:

• Right to information: Tenorshare must clearly display terms, billing frequency, auto-renewal policies, and cancellation instructions before you purchase.
• Right to cancel: You can cancel and request a refund if the service fails to deliver as advertised or if technical issues persist despite support intervention.
• Right to refund: If you cancel within the reasonable period and the service is defective, you're entitled to a full or partial refund depending on your usage.
• Right to dispute: If Tenorshare refuses a legitimate refund request, you can escalate your complaint to the Central Consumer Protection Authority (CCPA) or your local District Consumer Commission.

How to escalate if tenorshare refuses to help

If Tenorshare ignores your cancellation or refund request, or if they provide unsatisfactory responses, you have official channels to escalate:

• Step 1: Send a formal complaint email to Tenorshare support with screenshots and a clear deadline (7 days) for their response. Include references to the Consumer Protection Act 2019.
• Step 2: If they don't respond, file a complaint with your nearest District Consumer Commission. You can do this online via the National Consumer Disputes Redressal Commission (NCDRC) portal at consumercomplaints.nic.in.
• Step 3: Provide evidence: your order confirmation, subscription charges, cancellation request emails, and copies of all support communications.

Stopee recognises that most companies resolve issues before reaching this point, but you should know these protections exist and are genuinely enforceable in India.

Common cancellation mistakes and how to avoid them

We understand cancellation can feel stressful, especially when you're trying to stop unwanted charges. Here are the errors we see most frequently, and exactly how to sidestep them.

Mistake 1: deleting the app instead of cancelling the subscription

This is the single most expensive error. Removing Reiboot from your phone does absolutely nothing to stop billing. Your payment method continues to be charged on every renewal date indefinitely until you formally cancel through the app store or Tenorshare website.

How to avoid it: Complete your platform-specific cancellation steps (detailed in the section above) first, then delete the app if you wish.

Mistake 2: cancelling during the last day of your billing cycle

Cancellations take effect at the end of your current paid period, so timing matters less than you'd think. However, if you cancel on the last day and something goes wrong (email delay, system error), you might miss getting confirmation before the next charge hits. Avoid the stress by cancelling at least 3-5 days before your renewal date.

How to avoid it: Check your order confirmation email for the exact renewal date, then set a phone reminder to cancel 5 days before.

Mistake 3: not saving cancellation confirmations

If a dispute arises later (your card was charged after cancellation, for instance), you'll need proof of your cancellation request. Screenshots and emails become your evidence in refund disputes or complaints to consumer authorities.

How to avoid it: Take screenshots of your cancellation confirmation page immediately after confirming. Forward any confirmation emails from Tenorshare, Apple, or Google to yourself or save them in a folder labelled "Cancellations".

Mistake 4: not verifying cancellation on your account

System delays sometimes prevent cancellations from registering immediately. You might think you've cancelled, but your status still shows "Active" when you check a day later.

How to avoid it: Log back into your account 24 hours after cancelling. Verify your subscription status shows "Cancelled", "Expires on [date]", or "Inactive". If it still shows "Active", contact support again with your cancellation confirmation number.

Your post-cancellation checklist

After you've cancelled, use this checklist to ensure everything goes smoothly and no surprise charges appear.

Tenorshare contact information for support

If you run into issues cancelling Reiboot, here's how to reach Tenorshare directly.

How to contact tenorshare support

Visit Tenorshare's support centre at support.tenorshare.com and submit a ticket describing your cancellation issue. Provide your order ID, registered email, and the platform where you purchased (Tenorshare website, Apple, or Google). Tenorshare typically responds within 24-48 hours during business days.

The company's headquarters and legal address for escalations is Tenorshare (Hong Kong) Limited. For complaints under Indian consumer law, address correspondence to their support address as noted on their website.

Pro tip: Include phrases like "cancellation request" and "refund eligibility" in your subject line to ensure your ticket reaches the right department quickly.

Wrapping up your reiboot cancellation

Cancelling Reiboot doesn't have to be frustrating once you know exactly where to look and what steps to follow. Whether you subscribed through Tenorshare's website, Apple App Store, or Google Play, the process takes just a few minutes when you follow the step-by-step instructions above.

Remember: verify your cancellation in your account within 24 hours, save all confirmations, and monitor your payment method through your next renewal date. If you purchased on the Tenorshare website within the last 30 days and the service didn't meet your needs, you have a strong case for a refund under their Money-Back Guarantee.

Most importantly, you have consumer rights. If Tenorshare refuses to cancel your subscription or process a legitimate refund, India's Consumer Protection Act 2019 backs you up. Your District Consumer Commission and the Central Consumer Protection Authority exist specifically to help situations like this.

Stopee has helped thousands of consumers cancel Reiboot, Tenorshare products, and hundreds of other subscriptions across India. We believe every rupee you've earned should stay in your pocket unless you actively choose to spend it. Visit Stopee at stopee.com whenever you need guidance on cancelling any service, requesting refunds, or understanding your consumer rights. Your cancellation journey is our priority.