Manage Resume Companion

How to cancel resume companion: your complete step-by-step guide for indian users

What resume companion is and why you might cancel

Resume Companion is a subscription-based online platform that helps you build, format, and refine professional resumes and cover letters using pre-built templates and guided writing tools. You access it via the web application or mobile apps on Apple App Store and Google Play.

The service appeals to job seekers in India who want quick, polished resume documents without learning design software. However, many users find themselves stuck with auto-renewing charges or discover the service doesn't match their needs after the trial period. If you're here, you've likely decided Resume Companion isn't working for you - and at Stopee, we help you exit cleanly and recover money you may be owed.

Common reasons to cancel resume companion

• You've completed your resume and no longer need the templates or revision tools
• The monthly charge of approximately ₹3,300-₹3,600 (USD 39.95) feels too high for occasional use
• You found a cheaper or more intuitive resume builder elsewhere
• Auto-renewal caught you off guard and charged your card without warning
• You used the 14-day trial but were charged despite cancelling

Resume companion pricing and plan options

Understanding what you're paying for helps you decide whether cancellation is the right move - and whether you qualify for a refund. Below is the current pricing structure as it applies to Indian users.

Important notes on billing for indian customers

Resume Companion charges all subscriptions in USD (United States Dollars). Your Indian bank or credit card provider converts this to INR at their prevailing exchange rate, which may include a conversion markup. The amounts shown above are estimates only - your actual charge may vary by 5-10% depending on your card issuer and the time of conversion.

If you subscribed through Apple App Store or Google Play, the charges follow Apple and Google's billing rules, and cancellation also happens through those platforms' subscription settings rather than Resume Companion's website directly.

How to cancel resume companion on the website

Cancelling directly via Resume Companion's website is the fastest, most reliable method and leaves you with full documentation of the cancellation date. This method works for all users regardless of whether you subscribed via the app or the web.

1. Open your web browser and go to the Resume Companion website (resumecompanion.com)
   • Make sure you're on the official website, not a third-party login page
2. Log in with your email address and password
   • If you've forgotten your password, click "Forgot Password" and follow the recovery steps
   • Check your spam or promotions folder if the recovery email doesn't arrive within 2 minutes
3. Click on your account icon or profile menu (usually top-right corner of the page)
4. Select "My Account" or "Account Settings"
5. Navigate to "Plan Information" or "Subscription Details"
   • This section shows your current plan, next billing date, and subscription status
6. Click the "Cancel Account" or "Cancel Subscription" button
   • Resume Companion will ask you to confirm your reason for cancelling; this is optional feedback
   • Do not feel pressured to provide a reason if you prefer not to
7. Confirm the cancellation when prompted
   • Some services offer a discount to stay; only accept if you genuinely want to continue
   • Once you confirm, your cancellation is effective immediately, though access continues until the end of your paid term
8. Take a screenshot of the cancellation confirmation page or save the confirmation email sent to you
   • This proof is critical if you need to dispute a charge later or escalate to Stopee

Pro tip: Cancel at least 48 hours before your next billing date to avoid a surprise charge. If auto-renewal has already occurred and you cancelled too late, contact your card issuer or bank for a chargeback - you have consumer rights that protect you here.

How to cancel resume companion via apple app store or google play

If you subscribed to Resume Companion through Apple App Store or Google Play rather than the website, you must cancel your subscription through those platforms. The company itself cannot override an app store subscription, and app store platform rules take precedence over the service's own policies.

Cancel on apple app store (iPhone or iPad)

1. Open the Apple App Store app on your iPhone or iPad
2. Tap your profile icon (bottom-right corner)
3. Select "Subscriptions"
4. Find "Resume Companion" in your active subscriptions list and tap it
5. Tap "Cancel Subscription"
   • Apple will ask you to confirm and may offer a discount to retain you
6. Confirm the cancellation; your subscription ends at the conclusion of the current billing cycle
7. Screenshot the cancellation confirmation screen

Cancel on google play (Android)

1. Open the Google Play app on your Android phone or tablet
2. Tap your profile icon (top-right) or navigate to your account menu
3. Select "Payments and subscriptions" or "Manage subscriptions"
4. Tap "Manage subscriptions"
5. Find "Resume Companion" and tap it
6. Tap "Cancel subscription"
   • Google Play will request confirmation and may ask for feedback about why you're cancelling
7. Confirm the cancellation; your access ends at the end of your current paid period
8. Screenshot or save the confirmation for your records

Warning: Deleting the app from your phone does not cancel your subscription. You must follow the steps above through the app store settings, or charges will continue to renew every month or year.

What happens after you cancel resume companion

Cancellation can feel uncertain because you retain access until your paid period ends - this can leave you wondering if the cancellation actually worked. Here's exactly what to expect.

Your access and features after cancellation

When you cancel, Resume Companion does not immediately lock you out. Instead, your subscription becomes inactive, but you keep full access to all features and download rights until the last day of your current billing cycle. Once that date passes, you lose the ability to create new resumes, download documents, and access the professional review service.

Any resumes, cover letters, or other documents you created remain stored in your account; you can typically download them as PDF or Word files before access expires. However, you cannot edit or update them once your subscription ends unless you reactivate it.

Auto-renewal and what to watch for

Resume Companion uses auto-renewal by default - your subscription renews automatically on the same day each month or year (depending on your plan) unless you actively cancel. Pro tip: mark your phone calendar with the cancellation date to verify that no charge appears on your next statement. If a charge does appear after you cancelled, this is a billing error and Stopee can help you dispute it.

What happens to your account data

Your account, uploaded resumes, contact information, and personal notes remain in Resume Companion's system even after cancellation. If you want Resume Companion to delete your data entirely, you must contact their support team and request account deletion. Keep in mind that deletion is permanent and cannot be reversed. Your documents will be gone.

To request data deletion, email Resume Companion support (via their support page) or use their contact form. They typically respond within 5-7 business days.

Will you receive a refund after cancelling

Refund eligibility depends entirely on when you cancel and how long you've used the service. Consumer law in India provides some protection here, and Stopee can guide you through your options if Resume Companion refuses a legitimate refund claim.

Refunds during the 14-day trial period

Resume Companion explicitly offers a full refund if you request one within 14 days of starting the trial, provided you contact their support team before the trial expires. This is their standard policy and is legally compliant with consumer protection rules in India.

To claim your trial refund:

• Contact Resume Companion support immediately (do not wait until day 14)
• State clearly: "I wish to cancel and receive a full refund of my trial charge of USD 1.95"
• Provide your account email address and the date you were charged
• Save their response email as proof
• The refund typically appears in your bank account or card within 3-5 business days

If Resume Companion denies your refund and you cancelled within 14 days, this violates their stated terms. At Stopee, we help you escalate such refund disputes to the relevant consumer authority.

No refunds after the trial period ends

Once you move beyond the 14-day trial and into a monthly or annual paid subscription, Resume Companion's refund policy becomes strict: they do not issue refunds for cancellations after the trial, regardless of how long you used the service or how much you paid.

However, consumer law in India provides a safety net. Under the Consumer Protection Act, 2019, you may have grounds for a refund or compensation if:

• You were charged without proper consent or clear disclosure of auto-renewal terms
• The service was defective, broken, or failed to deliver advertised features
• You were misled about the trial terms or refund policy
• Charges continued after you cancelled (a technical or billing error)

If any of these apply, do not accept Resume Companion's flat "no refund" reply. At Stopee, we have helped thousands of consumers recover unauthorized or erroneous charges by escalating complaints to the Reserve Bank of India (RBI), the National Consumer Helpline, or your state's consumer commission.

What to do if you were charged after cancelling

1. Contact your bank or credit card issuer immediately and file a dispute or chargeback request
   • Provide proof of your cancellation (screenshot or email confirmation from Resume Companion)
   • Explain that you cancelled but were charged anyway
   • Your bank can reverse the charge within 30-60 days in most cases
2. Email Resume Companion support with the subject "Unauthorized charge after cancellation"
   • Attach proof of cancellation and your bank statement showing the erroneous charge
   • Request an immediate refund and explanation
   • Set a deadline: "Please respond within 7 days"
3. If Resume Companion does not respond or refuses, file a complaint with the National Consumer Helpline (consumer.gov.in) or your state consumer commission
   • Stopee can guide you through this escalation step by step

Common mistakes to avoid when cancelling resume companion

Cancellation seems simple, but small errors can leave you paying unwanted charges for months. You're not alone if you've made one of these slip-ups - Stopee sees them every day, and they're all fixable.

Deleting the app without cancelling the subscription

The single most common mistake is uninstalling Resume Companion from your phone and assuming the subscription is dead. It is not. The app is gone from your device, but your subscription lives on Resume Companion's servers and keeps renewing, keeps charging your card, every month or year until you formally cancel. This can cost you hundreds of rupees in unwanted charges over several months.

Fix: Go back to Apple App Store or Google Play, log into your account, and cancel the subscription through the platform settings. Then monitor your bank statements for the next two billing cycles to confirm no charge appears.

Cancelling but missing the refund window

You cancel on day 15 of your trial, thinking you're safe. You are not. Resume Companion's 14-day refund window closes on day 14. If you cancel one day late, you forfeit the refund entirely under their standard policy. Always cancel within the stated window, and verify the exact day your trial began if you're unsure.

Pro tip: If you cancel on day 15 and genuinely believed the refund window was longer, contact Resume Companion support anyway and cite the ambiguity. Sometimes they will honor a refund as a one-time courtesy, especially if you document your misunderstanding.

Logging into the wrong account

If you have multiple email addresses or have subscribed more than once, you may cancel the wrong account or cancel an account you never used. Verify your current Resume Companion login email before you begin cancellation. Check your credit card or bank statement to see which email address the active subscription is tied to.

Not saving cancellation proof

Resume Companion's confirmation pages sometimes disappear after a few clicks, and cancellation emails can get lost in spam folders. Always screenshot the cancellation confirmation page in the moment and save any confirmation email they send. Without this proof, you cannot challenge a charge that appears after cancellation, and you have no evidence to show Stopee or your bank if you need to dispute.

Ignoring the final billing date

You cancel, you feel relieved - and then 32 days later, a charge hits your card that you weren't expecting. This happens because you cancelled but didn't check your calendar to confirm the exact renewal date. Mark your phone calendar with the next billing date the moment you see it in your subscription details. If that date passes with no charge, brilliant. If a charge does appear, file a dispute immediately.

Your consumer rights and protections in india

You have legal rights as an Indian consumer, and they apply whether Resume Companion is registered in India or not. Many international subscription services underestimate these protections, which is why Stopee exists to help you claim what you're owed.

Consumer protection act, 2019

The Consumer Protection Act grants you the right to:

• Receive full, clear, and transparent information about subscription terms, pricing, and auto-renewal dates before you are charged
• Cancel any subscription without penalty once the advertised trial or initial offer period ends
• Receive a refund if a service is defective, broken, or does not match what was advertised
• Lodge a complaint if a company charges you without consent or continues charging after you cancel

If Resume Companion violates any of these rights, you can file a formal complaint with your state consumer commission or the National Consumer Helpline (consumer.gov.in). Stopee has helped thousands of consumers navigate this process and recover refunds ranging from ₹500 to ₹50,000 or more.

Right to cancel under consumer law

Indian consumer law requires that subscription services must allow you to cancel anytime, and if the service advertises a trial or free period, cancellation during that period must result in a full refund. Resume Companion's 14-day trial refund policy is legally compliant - but if they refuse a legitimate refund claim within that window, consumer law is on your side.

What to do if resume companion refuses your refund

Document everything: your cancellation request, their refusal, any communication with support, your bank statement showing the charge. Then escalate to the National Consumer Helpline (toll-free: 1800-114-4444 or visit consumer.gov.in) or file a complaint with your state consumer commission. These authorities can order Resume Companion (or any company) to refund you, often with added compensation for inconvenience. Stopee can help you prepare your complaint and track the process.

Checklist before and after cancelling resume companion

Use this list to make sure you don't miss a step or forget critical details in the weeks after cancellation.

Where to find resume companion's support and cancellation address

If you need to contact Resume Companion directly for support, refund disputes, or account deletion requests, use the channels below. Keep all correspondence for your records.

Official contact information

Resume Companion is operated by Sonaga Tech Limited, with office locations in multiple countries:

• Primary office: Lucerne, Switzerland (headquarters in London, United Kingdom)
• Support: Visit resumecompanion.com/support/ for email contact forms and help articles
• Refund disputes: Contact support via the website form and state "Refund request" in the subject line
• Data deletion: Email support requesting complete account deletion (provide your account email address)

Expect a response within 5-7 business days for support queries and 10-14 days for refund decisions.

Escalation channels if resume companion doesn't respond

If Resume Companion fails to respond within 14 days or denies a refund you believe is legitimate, escalate to:

• National Consumer Helpline (India): 1800-114-4444 (toll-free) or consumer.gov.in
• Your state consumer commission: Visit consumer.gov.in and locate your state's office
• Your bank or card issuer: File a chargeback or dispute for unauthorized/erroneous charges
• Stopee: We guide you through the entire escalation process and help recover your money

Final thoughts and next steps

Cancelling Resume Companion is straightforward when you follow the right process: log in, navigate to subscription settings, confirm cancellation, and save proof. The trickier part is what comes after - monitoring for stray charges, understanding your refund eligibility, and knowing when to escalate if something goes wrong.

The good news is you have more power than you think. Indian consumer law backs you up if Resume Companion charges you without consent, refuses a lawful trial refund, or keeps billing after cancellation. Stopee has helped thousands of consumers navigate subscription cancellations and recover hundreds of thousands of rupees in unauthorized charges. Whether you need a step-by-step walkthrough, help drafting a refund demand email, or support filing a formal complaint with consumer authorities, Stopee is here to guide you every step of the way.

Ready to cancel? Start with the website method above - it's fast, leaves a clear audit trail, and gives you complete control. And if Resume Companion resists your refund claim, know that Stopee is ready to back you up with the consumer protections you've earned.