Manage Solvely Ai

How to cancel solvely ai and understand your refund rights in india

Understanding solvely ai and why you might want to cancel

Solvely Ai is an artificial intelligence-powered subscription platform designed to help students, professionals and organisations solve problems faster, automate workflows and make data-driven decisions. You access it either through the Solvely website or via mobile apps on Apple's App Store and Google Play, depending on where you signed up.

The service operates on tiered subscription models, ranging from monthly plans to multi-month bundles and annual commitments. Additionally, Solvely offers in-app purchases like gems and vouchers that unlock accelerated features beyond your base subscription tier.

If you've decided Solvely Ai no longer fits your needs, budget or workflow, cancelling promptly prevents unwanted charges and gives you back control of your recurring costs. At Stopee, we understand that cancelling subscriptions can feel needlessly complicated, which is why we've created this step-by-step guide to make your exit as smooth as possible.

Common reasons to cancel solvely ai

You might cancel because you've found a cheaper alternative, discovered the features don't match your use case, or simply decided you no longer need AI-assisted problem solving in your daily routine. Other users cancel after realising the free tier suffices for their occasional needs, or they've reached their budget limit for software subscriptions.

Whatever your reason, Stopee believes you deserve a clear, jargon-free process to get it done without hidden steps or surprise charges.

Key facts about solvely ai subscriptions

Your subscription renews automatically unless you actively cancel it. Cancelling your subscription does not automatically delete your account or data, and deleting your account alone will not stop recurring charges. You must cancel the subscription first, then delete your account if desired.

Charges are processed in advance, and whether you receive a refund depends on your payment method, the platform you used to subscribe, and applicable consumer protection laws in India.

Your consumer rights under indian law

As an Indian consumer, you have specific protections that apply to digital subscriptions and recurring charges.

Consumer protection act provisions

The Consumer Protection Act, 2019 (and earlier versions) grants you the right to seek refunds or compensation if a service is defective, misleading, or not delivered as promised. A "no refund" clause printed on Solvely's website does not override your statutory consumer rights in cases of unauthorised charges, misrepresentation or failure to deliver the service.

If Solvely charged you without your clear consent, continued charging after you requested cancellation, or the subscription was activated due to a deceptive dark pattern (such as pre-ticked renewal boxes), you have grounds to file a consumer complaint and recover your money.

Your right to clear cancellation options

Indian consumer protection standards require businesses to provide cancellation mechanisms that are equally easy to access as purchase mechanisms. If Solvely makes it harder to cancel than to subscribe, that is a violation of fair practice principles. Stopee advocates strongly for this principle because it protects your autonomy and wallet.

You also have the right to receive confirmation of your cancellation and written documentation of any refund or dispute resolution process.

Cancellation methods based on your subscription source

Where and how you subscribed determines the exact cancellation steps you follow.

Cancel via the solvely website (solvely.ai)

If you subscribed directly through Solvely's website, you manage your subscription through your account settings there.

1. Open your web browser and navigate to solvely.ai.
2. Log in using your email address and password.
3. Click on your profile icon or account name in the top right corner.
4. Select Account Settings or Subscription Settings (the exact label may vary).
5. Locate your active subscription plan and look for a Cancel, Downgrade or Manage Subscription button.
   • Click Cancel Subscription.
   • Read any final confirmation message, as Solvely may offer a discount to keep you as a customer.
   • Confirm your cancellation by clicking the final Cancel button.
6. You should receive an email confirmation within minutes. Keep this email as proof of cancellation.
7. Warning: Deleting your account does not cancel your subscription. If you delete your account first and your subscription is still active, Solvely will continue to charge you and may pursue collection. Cancel first, then delete if you wish to remove your data.

Cancel via apple app store (iOS)

If you subscribed to Solvely through the Apple App Store on your iPhone or iPad, Apple manages your billing and refunds, not Solvely directly.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the very top of the Settings menu.
3. Select Subscriptions (you may see it listed as "Subscriptions" under a Media & Purchases section).
4. Find and tap Solvely in the list of active subscriptions.
5. Tap Cancel Subscription at the bottom of the screen.
   • A pop-up will ask why you're cancelling. You can select a reason or skip this step.
   • Confirm your cancellation.
6. Your subscription ends at the close of your current billing cycle. You retain access until that date.
7. Pro tip: Screenshot this cancellation confirmation for your records. Apple's system is reliable, but having proof protects you if a charge appears later.

Cancel via google play store (Android)

Android users who subscribed through Google Play have their billing handled by Google, and Google processes refund requests independently.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find Solvely and tap it to open your subscription details.
6. Select Cancel subscription.
   • Google may ask you to confirm your reason for cancelling.
   • Complete the cancellation process.
7. Your subscription will end at the close of your current billing period, and access stops automatically.
8. Warning: If you uninstall the Solvely app without cancelling the subscription first, your charges will continue. Always cancel through Google Play before deleting the app.

Pricing and subscription plans at a glance

Understanding what you're paying for helps you decide whether to cancel or downgrade.

Current solvely ai pricing in india

Pro tip: If you're not ready to cancel entirely, consider downgrading to the free tier first. This stops all charges while you decide whether to return later. At Stopee, we've found that downgrading is often the smartest move when you're uncertain.

What happens immediately after you cancel

Cancellation is not instant loss of access, and knowing the timeline helps you plan your final days on the platform.

Access during your notice period

After you successfully cancel, Solvely allows you to use your subscription features until the end of your current paid billing period. If you cancelled mid-month, you keep full access until that month's final day. If you're on a 3-month or annual plan, you retain access for the remainder of that term.

This grace period means you do not lose functionality the moment you click Cancel. You can download your work, export notes or solve remaining problems before your access ends.

Automatic renewals stop completely

Once your cancellation is processed, Solvely removes the automatic renewal instruction from your payment method. No further charges will be attempted when your current period ends. However, charges that have already been processed before you cancelled are not automatically refunded.

Pro tip: If you subscribed via Apple or Google and cancelled through Stopee's guidance, those platforms (not Solvely) control the refund window. Apple and Google typically offer 14-15 days to request a refund after purchase, so act quickly if you want money back.

Your account and data remain

Cancelling your subscription does not erase your account, your saved problems, your history or your profile on Solvely. Your data stays intact. This gives you the option to resubscribe later without losing context or starting over.

If you want to completely remove your data, locate the account deletion or data removal option in your account settings (separate from subscription cancellation) and initiate that as a second step after cancelling the subscription.

Refund eligibility and how to request one

Your refund prospects depend on why you cancelled, when you cancelled and where you paid.

Solvely's stated no-refund policy

Solvely's terms state that subscription fees are charged in advance and are generally non-refundable. In-app purchases like gems and vouchers are considered digital goods that cannot be returned once used or opened. This is a blanket policy designed to discourage refund requests.

However, a no-refund clause does not automatically override your consumer rights under Indian law, especially if Solvely's actions were deceptive or the service was not delivered as promised.

Refund rights through apple app store

If you subscribed via Apple, you can request a refund directly from Apple within 14 days of your purchase. Apple's refund policy operates independently of Solvely's policy.

1. Open the App Store app on your iOS device or visit appleid.apple.com in your browser.
2. Navigate to your Solvely Ai subscription or purchase history.
3. Select the charge you want to dispute and tap Report a Problem.
4. Explain why you want a refund (e.g., "Subscription was renewed without my consent" or "I didn't use the service").
5. Submit your request.
6. Apple typically responds within 24-48 hours with a decision. If approved, your refund is credited to your original payment method or Apple account balance within 5-7 business days.

Refund rights through google play store

Google Play allows refunds within 48 hours of purchase for most subscriptions. If you cancel immediately after subscribing, you may receive an automatic refund.

1. Open the Google Play Store app or visit play.google.com in your browser.
2. Navigate to your account and find the Solvely charge.
3. Tap the charge and select Request a refund.
4. Select your reason for the refund request.
5. Tap Submit.
6. Google will review your request, and if approved, the refund appears within 5-10 business days.

When to escalate to your bank or file a consumer complaint

If Solvely directly charged you (via credit card or debit card, not through Apple or Google), or if you believe the charge was unauthorised, contact your bank or credit card issuer immediately.

Most banks offer chargeback protection for unauthorised or misleading recurring charges. You have the right to dispute the transaction, and your bank will investigate on your behalf. Provide them with:

• Copies of all email confirmations from Solvely.
• Screenshots of your account settings showing cancellation confirmation.
• Your bank statements showing the recurring charges.
• Any correspondence between you and Solvely regarding the dispute.

If the charge was misleading or Solvely violated consumer protection rules, you can also file a complaint with the National Consumer Helpline (1800-11-4000, toll-free) or with your local state consumer commission. Stopee recommends keeping all documentation for at least 2 years in case you need to escalate.

Common cancellation mistakes to avoid

We understand that cancellation processes are deliberately confusing, which is why we want to show you the pitfalls that catch most people.

Deleting your account without cancelling the subscription

This is the single most common and costly error. When you delete your account, Solvely removes your profile and login access, but the subscription remains active in the background. Charges continue, and you have no way to access the service or your account to prove you tried to cancel. By the time you notice the charges on your statement weeks or months later, the burden falls on you to prove you attempted cancellation.

Always cancel the subscription first, then delete the account if you wish. This creates a clear paper trail and stops charges immediately.

Not cancelling before a renewal date

If you wait until the day your subscription renews, you may miss the cancellation window. Many platforms process renewals at midnight or early morning, and a cancellation submitted even an hour late may not prevent the charge. Stopee recommends cancelling at least 2-3 days before your renewal date to ensure the instruction processes.

Assuming that uninstalling the app cancels your subscription

Deleting the Solvely app from your phone does not cancel your subscription. The app is just a gateway; your subscription is tied to your account and payment method, not the software. Uninstalling only removes your access point, not the recurring charge instruction. Always cancel through settings before deleting the app.

Ignoring confirmation emails

After you cancel, Solvely or your payment platform sends a confirmation email. Many users delete this email immediately without reading it. These emails contain vital information: your cancellation reference number, the effective date of your cancellation, and what to do if the cancellation fails. File these emails in a folder called "Subscription Cancellations" for your records. Stopee has helped thousands of consumers resolve disputes simply by producing a confirmation email as proof.

Not checking your bank statement

Assume nothing. Even after cancelling, check your bank or credit card statement 5-7 days after your cancellation date to verify that no new charge appears. If a charge still posts after you cancelled, contact your bank immediately and provide your cancellation confirmation as evidence. This is your strongest proof that the charge was unauthorised.

Checklist for cancelling solvely ai successfully

Use this step-by-step checklist to ensure you cancel correctly and protect yourself against unwanted charges.

1. Identify where you subscribed (Solvely website, Apple App Store or Google Play Store).
2. Log in to that account and navigate to your subscription settings.
3. Locate your active Solvely Ai subscription.
4. Click Cancel Subscription and confirm the cancellation.
5. Check your email for a cancellation confirmation from Solvely, Apple or Google within 5 minutes. Save this email.
6. Note your cancellation reference number and the date your access ends.
7. Wait 5-7 days after your expected renewal date, then check your bank statement to confirm no new charge appears.
8. If a charge does appear, take a screenshot and contact your bank within 30 days to dispute it.
9. If you also want to delete your account, do so only after confirming the subscription is cancelled.
10. Delete the Solvely app from your phone (optional, but recommended to avoid accidental re-subscription).

Contact information and escalation address

If you need to reach Solvely directly to dispute a charge or confirm cancellation status, or if you need to file a formal complaint, use these channels.

Solvely ai support contact

Solvely does not maintain a published physical address for cancellation correspondence on its official website. However, the registered corporate entity for Solvely in India is SOLVELY.22 PRIVATE LIMITED. If you need to escalate a cancellation dispute or file a formal consumer complaint, you can address correspondence to:

SOLVELY.22 PRIVATE LIMITED
[Note: Specific postal address is not publicly listed on Solvely.ai. We recommend using email support or filing your complaint with the National Consumer Helpline instead.]

For immediate support, check the Solvely website's Help or Contact page for email or in-app chat options.

Escalation path if solvely refuses to refund

If Solvely does not respond to your refund request within 14 days, or denies your request unfairly, escalate as follows:

1. Your bank or payment provider: File a chargeback or dispute claim. Provide your cancellation confirmation and evidence that the service was charged after cancellation.
2. National Consumer Helpline (India): Call 1800-11-4000 (toll-free) or file a complaint at national.consumercomplaints.in. This is your free, legal avenue to recover unauthorised charges.
3. Your state consumer commission: If the National Consumer Helpline does not resolve the matter within 30 days, file a formal complaint with your state's consumer affairs department.

Keep all documentation: cancellation emails, bank statements, screenshots of your account, and any correspondence with Solvely. These form the foundation of your case.

Final thoughts on cancelling solvely ai with confidence

Cancelling a subscription should never be harder than signing up, yet many platforms deliberately obscure the process to trap users into paying longer. Solvely Ai, like many SaaS services, relies on inertia and confusion to retain subscribers. By following the clear, step-by-step guidance above, you reclaim control of your spending and your data.

Remember: your cancellation is your right, not a favour Solvely grants you. You are not locked in forever, and consumer protection laws in India stand behind your right to cancel without penalty or obstruction.

At Stopee, we've created this guide because we believe every consumer deserves transparent, jargon-free information to make informed decisions about their subscriptions. Stopee has helped thousands of consumers cancel subscriptions like Solvely Ai, recover unwanted charges and understand their consumer rights. Use Stopee as your reference whenever you need to cancel any digital service with clarity and confidence. Your wallet-and your peace of mind-will thank you.