Manage Vidnoz

How to cancel vidnoz and reclaim your unused credits in india

What is vidnoz

Vidnoz is a cloud-based video creation platform that uses artificial intelligence and pre-built templates to help you generate professional videos with custom avatars, lip-syncing, and editing tools. Whether you're creating social media content, marketing videos, or avatar-based presentations, Vidnoz simplifies the process for creators of all skill levels.

Main features and use cases

The platform appeals to content creators, marketing teams, and business owners who need videos without extensive technical skills. Vidnoz operates on a subscription model with monthly and yearly plans, plus one-time add-ons for additional video minutes. Your choice depends on how frequently you create videos and how many minutes you generate per month.

Why you might want to cancel vidnoz

You may have started your Vidnoz subscription with genuine enthusiasm, only to find the platform doesn't fit your workflow or budget. That's completely normal. Many users discover they don't need the volume of video minutes included in their plan, or they've switched to a competitor tool that feels more intuitive.

Common reasons to cancel

• You generate fewer videos than your monthly allocation allows
• The avatar customisation options don't match your brand requirements
• You've found a competing tool that integrates better with your existing software
• Budget constraints mean you need to cut non-essential subscriptions
• You want to test Vidnoz's free tier before committing to paid features

Whatever your reason, Stopee understands the friction involved in cancelling online subscriptions. We've helped thousands of consumers navigate this process, and we're here to walk you through Vidnoz cancellation step by step.

Understanding vidnoz pricing in india

Before you cancel, review what you're paying for to determine whether requesting a refund makes financial sense under Vidnoz's guarantee window.

Current vidnoz plans and pricing

Prices shown reflect market rates at the time of publication. Always confirm current pricing on the Vidnoz website or within your app before making cancellation or refund decisions. Stopee recommends screenshotting your current billing amount before you proceed, so you have evidence if you need to dispute charges later.

How to cancel your vidnoz subscription

Cancellation methods depend on where you originally purchased your subscription-directly from Vidnoz's website, Apple's App Store, or Google Play. Each platform has its own cancellation process, and Vidnoz cannot cancel store-based subscriptions on your behalf.

Cancel a direct web subscription

1. Open your web browser and go to the Vidnoz website (vidnoz.com)
   • Ensure you're using the same device and browser where you originally purchased
2. Sign in to your Vidnoz account using your email and password
   • If you've forgotten your password, select "Forgot password?" and follow the recovery steps
3. Navigate to your account settings or payment settings
   • Look for a profile icon, gear icon, or "Settings" menu, typically in the top-right corner
4. Find your active subscription in the billing section
   • This page should display your current plan name, renewal date, and payment method
5. Click the "Cancel subscription" button or similar cancellation option
   • Vidnoz may ask why you're cancelling-you can skip this or provide feedback if you wish
6. Confirm your cancellation when prompted
   • You should receive a confirmation email within minutes; save this for your records

Pro tip: If you cannot locate the cancellation button online, email Vidnoz support directly. Provide your account email, subscription plan name, and a clear statement: "I request cancellation of my Vidnoz subscription effective immediately." Include any evidence of billing problems, and Stopee suggests requesting a written cancellation confirmation in reply.

Cancel an iOS (Apple app store) subscription

1. Open the Apple App Store on your iPhone or iPad
   • Do not open the Vidnoz app itself-you must use the App Store
2. Tap your Apple ID profile icon in the bottom-right corner
   • If you don't see this icon, you may need to sign in to your Apple ID first
3. Select "Subscriptions"
   • This shows all active and expired subscriptions tied to your Apple ID
4. Find "Vidnoz" in the subscription list and tap it
   • If you don't see Vidnoz, it may already be cancelled or was purchased under a different Apple ID
5. Tap "Cancel subscription" and confirm
   • Apple will show your cancellation date; you retain access until that date

Warning: Deleting the Vidnoz app from your iPhone will not cancel your subscription. You must use the App Store method above. If you purchased through a family sharing account, log in with the account holder's Apple ID to cancel.

Cancel a google play (Android) subscription

1. Open the Google Play Store app on your Android device
   • Alternatively, visit play.google.com on a web browser
2. Tap your profile icon (usually in the top-right corner)
   • Select "Payments and subscriptions"
3. Choose "Subscriptions"
   • You'll see all active subscriptions on your Google Play account
4. Tap "Vidnoz" to open your subscription details
   • Confirm this is the correct plan you want to cancel
5. Select "Cancel subscription"
   • Google Play will confirm your cancellation date; you keep access until then

Uninstalling the Vidnoz app will not automatically cancel your Google Play subscription. Use the steps above to ensure your cancellation is processed correctly.

What happens after you cancel

Cancelling your subscription doesn't mean you lose everything immediately. Understanding what you keep and what you lose helps you plan your next steps.

Your access and account status after cancellation

When you cancel a web-based Vidnoz subscription, your access continues until the end of your current billing period. For example, if you cancel on the 10th of the month and your renewal date is the 25th, you can still use Vidnoz's full feature set until the 24th. After that date, your account reverts to the free tier (if available) or becomes read-only.

Your projects, videos, and account data remain intact. Cancellation does not automatically delete your files. If you want Vidnoz to remove your account and all associated data, you must request account deletion separately and follow their data removal process, which typically takes 30 days.

Handling unused video minutes and add-ons

If you purchased one-time video minute add-ons and didn't use them all, you may qualify for a refund of unused minutes within 3 days of purchase. Document the number of minutes you purchased versus the number you used, then contact Vidnoz support with this information. Stopee recommends keeping transaction receipts and screenshots of your minute balance to support your refund request.

Refund policy and consumer protections in india

Refund eligibility depends on your plan type, how long you've been subscribed, and whether Indian consumer protection law applies.

Standard refund terms for each plan type

• Monthly subscriptions (₹1,999 to ₹2,999): Generally non-refundable once billing occurs. No prorated refunds for cancellations mid-cycle.
• Annual subscriptions (₹19,999): Vidnoz offers a 7-day full money-back guarantee. Request your refund within 7 days of purchase if you're unsatisfied.
• One-time minute add-ons: Refunds available for completely unused minutes if requested within 3 days. Partial refunds may apply if you've used some minutes.
• Voice cloning (₹999/month): Follows standard monthly non-refund policy unless you cancel within the same day of purchase.

Your rights under the consumer protection act, 2019

India's Consumer Protection Act, 2019 grants you the right to seek refunds for defective services or unfair contract terms. If Vidnoz fails to deliver promised features (avatars don't work, video generation repeatedly fails, or the platform is unavailable), you can file a complaint with your local consumer commission and request a refund or replacement service.

Steps to invoke this right:

1. Document the service failure with screenshots and dates
2. Contact Vidnoz support in writing (email) and request a remedy within 7 days
3. If Vidnoz refuses or ignores you, file a complaint with your district consumer commission (visit your state's official consumer protection website for the correct office location)
4. Include proof of payment, screenshots, and correspondence attempts in your complaint

Stopee encourages you to use this avenue if Vidnoz's standard refund policy denies you what you're legally entitled to. Consumer commissions have successfully recovered refunds for thousands of Indians harmed by unfair subscription practices.

Common mistakes when cancelling vidnoz

We understand the frustration of navigating cancellation processes. Many users make avoidable errors that delay refunds or leave charges running. Here's what to watch for.

Mistakes that cost you money or access

• Deleting the app instead of cancelling: Removing Vidnoz from your phone does not stop billing. You must cancel through the web, App Store, or Google Play.
• Cancelling the wrong subscription: If you have multiple plans (e.g., a 10-minute plan plus a voice-cloning add-on), confirm you're cancelling the correct one before clicking confirm.
• Missing the 7-day refund window on annual plans: The guarantee period is exactly 7 days from purchase. Request your refund immediately if you're within this window; don't wait until day 10.
• Not saving your cancellation confirmation: Screenshot or print the cancellation email Vidnoz sends you. If charges appear again, you'll need proof you cancelled.
• Ignoring charges after cancellation: If Vidnoz bills you after your cancellation date, contact them and your bank immediately. Stopee advises disputing the charge with your bank if Vidnoz doesn't refund within 10 days.

Checklist before you cancel vidnoz

Use this final checklist to ensure your cancellation is airtight and you don't regret rushing the decision.

1. Check your current billing amount and plan name in your Vidnoz account
2. Review your unused video minutes-do you want to request a refund for these?
3. Confirm you're within the 7-day refund window if you purchased an annual plan
4. Download or export any videos or projects you want to keep (Vidnoz may restrict access after cancellation)
5. Note your cancellation date and the last day of access you'll have
6. Take a screenshot of your cancellation confirmation from Vidnoz
7. Check that no new charges appear on your bank statement 7 days after cancellation

Stopee's mission is to empower you with clear cancellation guidance, and this checklist is your final safety net. Tick every box before you're done.

Comparison: keep or cancel vidnoz

Still deciding whether to cancel? This comparison helps you weigh the decision against your actual usage and budget.

How stopee helps you cancel subscriptions across india

Cancelling Vidnoz is just one subscription challenge. Stopee (stopee.com) is your trusted partner for navigating cancellations and refunds across dozens of SaaS platforms, streaming services, and software subscriptions. Our expert guides cover everything from step-by-step cancellation instructions to your rights under Indian consumer law.

We've helped thousands of consumers recover refunds, avoid hidden charges, and take control of their digital spending. Whether you're cancelling Vidnoz today or managing subscriptions across your entire digital life, Stopee provides the clarity and confidence you need. Visit Stopee.com to explore cancellation guides for any service, and bookmark us for your next subscription decision.

Contact information for vidnoz

If you need to reach Vidnoz directly for cancellation support or refund disputes, contact them through the following channel:

• Company name: Wise Reward Limited
• Support email: Check your Vidnoz account for the official support email, or visit vidnoz.com's contact page for the most current address
• Payment disputes: If Vidnoz refuses a refund you believe you're entitled to, escalate to your bank or credit card provider, or file a complaint with your district consumer commission in India

Keep records of all communication with Vidnoz, including dates, email addresses, and responses. If you're unsure whether you have a valid refund claim, Stopee recommends consulting the Consumer Protection Act checklist above or reaching out to your local consumer helpline.