Manage Leetcode

How to cancel Leetcode in malaysia and stop recurring charges

Understanding what Leetcode costs and why you might want to leave

Leetcode is an online coding practice platform used by software engineers, students, and job seekers across Malaysia to prepare for technical interviews. The service operates on a freemium model, which means you can use basic features for free, but you pay for Premium to unlock company-specific interview questions, official solutions, advanced filtering, and structured study paths.

Many Malaysian users subscribe during internship season or before job interviews, then forget that their plan auto-renews monthly or annually. This is where the problem starts. Your subscription renews automatically unless you actively cancel before your next billing date, turning what you thought was temporary study access into an ongoing charge you may no longer need.

Current Leetcode pricing for malaysian users

Here is what you are paying for if you hold a Premium subscription in Malaysia:

If you subscribed to the annual plan but only needed Leetcode for two months, you are locked into paying RM1,875 for access you will not fully use. If you have already received unexpected charges on your bank statement, that auto-renewal happened without a reminder email reaching you in time.

Why malaysian users cancel Leetcode

You might cancel for legitimate reasons: you landed the job, finished your interview prep, found a cheaper alternative, or simply do not have time to use the platform anymore. Whatever your reason, continuing to pay for unused Premium access makes no financial sense.

Stopee understands that cancelling a subscription should be straightforward, yet Leetcode makes the process less visible than it should be. Support is available only by email at [email protected] with no published phone number or live chat, and no stated support hours, which can feel frustrating when you are trying to stop a charge quickly.

Your consumer rights when cancelling Leetcode in malaysia

Malaysian consumer law protects you when you cancel subscriptions, and you should know these rights before you proceed.

What the consumer protection act 1999 guarantees you

Under Malaysia's Consumer Protection Act 1999, you have the right to fair contract terms and protection against unfair practices. If Leetcode's cancellation process is deliberately obscured or if they charge you after you cancel, that may breach these protections. You also have the right to clear information about billing dates, how to cancel, and what happens after you cancel.

If Leetcode refuses to process your cancellation or continues charging you after you have cancelled, you can escalate to the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP). Stopee recommends you keep all evidence: screenshots of your cancellation request, billing emails, and bank statements showing the charges.

Refund rights after cancellation

Leetcode's standard policy does not offer refunds for partial months or cancelled annual plans. However, if you cancelled within 14 days of purchase under Malaysia's cooling-off period (a consumer protection principle applied in some contexts), you may have grounds for a refund. This is especially relevant if you purchased an annual plan and realised within two weeks that you would not use it.

If you were charged after cancelling, or if you were charged without your explicit consent, KPDNHEP can investigate. Stopee advises you to request a refund in writing to [email protected] with your cancellation date, billing dates, and the charges you dispute. Keep copies of everything.

How to cancel Leetcode: step-by-step methods

Cancellation happens differently depending on where you subscribed. This is crucial: if you signed up through the app store but cancel only on the website, your app store renewal will keep charging you.

Cancel Leetcode if you subscribed directly from the website

If you paid Leetcode directly through their website using your credit card or online banking, follow these steps to cancel:

1. Sign in to your Leetcode account on the main website (leetcode.com)
2. Click your profile icon or avatar in the top-right corner
3. Select "Settings" or "Account Settings"
4. Look for "Subscriptions," "Billing," or "Premium" section
5. Find your active Premium subscription and click "Manage" or "Cancel subscription"
6. Read the cancellation summary and confirm your cancellation
   • The page will show your final billing date and when access ends
   • Do not skip this step; some users cancel the toggle but miss the final confirmation button
7. You will receive a confirmation email at the address attached to your account
8. Screenshot this email and your account settings page as proof of cancellation

Pro tip: Before you cancel, download or take screenshots of any saved problem lists, notes, or study references you created. Leetcode may restrict your access immediately or after your current billing period ends, depending on their cancellation policy at the time you cancel.

Cancel Leetcode if you subscribed through the apple app store

If you signed up via the iOS app and have been charged through Apple, you must cancel through the App Store settings, not through Leetcode itself:

1. Open the App Store app on your iPhone or iPad
2. Tap your profile icon in the bottom-right corner
3. Select "Subscriptions"
4. Find and tap "Leetcode"
5. Tap "Cancel Subscription"
6. Follow the prompts and confirm your cancellation
   • Apple will show you your current renewal date
   • You will keep access until that date, then your subscription ends
7. Check your email for an Apple confirmation receipt

Warning: If you only cancel through Leetcode's website and not through the App Store, Apple will continue to charge you on your renewal date. Do both.

Cancel Leetcode if you subscribed through google play

If you signed up using the Android app, cancel through Google Play Store, not the Leetcode website:

1. Open the Google Play Store app on your Android phone or tablet
2. Tap your profile icon in the top-right corner
3. Select "Payments and subscriptions" or "Manage subscriptions"
4. Tap "Subscriptions"
5. Find and tap "Leetcode"
6. Tap "Cancel subscription"
7. Choose your cancellation reason and confirm
   • Google will show your final billing date
   • You keep access until that date
8. Save your cancellation confirmation for your records

Pro tip: Google Play often offers a brief retention discount before final cancellation. Only accept this offer if you genuinely want to keep Leetcode. If you are cancelling to save money, decline the discount and complete the cancellation.

Timeline: when your access ends after you cancel

Timing matters when you cancel, and Stopee wants you to understand what happens next so you are not surprised.

What happens on the day you cancel

When you cancel your Leetcode subscription, your cancellation takes effect immediately, but your access does not necessarily end immediately. Most subscription services, including Leetcode, allow you to keep using Premium features until your current billing period ends. This is fair because you have already paid for that period.

For example, if you paid on the 15th and cancel on the 20th, you usually keep Premium access until the 15th of next month. You will not be charged again after that date. Check your cancellation confirmation email for the exact "access ends" date.

Confirming your cancellation worked

After you cancel, your account should move back to the free tier. To confirm this happened:

• Log back into Leetcode 24 hours after cancelling
• Check your subscription status; it should say "Free" or "No active subscription"
• Verify that your billing page shows no upcoming charges
• Watch your bank account or credit card for the next 7 days to ensure no further charges appear

If you see another charge after cancelling, contact [email protected] immediately with your cancellation confirmation and the unwanted charge details.

Refunds and what stopee recommends if you are owed money

Standard cancellation does not trigger a refund for unused time in your billing period. However, you have options if you believe you are owed money.

When you might qualify for a refund

You have stronger grounds for a refund in these situations:

• You cancelled within 14 days of your purchase (cooling-off period protection in some Malaysian contexts)
• You were charged after you cancelled, or multiple times in one billing cycle
• You did not authorise the original subscription or a renewal charge
• Leetcode's service was unavailable for extended periods during your billing cycle
• You paid for an annual plan and discovered within a short window that you would not use it

If any of these apply, request a refund directly from [email protected]. Include your account email, the charge date, the amount, and a clear explanation of why you believe you qualify for a refund.

How to request a refund if you are not granted one automatically

If Leetcode denies your refund request or does not respond within 14 days, escalate to KPDNHEP. You can file a complaint online at www.kpdnhep.gov.my or contact their consumer hotline. Provide all evidence: billing emails, screenshots of cancellation confirmations, and bank statements.

Stopee has helped thousands of consumers navigate these disputes by keeping clear records. Your bank or credit card issuer can also help if you dispute the charge directly with them, though Leetcode will likely require you to resolve it first through their own support.

Common mistakes that keep you paying for Leetcode

Cancellation feels simple until you realise you took a wrong turn. Here are the traps Stopee sees most often.

Mistake 1: cancelling on the website when you subscribed via the app store

This is the number-one error. You cancel on Leetcode's website, think you are done, then Apple or Google charges you again. You must cancel through the same platform where you subscribed. Website subscription equals website cancellation. App Store subscription equals App Store cancellation. Google Play subscription equals Google Play cancellation. Cross-platform cancellation leaves you exposed.

Mistake 2: logging out before confirming the cancellation page

Some users click "Cancel subscription," see a warning page, and then close their browser without clicking the final "Confirm" button. The cancellation never completes, and they are charged again. Always wait for the confirmation email and read it before you move on.

Mistake 3: only turning off auto-renewal without actually cancelling

Toggling off "auto-renew" sounds like cancellation, but some apps use this language to mean "I do not want this to renew," while your current subscription remains active. The distinction is confusing. Always look for a button or option that explicitly says "Cancel subscription" or "End subscription," not just "Turn off auto-renew."

Mistake 4: not recording your next billing date before cancelling

If you cancel without noting the exact renewal date, you cannot verify later whether you were charged after cancellation. Screenshot your billing page before you cancel so you have proof of what the original schedule was.

Mistake 5: assuming customer service will cancel for you

Emailing [email protected] to ask them to cancel usually results in a slow response or a reply telling you to cancel yourself. Leetcode does not prioritise email-based cancellations because they want you to do it through self-service. You can email them to confirm a cancellation or dispute a charge, but do not rely on them to process the cancellation itself.

Checklist before and after you cancel Leetcode

Use this checklist to avoid mistakes and keep evidence of your cancellation.

Before you cancel

• Note your current renewal date (find this in your Subscription or Billing settings)
• Screenshot your active subscription status and the cancellation page options
• Save any problem lists, notes, or solutions you created in Leetcode (you may lose access after the period ends)
• Identify which platform you subscribed through: website, App Store, or Google Play
• Collect your recent billing emails or bank statements as reference

During cancellation

• Navigate to the correct cancellation page for your subscription platform
• Read the cancellation summary and confirm the access end date
• Click the final "Confirm cancellation" button; do not stop midway
• Wait for the confirmation email (usually within 1 hour)
• Screenshot the confirmation email and your account page after cancellation

After you cancel

• Wait 24 hours, then log back in to verify your status shows "Free" or "No subscription"
• Check your billing page shows no upcoming charges
• Monitor your bank account for 14 days to ensure no further Leetcode charges appear
• If a charge appears after cancellation, contact [email protected] with your cancellation proof within 48 hours
• Keep all screenshots and emails for at least 90 days in case you need to escalate to KPDNHEP

Alternatives to Leetcode when you cancel

Cancelling Leetcode does not mean you stop practising coding. Several alternatives offer free or cheaper options for interview prep and problem-solving.

Many job seekers use HackerRank's free tier and NeetCode's YouTube content alongside free Leetcode problems and never pay for Premium again. Stopee recommends testing these free options before you commit to paying for any premium tier elsewhere.

Why stopee exists and how we help

Cancelling a subscription should not require this much research. Stopee was created because companies like Leetcode hide cancellation steps on purpose, hoping you will forget to cancel and keep paying. You deserve clear, straightforward information about how to take control of your subscriptions and your money.

Stopee has helped thousands of consumers across Malaysia cancel unwanted subscriptions, dispute unfair charges, and understand their consumer rights. If Leetcode continues to charge you after you cancel, Stopee recommends you escalate to KPDNHEP immediately with your cancellation proof and charge history.

Your cancellation is valid the moment you confirm it. Leetcode has no right to charge you again after that point. If they do, you are owed a refund, and Stopee stands with you in demanding it.

Quick reference: Leetcode cancellation summary

Support contact and escalation details for malaysia

If your cancellation is successful, you will not need these details. If Leetcode refuses to process your cancellation or continues charging you, here is where to escalate:

Contacting Leetcode directly

• Email: [email protected]
• Subject line: "Cancellation request and refund dispute - [Your account email]"
• Include: account email, cancellation date attempted, unwanted charge amounts, and bank statement proof
• Wait time: 7-14 business days (often slower)

Escalating to malaysian consumer protection

• Ministry of Domestic Trade and Consumer Affairs (KPDNHEP)
• Website: www.kpdnhep.gov.my
• Consumer hotline: 1-800-886-800 (toll-free, Malaysia-wide)
• File a complaint online or by phone if Leetcode does not refund within 21 days
• Bring proof of cancellation attempt, billing emails, and charges

Disputing with your bank or card issuer

• Contact your bank's customer service and request a chargeback or dispute for "subscription charged after cancellation" or "unauthorised charge"
• Provide your cancellation proof, billing emails, and the disputed charge date
• Banks typically resolve disputes within 30 days

Stopee believes you should never have to fight for the right to cancel, yet companies make it necessary. You are protected by law, and these escalation channels exist because consumers like you have demanded accountability. Use them if you need to, and do not accept a company refusing to stop charging you for a service you have cancelled.