Manage Repost

How to cancel repost in nigeria and reclaim control of your subscription

Understanding repost and why you might want to cancel

Repost is a mobile app that helps you reshare content across social platforms with one tap. The app offers paid subscription tiers-like Pro and Gold-plus in-app purchases for premium features such as video reposting, story reposting, and advanced caption tools. While Repost can be useful for content creators, many users in Nigeria find themselves paying for features they no longer use or discover that the app doesn't fit their workflow.

Your subscription decision is yours alone. At Stopee, we believe you deserve full control over your spending and complete clarity on how to take it back. This guide walks you through cancelling Repost, understanding what happens after you cancel, and knowing your rights as a Nigerian consumer.

Why you might cancel repost

You may want to cancel Repost if you've upgraded to a Pro or Gold plan and realised you don't use the premium features enough to justify the cost. Some users cancel after a free trial ends and automatic renewal kicks in-a surprise charge they didn't authorize. Others switch to a competing app or simply find they can reshare content manually in less time than managing another subscription.

Whatever your reason, cancelling should be straightforward. Stopee helps thousands of Nigerians navigate subscription cancellations every month, and we want you to feel confident every step of the way.

Your consumer rights in nigeria under the federal competition and consumer protection act

Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 protects you as a consumer against unfair contract terms, hidden charges, and misleading service descriptions. Understanding these rights strengthens your position if Repost or the app store refuses your cancellation or refund request.

What the law guarantees you

Under the FCCPA, you have the right to clear information about any subscription before you pay, the right to cancel without unreasonable obstacles, and the right to pursue a refund if the service fails to deliver what was promised. The law explicitly bans dark patterns-design tricks that make cancellation harder than signup.

If Repost charges you without your explicit consent, auto-renews without clear reminder, or hides the cancellation button, you have grounds to escalate your complaint to Nigeria's Federal Competition and Consumer Protection Commission (FCCPC). Stopee recommends keeping all receipts, screenshots, and email confirmations as evidence if you need to file a formal complaint.

Your escalation path if cancellation is refused

If Repost or your app store refuses to process your cancellation or refund, contact the FCCPC directly. Document the date you tried to cancel, the method you used, and any error messages or responses you received. The FCCPC can investigate unfair trading practices and order refunds on your behalf.

Methods to cancel repost based on how you're billed

Your cancellation path depends on which platform you use and where you're being charged. Repost subscriptions are typically billed through Apple's App Store (iPhone users), Google Play (Android users), or occasionally by the developer directly if you signed up on their website. Stopee recommends identifying your billing source first-this single step prevents you from cancelling in the wrong place and thinking the job is done.

Cancel repost on apple app store (iOS)

If you're an iPhone user and subscribed to Repost through Apple, cancelling takes three minutes. Apple handles the billing, not Repost, so your cancellation request goes to Apple, not the developer.

1. Open Settings on your iPhone and tap your name at the top of the screen.
   • Look for your Apple ID profile card with your name and photo.
2. Tap "Subscriptions" (you may scroll down to find it below Icloud and Media & Purchases).
   • You'll see a list of all active subscriptions linked to your Apple ID.
3. Find "Repost" in the list and tap it.
   • If you see multiple Repost entries, tap the one that matches your Pro or Gold plan.
4. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple will ask you to confirm-tap "Confirm" again if prompted.
5. You'll receive a confirmation message: "Subscription Cancelled" or "Your subscription has been cancelled."
   • Take a screenshot of this confirmation for your records.
6. Check your email (the one linked to your Apple ID) for a cancellation receipt from Apple.
   • Keep this email-it's proof of your cancellation if you need to dispute a future charge.

Pro tip: Your Repost access remains active until the end of your current billing period (e.g., if you paid monthly on the 15th, you keep access until the 15th of next month). You will not be charged again after cancellation takes effect.

Cancel repost on google play (Android)

Android users follow a similar path through Google Play, which handles billing on your behalf. The process is equally simple and takes about three minutes.

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top-right corner (it looks like a circle with your profile picture or initials).
2. Tap "Payments & subscriptions" or "Subscriptions" (wording varies by phone model).
   • You'll see all subscriptions currently charged to your Google account.
3. Tap "Manage subscriptions."
   • This displays active subscriptions with their renewal dates and amounts.
4. Find "Repost" in the list and tap it.
   • You'll see your current plan, renewal date, and payment method.
5. Tap "Cancel subscription" at the bottom of the screen.
   • Google will ask why you're cancelling-this is optional feedback, not required to proceed.
6. Confirm your cancellation by tapping "Yes, cancel subscription."
   • Google will display "Subscription cancelled" or similar confirmation.
7. Check your email (linked to your Google account) for a cancellation receipt.
   • Save this email as proof of cancellation.

Pro tip: Like Apple, Google Play keeps your subscription active until the end of the current billing cycle. No surprise charges will appear after your cancellation is processed.

Cancel if repost billed you directly

Some users sign up for Repost through the developer's website rather than an app store. In this case, Repost handles billing directly, and you must contact their support team to cancel.

1. Check your most recent Repost receipt or invoice (usually in your email inbox or account settings within the app).
   • Look for a "Contact Us," "Support," or "Billing" email address on the receipt or in the app's Settings menu.
2. Compose an email to the developer's support address with the subject line "Cancel my Repost subscription."
   • Include your full name, the email address linked to your account, and the date you want the cancellation to take effect.
   • Example: "I would like to cancel my Repost Pro subscription effective immediately. My account email is [your email], and my subscription ID is [if available]."
3. Send the email and keep a copy for your records.
   • Screenshot the sent email or save it to a folder labeled "Cancellations."
4. Wait for a confirmation reply from the developer (usually within 1-3 business days).
   • If you don't hear back within 5 business days, follow up with a second email.
5. Once confirmed, monitor your payment method (credit card or bank account) to ensure no further charges appear.
   • If you're charged again after confirmation, escalate to your bank or the FCCPC.

Warning: If the developer doesn't respond or refuses to cancel, don't panic. Stopee recommends filing a complaint with your bank or credit card provider-they can reverse unauthorised charges and investigate the merchant.

What happens to your account and access after you cancel

Cancelling your Repost subscription doesn't immediately delete your account or erase your data. Understanding what persists and what disappears helps you plan your transition away from the app.

Your access and features during and after the cancellation period

When you cancel, Repost stops auto-renewal but keeps your paid features active until the end of your current billing period. For example, if you cancel mid-month on a monthly plan, you retain Pro or Gold access until the 1st of next month. After that date, your account reverts to free tier status, and you lose access to premium features like video reposting and saved captions.

You can still use Repost's free features-basic resharing and one-tap reposting-indefinitely after your subscription expires. No additional charges will occur unless you manually purchase in-app credits or re-subscribe.

Your saved data, captions, and account history

Repost typically retains your account data, saved reposts, and preferences even after your subscription ends. Your data does not vanish simply because you cancel. However, you should not assume your data will remain forever if you delete the app or don't log in for an extended period.

Before you cancel, export any saved captions, repost history, or content you want to keep. Most apps allow you to screenshot or save data manually. If you decide to delete your account entirely-not just cancel the subscription-contact Repost support and request full account deletion. This action is permanent and typically irreversible, so confirm you want to proceed before requesting it.

Refunds: when you can claim money back and how to request one

Refunds for Repost subscriptions depend on where you're billed and the reason for your refund request. Stopee wants you to know that not all charges are non-refundable, especially if you can prove the app failed to deliver what it promised or if you were charged without explicit consent.

Refund eligibility and store policies

Apple and Google both allow refunds within specific timeframes under certain conditions. Apple typically refunds purchases within 14 days of the charge date if you request a refund through their official channels. Google Play offers refunds within 48 hours of purchase for most subscriptions, though exceptions exist for one-time purchases.

Your refund claim is strongest if you meet one of these criteria: you were charged twice for the same subscription, you were charged after cancellation, you purchased by mistake and didn't use the service, the service was completely unavailable in Nigeria, or the app description was misleading and the features didn't work as advertised.

Casual refund requests-"I changed my mind" or "I don't use it anymore"-are less likely to succeed, especially if your subscription is older than 14-48 hours. However, if you can argue the app failed to deliver core functionality (e.g., resharing simply didn't work), your refund odds improve significantly.

How to request a refund from apple

1. Visit Apple's "Report a Problem" website at reportaproblem.apple.com (use a web browser on any device).
   • Sign in with the Apple ID linked to your Repost subscription.
2. Find the Repost charge in your purchase history (it will show as "Repost+ Pro" or similar).
   • If you see multiple charges, select the one you want refunded.
3. Click or tap the three-dot menu next to the charge and select "Report a problem."
   • Apple will open a form asking you to describe the issue.
4. Choose the reason that best fits your situation from Apple's dropdown (e.g., "App didn't work as expected" or "Accidental purchase").
   • Type a brief explanation: "Repost's Pro features did not function as described, and I could not reshare videos as promised."
5. Submit your report.
   • Apple will email you within 1-3 business days with a decision.

Pro tip: Apple is more likely to approve your refund if you demonstrate that you tried to use the service and it failed (e.g., video reposting crashed repeatedly) rather than simply changing your mind.

How to request a refund from google play

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon and then "Payments & subscriptions" or "Manage subscriptions."
2. Find the Repost charge in your purchase history.
   • Tap the relevant charge to view its details.
3. Tap "Report a problem" or "Help & feedback" (wording varies).
   • Google will open a form or chat window.
4. Select your reason for the refund request (e.g., "I was charged twice," "It doesn't work as described").
   • Provide clear details: "The Pro features did not work on my device, and I was unable to use the main function I paid for."
5. Submit and wait for Google's response (usually within 24-48 hours).
   • Google may approve an instant refund or request more information before deciding.

Pro tip: Google processes refunds faster than Apple if you submit within 48 hours of purchase. If you're outside this window, your claim must be stronger (e.g., app malfunction, misleading description).

Refund request if repost billed you directly

If you subscribed through Repost's website and were billed directly, email their support team with a clear refund request. Include your subscription ID, the date and amount charged, and your reason (e.g., "App didn't work," "Duplicate charge," "Unauthorized charge"). Keep a copy of all correspondence.

Direct billing refunds are entirely at the developer's discretion, but if they refuse unreasonably and you believe the charge breached Nigeria's consumer protection laws, file a complaint with the FCCPC. Stopee advises being persistent but professional-a well-documented refund request is harder to ignore than a casual email.

Pricing breakdown and what you're paying for

Repost offers multiple in-app purchase options at varying price points. Prices shown below are approximate conversions to Nigerian Naira (NGN) based on January 2026 exchange rates. Your actual charge depends on your local App Store or Google Play pricing, which may differ slightly.

Exact pricing varies by platform and region. Always check the in-app purchase screen or your app store listing in Nigeria for the current NGN price before buying. A purchase that shows ₦1,300 in the store may have slight variations depending on your bank's exchange rate or promotional discounts active at checkout.

Common mistakes to avoid when cancelling repost

Cancelling a subscription sounds simple, but small missteps can leave you still paying weeks later. We've seen it happen to countless Nigerians, and Stopee is here to help you sidestep these pitfalls.

Mistake 1: cancelling in the wrong place

The biggest mistake is deleting the Repost app without cancelling your subscription through the app store. Deleting the app does nothing-your subscription remains active, and you'll be charged again at renewal. Your cancellation must happen in Apple Settings (iPhone), Google Play Store settings (Android), or via direct contact with Repost support. Stopee strongly advises cancelling through the correct channel before uninstalling the app.

Mistake 2: assuming you'll be refunded automatically

Cancelling stops future charges but does not automatically refund past purchases. You must request a refund separately through Apple's Report a Problem page, Google Play, or Repost support. If you cancel today, you will not see money back in your account unless you explicitly file a refund request and it's approved. Many users cancel but forget to request the refund, leaving money unclaimed.

Mistake 3: not keeping proof of cancellation

If a charge appears on your statement after you cancel, you'll need proof that you cancelled when you say you did. Screenshots of the cancellation confirmation, confirmation emails from Apple or Google, or saved replies from Repost support are all essential. Without proof, disputing a charge becomes much harder. Stopee recommends taking a screenshot immediately after you see the cancellation confirmation on screen.

Mistake 4: ignoring the free trial trap

Repost sometimes offers free trials (often 7 days) with automatic conversion to a paid plan if you don't cancel before the trial ends. If you tested Repost on a trial and forgot to cancel, you may wake up to a charge. Always set a phone reminder two days before your trial ends so you remember to cancel on time if you decide not to subscribe.

Your cancellation checklist

Use this checklist to ensure your Repost cancellation is complete and documented:

• Identify where you're billed: Apple App Store, Google Play, or Repost direct.
• Cancel through the correct platform (Apple Settings, Google Play Store, or Repost support email).
• Screenshot the cancellation confirmation immediately.
• Save the confirmation email from Apple, Google, or Repost (check spam folder).
• Verify that no charge appears on your statement at the next renewal date.
• If you want a refund, submit a refund request within 14 days (Apple) or 48 hours (Google) via the correct channel.
• Keep all screenshots, emails, and correspondence for at least 12 months.
• If charged again after cancellation, contact your bank or file a complaint with the FCCPC.

Why you should trust stopee to guide your cancellations

Stopee is Nigeria's leading consumer advocacy platform for subscription management. We help Nigerians understand their rights, navigate cancellation processes, and recover refunds from companies that ignore consumer law. Our guides are written by consumer advocates with direct experience in fighting unfair subscription practices.

When you use Stopee to understand your cancellation options, you're arming yourself with knowledge that many companies hope you'll never find. We've helped thousands of consumers in Nigeria cancel unwanted subscriptions, claim refunds under the FCCPA, and avoid dark pattern traps that make cancellation deliberately hard.

Next steps: get support from stopee today

If you've cancelled Repost and faced any resistance-refused refunds, repeated charges after cancellation, or confusing processes-Stopee can help you escalate. Visit Stopee today to document your case, access templates for formal complaints to the FCCPC, and connect with other Nigerian consumers navigating the same issue.

Your money is yours. Your choice to cancel is your right. Stopee has helped thousands of consumers cancel subscriptions they no longer want and recover refunds they're entitled to. Let Stopee be your guide.