Manage Flexjobs

How to cancel flexjobs and stop recurring charges in the philippines

What flexjobs is and why you might want to leave

Flexjobs is a paid job platform that connects you with remote, freelance, part-time, and flexible work opportunities. Unlike free job boards, Flexjobs charges a recurring subscription to access its curated listings, email alerts, and job search tools. The service is operated by Bold LLC, a United States-based company, but it is available to job seekers in the Philippines.

The frustration many Filipino users face is straightforward: you sign up for the service, the trial period ends, and then automatic charges begin hitting your payment method month after month. Even if you find the platform useful at first, the cost can add up quickly, especially when you factor in the weak peso-to-dollar conversion. At Stopee, we hear from readers who expected to use Flexjobs for just a few weeks but ended up paying for months because they did not know how to cancel properly or the cancellation process was harder than it should be.

How flexjobs pricing works

When you sign up on Flexjobs, you typically start with a 14-day trial for ₱167 (approximately $2.95 USD). This is the entry point that feels affordable and gets you through the door. The real cost surprise hits when the trial expires.

After the trial ends, your subscription converts to either a monthly plan at ₱1,353 (approximately $23.95 USD) or an annual plan at ₱4,062 (approximately $71.90 USD), depending on which option you selected at checkout. Your subscription renews automatically unless you cancel before your next billing date. This auto-renewal setup is legal, but it only works fairly if the company makes cancellation easy to find and use. As you will see below, that is not always the case.

All prices are shown in US dollars on the Flexjobs website, and peso amounts are approximate conversions based on current exchange rates. Your card will be charged in the currency matching your payment method and location settings.

What flexjobs includes in your subscription

Your membership gives you unlimited access to job listings, email alerts for new job postings, job search tips, and the ability to build a personalized portfolio. The idea is that you are paying for curation and access, not just a generic profile page on a free board.

For many Filipino job seekers, this value proposition makes sense at first. But if you only needed the service for a trial period or a few weeks, the ongoing charges feel like a waste. That is when most people decide to cancel.

Your consumer rights when canceling flexjobs

The Philippines protects your right to cancel subscriptions fairly under the Consumer Act of the Philippines (Republic Act No. 7394). This law requires that any company offering a subscription must make cancellation simple, clearly disclose auto-renewal terms, and respect your right to cancel without penalty after the trial or initial commitment period ends.

Flexjobs is required to honor the terms they agreed to when you signed up. If they claim you cannot cancel, or if they make the process deliberately difficult, you have grounds to escalate the complaint to the Department of Trade and Industry (DTI) Consumer Affairs Group. The DTI is your consumer protection agency in the Philippines, and they take subscription complaints seriously.

Key rights you have under philippine law

• The right to cancel your subscription at any time after the initial commitment period (in this case, after your 14-day trial or monthly/annual period)
• The right to receive a clear confirmation of your cancellation
• The right to request a refund if you cancel within 14 days of signup and the company advertises a satisfaction guarantee
• The right to escalate a complaint to the DTI if the company refuses to process your cancellation or continues charging you after you cancel

When you contact Stopee for guidance on subscription disputes, one of the first things we verify is whether the company is following these basic rules. If Flexjobs fails to honor your cancellation request, you have legal recourse.

How to cancel flexjobs without getting charged again

Cancellation method depends entirely on where you signed up in the first place.

Step-by-step: cancel on the flexjobs website

If you signed up directly on flexjobs.com using your credit card or payment method, you must cancel through your account dashboard on the website. This is the primary cancellation method.

1. Go to flexjobs.com and log in with your email and password
   • If you forgot your password, click "Forgot Password" and follow the reset link sent to your email
2. Once logged in, click your name or profile icon in the top right corner to open the account menu
3. Select "Account Settings" or "Subscription Settings" (exact wording may vary)
4. Look for the "Subscription" tab or "Billing" section
5. Find the button or link that says "Cancel Subscription" or "Manage Subscription"
   • Some versions show a red "Cancel" button; others use a text link
6. Click the cancellation button and read the confirmation message carefully
   • Flexjobs may show you a discounted renewal offer as a last-minute retention tactic; you can ignore this and proceed
7. Confirm the cancellation when prompted
8. Take a screenshot of the confirmation page showing your cancellation request was submitted
9. Check your email (including spam or promotions folders) for a confirmation email with your cancellation number within 1 hour
   • Warning: If you do not receive a confirmation email, do not assume the cancellation went through. Proceed to the next section below.

Pro tip: Immediately after cancellation, log out and log back in to verify your subscription status has changed to "cancelled" or "inactive". This confirms the system processed your request.

Step-by-step: cancel if you subscribed through the app store

If you signed up for Flexjobs through the Apple App Store on your iPhone or iPad, you must cancel through Apple, not through the Flexjobs website or app.

1. On your iPhone or iPad, open the Settings app
2. Tap your name at the top of the settings menu
3. Select "Subscriptions"
4. Find "Flexjobs" in your active subscriptions list
5. Tap "Flexjobs"
6. Tap "Cancel Subscription"
7. Select a cancellation reason (optional, but helpful for Apple to understand user feedback)
8. Confirm your cancellation by tapping "Confirm"
   • You will see a message saying your access ends on a specific date; take a screenshot of this

Warning: Canceling the Flexjobs app itself does not cancel your subscription. You must follow the steps above through Settings.

Step-by-step: cancel if you subscribed through google play

If you signed up through Google Play on an Android phone, you must cancel through Google Play, not through the Flexjobs website or app.

1. On your Android phone, open Google Play Store
2. Tap your profile icon in the top right corner
3. Select "Payments and subscriptions"
4. Tap "Subscriptions"
5. Find and tap "Flexjobs"
6. Tap "Cancel subscription"
7. Choose your reason for cancellation (optional)
8. Confirm the cancellation when prompted
   • You will see your final access date; screenshot this for your records

Pro tip: Google Play subscriptions typically end at the end of your current billing cycle, not immediately. Your account will remain active until that date, so you can continue using Flexjobs until your access expires.

What to do if flexjobs will not let you cancel

Sometimes the cancellation button is broken, the website is slow to respond, or you simply cannot find the option. If you follow the steps above and hit a dead end, take action immediately.

Escalation: contact flexjobs support

Before you escalate to the DTI or dispute the charge with your bank, give Flexjobs a chance to handle your cancellation request through support. Document everything.

1. Visit flexjobs.com and scroll to the footer to find their support contact form or "Contact Us" page
2. Fill out the form with your Flexjobs account email and a clear subject line: "Cancellation request - [Your Account Email]"
3. In the message body, include:
   • Your full name and account email address
   • The date you subscribed
   • Your current subscription plan (monthly or annual)
   • Your next billing date (if you can see it in your account)
   • A clear statement: "I am requesting to cancel my Flexjobs subscription effective immediately. Please confirm my cancellation in writing with a cancellation reference number."
4. Send the form and keep a record of the submission confirmation or ticket number you receive
5. Wait up to 5 business days for a response from Flexjobs support
6. If they do not respond or refuse to cancel, proceed to the bank dispute step below

Pro tip: Flexjobs support operates during US business hours (Eastern Time), so if you are in the Philippines, expect delays. A message sent late evening Philippine time may not be reviewed until the next day your local time.

Escalation: dispute the charge with your bank or payment provider

If Flexjobs charges you after you have submitted a cancellation request and received no response, you have the right to dispute the charge. This is especially important if you cancelled within 14 days of signup and should qualify for the satisfaction guarantee refund.

1. Gather all your evidence:
   • Screenshots of your cancellation request or confirmation page
   • The support ticket number or email confirmation from Flexjobs, if you contacted them
   • Your bank or payment provider statement showing the unwanted charge
2. Contact your credit card issuer, bank, or digital payment service (GCash, Maya, etc.) and explain that you cancelled a subscription but were charged anyway
3. Ask to file a chargeback or dispute for "unauthorized recurring charge" or "subscription not cancelled"
4. Provide your evidence to the bank
5. Your bank will investigate and either refund the charge or ask Flexjobs to prove you authorized it

Most banks in the Philippines process chargebacks within 30 days and will side with you if you can show you cancelled the service.

Escalation: file a complaint with the department of trade and industry

The DTI Consumer Affairs Group handles subscription disputes and unfair billing practices. If Flexjobs refuses to honor your cancellation or continues charging you, you can file a formal complaint.

1. Visit dti.gov.ph and navigate to the Consumer Affairs Group section
2. Download the complaint form or file your complaint online
3. Include:
   • Your full name and contact number
   • Flexjobs company name and the address in Guaynabo, Puerto Rico (see final section below)
   • Dates of subscription signup and cancellation request
   • All screenshots, emails, and payment proof
   • A summary of what happened and what resolution you are seeking
4. Submit the complaint to the DTI and keep your reference number
5. The DTI will contact Flexjobs and request a response within 15 days
6. If Flexjobs does not cooperate, the DTI can issue a cease-and-desist order or escalate to the National Bureau of Investigation

Filing a DTI complaint is free and gives you legal backup. Flexjobs is more likely to process your cancellation and refund once they know a government agency is investigating.

Refunds and what you can recover

Flexjobs advertises a "satisfaction guarantee" that allows you to request a refund within 14 days of signup if you are not satisfied with the service. This is the main refund window you have.

The 14-day satisfaction guarantee

If you subscribed fewer than 14 days ago and want your trial fee or first month back, Flexjobs must honor this. You do not need to provide a detailed reason; the guarantee covers dissatisfaction with the service itself.

1. Contact Flexjobs support using the form on their website
2. Request: "I am requesting a refund under the 14-day satisfaction guarantee. I subscribed on [date] and am not satisfied with the service."
3. Provide your account email and the charge amount
4. Wait for Flexjobs to process the refund (usually 5-10 business days)
5. Check your bank or payment method to confirm the refund has posted

Pro tip: If you are outside the 14-day window, you still have other options. Under Philippine consumer law and the Consumer Act, you can request a refund for services that do not meet the company's advertised standards or if you cancelled before using the service significantly.

Refunds after day 14

Once you are past 14 days, Flexjobs is not obligated to refund you, but you can still request one if:

• The service did not work as advertised (e.g., job listings were outdated or fraudulent)
• You cancelled before your billing cycle ended and the company continues charging
• The company failed to provide cancellation support despite your request

In these cases, escalate to your bank or the DTI for dispute resolution rather than asking Flexjobs directly, because Flexjobs has less incentive to refund after day 14.

Timing: when your cancellation takes effect

Understanding when your access actually ends is crucial so you know what date to expect charges to stop.

Website cancellation

When you cancel through flexjobs.com, your subscription is usually cancelled effective immediately, but you retain access through the end of your current billing period. For example, if you paid for a month on the 5th and you cancel on the 15th, you can use Flexjobs until the 5th of next month without additional charges.

App store cancellation

Apple App Store cancellations take effect at the end of your current billing cycle. You will see a message showing your access end date. Apple will not charge you for the next renewal after you cancel.

Google play cancellation

Google Play cancellations also take effect at the end of your current billing cycle. You retain full access until that date, and Google will not renew your subscription after that.

Pro tip: Mark your cancellation date and your final access date on your calendar. Set a phone reminder for 2-3 days before your final access ends so you can verify that Flexjobs did not sneak in another charge.

Common mistakes to avoid when canceling flexjobs

We hear from many readers who thought they cancelled but ended up charged again. These are the traps that catch most people.

Mistake 1: canceling the app instead of your subscription

Uninstalling the Flexjobs app or deleting it from your phone does not cancel your subscription. The app is just the interface; your subscription exists in the payment system (Apple, Google, or Flexjobs). You must cancel the subscription itself, not the app.

Mistake 2: assuming cancellation happened without confirmation

Clicking a button is not the same as receiving confirmation. Many Flexjobs users have reported that the cancellation page loaded but the confirmation email never arrived, and they were charged again the next month. Always wait for and screenshot the confirmation email. If it does not arrive within 1 hour, contact support immediately.

Mistake 3: not checking your subscription platform

If you subscribed through App Store or Google Play, you must cancel there, not on the Flexjobs website. Canceling in the wrong place leaves your subscription active and charges will continue. Double-check where you subscribed before you start the cancellation process.

Mistake 4: forgetting to note your renewal date

If you do not know when your next charge is due, you cannot track whether your cancellation worked. Always screenshot your account dashboard before canceling so you know the renewal date. Then, a few days after that date passes, verify that no new charge appeared on your statement.

Mistake 5: not escalating quickly if charges continue

If you see a charge after cancellation, do not wait. Contact Flexjobs support immediately and file a bank dispute within 30 days of the unwanted charge. The longer you wait, the harder it is to prove you cancelled and the less likely your bank can recover the funds. Stopee recommends acting within 2 days of discovering an unwanted charge.

Checklist: before and after you cancel

Use this checklist to ensure you cancel cleanly and avoid being charged again.

Flexjobs vs. free job boards: should you cancel

Before you finalize your cancellation, ask yourself whether Flexjobs was actually worth the cost for your job search.

If you used Flexjobs and found legitimate, remote jobs that led to offers, the cost may have been worth it. If you signed up out of curiosity or the jobs did not match your skills, cancellation makes financial sense. At Stopee, we believe subscription services should deliver real value; if Flexjobs did not for you, canceling is the right move.

Where to send cancellation notices if needed

For formal, documented cancellation requests or if you need to escalate beyond email, send a cancellation letter to Flexjobs' official billing address. This creates a paper trail that protects you if disputes arise later.

Formal cancellation address

Send cancellation letters via registered mail or courier to:

The Bold LLC
Flexjobs Billing Department
Guaynabo, Puerto Rico, USA

Include in your letter:

• Your full name and account email
• Your Flexjobs account ID (if available)
• The date you subscribed
• Your current subscription plan and renewal date
• A clear statement: "I am hereby requesting immediate cancellation of my Flexjobs subscription effective [date]. Please provide written confirmation of this cancellation and confirm that no further charges will be made."
• Keep a copy for your records

A formal letter sent via courier creates legal documentation that you made every effort to cancel. If Flexjobs continues charging you, this letter proves your intent and strengthens your case with your bank or the DTI.

Philippines escalation contacts

If you need government support:

• Department of Trade and Industry (DTI): dti.gov.ph, Consumer Affairs Group
• Your bank or payment provider: Contact them directly for chargeback and dispute support

Key takeaways and next steps

Canceling Flexjobs is straightforward if you know the right steps and which platform you used. Log into your account (or your App Store or Google Play account), find the cancellation option, confirm your request, and verify the confirmation email arrives. Mark your calendar for your final access date and watch your bank statement to ensure no additional charges appear.

If Flexjobs continues charging you after cancellation, escalate immediately to your bank or the DTI. Under Philippine law, companies like Flexjobs must honor cancellation requests and cannot continue charging without authorization. You have consumer protections in place, and Stopee is here to help you understand them.

For more guidance on canceling other subscriptions, disputing charges, or protecting your rights as a consumer, visit Stopee.com. Stopee has helped thousands of readers cancel unwanted subscriptions, recover unauthorized charges, and navigate subscription disputes with confidence. Your next step is to choose your cancellation method above and take action today-the sooner you cancel, the sooner the charges stop.