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Cancel Cite This For Me: The Right Way

How to cancel cite this for me in the philippines and stop unwanted charges

What cite this for me is and why students subscribe

Cite This For Me is a citation-building tool owned and supported by Chegg that helps you create properly formatted citations in APA, MLA, Chicago, and other academic styles. The service operates as a freemium platform, meaning you can access basic citation features at no cost, but premium features require a paid subscription. Many Filipino students discover this service when they need quick citation help for academic deadlines.

How the service works for philippine users

You access Cite This For Me through a web browser or mobile app. The free version lets you build citations, but with limitations on workspace storage and citation history. When you subscribe to the Premium plan at ₱395 per month (USD $6.99), you unlock ad-free browsing, plagiarism detection, unlimited citations, and direct expert support for essay editing. The subscription renews automatically every month unless you actively cancel it.

In the Philippines, you pay in Philippine pesos through an international payment method linked to your account, such as a credit card or digital wallet. Chegg handles all billing and support, not a separate Philippine team, which means cancellation requests route through Chegg's global support system rather than a local office.

Why stopee created this guide

Stopee (stopee.com) exists to help you navigate subscription cancellations with confidence and avoid hidden charges. Many Filipino users report that they forgot they activated a free trial, missed the cancellation deadline, or couldn't find the cancel button on Cite This For Me's mobile interface. This guide walks you through every step, from spotting your next billing date to confirming your cancellation in writing.

Pricing and what you actually pay

Understanding your Cite This For Me costs helps you decide whether the Premium plan is worth keeping or if cancelling now is your best move.

Plan type Cost per month (PHP) Cost per month (USD) Key features
Free ₱0 $0 Basic citations, limited storage, ads displayed
Premium (current standard) ₱395 $6.99 Ad-free, plagiarism detection, unlimited citations, expert support

When you sign up for a free trial, Cite This For Me often requires a payment method on file. If you don't cancel before the trial ends-usually 7 to 14 days-you're charged automatically. The next month, another ₱395 charge hits your card unless you stop the subscription yourself.

Your consumer rights and what philippine law protects

Philippine consumer protection law is your ally when dealing with unwanted charges and subscription disputes.

What the consumer act of the philippines says about auto-renewal

Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to clear information about subscription terms before you commit, fair billing practices, and the ability to cancel without unreasonable barriers or penalties. The law specifically requires companies to obtain your informed consent before charging you for auto-renewing subscriptions.

If Cite This For Me charged you without clear disclosure of auto-renewal terms, charged you after you submitted a cancellation request in writing, or made cancellation deliberately difficult, you have grounds to dispute the charge with your bank or credit card issuer. Stopee recommends saving all email proof of your cancellation request, as this documentation is essential if you need to escalate a complaint to the Department of Trade and Industry (DTI).

How to escalate if cite this for me refuses your refund

If you cancel promptly but Cite This For Me continues to charge you, or if Chegg support ignores your refund request, you can file a complaint with the DTI Consumer Protection Group. Document every charge, every cancellation email, and every response (or lack of response) from Cite This For Me support. The DTI takes unfair billing practices seriously and can pressure companies to issue refunds to consumers.

When and why you should cancel cite this for me

Not every student needs Premium, and cancelling can free up money for other academic tools or living expenses.

Strong reasons to cancel

  • You only used Cite This For Me once or twice for a single assignment.
  • You've discovered free alternatives like EasyBib, Zotero, or Mendeley for your citation needs.
  • You didn't realize the subscription auto-renewed and you need a refund.
  • The plagiarism detection feature is available through your school library for free.
  • Your budget is tight and ₱395 per month is unsustainable.
  • You completed your degree or course and no longer write academic papers regularly.

Reasons you might keep the subscription

  • You have multiple papers due each semester and use the citation tools frequently.
  • The plagiarism checker catches potential issues before you submit to your professor.
  • The expert essay feedback helps you improve your writing over time.
  • Your school doesn't provide free access to a comparable citation tool.
  • You're in the middle of a major research project and stability matters.

How to cancel cite this for me without getting charged again

Cancelling Cite This For Me is straightforward once you know the exact steps and which support email to use.

Before you cancel: critical checks

Timing is everything with subscriptions. Pro tip: Log into your Cite This For Me account and find your next billing date. Take a screenshot of your current plan and billing details, and note the exact date of your last charge. If your next billing date is in 2 days and you cancel today, you'll lose access to Premium for the remainder of that billing cycle, so confirm you're comfortable with that timing.

Additionally, download or save any citations you've created that you still need. Once you cancel, some users report that citation history becomes harder to access, so it's safer to export or screenshot important citations before your Premium access ends.

Cancellation method 1: cancel through the chegg support portal

The official cancellation route is through Chegg's help center, which manages all Cite This For Me subscriptions.

  1. Open your web browser on a desktop computer (mobile users report navigation issues on the Cite This For Me app).
    • Visit the Chegg support page for Cite This For Me cancellation: https://www.chegg.com/en/contactus/citethisformesupport
    • Look for the question "How do I cancel my CiteThisForMe subscription?"
  2. Sign in using the email address and password attached to your Cite This For Me account.
    • Use the exact email you used when you signed up for Premium.
    • If you've forgotten your password, reset it before attempting to cancel.
  3. Navigate to your account settings or subscription management section.
    • Click "My Subscriptions" or "Account Settings" once you're logged in.
    • Find the Cite This For Me Premium subscription in the list.
  4. Click the "Cancel Subscription" or "Manage Subscription" button.
    • The exact button text may vary slightly depending on when you last logged in.
    • Some accounts show a "View Details" option first; click that to reach the cancel button.
  5. Confirm your cancellation when prompted.
    • The system may ask why you're cancelling; you can skip this or provide brief feedback.
    • Do not click "Pause" or "Temporarily Disable" if you see those options; click "Cancel" to end the subscription completely.
  6. Save the confirmation page or take a screenshot of the cancellation confirmation message.
    • This proof is essential if Cite This For Me charges you again by mistake.
    • Some systems email a confirmation; if you don't receive one within 5 minutes, log back in to verify the cancellation went through.

Warning: Mobile browsers sometimes fail to load the cancellation button properly on the Cite This For Me interface. If you're cancelling on your phone and don't see the cancel option, immediately switch to desktop mode or use a laptop. Stopee has heard from dozens of Filipino users who thought they cancelled on mobile but the system didn't process it.

Cancellation method 2: cancel by email to chegg support

If the web portal doesn't work or you want a written record from the start, email Chegg support directly.

  1. Open your email and draft a new message to wtsupport@chegg.com.
    • This is the official Cite This For Me support email address.
    • Use a clear subject line: "Cancellation Request: Cite This For Me Premium Subscription"
  2. Include the following information in your email body:
    • Your full name (as it appears on your account)
    • The email address tied to your Cite This For Me subscription
    • The date of your last charge (month, day, and year)
    • The amount charged (₱395 or the PHP equivalent)
    • A clear statement: "I request immediate cancellation of my Cite This For Me Premium subscription. Do not charge me again."
    • Your preferred date for cancellation (today's date or the date before your next renewal, if you want to claim the remaining balance of this billing cycle)
  3. Send the email and save a copy in your "Sent" folder.
    • Do not delete this email; you may need it later as proof of your cancellation request.
    • Note the date and time you sent it.
  4. Wait for a response from Chegg support (usually within 2-3 business days).
    • Check your spam or promotions folder if you don't see a reply in your inbox.
    • Chegg will confirm the cancellation in writing; keep this email with your records.
  5. Check your next billing statement to confirm no charge appears.
    • Even after cancellation confirmation, verify that Cite This For Me does not charge you on your next renewal date.
    • If a charge appears after you requested cancellation, contact your bank immediately and provide all cancellation proof to dispute it.

Pro tip: The email method leaves a written trail that protects you legally. If Cite This For Me ignores your cancellation email and charges you again, you have proof of your request and can escalate to the DTI or your bank with confidence. Stopee always recommends the email method if you're concerned about being charged twice.

What happens after you cancel

Understanding the cancellation timeline prevents confusion and unwanted surprises.

Immediate changes to your account

Once your cancellation is confirmed, your Premium features stop working on your next billing date, not immediately. If you cancel on April 10 and your billing renews on April 15, you keep Premium access until April 14 at 11:59 p.m. After that, your account reverts to the free version. You'll see ads again, your citation history may become read-only, and you'll lose access to plagiarism detection and expert support.

Download or export any important citations before your Premium access expires. Some users report that the free version doesn't display all saved citations, so save what you need while you still have access.

Billing and refund expectations

After you cancel, Cite This For Me will not charge you again, assuming your cancellation processed successfully. If you cancelled mid-cycle and your subscription was supposed to renew on, say, April 15, that charge will not appear on your statement or credit card.

Refunds for charges made before your cancellation request depend on how quickly you acted. If you were charged on April 1 and cancelled on April 2, you might qualify for a pro-rated refund for unused time. Email wtsupport@chegg.com with a refund request and cite the Consumer Act of the Philippines (Republic Act No. 7394) if the charge was made without clear auto-renewal disclosure.

Common cancellation mistakes and how to avoid them

You're not alone if cancelling feels stressful-many subscribers miss a step or misunderstand the process, leading to unwanted charges.

Mistake 1: assuming the free trial automatically ends

A free trial for Cite This For Me requires you to enter a payment method upfront. The trial doesn't automatically end when it expires; instead, Cite This For Me charges your card for the first Premium month unless you cancel before the trial deadline. Check your confirmation email to find your trial end date, then set a phone reminder for 2 days before that date to cancel on time.

Mistake 2: cancelling on the mobile app instead of the website

The Cite This For Me mobile app sometimes doesn't show the cancellation button clearly, or the button fails to load entirely. Filipino users frequently report this issue. Always cancel through the desktop website (https://www.chegg.com) or by email to wtsupport@chegg.com. If you must use mobile, open the website in mobile browser view rather than the app.

Mistake 3: not saving proof of cancellation

If you cancel through the web portal and don't screenshot the confirmation message, you have no proof if a charge appears later. Always save confirmation pages, emails, or screenshots. If Cite This For Me charges you after cancellation, your bank will ask for proof of your cancellation request before they dispute the charge.

Mistake 4: confusing "pause" with "cancel"

Some subscription platforms offer a "pause" or "pause billing" option that temporarily stops charges but keeps the subscription active. Pausing is not the same as cancelling. If you want to end the subscription permanently, click "Cancel" or "Cancel Subscription," not "Pause." Stopee recommends re-reading the final confirmation screen to ensure you selected permanent cancellation.

Mistake 5: ignoring charges after cancellation

If a charge appears on your statement after you cancelled, don't ignore it. Contact your bank within 30 days to dispute the charge and provide your cancellation email or screenshot. Banks take these disputes seriously, especially when you have written proof of cancellation. The Consumer Act of the Philippines protects you in this situation, and your bank can refund you even if Cite This For Me claims the cancellation didn't go through.

Your cancellation checklist

Use this checklist before, during, and after cancellation to stay organized and protect yourself.

Step Action Status
1 Log into Cite This For Me and note your next billing date [ ] Done
2 Take a screenshot of your current plan and last charge date [ ] Done
3 Download or save all citations you need to keep [ ] Done
4 Cancel through the Chegg portal OR email wtsupport@chegg.com [ ] Done
5 Save the cancellation confirmation (screenshot or email) [ ] Done
6 Check your next billing statement to confirm no charge appears [ ] Done

Comparing cite this for me to similar citation tools

Before cancelling permanently, you might want to explore whether a free alternative serves your needs better.

Tool Cost in PHP Key features Best for
Cite This For Me Premium ₱395/month Ad-free, plagiarism detection, expert support Students needing comprehensive features
Cite This For Me Free Free Basic citations, ads shown One-off citation needs
EasyBib (free version) Free Basic citations, limited plagiarism check Quick citations without cost
Zotero Free Citation management, bibliography building, browser plugin Researchers managing large paper collections
Mendeley Free (basic), ₱799+/year (premium) Citation management, collaboration, PDF annotation Academic teams and long-term research projects

If you only need citations for occasional assignments, the free version of Cite This For Me, EasyBib, or Zotero covers your needs without the monthly cost. Stopee recommends trying these free tools before re-subscribing to Premium.

What to do if you've already been charged unfairly

If Cite This For Me charged you multiple times, didn't honour your cancellation, or billed you without clear disclosure of auto-renewal terms, you have remedies under Philippine consumer law.

Step 1: gather your evidence

Collect all email confirmations, cancellation requests, screenshots of charges, and bank statements showing the Cite This For Me charges. Create a folder (digital or physical) with every document dated and labelled. This evidence is your case if you need to escalate.

Step 2: contact chegg support formally

Email wtsupport@chegg.com with the subject "Refund Request: Unauthorized Cite This For Me Charges" and include all relevant dates, amounts, and a clear explanation of why the charges were unfair (e.g., auto-renewed after you cancelled, charged without clear consent, cancelled but charged again). Give Chegg 7 business days to respond and issue a refund.

Step 3: dispute the charge with your bank

If Chegg doesn't respond or refuses your refund, contact your credit card company or bank and file a dispute for the unfair charge. Provide your cancellation email, screenshots, and this guide as supporting evidence. Banks in the Philippines take consumer protection seriously and will often reverse charges when you have proof of your cancellation request.

Step 4: file a complaint with the department of trade and industry

If your bank reverses only part of the charge or you're still unsatisfied, file a formal complaint with the DTI Consumer Protection Group. Cite the Consumer Act of the Philippines (Republic Act No. 7394) and include all evidence. The DTI can pressure Chegg to issue refunds and can penalize the company for unfair billing practices.

Key takeaways and your next steps

Cancelling Cite This For Me is simple once you know the process. Whether you're cancelling because you no longer need Premium features, you found a cheaper alternative, or you're frustrated with auto-renewal, the steps are the same: log in, navigate to subscriptions, cancel, and save proof. If Cite This For Me charges you after you cancel, you have legal recourse under Philippine consumer protection law, and your bank will back you up with the right documentation.

Your action today: If you've decided to cancel, use the email method (wtsupport@chegg.com) to leave a written record. Include your full name, subscription email, last charge date and amount, and a clear cancellation request. Set a phone reminder to check your next billing statement and confirm the charge doesn't appear. Stopee (stopee.com) has helped thousands of consumers like you cancel unwanted subscriptions, avoid duplicate charges, and reclaim control of their budgets. You're in control-cancel with confidence, and don't let hidden auto-renewals cost you another peso.

Where cite this for me is located

Cite This For Me operates as a service under Chegg, Inc. Support and billing are handled through Chegg's global customer service team. There is no physical office in the Philippines; all cancellations and disputes are processed through Chegg's support portal or via email to wtsupport@chegg.com. If you need to escalate a complaint about unfair billing, contact the Department of Trade and Industry (DTI) in the Philippines or your local bank's dispute resolution team. Stopee recommends keeping all communication records and escalating through official channels if Chegg fails to resolve your refund request within 7 business days.

FAQ

Cite This For Me is an education service that helps users create citations in various styles like APA, MLA, and Chicago. It offers both free and premium plans.

To cancel Cite This For Me, you can follow the steps on the Chegg support page, send an email to wtsupport@chegg.com, or contact support via phone or chat.

Before canceling, check your next billing date, take a screenshot of your current plan, and save any important citations or data to avoid losing access.

Cite This For Me's terms indicate that subscriptions renew automatically, so it's important to cancel before the next billing date to avoid further charges.

After cancellation, your access to Cite This For Me will continue until the end of the current billing cycle, and any unused benefits will not roll over.