Manage I Can Read Books

How to cancel i can read books in the philippines and avoid surprise charges

What i can read books is and why you might want to cancel

I Can Read Books is a digital reading platform that gives children and parents access to a library of e-books and audiobooks through a paid subscription model. If you signed up to test the service for your child's reading practice, completed a school project, or simply found the cost no longer fits your budget, cancelling cleanly and on time matters. At Stopee, we know that many Philippine families subscribe to educational services with good intentions but then struggle to locate the cancellation button when they need it.

The service operates on an auto-billing cycle, which means your payment method gets charged automatically at the start of each billing period unless you cancel before that date arrives. This is where confusion happens: the sign-up process is simple, but cancellation details are buried, and several users report continued charges weeks after they thought they had stopped their subscription.

Pricing and billing structure

I Can Read Books displays all prices in United States dollars (USD), not Philippine pesos (PHP). Your actual charge will depend on your bank's foreign exchange rate on the transaction date. Here is what the published plans look like:

These rates are approximate and will shift with the Philippine peso's daily value against the dollar. Always check your statement after payment to confirm the exact amount charged in pesos.

Where you signed up matters

Your cancellation method depends entirely on where you created your subscription. If you signed up directly on the I Can Read Books website or mobile web app, you must cancel there. If you subscribed through Apple's App Store or Google Play Store on a phone or tablet, you must cancel inside that payment platform instead. This is the single biggest reason cancellations fail: people cancel in the wrong place and think the service ignored them.

Your rights under philippine consumer law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you purchase goods and services, including digital subscriptions. This law gives you the right to cancel services and receive refunds under specific conditions, particularly if the service does not match its description or if the company engages in unfair billing practices.

Under the Consumer Act, you have the right to clear information about what you are buying, transparent pricing, and fair cancellation terms. If I Can Read Books continues to charge you after you have cancelled or if the refund process is unreasonably delayed, you can escalate your complaint to the Department of Trade and Industry (DTI) or your local Consumer Affairs Office. Keep all screenshots, emails, and payment records as evidence.

How to cancel i can read books step by step

Before you cancel: essential preparation

Taking 5 minutes to prepare now will prevent disputes later. Screenshot your account page, your next billing date, and your current subscription status right now, before you attempt to cancel.

1. Open I Can Read Books and log into your account
2. Navigate to your Account Settings or Subscription page
3. Take a clear screenshot showing:
   • Your active plan name and price
   • Your next renewal or billing date
   • Your email address on file
4. Search your email inbox for the original receipt or welcome email
5. Save all screenshots to a folder on your computer or phone

Pro tip: If you subscribed through App Store or Google Play, open that app now and check your subscription there too - you may need to cancel in two places.

Cancellation through the website or web app

This is the most direct route if you signed up on icanreadonline.com or the I Can Read Books mobile web interface.

1. Go to icanreadonline.com and sign in with your email and password
2. Click on Account, Profile, or Settings (exact label varies)
3. Look for Subscription or Billing Settings
4. Find your active subscription plan and click Cancel Subscription or Cancel
5. You may see a retention offer or a survey - you can skip both
6. Confirm the cancellation when prompted
7. You will see a confirmation message on screen
8. Take a final screenshot of the confirmation
9. Check your email within 2 minutes for a cancellation confirmation email

Warning: If the cancel button does not appear or the page loops back to your plan details, try these steps: clear your browser cache, try a different browser (Chrome, Firefox, Safari), or wait 10 minutes and try again. If the button still will not work, proceed to the email method below.

Cancellation through app store (Apple)

If you subscribed using an Apple device and your Apple ID, you must cancel inside the App Store settings, not inside the I Can Read Books app itself.

1. Open Settings on your iPhone or iPad
2. Tap your name at the top of the settings menu
3. Tap Subscriptions
4. Find and tap I Can Read Books
5. Tap Cancel Subscription
6. Select a reason (optional) and confirm
7. You will see "Expires on [date]" - note this date
8. Take a screenshot showing the cancellation confirmation

Your access will continue until the expiry date shown, then automatically stop. You will not be charged again after this date.

Cancellation through google play

If you subscribed on an Android device using Google Play, cancel your subscription in the Google Play Store app or website.

1. Open the Google Play Store app on your Android device (or visit play.google.com in a browser)
2. Tap your profile icon in the top right
3. Tap Payments and subscriptions, then Subscriptions
4. Find and tap I Can Read Books
5. Tap Cancel subscription
6. Select a reason and confirm
7. Google will show your cancellation confirmation and final billing date
8. Screenshot this confirmation

Like Apple, your access ends on the final billing date, and no further charges will apply.

Cancellation by email if the website button fails

If you have tried the website method and the cancel button is not responding, email the support team directly.

1. Open your email client and create a new message
2. Address it to: online@icanreadsystem.com
3. Use the subject line: Subscription Cancellation Request
4. Write a clear message:
   • Include your full name
   • Include the email address tied to your I Can Read Books account
   • State your request: "I request to cancel my I Can Read Books subscription effective immediately"
   • Include your next billing date (from your screenshots)
   • Ask for written confirmation of cancellation
5. Attach one screenshot of your subscription page showing the active plan
6. Send and save a copy for your records

Pro tip: Send the email from the same email address that is registered with your I Can Read Books account. This makes it faster for the support team to locate your profile.

What happens after you cancel

Your immediate access and timeline

After you cancel, your access does not stop instantly - it continues through the end of your current billing period. If you cancel on the 15th of the month and your renewal date is the 1st of next month, you keep reading access until the 1st. This grace period is standard and gives you time to download or screenshot any reading progress your child has made.

You will receive a confirmation email within 1 to 2 hours. If you do not see it in your inbox, check your spam or promotions folder. The email will state your cancellation date and your final access date.

Checking your statement after cancellation

Monitor your credit card, debit card, or online banking account for the next 5 days. Your cancellation should prevent any charge at the next renewal cycle. If a charge appears after your cancellation confirmation date, that is an error. At Stopee, we advise immediate action if this happens: do not wait for the company to resolve it on its own.

1. Check your bank statement or card balance daily for 5 days after cancellation
2. If a charge appears on or after your cancellation date, take a screenshot
3. Email online@icanreadsystem.com with:
   • Your cancellation confirmation email (forward it)
   • Your bank statement showing the unwanted charge
   • A request for an immediate refund
4. Also file a dispute with your bank (most banks allow 60 to 90 days)

Asking for a refund

The company states that subscriptions can be cancelled anytime, but it does not publicly guarantee refunds for the current billing period if you cancel mid-cycle. However, you may request one through email. The Consumer Act of the Philippines supports your right to request a refund if you cancel within a reasonable time frame or if the service did not deliver as promised.

Send a refund request to online@icanreadsystem.com with this subject: Refund Request for I Can Read Books Subscription. Include your cancellation confirmation, the date you cancelled, and a clear explanation of why you believe you deserve a refund (for example, "I cancelled within 2 days of subscribing" or "The app did not work properly"). Expect a reply within 5 to 7 business days.

Common mistakes that block your cancellation

Cancelling feels simple until it does not - and when cancellation fails, the frustration is real, especially when you are billed again without expecting it.

• Cancelling in the wrong place: Logging out after you cancel and thinking it is done. Cancellation requires you to actively click a button in settings or account. Logging out is not the same as cancelling.
• Using the app instead of the website: The I Can Read Books app does not let you cancel - you must use the website or web app. Many users tap around the app looking for a cancel button that does not exist there.
• Forgetting to save screenshots: Without proof of your cancellation request and the date you made it, disputes are harder to win. Your bank will ask for proof.
• Cancelling through the wrong payment platform: If you subscribed through App Store, cancelling on the website will not work. You must cancel in App Store settings on your device.
• Not checking your bank statement: Some users cancel and assume everything is fine until they notice a surprise charge weeks later. Check your statement within 5 days of your next billing date.
• Ignoring the confirmation email: If you do not receive a confirmation within 2 hours, your cancellation may not have gone through. Log back in and try again or contact support.

Checklist before and after you cancel

Comparing i can read books to free reading alternatives in the philippines

If cost is why you are cancelling, you have options. The Philippines has excellent free and low-cost children's reading resources that Stopee recommends exploring before you commit to another paid service.

What to do if the company refuses to cancel or keeps charging you

Cancellation disputes are rare but do happen. If you have sent a cancellation request and the company continues to charge your card without responding to your emails, escalate formally.

1. Gather all evidence:
   • Your cancellation email and any cancellation confirmation
   • Screenshots of your account showing the active subscription
   • Bank statements showing unwanted charges
   • All emails between you and the company
2. Contact your bank or payment provider and file a dispute for any charges after your cancellation date
3. File a formal complaint with the Department of Trade and Industry (DTI) at dti.gov.ph or contact your local DTI office
4. Include the company address (see below), all evidence, and a clear timeline of events
5. The DTI will investigate and can mandate a refund if the company is at fault

Under the Consumer Act of the Philippines, you are protected against unfair billing and deceptive practices. Stopee has helped thousands of consumers navigate disputes like this, and your case is valid if you have proof of cancellation and proof of unwanted charges.

Contact information for i can read books

I Can Read Books is operated by The Bookmark, Inc., a publisher of educational children's materials. If you need to reach the company to cancel, dispute a charge, or ask for a refund, use these verified channels:

• Email: online@icanreadsystem.com
• Website: icanreadonline.com
• Support portal: icanread.io

The company does not publish a phone number or live chat support, so email is your primary contact method. Response times typically range from 24 to 72 hours during business days.

Final steps and your next move

Cancelling I Can Read Books is straightforward once you know where to look. The process takes 5 minutes on the website, a few taps in App Store or Google Play, or one email to support. The real skill is getting proof and monitoring your account afterward so surprise charges do not catch you off guard.

Use the step-by-step guide above matched to your sign-up method, save your screenshots, and check your bank statement within 5 days of your old renewal date. If a charge appears anyway, your bank and the DTI are ready to back you up. Stopee is here to remind you that you have the right to cancel anytime, and companies must honor that right clearly and promptly. Do not let confusing interfaces or slow support prevent you from taking control of your subscription. Start your cancellation today, and reclaim that monthly budget for something that matters more to your family.