Manage Lawcrossing

How to cancel lawcrossing and avoid hidden charges: your complete philippine guide

Understanding lawcrossing and what you're paying for

Lawcrossing is a legal job board that connects lawyers, paralegals, law students and other legal professionals with job opportunities across different practice areas. You subscribe to access their complete listing database rather than searching job posts individually. The service operates from the United States (headquarters in Pasadena, California) but remains accessible to Philippine users, though the cancellation process is more complicated than it should be.

What lawcrossing actually offers

Your subscription gives you full access to law-related job postings updated regularly. You are not paying for job placement, interview guarantees or career coaching. The service simply provides visibility into openings so you can apply directly. Many users sign up because the introductory offer appears affordable, but the automatic renewal system catches people off guard when the trial period ends.

Pricing breakdown for philippine users

Lawcrossing advertises an introductory rate of $1.25 (approximately ₱71) weekly for the first 12 weeks, then converts to the standard rate of $25.00 (approximately ₱1,412) every four weeks. Because the service charges in US dollars, your actual peso amount depends on the current exchange rate at the time of billing. The automatic renewal happens whether you actively use the platform or not, which is where most cancellation issues originate.

Why you might want to cancel lawcrossing

Understanding your reasons for cancellation helps you decide whether to cancel immediately or wait until a specific date. At Stopee, we help thousands of users assess whether a subscription still matches their needs. Common reasons for cancellation include finding employment, discovering better job boards, unexpected charges, or simply not using the service enough to justify the cost.

Signs you should cancel right now

You should cancel if you have secured employment and no longer need active job searching. You should also cancel if you notice charges appearing on your statement without authorisation, if the jobs posted are not relevant to your practice area or location, or if you have not logged in or applied for positions within the last 30 days. If you signed up on impulse and realised the service does not match your job search strategy, cancelling before the next billing date prevents wasted money.

Situations where you might delay cancellation

Keep your subscription active if you are in an active job search and the listings genuinely lead to interviews. If you are mid-application to positions you discovered through Lawcrossing, waiting until those opportunities conclude prevents unnecessary pause. Additionally, if you are close to the end of your trial period and already know cancellation is coming, timing your call strategically ensures the company processes it before your next charge posts.

How to cancel lawcrossing by phone

The only verified cancellation method for Lawcrossing is a direct phone call to their US-based support team. This process is straightforward once you know exactly what to do and when to do it. Stopee recommends preparing your account details before dialling so your call stays efficient and documented.

Preparation steps before calling

First, log into your Lawcrossing account and screenshot your current subscription status, membership level and billing date. Write down the exact amount of your last charge (whether $1.25 weekly or $25.00 every four weeks) and the date it posted to your payment method. Search your email inbox for all Lawcrossing correspondence including welcome emails, billing receipts and trial notifications. Locate the email address you used to create your account and the name registered on the profile.

Pro tip: Save these details in a text file on your phone before calling. Having this information ready prevents the support agent from putting you on hold while they search your account manually.

• Screenshot your account dashboard showing current plan and status
• Write down your billing date and last charge amount
• Find your signup email address and account holder name
• Locate any transaction reference numbers from your payment statement
• Note the current date and time in your local timezone (Philippines Standard Time)

The phone cancellation process

Call the Lawcrossing support line at (800) 973-1177 during business hours, which are 8:00 a.m. to 4:00 p.m. Pacific Standard Time (PST), Monday to Friday, excluding US holidays. Warning: PST is 15 to 16 hours behind Philippine Standard Time depending on daylight saving, so you will need to call early morning (1:00 a.m. to 8:00 a.m. Philippines time) to reach them during their business hours. This timing challenges many Philippine users, so mark a calendar reminder at least two days before your billing date.

1. Calculate the correct time to call by converting 8:00 a.m. PST to your Philippines timezone (approximately 12:00 a.m. to 1:00 a.m. the same calendar day)
2. Dial (800) 973-1177 from your Philippines phone number (international dialling may apply; verify with your carrier if charges apply for US calls)
3. When the agent answers, provide your email address and full name registered on the account
4. State clearly: "I want to cancel my subscription effective immediately and need confirmation that no further charges will be applied"
5. Confirm with the agent that your cancellation is processed and ask for a cancellation reference number or confirmation code
6. Request the agent email you a cancellation confirmation within 24 hours to the email address on your account
7. Before hanging up, verify the exact date your access ends and when your final billing cycle closes

What to expect during the call

The Lawcrossing support agent may ask why you are cancelling, but you are not obligated to provide detailed reasons. A simple "I have completed my job search" or "The service is no longer needed" suffices. The agent might offer to pause your subscription temporarily or discount your next billing cycle; decline if you are certain you want cancellation. Request written confirmation via email so you have documentation of the cancellation date and time.

Pro tip: Stay on the line until the agent explicitly states your subscription is cancelled and provides a reference number. Do not hang up based on assumption alone.

What happens after you cancel lawcrossing

Cancelling Lawcrossing stops future charges immediately if processed before your next billing cycle. Your account access may remain active until the end of your current billing period, depending on the agent's discretion. Stopee advises monitoring your account and payment statements for at least 30 days after cancellation to confirm no additional charges appear.

Access and billing after cancellation

Once you cancel, Lawcrossing will not charge you for another billing cycle. Your account may show as "inactive" or "cancelled" when you log in, but past charges remain on your statement. If the company charged you after you cancelled, that is a billing error that requires immediate escalation. Check your credit card, debit card or digital payment app (such as GCash or Maya) for any unexpected posts within 7 to 14 days after your cancellation call.

Requesting a refund after cancellation

Refunds depend on when you cancel within your billing cycle. If you cancel within 7 to 14 days of being charged (depending on Lawcrossing's stated policy), you may be eligible for a partial or full refund of that charge. The Lawcrossing terms indicate a 14-day free trial, which means charges within 14 days of signup may be refundable. Request this explicitly during your cancellation call by saying: "I was charged on [date]. Can you process a refund since I am within 14 days of my trial start?"

If the agent denies a refund you believe you are entitled to, escalate by emailing contact@lawcrossing.com with your cancellation reference number, screenshot of the charge and the date you called to cancel. State that you are requesting a refund under the 14-day trial terms published on their website.

Your consumer rights and what lawcrossing must do

As a consumer in the Philippines, you are protected by the Consumer Act of the Philippines (Republic Act No. 7394). This law requires that all subscriptions be transparent about automatic renewal terms, billing dates and cancellation methods. Lawcrossing's requirement to cancel by phone rather than offering online self-service cancellation may violate these protections if the process is deliberately hidden or unreasonably difficult.

Key rights under philippine consumer law

Republic Act No. 7394 entitles you to clear information about subscription terms before you pay, including automatic renewal clauses and cancellation instructions. The company must inform you of billing amounts, cycles and dates. If Lawcrossing fails to provide this information clearly or makes cancellation unreasonably complicated, you have grounds to file a complaint with the Department of Trade and Industry (DTI) or the National Bureau of Investigation - Anti-Cybercrime Division (NBI-ACD) if the service involves online fraud.

You also have the right to a refund if you were charged after cancellation, if you were not informed of the automatic renewal terms before signup or if the service materially fails to deliver what you purchased. Stopee recommends documenting every interaction with Lawcrossing, including call dates, agent names and confirmation numbers, to support a consumer complaint if needed.

Escalation options if lawcrossing refuses to cancel

If Lawcrossing's support team refuses to cancel your subscription or continues charging you after you request cancellation, file a formal complaint with the Department of Trade and Industry (DTI). The DTI Consumer Protection Group investigates unauthorised billing and unfair cancellation practices. Provide your cancellation reference number (if given), screenshots of charges that posted after cancellation and copies of any emails or notes from your support calls.

You can also dispute the charges with your credit card company, debit card issuer or digital payment service (GCash, Maya) by reporting unauthorised transactions. Most payment processors reverse fraudulent charges within 30 to 60 days if you provide evidence of cancellation.

Common mistakes that delay or prevent cancellation

Cancellation problems are frustrating, especially when you have already made the decision to stop paying. Many Philippine users miss cancellation deadlines or forget to confirm the cancellation because the process feels unclear. Here are the mistakes that most often extend unwanted charges.

Missing the billing date by calling too late

Lawcrossing charges automatically on your billing date. If you call to cancel after that date has passed, the charge posts to your account before the cancellation takes effect. To avoid this, calculate your billing date immediately and call at least 2 to 3 days before. Do not wait until the last day because time zone confusion and call hold times can delay the cancellation processing until after your charge posts.

Trying to cancel via email or live chat

Lawcrossing's only verified cancellation method is a phone call. Sending cancellation requests via email or live chat will not work, even though support staff may acknowledge your message. The company's terms explicitly require phone cancellation before your billing date. Stopee has seen countless users waste time emailing contact@lawcrossing.com without result. Pick up the phone; email is only useful for escalation after a failed phone cancellation or to document a dispute.

Not asking for written confirmation

If you end a cancellation call without a reference number or confirmation email, you have no proof the cancellation was processed. If Lawcrossing charges you again, you cannot prove you attempted to cancel. Always request a cancellation confirmation number during the call and ask the agent to email you written proof within 24 hours. Save that email forever.

Assuming your trial period is longer than it actually is

The 14-day free trial is counted from your signup date, not from when you first use the service. If you created an account on 1 January but did not log in until 5 January, your trial ends 14 days from 1 January, not 14 days from your first login. Count your deadline carefully and mark it on a calendar at least one week before it expires.

Timeline and checklist for cancelling lawcrossing

Use this timeline to stay on track and avoid unexpected charges. Stopee recommends setting phone reminders for each milestone so cancellation happens on your schedule, not Lawcrossing's.

Pre-cancellation checklist

• Screenshot your Lawcrossing account dashboard and subscription details
• Write down your billing date in MM/DD/YYYY format
• Find your signup email address and the name on your account
• Locate your last billing receipt or statement reference number
• Set a phone reminder for 2 days before your billing date
• Calculate the correct time to call (8:00 a.m. PST in Philippines time)
• Have a pen and paper ready to record the cancellation reference number and agent name

Post-cancellation checklist

• Request written confirmation of cancellation via email during your call
• Receive the cancellation reference number and agent name verbally
• Save all Lawcrossing cancellation emails in a dedicated folder
• Check your email within 24 hours for the promised confirmation
• Monitor your payment method for 30 days to ensure no charges post
• If a charge posts after cancellation, contact your card issuer or payment app immediately

Comparing lawcrossing to alternative legal job boards

Before cancelling Lawcrossing, consider whether another legal job board might serve you better. Stopee recommends evaluating alternatives that offer easier cancellation and lower cost barriers. Some legal job boards do not use automatic renewal, charge only for placement success or offer transparent month-to-month cancellation.

How stopee helps you cancel subscriptions with confidence

Cancelling Lawcrossing or any subscription should not feel stressful or time-consuming. Stopee (stopee.com) has helped thousands of consumers cancel unwanted services, recover overcharged amounts and navigate confusing cancellation policies. Our platform provides step-by-step cancellation guides, agent scripts and template emails so you stay in control of your money and time.

At Stopee, we understand that automatic renewal traps, hidden cancellation methods and overseas support teams create barriers for Philippine users. We research each service's actual cancellation process, test the steps ourselves and flag the tricks companies use to delay cancellation. When you use Stopee, you avoid the mistakes that lead to wasted charges and failed cancellation attempts.

Final steps and contact information for lawcrossing

You now have everything needed to cancel Lawcrossing quickly and confirm the cancellation in writing. Remember to call at least 2 to 3 days before your billing date, request a confirmation number and ask for written proof via email. If Lawcrossing charges you after cancellation, escalate immediately to your payment provider or the Department of Trade and Industry.

Lawcrossing contact and address information

For cancellation, call (800) 973-1177 during 8:00 a.m. to 4:00 p.m. PST, Monday to Friday. For escalation or disputes, email contact@lawcrossing.com and reference your cancellation date and confirmation number. The company's Consumer Privacy Department is located at Ephraim, Utah (mailing address listed in their privacy documentation). Their corporate headquarters is in Pasadena, California.

Stopee recommends filing a formal complaint with the Department of Trade and Industry if Lawcrossing refuses to honour your cancellation request or continues charging you after cancellation. Provide your call date, cancellation reference number and payment statement screenshots showing unauthorised charges. The DTI investigates subscription disputes and can compel refunds for consumers victimised by unfair cancellation practices. Stopee has helped thousands of consumers cancel recurring charges and recover their money through proper escalation. Use this guide, stay organised and reclaim control of your subscription spending.