Manage Foreclosure.Com

How to cancel Foreclosure.Com and stop unwanted charges in the philippines

What Foreclosure.Com is and why you may want to leave

Foreclosure.Com is a paid property listing platform that specializes in foreclosures, pre-foreclosures, tax liens, and distressed real estate across the United States. The service operates from Boca Raton, Florida, and offers access to a national database of troubled properties, comparable sales data, and owner contact information. If you signed up during a free trial or for a short research project, you may now be facing monthly charges you no longer need.

Understanding your subscription and the auto-renewal trap

Foreclosure.Com operates on a straightforward but risky model. You start with a 7-day free trial, after which the account automatically converts to a paid monthly subscription at $39.80 USD (approximately ₱2,249 based on current exchange rates) unless you cancel before the trial ends. This auto-renewal structure is common among property research platforms, but it catches many users off-guard because the cancellation deadline arrives quickly and falls during a window when most people are still testing the service.

The platform also offers a weekly subscription at $9.95 USD (approximately ₱562), which is useful for short-term research but carries the same automatic renewal risk. Your bank may add foreign transaction fees on top of the base charge, making each monthly renewal more expensive than the advertised price.

Pro tip: If you are still within the 7-day free trial, cancelling now prevents any charge at all. After day 7, you will be billed the full monthly amount, even if you cancel immediately afterward. Check your sign-up email for the exact trial end date.

Why Foreclosure.Com may not be right for filipino users

Foreclosure.Com charges in US dollars only, with no local Philippine peso pricing, no GCash or Maya payment integration, and no customer support available in Filipino. You are also accessing a US-focused property database, which limits usefulness for most Philippine-based investors or researchers. If you joined mainly to explore the trial and have now lost interest, Stopee recommends you cancel immediately to avoid continued foreign currency charges hitting your card each month.

Many Filipino users report surprise charges appearing on their statements weeks after they thought they had cancelled. This happens because the cancellation process is not always intuitive, and some users mistake removing a saved payment method for actually cancelling the subscription. Stopee exists to help you navigate this exact scenario.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you against unfair subscription practices, misleading billing, and automatic renewal schemes that lack clear consent. This law gives you the right to cancel your subscription at any time, and it requires companies to clearly disclose auto-renewal terms before charging you.

What the law guarantees you

Under the Consumer Act, Foreclosure.Com must provide you with a simple, non-deceptive way to cancel your subscription. The company cannot hide the cancellation option, charge you a penalty for cancelling, or make you call a US support line as the only cancellation method. You also have the right to a refund if the service charged you after your legitimate cancellation request, provided you cancelled within the first 14 days of the billing cycle.

If Foreclosure.Com refuses to refund charges after you cancelled, or if the cancellation process was deliberately obscured, you can file a complaint with the Department of Trade and Industry (DTI) in the Philippines. The DTI enforces consumer protection standards and can pressure the company to issue refunds or reverse charges.

Your refund timeline and escalation path

Request a refund within 30 days of the charge you dispute. If Foreclosure.Com denies your refund request, submit evidence of your cancellation attempt (screenshots, timestamps, confirmation emails) to the DTI Consumer Complaint Center. Include your full name, account email, the date you cancelled, the date you were charged, the amount in USD and PHP, and your card details (last four digits only). Stopee recommends keeping copies of all communications with Foreclosure.Com before you escalate to the DTI.

Pricing breakdown and what you are paying for

Foreclosure.Com offers two subscription tiers, both subject to automatic renewal unless you cancel before the free trial ends or the billing date arrives.

Both plans include access to the nationwide foreclosure listings, owner contact information, comparable sales data, and the ability to save searches and receive alerts. The difference is the renewal frequency and price. Neither plan includes a money-back guarantee after the free trial ends, so cancelling before day 7 is your only way to avoid a charge.

Warning: The PHP amounts shown above are approximate based on a 1 USD to 56.5 PHP conversion rate. Your actual PHP charge will depend on your bank's exchange rate on the transaction date, which is usually slightly higher. Some banks also add a 1-2% foreign transaction fee, pushing the total cost to around ₱2,290-₱2,330 per month.

How to cancel Foreclosure.Com step by step

You have three cancellation routes: through your online account, by email, or by mail. The fastest and most secure method is the online dashboard, but each option requires you to follow specific steps to ensure the cancellation is recorded and confirmed.

Cancel through your Foreclosure.Com account dashboard

This is the quickest and most verifiable cancellation method because the system generates an immediate confirmation that you can screenshot.

1. Open your web browser and go to www.foreclosure.com.
2. Click the Log In button and enter your email address and password.
   • If you forgot your password, click "Forgot Password" and reset it using your email before proceeding.
3. Once logged in, locate the account menu (usually at the top right of the page or in a hamburger menu on mobile) and select "Account Settings" or "Billing" or "Profile".
   • The exact label varies, but it will be under your username or initials.
4. Look for a "Cancel Membership" or "Cancel Subscription" button on the Billing or Subscription page.
   • Do not assume the first prompt is the final step. Read every page carefully.
5. Click the cancel button and follow the on-screen prompts until you see a confirmation message.
   • Foreclosure.Com may show you retention offers (discounts, free months, etc.). Ignore these if you are certain you want to cancel.
   • The site may also ask why you are cancelling. You do not have to answer, but answering honestly can help the company improve its service.
6. Take a screenshot of the final confirmation page showing your cancellation is complete.
   • Look for text that says "Cancellation confirmed", "Your membership has been cancelled", or a date showing when your access will end.
7. Save this screenshot to your phone or computer, along with the timestamp and URL of the page.
8. Check your email inbox and spam folder within 15 minutes for a cancellation confirmation email from Foreclosure.Com.
   • Forward this email to yourself or print it as a backup record.

Pro tip: Complete this cancellation at least 2-3 hours before your free trial ends or your next billing date. This gives the system time to process your request and prevents any overlap where you are charged while your cancellation is pending.

Cancel by email if the website method fails

If you cannot find the cancel button on the website, or if the website cancels but you still see a charge, use the email cancellation route as a backup.

1. Open your email client and create a new email addressed to the Foreclosure.Com support email address (check your account dashboard or the Terms & Conditions page on the Foreclosure.Com website for the current support email).
   • If no email is listed, visit the contact page at www.foreclosure.com/contact or search for "Foreclosure.Com customer support email".
2. Write a clear subject line: "Cancellation Request - [Your Email Address]".
   • Example: "Cancellation Request - juan.dela.cruz@email.com"
3. In the email body, include:
   • Your full name
   • Your Foreclosure.Com account email address
   • Your request to cancel the subscription effective immediately
   • The date you want the cancellation to take effect (today's date)
   • A request for written confirmation once the cancellation is complete
4. Example email text: "I request to cancel my Foreclosure.Com subscription effective immediately. My account email is [your email]. Please confirm this cancellation in writing within 24 hours. Thank you."
5. Send the email and note the exact time you sent it.
6. Wait for a response within 24-48 hours. If you do not hear back, Stopee recommends sending the cancellation request again and copying it to multiple addresses if available.
7. When you receive the confirmation email, save it to a permanent folder or print it.

Warning: Email cancellations can be slower to process than online cancellations. If your billing date is within 24 hours, use the website method instead. If you have already paid for a month you do not want, email cancellation still prevents charges from renewing next month.

Cancel by mail as a formal record

Mailing a cancellation request creates a timestamped paper trail, which is useful if you later dispute a charge with your bank or file a complaint with the DTI.

1. Prepare a letter addressed to Foreclosure.Com at their registered contact address:
   • Foreclosure.Com
     1825 NW Corporate Blvd, Suite 110
     Boca Raton, FL 33431
     USA
2. Write a simple cancellation letter that includes:
   • Your full name
   • Your Foreclosure.Com account email address
   • A clear statement: "I request to cancel my subscription effective immediately."
   • The date you are sending the letter
   • Your contact phone number (optional but recommended)
3. Example letter:

   [Your Name]
   [Your Address]
   [Your Phone Number]
   [Date]
   
   Foreclosure.Com
   1825 NW Corporate Blvd, Suite 110
   Boca Raton, FL 33431
   USA
   
   Dear Foreclosure.Com,
   
   I request to cancel my subscription to Foreclosure.Com effective immediately. My account email is [your email]. Please confirm this cancellation in writing and confirm that no future charges will be applied to my account.
   
   Thank you,
   [Your Name]

4. Print the letter and sign it by hand.
5. Place it in an envelope with a stamp and address it to the Foreclosure.Com mailing address shown above.
6. Send it via registered mail or a courier service that provides a tracking number (e.g., LBC, JRS Express). Keep your receipt and tracking number.
7. Allow 7-10 business days for delivery and processing.
8. Follow up with an email citing your registered mail receipt number if you do not hear back after 2 weeks.

Stopping your subscription by mail is slower but creates a formal record that Foreclosure.Com received your cancellation request on a specific date. This is especially valuable if you later need to prove to your bank or the DTI that you cancelled in a timely manner.

What happens after you cancel

Cancellation is not the same as immediate access loss, and understanding the timeline after you hit cancel helps you verify that the process worked.

The grace period and final access date

When you cancel, Foreclosure.Com usually allows you to access your account until the end of your current billing cycle. For example, if you cancel on the 10th of the month but your billing cycle renews on the 25th, you retain access until the 25th at no extra cost. After that date, your login will no longer work, and your saved searches and alerts will stop.

Some users expect access to end immediately after cancelling, but this is not typical. Save any property listings, notes, or saved searches you need before your access date expires.

Confirming the cancellation and preventing re-billing

After cancellation is complete, log back into your Foreclosure.Com account 24 hours later to verify that the cancellation has stuck. Look for a message that says "Your subscription is cancelled" or check that the Cancel Membership button is no longer available. If the system still shows an active subscription, contact support immediately because your cancellation may not have been processed.

Most importantly, monitor your bank or credit card statement for the next 60 days. If Foreclosure.Com charges you after your cancellation, immediately dispute the charge with your bank and file a complaint with the DTI, citing your cancellation confirmation screenshot or email as proof you requested to stop the service.

Refunds and what to do if you were charged wrongly

Foreclosure.Com does not offer automatic refunds after your free trial ends, even if you cancel the same day you were charged. However, you can request a refund if you were charged after a legitimate cancellation request, or if you cancelled within the first 14 days of your monthly billing cycle.

How to request a refund

Email Foreclosure.Com support within 30 days of the charge and provide:

• Your account email address
• The exact date you requested cancellation (with screenshots or confirmation email)
• The date and amount you were charged (in both USD and PHP)
• The last four digits of the card charged
• A clear statement that you request a refund due to a charge after cancellation

Foreclosure.Com will review your request and respond within 5-7 business days. If they approve the refund, it will appear in your bank account within 10-15 business days. If they deny it, ask them to explain why in writing, then escalate to the DTI with a copy of their denial.

Filing a dispute with your bank

If Foreclosure.Com refuses to refund you, contact your bank or credit card company directly and file a chargeback or dispute. Provide your bank with the same documentation: cancellation proof, the charge date, and the amount. Your bank can often reverse unauthorized charges or charges made after a cancellation request. This process takes 30-60 days but has a high success rate when you have clear evidence.

Pro tip: File a dispute with your bank in parallel with requesting a refund from Foreclosure.Com. You do not have to choose one or the other.

Common cancellation mistakes to avoid

Frustration often comes not from Foreclosure.Com's policies but from cancellation mistakes that are entirely avoidable.

Removing your card instead of cancelling

Many users think they can stop Foreclosure.Com charges by deleting their credit card from the account. This does not work. Deleting a card simply asks Foreclosure.Com to use a different card on file if one exists, or to mark the subscription as unpaid until you add a new card. Your subscription remains active. You must use the official Cancel Membership button or contact support directly to actually cancel.

Cancelling too close to the billing date

If your next billing date is today or tomorrow, cancelling might be too late to prevent the charge. Foreclosure.Com processes billing charges at the start of your billing cycle, and cancellations submitted a few hours before may not be processed in time. If a charge appears after you cancelled, request a refund immediately rather than assuming it is an error that will resolve itself.

Assuming cancellation confirmation is automatic

Foreclosure.Com should send you a confirmation email, but some users never receive it due to spam filters or email delivery issues. Never assume your cancellation worked just because you clicked a button. Log back in 24 hours later to verify, and save screenshots of the cancellation page as insurance.

Using an outdated cancellation address

Foreclosure.Com has moved offices in the past, and cancellation mail sent to an old address may be delayed or lost. Always use the most current address listed on the company's website or contact page before sending any cancellation letter.

Pricing comparison and what you should pay

Here is a clear view of how Foreclosure.Com pricing stacks up against what you are actually charged in the Philippines, including foreign exchange and typical bank fees.

Most Filipino users on the monthly plan spend between ₱2,272 and ₱2,294 per month due to foreign exchange charges. If you forget to cancel and the subscription renews for a full year, you could pay over ₱27,000 for a service you no longer use. This is why Stopee emphasizes cancelling at least 48 hours before your trial ends or your next billing date.

Should you cancel, or should you keep Foreclosure.Com

Decide whether to stay based on these questions:

If you are unsure, Stopee's rule is simple: cancel now if you have not actively logged in to Foreclosure.Com in the past 7 days. You can always re-subscribe if your situation changes, and there is no penalty for restarting.

What to do after you cancel

Cancellation is the finish line, but a few follow-up steps ensure you stay protected.

Monitor your statements for 60 days

Check your credit card or bank statement every 3-5 days for the next 60 days. Look for any charge from Foreclosure.Com, Foreclosure (without the .Com), or any variation of the company name. If you see a charge after your confirmed cancellation date, dispute it with your bank immediately.

Update your payment method for other subscriptions

If you used the same card for Foreclosure.Com that you use for other subscriptions, review those accounts to ensure they still have current payment information. When you removed Foreclosure.Com from your card, other services may flag that card as expired.

Keep your cancellation records permanently

Save your cancellation confirmation email, screenshot of the final confirmation page, and any refund correspondence in a dedicated folder. If a billing dispute arises months or years later, these records are your proof that you cancelled properly.

Common questions answered

What if Foreclosure.Com charged me but i cannot find the charge?

Foreclosure.Com may appear on your statement under a different name (possibly the payment processor name rather than the company name). Search your bank or credit card app for keywords like "Foreclosure", "FC", "subscription", or the merchant code. If you still cannot find it, contact your bank's customer service and ask them to search for all charges from Foreclosure.Com in the past 90 days.

Can i cancel a Foreclosure.Com subscription i did not sign up for?

If someone else created the account using your card (fraud) or if you were signed up without consent, contact Foreclosure.Com support immediately and report the unauthorized account. Ask them to cancel it and reverse all charges. Then contact your bank and file a fraud dispute to protect yourself from future charges.

Do i lose my saved searches and listings when i cancel?

Yes. When your access expires at the end of your billing cycle, you lose all saved searches, alerts, and watchlists. Download or screenshot anything you need before your cancellation is final.

How stopee can help you stay protected

Subscription cancellations should never be complicated or risky, but companies often make them that way. Stopee provides step-by-step guides, escalation support, and consumer protection resources to help you cancel any service-from Foreclosure.Com to streaming platforms to membership sites-with confidence and clarity. Whether you need to cancel immediately or want to understand your rights before contacting a company, Stopee has helped thousands of consumers cancel unwanted subscriptions and recover wrongfully charged funds.

Bookmark this guide and share it with anyone who signs up for a free trial and forgets to cancel before the charge kicks in. Stopee is here to make sure that never happens to you again.

Foreclosure.Com cancellation contact details

Use these addresses and methods to cancel Foreclosure.Com from the Philippines:

If Foreclosure.Com refuses to cancel or continues charging after your request, escalate to the Department of Trade and Industry (DTI) Consumer Complaint Center in the Philippines with your cancellation proof and billing records. The DTI protects Filipino consumers against unfair subscription practices under the Consumer Act of the Philippines (Republic Act No. 7394).

Stopee recommends using the website method for speed and the mailing method for a formal record. Whichever route you choose, save all confirmations and monitor your next two billing cycles to ensure the cancellation sticks. You have the right to stop unwanted charges, and Stopee is here to make sure you exercise that right.