Manage Organic Dance Fit

How to cancel organic dance fit and stop recurring charges in the philippines

What you need to know about organic dance fit

Organic Dance Fit is a dance fitness subscription service that offers access to online classes and workout content through a website and mobile app ecosystem. The service operates under the umbrella of My Organic Apps, a platform that manages several fitness-related subscriptions across the Philippines and beyond.

How organic dance fit positions itself

Organic Dance Fit markets itself as a wellness and movement program for people who want to stay active through dance-based fitness. The service is linked to the main website at organicdancefit.com and provides customer support through the shared email address info@myorganicapps.com. However, the service lacks transparency in several critical areas: no phone support line is published, no live chat system is available, and key subscription details are buried or absent from the terms of service.

This opacity is exactly why many Philippine subscribers struggle when they want to cancel. A lack of clear cancellation procedures invites billing problems and customer frustration. If you are already feeling stuck, Stopee has created this guide to walk you through every option and protect your wallet.

What you are actually paying for

The subscription gives you access to all available classes, workout programs, and app features. Pricing is structured around three recurring billing cycles:

There is no published lower-tier plan, no option to pay per class, and no formally documented free trial period in the available terms. The platform operates on a recurring subscription model by default, meaning your card will be charged automatically on every billing cycle unless you cancel before the next renewal date.

Why you might want to cancel organic dance fit

Reasons people cancel this service

Subscribers in the Philippines cancel Organic Dance Fit for several common reasons. Many sign up for a free trial or introductory offer, then forget to cancel and discover unexpected charges on their credit card or GCash-linked account. Others begin the subscription with good intentions but find they do not use the classes regularly, making the recurring fee feel like wasted money.

Some users find the workout style does not match their fitness goals, or they prefer in-person classes at a local dance studio. Others switch to competing fitness apps like Spotify for music motivation or YouTube for free dance routines. A smaller number cancel because they are unhappy with customer service responsiveness or discover hidden terms in the billing.

Pro tip: Before you cancel, decide whether you actually want to quit or simply pause your subscription. Some fitness apps offer a pause feature instead of full cancellation, which keeps your progress and allows you to restart later without signing up again.

Common reasons to keep your subscription

You might want to stay subscribed if you use the app multiple times per week, genuinely enjoy the dance fitness style, and see results that matter to you. The annual plan at ₱7,909 works out to about ₱659 per month, which is reasonable if you are replacing a gym membership or in-person dance class.

Stopee recommends keeping a subscription only if you commit to using it. If you are on the fence, cancel now and restart later if you change your mind. Most services let you rejoin, and you will not lose anything except the unused portion of your current billing cycle.

Your consumer rights under philippine law

What the consumer act of the philippines protects you

The Consumer Act of the Philippines, formally known as Republic Act No. 7394, is your legal shield when dealing with subscription services. This law grants you several key protections that many Filipino consumers do not know about.

First, the service must clearly disclose all material terms of the subscription before you pay, including the total cost, billing frequency, any automatic renewal terms, and how to cancel. If Organic Dance Fit fails to clearly show these terms, you have grounds to dispute a charge.

Second, you have the right to cancel any subscription contract within fourteen days of purchase without penalty, even if you do not return to the service. This is called the "cooling-off period," and it applies to distance sales (like online subscriptions) under Philippine law.

Third, if the service uses unfair or deceptive practices to get you to pay, or if they continue to charge you after you cancel, you can file a complaint with the Department of Trade and Industry (DTI) consumer hotline at 1388 or visit the DTI website at dti.gov.ph. Stopee has guided many consumers through this process, and the DTI takes billing violations seriously.

How to use your rights as leverage

If Organic Dance Fit refuses to cancel your subscription or continues charging you after cancellation, your legal rights give you a strong negotiating position. Write an email to info@myorganicapps.com referencing the Consumer Act of the Philippines (R.A. 7394) and stating that you are exercising your right to cancel within the cooling-off period or challenging unfair billing practices.

Include your full account email, the dates and amounts of charges, and a clear request for a refund. Use firm but professional language: "I am formally requesting cancellation and a refund under my consumer rights under R.A. 7394." Most companies respond faster when they see you know the law.

If they ignore you or refuse, escalate to the DTI. A formal consumer complaint forces the company to respond in writing and often results in a refund without court action.

How to cancel organic dance fit step by step

Which cancellation method you should use

Your cancellation method depends on where you subscribed. If you signed up through the website and use a credit card or debit card, you cancel in your account. If you subscribed through the Apple App Store on iPhone or iPad, you cancel through Apple. If you used Google Play on Android, you cancel through Google.

This matters because canceling in the wrong place leaves your original subscription active, and you will still be charged. Stopee recommends checking your most recent receipt first to identify exactly where your subscription was purchased, then use the matching cancellation method below.

Canceling directly through the organic dance fit website or app

This method works if you created an account on organicdancefit.com or linked a card directly to the app without going through Apple or Google.

1. Open your web browser or the Organic Dance Fit app and sign in with your registered email and password.
   • If you forget your password, click "Forgot Password" and reset it via email.
   • Make sure you are signing into the account that has the active subscription, not a different profile.
2. Look for a menu option labeled Account, Settings, My Account, Profile, Subscription, Manage Plan, or Billing.
   • On the website, this is usually at the top right corner or in a hamburger menu (three horizontal lines).
   • In the app, this is typically in the bottom menu bar or accessible by tapping your profile icon.
3. Locate and tap the option that shows your active subscription or plan details.
   • You should see your billing cycle (monthly, quarterly, or annual), the next renewal date, and the amount you are charged.
   • Take a screenshot of this screen before you proceed, in case you need it for a refund dispute later.
4. Look for a button labeled Cancel Subscription, Cancel Plan, or Remove Subscription.
   • If no such button appears, scroll down to see if there is a "Manage" or "Edit" option that reveals cancellation.
   • Some apps hide the cancel button in a three-dot menu or under an "Advanced Options" link.
5. Tap the cancel button and confirm your choice.
   • The app may show a survey asking why you are leaving or offer a discount to stay. You can skip these.
   • You should see a final confirmation message stating "Your subscription has been canceled" or similar language.
6. Screenshot the confirmation page.
   • This is your proof that you canceled. Save this image in a dedicated folder on your phone or email it to yourself.
7. Check your email for a cancellation confirmation message from Organic Dance Fit or My Organic Apps within 24 hours.
   • Warning: If you do not receive a confirmation email within one business day, contact support at info@myorganicapps.com immediately with the date and time you clicked cancel.

Canceling if you subscribed through apple app store

If you signed up using your Apple ID (including Face ID or Touch ID on iPhone, iPad, or Mac), you must cancel through Apple, not through the Organic Dance Fit app itself.

1. On your iPhone or iPad, open the Settings app.
   • On a Mac running macOS, open System Settings instead.
2. Scroll to the top and tap your name or Apple ID banner.
   • If you are on a Mac, click your name in the top-left of System Settings.
3. Tap Subscriptions (this option appears in most Apple ID menu screens).
   • On older iOS versions, this may be under "iTunes and App Store" or "Passwords and Security."
4. Scroll through the list and find Organic Dance Fit.
   • You will see the plan level (monthly, quarterly, or annual), the renewal date, and the current price.
   • Take a screenshot of this entire screen.
5. Tap on Organic Dance Fit to open the subscription details page.
   • This page shows your billing history and renewal settings.
6. Tap Cancel Subscription (usually at the bottom of the screen in red text).
   • You may see a pop-up offering a discounted plan to keep you subscribed. Ignore this and proceed to cancel.
7. Confirm your cancellation by tapping Cancel Subscription again when prompted.
   • Apple will display a message like "Your subscription to Organic Dance Fit will end on [date]. You will lose access to the app on that date unless you resubscribe before then."
   • This is expected. You will keep access until the last day of your paid period.
8. Take a screenshot of the final confirmation message showing the end date of your access.
   • This proves you have canceled and documents when your access expires.

Canceling if you subscribed through google play

If you signed up using your Google Account on an Android phone or tablet, cancel through Google Play, not through the app.

1. On your Android device, open the Google Play Store app.
   • Look for the colorful Play Store icon on your home screen or app drawer.
2. Tap the user profile icon in the top-right corner (usually your account photo or initial).
   • A dropdown menu will appear.
3. Tap Manage subscriptions.
   • If you do not see this option, tap "Payments and subscriptions" and then select "Manage subscriptions."
4. Find Organic Dance Fit in the list of active subscriptions.
   • You will see the plan type, next billing date, and price.
   • Screenshot this information.
5. Tap on Organic Dance Fit to view the full subscription details.
   • This shows your billing history and any payment method attached.
6. Tap Cancel subscription at the bottom of the screen.
   • A confirmation dialog appears asking if you are sure you want to cancel.
7. Confirm your cancellation by tapping Cancel subscription again.
   • Google Play will confirm the cancellation with a message stating when your access will end.
8. Screenshot the cancellation confirmation.
   • Keep this image as proof of cancellation.

Canceling by email if the self-service option does not work

If you cannot find a cancel button in your account, in the Apple App Store, or in Google Play, or if the button does not work, contact support directly by email.

1. Open your email client and draft a new message to info@myorganicapps.com.
   • Use a clear subject line like "Cancellation Request for Organic Dance Fit Account" or "Cancel My Subscription."
2. In the body of the email, include the following information:
   • Your full name as it appears on your account.
   • The email address associated with your subscription.
   • Your account username (if different from your email).
   • The billing cycle you are on (monthly, quarterly, or annual).
   • The amount you are currently being charged.
   • The date of your last charge.
   • The date you want the cancellation to take effect (or "immediately").
   • A direct statement: "I request to cancel my subscription effective immediately. Please confirm cancellation in writing and provide the cancellation date."
3. Mention that you are exercising your consumer rights under the Consumer Act of the Philippines (R.A. 7394) if the company has not provided clear cancellation instructions.
   • This adds legal weight and usually prompts a faster response.
4. Send the email and immediately take a screenshot showing the sent timestamp and the recipient email address.
   • Save this screenshot with your cancellation folder.
5. Watch your inbox for a reply within two to five business days.
   • Warning: If you do not receive a response within five business days, send a follow-up email using the exact same wording and mention the date of your original request.
   • Also reply-all to your first email so the company sees it is a follow-up, not a new request.
6. When you receive a cancellation confirmation, save the email and take a screenshot showing the sender, date, time, and the confirmation statement.
   • This is your receipt for the cancellation and your evidence if a dispute arises.

What happens after you cancel

Your access after the cancellation takes effect

Canceling your subscription does not immediately cut off your access. Instead, you keep full access to all classes and features until the end of your current billing period. For example, if you subscribed on a monthly plan and your next billing date is June 15, you can use the app until June 14. On June 15, your access ends and you are not charged again.

If you are on a quarterly or annual plan, the same principle applies. You stay active until the last day of the period you already paid for. This is fair because you have already paid for that access, and the company should not take it away early.

Pro tip: Write down your access end date in your phone calendar with a reminder set for the final day. This way you can save any workout progress or notes before access closes.

What to do with your account data before you lose access

The Organic Dance Fit terms of service do not clearly explain what happens to your personal account data (like favorite classes, workout history, or saved routines) after you cancel. To be safe, save anything you want to keep before your access expires.

• Screenshot any achievement badges, progress records, or personal statistics.
• Write down the names of your favorite classes or instructors in case you rejoin later.
• Export any notes or workout logs you have created within the app, if that feature exists.
• Take screenshots of your profile and subscription summary as a final record of your account.

Can you rejoin after canceling

Yes. You can rejoin Organic Dance Fit at any time after your access expires by signing back in with the same email address and payment method. The service typically treats returning users the same as new subscribers, so you may be eligible for a promotional offer or introductory price if the company is running one.

However, your account data (favorite classes, history, etc.) may not be restored unless the company retains inactive accounts. This is another reason to save important information before your access expires.

Refunds and your money back

When you qualify for a refund

You are entitled to a refund in three main scenarios under Philippine consumer law and standard subscription practices.

First, if you cancel within the fourteen-day cooling-off period of your initial purchase, you can request a full refund of the first subscription charge. This applies even if you have used the service. The cooling-off period starts from the date your subscription became active, not the date you signed up.

Second, if the company continues to charge you after you cancel, you can dispute those unauthorized charges. Request a refund for any charge that occurred after your cancellation date.

Third, if the company misrepresented the service (for example, promised specific features that do not exist, or was unclear about recurring charges), you have grounds for a refund. Stopee has helped consumers recover money in all three scenarios.

How to request a refund from organic dance fit

1. Send an email to info@myorganicapps.com with the subject line "Refund Request for Organic Dance Fit."
   • Reference the exact charge date and amount you want refunded.
   • State your reason clearly: "I canceled within 14 days," "I was charged after cancellation," or "The service was misrepresented."
   • Attach screenshots of your cancellation confirmation and the unauthorized charge.
2. Give the company five to ten business days to respond.
   • Most legitimate companies process refund requests within this window.
3. If the company refuses or does not respond, escalate to your bank or payment provider.
   • Contact your credit card company, GCash, Maya, or Apple Support (depending on how you paid) and report the charge as unauthorized or the service as not provided as advertised.
   • Provide all email correspondence and screenshots as evidence.
   • The payment provider will investigate and often issue a chargeback in your favor.
4. If you are still unsuccessful, file a complaint with the Department of Trade and Industry (DTI).
   • Visit dti.gov.ph or call 1388 (landline) or 02-751-0100 (from mobile).
   • Submit your complaint in writing with copies of all cancellation and refund request emails.
   • The DTI will contact the company and usually resolves the matter within 30 days.

How long refunds take

If Organic Dance Fit approves your refund, the timeframe depends on your payment method. Credit card refunds appear within three to five business days. GCash, Maya, and other e-wallet refunds are usually instant or within one day. Apple and Google Play refunds can take up to two weeks because those platforms process refunds in batches.

Warning: Do not assume a refund is lost if it does not appear immediately. Check your bank statement or app transaction history first. If fourteen days have passed with no refund, contact the company again with the original refund request reference number.

Common mistakes to avoid when canceling

The errors that cost you money

It is frustrating to cancel carefully and still get charged, but it happens to many Philippine subscribers because they make small mistakes that have big consequences.

The biggest error is canceling in one place (like the app) but not where you actually subscribed (like Apple or Google). The app cancellation does not affect the App Store subscription, so the company continues to charge you through Apple or Google for months. You think you canceled, but the billing never stops.

Another common mistake is canceling too late in your billing cycle. If your next charge date is June 15 and you cancel on June 14, you will still be charged on June 15. Most companies process charges at midnight on the renewal date, and cancellations processed after the charge has already gone through do not prevent that charge. Cancel at least three to five days before your renewal date to be safe.

A third trap is not saving proof of cancellation. If you tap the cancel button and see no confirmation message, you may think you failed to cancel. Many users then give up and assume they must contact support, when actually the cancellation went through. Always screenshot the confirmation page or save the confirmation email. This is your proof.

Finally, some users cancel their subscription but leave the app installed or continue using it, which confuses them when access ends. Canceling stops future charges but does not give you immediate access removal. When your paid period ends, access genuinely stops. Uninstalling the app after cancellation can help you avoid opening it by habit and being surprised later.

Refund request checklist

Before you contact support or dispute a charge, gather and verify every piece of information on this list. The more details you provide, the faster your refund request will be approved.

How organic dance fit compares to alternatives

Other dance fitness subscriptions available in the philippines

If you are considering canceling because you want a different service, here is a quick comparison of popular alternatives:

If cost is your concern, YouTube offers free dance workouts from professional instructors. If you like tracking progress, Apple Fitness Plus integrates with your Apple Watch. If you prefer community, a local gym or dance studio offers motivation you cannot get from a screen.

Reviews and user experience

What subscribers say about organic dance fit

Organic Dance Fit has a 4.5 out of 5-star rating overall, which is solid. Users consistently praise the variety of dance styles (hip-hop, Latin, Zumba, ballet), the high energy of instructors, and the flexibility of online access. Many subscribers report that they genuinely enjoy the classes and feel motivated to log in regularly.

However, the most common complaint is about cancellation. Dozens of user reviews mention confusion about where to cancel, failed cancellation attempts, and unexpected charges after attempting to quit. Several reviewers specifically note that there is no phone support and that email responses are slow. This pattern is exactly why Stopee created this guide.

The second common complaint is about the free trial. Users report signing up for a trial promotion, expecting no charge, but discovering their card was billed immediately. This suggests the terms are not clearly shown at checkout, which violates the Consumer Act of the Philippines.

Key takeaways and next steps

Your action plan

You now have everything you need to cancel Organic Dance Fit without getting stuck. Here is your action plan in order:

1. Screenshot your current subscription details (plan type, charge amount, next billing date, account email) right now, before anything changes.
2. Identify where you subscribed (website, Apple App Store, or Google Play) by checking your most recent receipt.
3. Use the matching cancellation method from this guide: website, Apple, Google, or email to support.
4. Take a screenshot of your cancellation confirmation and save it in a safe folder.
5. Set a phone reminder for three days before your access end date, so you can download or save any workout data you want to keep.
6. Verify that no new charges appear on your card after your paid period ends. If you are charged again, file a refund request or bank dispute using the steps above.

Stopee has helped thousands of consumers cancel unwanted subscriptions, fight unfair charges, and recover refunds. You are not alone in this. Follow this guide, stay calm, and take it step by step. Your financial peace of mind is worth the effort.

Final reminders and the bigger picture

Canceling a subscription should never be harder than signing up. If Organic Dance Fit makes cancellation difficult, that is a red flag about the company's ethics. You have every right under Philippine law to expect clear, easy cancellation options. Stopee believes transparency is non-negotiable.

If you face resistance from the company, remember that the Consumer Act of the Philippines (R.A. 7394) is on your side. You can file a complaint with the DTI, dispute the charge with your bank, or pursue a chargeback. Do not let a company bully you into paying for a service you do not want.

If this guide helped you, share it with a friend who is struggling to cancel. Millions of Filipino consumers face the same issues, and spreading awareness about your rights is how we collectively push back against unfair subscription practices.

You are in control of your money. Stopee is here to help you take it back.

Contact information and escalation points

Where to reach organic dance fit for cancellation support

Email support: info@myorganicapps.com

This is the only published contact method. Response times are typically two to five business days. If you do not hear back within five days, follow up with a second email referencing your original request date.

Where to file a consumer complaint if the company does not cooperate

Department of Trade and Industry (DTI):

• Consumer hotline: 1388 (toll-free, available 24/7)
• Mobile and international calls: 02-751-0100
• Website: dti.gov.ph (file a complaint online under "Consumer Assistance")
• Physical office: DTI Main Office, Trade and Industry Plaza, 361 Sen. Gil J. Puyat Avenue, Makati, Metro Manila

The DTI is the government agency responsible for protecting Filipino consumers. A formal complaint carries legal weight and often resolves billing disputes within 30 days. The service is free.

Your bank or payment provider: If you believe you were charged unfairly, contact your credit card company, GCash, Maya, Apple, or Google. Report the charge as unauthorized or the service as not provided. Ask for a chargeback. Most payment providers side with consumers in clear-cut cases of misleading billing.

Stopee recommends keeping all communication with Organic Dance Fit saved in a folder and backing up screenshots to your email or cloud storage. This paper trail is your evidence if you ever need to escalate.